---
title: "Clubworx Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Clubworx Software - reviews, pricing plans, popular comparisons to other Membership Management products and more."
source_url: "https://www.capterra.com/p/141410/ClubWorx/"
page_type: "product"
language: "en"
---

# 

 Clubworx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clubworx

## What is Clubworx?

Grow your business faster with our easy to use membership management software. With Clubworx enrolling new members and empowering current members is simple & stress free. Save time with our self check in kiosk, attendance tracking, automated messaging & auto payment collection. Build customized reports utilizing our powerful CRM! Get your 15 day free trial & let our success team show you the ropes!

## What is Clubworx used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Martial Arts](https://www.capterra.com/martial-arts-software/)[Fitness](https://www.capterra.com/fitness-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 79 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

A$109

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Club Management / 2025
-   Gym Management / 2025
-   Membership Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Association Management / 2025
-   Membership Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clubworx?[Manage this product listing](https://www.g2.com/products/clubworx-2023-12-07/claim_requests/new?auto=true)

## Clubworx Overview

Updated September 2026

AI summary

Clubworx provides membership and club management software for organizations of all sizes, supporting functions such as member databases, registration, class scheduling, attendance tracking, and payment processing. Its cloud-based platform includes features for communication, event management, customizable forms, and recurring billing, with mobile access and third-party integrations. Reviewers consistently note responsive customer support and reliable payment integration.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clubworx

4.6 (79)

VS.

[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

A$109

Flat Rate, Per Month

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (79)

Ease Of Use

3.7 (2,979)

Value For Money

4.6 (57)

Value For Money

4.0 (2,057)

Customer Service

4.7 (75)

Customer Service

4.3 (2,286)

## Clubworx alternatives

Highest Rated

[4.8 (804)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting price

$780.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (293)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141410/ClubWorx/alternatives/)

## FAQs about Clubworx

Overview

### What problems does Clubworx solve?

Clubworx solves fragmented club administration, cumbersome student enrollment, inconsistent attendance follow-up, and manual member communications by putting bookings, payments, scheduling, waivers, texting, and email automation in one system. Martial arts schools, gyms, studios, and front-desk staff benefit most by reducing office workload, simplifying daily operations, and improving member accountability.

Answer based on 58 reviews

Overview

### Which roles and teams benefit most from Clubworx?

Clubworx is most used by business owners, directors, and executives running fitness studios, gyms, and class-based training businesses. Managers, administrators, coaches, and personal trainers benefit from it for scheduling, member management, billing, and attendance tracking, while leadership teams use reporting and operational oversight features to streamline daily workflows and growth.

Answer based on 67 reviews

Overview

### What company size and industries is Clubworx built for?

Clubworx is built mainly for small fitness businesses, with 96% of reviewers from small businesses and 55% from Health, Wellness and Fitness. It also serves Sports organizations at 24% and Professional Training and Coaching businesses at 7%, with limited use among enterprise companies at 4%.

Answer based on 79 reviews

Features and Usability

### What are the key features of Clubworx?

Clubworx includes core club management features like member management, class scheduling, attendance tracking, and payment processing with recurring billing. Differentiating capabilities include email automation, SMS messaging, student tracking for grading or progress, waivers, and a member portal for bookings. Mobile access and reporting support day-to-day oversight.

Answer based on 47 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Clubworx starts at A$109 per month for the Growing plan, which covers 21–100 members and includes a 15-day free trial. Accelerate costs A$149 for 101–250 members, and Established costs A$169 for 251+ members. A free version is available, and plans include free SMS allowances.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Clubworx integrate with?

Clubworx integrates with over 10 third-party tools, including Zapier, Stripe, Meta for Business, QuickBooks Online, ActiveCampaign, Constant Contact, GoCardless, Google Forms, Squarespace, Typeform, WordPress, and Keap. These integrations cover payments, marketing, forms, website publishing, and automation.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does Clubworx offer?

Clubworx provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and reviewing setup steps as needed.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Clubworx offer, and how do users rate the experience?

