# Page 9 | Nintex Process Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Nintex Process Platform the right Forms Automation solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141379/Nintex/reviews

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Nintex Process Platform

4.4 (290)

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Last updated March 13th, 2026

# Page 9 - Reviews of Nintex Process Platform

## Showing most helpful reviews

Showing 201-225 of 290 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DN

Debbi N.  
Human Resources Advisor  
Human Resources  
Used the software for: 2+ years

### "Northland's perspective"

January 25, 2017

5.0

I love Promapp and tell all my friends how wonderful it is - AVIS rentals was one of them. A company where I think it would make a huge difference.

Pros

The ease of updating, of viewing and sharing - everything

Cons

It takes so long for some staff to understand the benefits

Review Source

LD

Lauren D.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "I thoroughly enjoy using this software. It is user friendly, intuitive and just fun!"

May 1, 2018

5.0

I get to assist my clients with their projects using this software.

Pros

I like that the software allows me to assist other people in being more productive. I also like that it is challenging enough to make it not boring and that I'm always learning new tricks and finding new processes to automate.

Cons

I think the Help feature could be a bit better and maybe include some sample applications for each task.

Review Source

VR

Verified Reviewer  
Project Manager  
Insurance  
Used the software for: Less than 6 months

### "K2 5 Review"

April 25, 2019

5.0

Pros

Best things were: - Speed of Delivery - Price - K2 Professional Services Team - Reliability of what was delivered

Cons

Problems were: - Some features that we would like are yet to be added - Out of the Box reports could be improved; but we integrated with another reporting product and built our own very easily

Review Source

BI

Blaise I.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Excellent for streamlining new employees' transition period"

August 21, 2018

5.0

Pros

This made my life very easy when switching companies. All the best practices were in Promapp and Promapp made it very easy to streamline the information that was actually relevant to you .

Cons

Nothing much to complain about. I do wish the print function gave a more easy to follow version of the Promapp

Review Source

MH

Melkisedek H.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Nintex at Green Enterprise solutions"

December 6, 2019

5.0

Pros

It connects to many software systems, the flexibility to integrate so any systems without a custom hack is a valuable time saver.

Cons

Introspection of the running flow is limited.

Review Source

HZ

Hector Z.  
Ing. Computacion  
Retail  
Used the software for: 6-12 months

### "My experience with nintex"

June 30, 2020

4.0

poor, we had to spend several hours a day to find improvements, i think you should sell the license with formal training included

Pros

using boxes as small activities or small processes

Cons

their understanding was not easy, we did not have a good training, it's not was easy understanding

Reason for choosing Nintex Process Platform

they recommended us for its easier development than the others

Review Source

ZM

Zack M.  
IT App Support Lead  
Financial Services  
Used the software for: 2+ years

### "Software is awesome, Service after the purchase is just as great!"

August 18, 2017

5.0

Saving on time and errors!

Pros

Training and Support Teams are always willing to help. So many amazing features and options. You will find many uses for this application.

Review Source

NO

Nadia O.  
Service Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Promapp"

November 26, 2019

3.0

Good software overall

Pros

Still don't understand it very well. Would like training.

Cons

So many emails coming when I logg something on

Review Source

KP

Kirsten P.  
  
  
Used the software for:

### "Promapp and all its glory."

November 30, 2016

4.0

Promapp is a fantastic program that gives all staff members the ability to take responsibly for understanding their companies system processes. It gives the staff an efficient approach to looking for information and processes on what they are trying to achieve. A staff member does not need to go and disturb another co-worker asking questions on how to do a task for example, fill in a leave form or how to order stationary. The staff member can simply go onto Promapp, search the relevant request and all processes associated with the key words in the search will open in a drop down box. Promapp is a quick and easy tool to use, especially when all staff members take on a active roll in keeping processes up to date.

Review Source

Response from Nintex

December 13, 2016

Thank you Kirsten, Your review put a smile on the whole teams face! Thanks again and Merry Christmas. Promapp Team.

PN

Peggy N.  
Director of compliance  
Hospital & Health Care  
Used the software for: 6-12 months

### "Efficient quick and effective"

August 23, 2017

3.0

Efficient monitored temperature control in a laboratory setting.

Pros

Great economical and dependable solution to a common problem. Easy and complete installation package.

Cons

Although a complete software package some additional hardware was required in order to install the solution.

Review Source

SA

Scott A.  
  
Warehousing  
Used the software for: 2+ years

### "Good for Small Simple Processes"

February 3, 2017

3.0

Promapp for our business is good for small simple processes but Promapp needs to be able to deal with multiple branching scenarios. Currently it only allows only 1 tier of branching.

Review Source

LB

Liz B.  
QA Advisor  
Chemicals  
Used the software for: Less than 6 months

### "My first involvement with Nintex"

November 22, 2019

5.0

We purchased Nintex to make workflows easy but when we were looking to automate document control with SharePoint and Nintex the task seemed a little daunting. Our aim was to remove the need for a manual process and empower our managers to look after their own documents. We want to keep tight control to meet the requirements of our business, ISO9001 and other standards. The helpfulness of the Nintex team made this easy.

Pros

It is so well integrated with SharePoint. I have also been amazed at the willingness of Nintex product engineers to provide webinars, help and best practice advice. They took us from 0 - 60 in a few weeks.

Cons

I have not seen anything to dislike so far but it is complex and I'm pleased we have technical support.

Review Source

SALB

Shah Abdul Latif B.  
Software Engineer  
  
Used the software for: Less than 6 months

### "A very reliable software for productivity"

March 22, 2018

5.0

Pros

Variety of automated features. Quite easy to use. Keeps on improving with every new version. Training and support staff is phenomenal.

