Average Ratings

2 Reviews
  • 2 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Moxie Software
  • www.gomoxie.com

About Moxie

Customer experience suite that uses mobile access, live chat, and customer analytics to provide a complete ecommerce experience.


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Moxie Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Moxie Reviews Recently Reviewed!


OK chat software

Mar 18, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to use software for chatting with customers
- very uninvasive and easy to install
- somewhat reliable

Cons: - cloud based, if there servers go down, you cannot get it to work
- customer support is in a different country than NA

I could not give less that 1 star

Dec 14, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: For two weeks, starting on Cyber Monday Moxie has not been working. Support is a waste of time and I have repeatedly escalated. They are non-communicative. They have asked for logs several times as a stalling tactic.

This email system cannot send emails.