# Page 8 | Nintex Process Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Nintex Process Platform the right Forms Automation solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141379/Nintex/reviews

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Nintex Process Platform

4.4 (290)

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Last updated March 13th, 2026

# Page 8 - Reviews of Nintex Process Platform

## Showing most helpful reviews

Showing 176-200 of 290 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maria F.  
  
  
Used the software for: 1-2 years

### "null"

May 20, 2016

5.0

Review Source

CH

Chase H.  
BA  
Banking  
Used the software for: 2+ years

### "Use 2020"

July 6, 2020

4.0

Pros

Ability to share, and users are able to run their own scripts easily and make minor adjustments as needed.

Cons

at times it will lose sync and take a good bit of effort to get it set backup to run.

Review Source

JA

Janaka A.  
Client Executive  
Information Technology and Services  
Used the software for: 2+ years

### "a solution that has transformed our processes "

July 14, 2020

5.0

Pros

Nintex's low code solution to automating process is such a selling point to bring non technical users along the journey to automate manual task, but the ability to also then integrate with other key business systems to turley provide an automated end to end process saves our organisation significant amounts of time. The ability to co exist with the MIcrosoft technology stack a real selling point as we are a Microsoft house.

Cons

Integration with other business applications can be difficult if you do not have the skills to do so.

Review Source

AS

Anupam S.  
SharePoint Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Nintex Forms "

July 7, 2020

4.0

Pros

Its forms are very handy and easy to design and then have them pass the values

Cons

The enhancement request slowness for certain features. If that can be speeded up that would be great.

Review Source

CC

Craig C.  
Planning Manager  
Utilities  
Used the software for: 2+ years

### "Network waitaki Ltd"

June 30, 2020

4.0

Pros

Clean, easy to use and great cotrol of users and roles

Cons

Risk module - review of controls - would be good to have a link back to the risk so you can view the context of the control

Review Source

AG

Andrea G.  
Operations Support  
Government Administration  
Used the software for: 6-12 months

### "Finally the whole organization is able to map its processes!"

June 5, 2017

5.0

Pros

I find it very user friendly and so easy to use. Finally the whole organization is able to map its processes and the feedback and response from the Promapp Team is always constructive and encouraging.

Cons

Sometimes the feedback seems to get stuck in a bit of a loop that makes it difficult to clear and you have to keep replying.

Review Source

SR

Sriram R.  
BA  
Computer Software  
Used the software for: 6-12 months

### "Nintex Forms and Workflow"

December 2, 2019

4.0

Pros

Ease of use and Deployment, Good tool for Automating Business process flows

Cons

Lack of timely customer support with product issues

Review Source

CG

Carmen G.  
Senior Managing Director  
  
Used the software for: 6-12 months

### "ProMapp Review"

April 28, 2018

4.0

Solid process mapping solution.

Pros

Allows you to easily convert your visio process diagrams. Cloud hosted repository is a nice feature, allows for easy access for teams working remotely.

Cons

The software is moderately priced, but a little expensive compared to some other solutions. The dashboards can get a little cluttered.

Review Source

Derek N.  
Supervisor  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Signatures made easy"

March 22, 2020

5.0

Being able to capture a signature from a cellphone is very nice, makes things convenient!

Pros

Fairly easy to send documents for signature digitally which is nice, as physical signatures and paperwork can get lost or be overlooked. It's nice that it can be integrated into existing office systems that we have at work.

Cons

Seems silly a company has to pay for a feature such as digital signatures and that programs don't already have this built in.

Review Source

GÖ

Gülendam Ö.  
Mechanical Engineer  
Automotive  
Used the software for: 1-2 years

### "Average program for data saving"

September 30, 2019

3.0

That can only usable for couple of file types and it is not usefull for rest of the documents

Pros

We are using only couple of purposes and if i want to upload a document it is easy to use and it leads the way.

Cons

I can upload files but i can't search any of them. I have to scroll from top to end and it is time wasting process.

Review Source

TB

THOMAS B.  
Director of Business Processes  
Automotive  
Used the software for: 6-12 months

### "Promapp Launching"

June 30, 2020

5.0

Pros

Easy to setup and use for my company and my users

Cons

No app for easy use on phones and tablets

Review Source

mE

molly E.  
Customer Rep  
  
Used the software for: 1-2 years

### "So useful and great"

June 23, 2017

5.0

Pros

Allows all the essential information to be stored in one place. Its also really great if you are working independently and need to find an answer to a query. It allows you to be informed fully of what is expected of you in tasks and processes that we must do.

Cons

It can be hard to navigate around , when you first use it, it seems hard to get to a process that links to your question as you dont know what word to type in initially. The video guide does help with this though

Review Source

NW

Neha W.  
Software Solutions Engineeer  
Law Practice  
Used the software for: 2+ years

### "S&S "

July 6, 2020

4.0

Overall it is good.