Cons

Uploading of spreadsheets could have saved even more time by eliminating the need to type the script again.

Review Source

RE

Robin E.  
HR Director  
Civil Engineering  
Used the software for: 6-12 months

### "I am currently using Nintex to automate our annual performance review process."

August 8, 2017

3.0

workflow automation

Pros

This software creates a more automated flow of email notifications to participants in the performance review process. Once the process is finalized, emails will be generated based on a set schedule and other parameters that have been set up. It also acts as a "bridge" to capture information in a form to store on SharePoint.

Cons

The set up of the "form" in Nintex is extremely manual. Minor changes to the form creates a need to readjust the entire form.

Review Source

TS

Troy S.  
  
Banking  
Used the software for: 1-2 years

### "Excellent Product"

July 4, 2016

5.0

Easy to use, amendments and changes to procedures are easy to perform, automatic re-numbering of activities and tasks means I do not have to do it, so much easier to create and edit a process as compared to a Word document, search functionality is great, easy to update a document / image / file, easy to link procedures to each other

Pros

Everything

Cons

Nothing

Review Source

VM

Veronika M.  
Quality management Coordinator  
  
Used the software for: Less than 6 months

### "Surprisingly Easy software yet sophisticated "

December 21, 2017

5.0

easy to use for most users

Pros

The view of every process / item and users. The whole Layout is reasonably easy for a non technical users. Very user-friendly and easy to use. Modern and clear:-) Brilliant Software!

Cons

Larger upload available of photos/videos size would be a brilliant upgrade. The photos can be uploaded one by one which is amazing, but it would be even better if more items were available to be uploaded at once.

Review Source

AM

Alex M.  
IT Administrator  
  
Used the software for: 6-12 months

### "I use the document merge feature that Nintex offers and it's great! "

March 7, 2018

5.0

Pros

The system is quite robust and has many features that let me merge so many different fields from Salesforce.

Cons

Can get a bit complicated and have to dig around to through different settings to find what I'm looking for.

Review Source

BP

Berline P.  
Application Support Tech  
Insurance  
Used the software for: 6-12 months

### "Is Nintex for you "

November 21, 2019

3.0

Pros

this software makes everything looks nice(especially the forms). You do not need to know any programming. there is help, if you need it.

Cons

there is no book or set examples on how to use the software.

Review Source

Shiv Y.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nintex is Good"

July 7, 2020

4.0

Pros

The layout as well as the information generated, which is really helpful

Cons

Documentation - I believe more articles/posts would help in using this effectively

Review Source

SM

Sarah M.  
Change Coordinator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Process Mapping Awesomeness!"

February 2, 2017

5.0

Promapp is a fantastic tool that will enable anyone to map a process. Easy to use and understand and encourages communication and collaboration on the development of processes in your business. Really wish we had know about Promapp sooner. Training and support throughout implementation has been fantastic.

Pros

Ease of use and the ability to be able to display a complex process in a simple form. Being able to share the process.

Cons

No cons to be found so far.

Review Source

MS

Monica S.  
Change Management Sr Analyst  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Happy Camper"

December 2, 2019

5.0

Loved our trainer and the training! I just wish I had more time to get in there and get started. I am sure I will but for now my time in there was limited.

Pros

So easy to use. I am a primary user of Visio we I showed a flow that took me days to do and when I recreated it in Promapps it took me hours. Also like that everything is centralized and searchable

Cons

I would like to bold certain words in the flow and the Actions and can't. Or maybe change the colors of certain boxes to maybe call out all the boxes associated with a specific system or phase of the project.

Review Source

NA

Nik A.  
IT Service Delivery Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Nik Nintex Review"

July 6, 2020

4.0

We use it for vendor request work flow and on boarding and off boarding on the users.

Pros

The looks of the forms is the most appealing and the ability to connect to other cloud systems.

Cons

Some integration are still not that easy and also limitation in terms of how many boxes can we have in the form.

Reason for choosing Nintex Process Platform

The looks of the form is great. Also at the time we never explored other options.

Review Source

JD

Jane D.  
  
  
Used the software for:

### "Process control for dummies!"

January 25, 2017

5.0

We work in a highly regulated industry that expects our process control "words" to meet the reality and standards of what we do. Promapp has ensured ease of management and control over our processes and the ability to update when changes to regulations occur. Being able to link to current versions of regulations ensures we are never caught out. Also having all staff with access to the correct versions of processes ensures again we are not caught out being out of date. We do not utilise Promapp to the full extent of its functionality but what we do use is vitally important to us and has impressed so many external auditors over the years. I do not hesitate recommending Promapp as Process Control software

Review Source

RL

Richard L.  
Senior Project Officer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Promapp: Easy, intuitive, powerful"

July 25, 2016

4.0

I found Promapp very intuitive to use even for users with no training and easy to customise for more powerful applications.

Cons

If there is a specific customisation I want it to perform requesting the backend functions to create that process can be tricky

Review Source

Response from Nintex

December 13, 2016

Hey Richard, Same with you, when I joined Promapp I loved the fact that it's so simple to find what you're looking for. Your review is awesome. Thanks, Menilik

JR

Jo R.  
Business Analyst  
Building Materials  
Used the software for: 1-2 years

### "Amazing training tool"

January 25, 2017

5.0

Whilst it took awhile to get our processes documented it's been so worth it! My favourite aspect is using the processes as a supplement to training new employees.

Pros

Easy to use, breaks down processes

Cons

Can only open links in certain browsers

Review Source

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