Clubworx offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as prompt, helpful, patient, and responsive, with staff often assisting one-on-one and acting on feedback. A few report delays with chat or call backs, limited online help notes, and occasional time-zone friction.

Answer based on 47 reviews

Features

### What features does Clubworx offer for running a gym or club?

Clubworx covers most daily gym and club management needs in one system. Many owners of martial arts schools, fitness studios, and small clubs mention bookings, payments, member portals, waivers, notes, tasks, and customization tools, though some also want more integrations, a dedicated app, or easier onboarding for advanced features.

Answer based on 14 reviews

## Features

AI summary

Based on 4,125 Membership Management reviews

Capterra data shows that buyers of membership management software rank the following features as their top priorities:

-   **Registration Management** (**56%** of reviewers rated this feature as critical)
-   **Member Database** (**62%**)
-   **Payment Processing** (**62%**)

Clubworx supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups efficiently, keep member records organized and up to date, and process payments reliably, allowing teams to manage daily operations with less manual work and better visibility into member activity.

Registration Management

4.7 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Member Database

5.0 (12)

116.67% of 12 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Payment Processing

4.6 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Membership Renewals

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Electronic Payments

4.9 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Recurring/Subscription Billing

5.0 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Clubworx 112 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Belt Ranking Classification: Upload belt statuses and badges to student accounts
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fitness Performance Tracking: Tracks fitness and exercise performance
- Fitness Plan: Create custom workout plans for your clients based on their specific goals
- For Dance Studios: Designed for dance studios
- For Gyms: Intended for sports & fitness gyms
- For Martial Arts: For martial arts classes and studios
- For Yoga/Pilates Studios: Designed for yoga and pilates studios
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Management: Centralizing administrative & communication processes of an organization's members
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Booking: Make reservations on the go through a mobile device
- Multi-Location: Manage and support multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Parent Portal: Portal for parents to see and update childrens' info, track progress & more
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Push Notifications: Trigger clickable pop-up messages
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly
- Student Management: Database of students to track personal information of individuals and families
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Wait List Management: Record, update and manage waiting lists
- Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (64)

4.3

Based on 64 reviews

## Pricing

Value for money

4.6 (57)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/141410/ClubWorx/pricing/)

Growing

A$109.00

Flat Rate,Per Month

It includes:

-   Automated Emails and SMS
-   Automated Payments
-   Client Lists and Reports
-   Client Workout Tracking

Accelerate

A$149.00

Flat Rate,Per Month

It includes:

-   Automated Emails and SMS
-   Automated Payments
-   Client Lists and Reports
-   Client Workout Tracking

Established

A$169.00

Flat Rate,Per Month

It includes:

-   Automated Emails and SMS
-   Automated Payments
-   Client Lists and Reports
-   Client Workout Tracking

Value for money

4.6 (57)

4.6

Based on 57 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (75)

4.7

Based on 75 reviews

## User reviews

Overall rating

4.6

Based on 79 reviews

Filter by rating

5(58)

4(16)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RK

Ramandeep K.

Dance school

Professional Training & Coaching

### "Great software for dance school"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 19, 2026

Great experience using Clubworx for maintaining students data, fee and attendance. Has options for reattempt of failed fee.

Pros

Everything is in one place, super organised and very user friendly. We use it on a daily basis for our students.

Cons

A whole process to follow in order to get in touch with Clubworx, wasn’t the case earlier. Product Sales doesn’t have options to attach to our website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Philip K.

Director

Sports

### "Excellent Customer Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 12, 2024

Great experience, ongoing support of issues and constant upgrades of the software.

Pros

Seamless customer management system from enquiry to membership and ongoing management.

Cons

Price is high and SMS usage is additional charge.

Alternatives considered

[Martialytics](https://www.capterra.com/p/136339/Martialytics/)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reasons for choosing Clubworx

Better features for customer enquiry all the way through to intake and membership management.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 18, 2024

Thank you for your fantastic review! We’re so glad to hear you’ve had a great experience with Clubworx and that our features have made customer management seamless from enquiry to membership. Your recognition of our ongoing support and constant upgrades means a lot to us. We understand that pricing and SMS charges are important considerations, and we strive to provide the best value for the features and support we offer. Your feedback is invaluable, and we’ll continue looking for ways to optimise our offerings to meet your needs. Thanks again for choosing Clubworx—we’re here to support you every step of the way!