Pros

Easy to use. Does the job. Quick to implement with minimal technical knowledge

Cons

Nintex Hawkeye is not upto the mark and neither is its support.

Review Source

WRT

Wan Rou T.  
Digital Marketer  
Entertainment  
Used the software for: 2+ years

### "DocAutomation "

November 21, 2019

5.0

Pros

Value of money. Good to be used as it is a CRM software

Cons

So far there is no cons. If there is any cons will leave an appropriate in future

Review Source

HB

Hayley B.  
Business process analyst  
Entertainment  
Used the software for: 6-12 months

### "First time process mapper"

February 2, 2017

5.0

As someone with limited experience in process mapping, Promapp has been the ideal introduction. It's easy to use, intuitive and exactly what I need for my role.

Pros

How easy to use it is.

Cons

The capturing of time frames is a little difficult for me as I'd need to capture seconds.

Review Source

BM

Brigid M.  
Business Improvement & Support Officer  
Government Administration  
Used the software for: 2+ years

### "User of Promapp"

July 15, 2020

4.0

Training new admin staff. Documenting relationships with internal departments.

Pros

Excellent for training manuals and explaining how to do a task.

Cons

Hard to write up IF statements. Hard to use the editor - will not allow you to cut and paste tasks.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Management

Review Source

NW

Neil W.  
quality coordinator  
Machinery  
Used the software for: 6-12 months

### "My experience so far"

January 26, 2017

4.0

Generally a very good application. A key area for improvement is the document aspect. There is an opportunity to make a number of changes to the document aspect that would/could make Promapp a one stop shop for both processes and documents.

Pros

Easy to learn and use

Cons

Document aspect is weak

Review Source

AC

Andrea C.  
Assistant Accountant  
Medical Devices  
Used the software for: 2+ years

### "The Go To for process and systems documentation"

February 2, 2017

5.0

I've used Promapp for over six years. What a relief to join an organisation with good clear processes for me to follow. Over the years we have loved the updates and improvements which make it easy to use. Also the simple to follow instructional videos are a great training resource. As my organisation has grown, we are continually updating and configuring our processes to keep us on track with a complex finance function. Changes are made simply in one place eliminating individual's notes and avoiding duplication and potential for errors of employees using redundant processes. Love this product!

Pros

Ease of use and visually a great tool!

Cons

Finding time to keep processes up to date. Getting employees to write their own processes that make sense.

Review Source

uS

umang S.  
Computer Programmer  
Information Technology and Services  
Used the software for: 2+ years

### "Nintex workflow"

October 2, 2018

4.0

it was nice tool to design workflow , great user experience

Pros

easy to use, easy to install, has a trial version available, great GUI, easy to design interface - drag and drop, easy to use properties

Cons

migrating nintex workflow from on premise to online , its overall architecture

Review Source

MS

Mark S.  
Quality manager  
Food & Beverages  
Used the software for: 6-12 months

### "Promapp process applications software"

January 26, 2017

5.0

Loads of functionality and potential applications beyond the everyday. Especially useful for linking HACCP to SOP using the risk module.

Pros

Ability to write, distribute and access online consistently styled procedures.

Cons

Possibly not suited to all users.

Review Source

KM

Kristian M.  
Manager Business Improvement  
Government Administration  
Used the software for: 6-12 months

### "Promapp helping EQC"

January 29, 2017

4.0

While early in its 'reboot' of Promapp, and BPM in general, EQC is relying heavily on the functionality and support Promapp provides to enable the organization to progress from the emergency response state to a more robust, standardized and appropriate 'business as usual' business.

Review Source

JL

Justine L.  
Business Improvement Specialist  
Government Administration  
Used the software for: Less than 6 months

### "I love Promapp!"

July 11, 2016

4.0

We are just rolling it out around the organisation and its such a easy sell as its easy to create processes, review processes and find what you want. As with any system its got a few items that could do with improving, but overall its awesome!

Pros

Ease of use, search functionality, feedback, overall concept, personalisation, awesomeness dial.

Cons

Rule on decision boxes that yes can only go to another process. I would like to create my own reports but can't. Dashboard could be better, we have a few groups and when you scroll down to the bottom group you've lost the headings so can't remember what your looking at.

Review Source

Dermot M.  
Quality Assurance Manager  
Aviation & Aerospace  
Used the software for: 6-12 months

### "null"

August 16, 2016

5.0

Review Source

Gus W.  
Head of Delivery  
Information Technology and Services  
Used the software for: 6-12 months

### "null"

September 2, 2016

5.0

Review Source

Robert B.  
Documentation Specialist  
Computer Software  
Used the software for: 6-12 months

### "null"

September 16, 2016

5.0

Review Source

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