MM

Michele M.

Owner

Health, Wellness and Fitness

### "Totally recommend ClubWorx"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

I am very happy with ClubWorx- I have been using it for 6 years now. It is always improving the user. Any queries are deal with promptly.

Pros

I find it is easy to use- performs the task I want from it and customer service is excellent

Cons

Sometimes I can't quite get the report I am after- but that may just be my lack of knowledge

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Reasons for choosing Clubworx

suited our need better- price favourable

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 18, 2024

Thank you so much for your glowing review and for being a loyal Clubworx user for six years—it means the world to us! We’re thrilled to hear that you find the platform easy to use, suited to your needs, and supported by excellent customer service. Regarding reports, it’s great you mentioned this! If there’s a specific report you’re struggling to generate, our support team would be more than happy to walk you through it or explore how we can make it more accessible. Your continued trust and feedback inspire us to keep improving. Thanks for choosing Clubworx and for recommending us—we’re here anytime you need us!

AP

Amanda P.

Executive Director

Sports

### "Highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

It took some getting used to, but the team has been very supportive.

Pros

Once I got the hang of the features, it was very user friendly for both myself and my customers. The customer service is amazing too.

Cons

I wish I could track stripes under rank. It would help me keep track of how many belts I'll need to order before promotions.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 18, 2024

Thank you for your wonderful review and recommendation! We’re delighted to hear that you and your customers find Clubworx user-friendly, and it’s fantastic to know our customer service team has been so helpful. Your suggestion about tracking stripes under rank is a great one. This kind of feature would definitely streamline belt promotions, and I’ll be sure to pass it along to our product team for consideration. We truly value your feedback and are here to support you every step of the way. Don’t hesitate to reach out if you have more ideas or need assistance!

BG

Beatriz G.

Admin

Health, Wellness and Fitness

### "Clubworx Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2024

Pros

You have all the features you need to run your business

Cons

The new layout of POS section, where you input your sales.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2024

Thank you so much for your feedback! We’re thrilled to hear you find Clubworx packed with the features you need to run your business—it’s our mission to make your operations seamless and efficient. We appreciate your thoughts on the new POS layout. We’re always working to refine our platform and ensure it’s intuitive for our users. If there’s anything specific about the new layout you’d like us to address or improve, please don’t hesitate to share—we’d love to hear your insights! Thanks again for being part of the Clubworx community.

CS

Cassie S.

Certified Personal Trainer

Health, Wellness and Fitness

### "Clubworx Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 19, 2024

Overall, clubworx is working for me, at least at this time while I am in the beginning stages of my business. Also, although I have had issues, when I talk to someone who works for clubworx, they are typically nice.

Pros

I like how clubworx had a software I needed for my type of virtual business and for the most part it is user friendly. Also, I like how you can create your own website through the clubworx software.

Cons

I didn't like the mix up we had with the app when I first started using clubworx. I had access to it and then it was taken away and then to get it back, I had to start paying for it. This was embarrassing to explain to my members, not a good look. Also, I didn't like that once I got the app my members still couldn't get access to the zoom link. My business is completely virtual, so this has been frustrating going back and forth with clubworx.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 24, 2024

Thank you for your feedback and for highlighting the features you appreciate about Clubworx. We’re sorry for the mix-up with the app and the frustration with Zoom links. We understand how important a smooth experience is for your virtual business, and we’re working on improvements to avoid these issues in the future. We appreciate your patience and value your business. Please don’t hesitate to reach out directly so we can assist with any ongoing concerns and ensure your experience with Clubworx continues to improve. Regards Marina

NW

Nakia W.

Ceo

Health, Wellness and Fitness

### "Highly recommended for gyms!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

Great experience, I recommend the product frequently

Pros

Covers all the needs and easy to use, always improving

Cons

Calendar functions could be better for multi view and functions and online bookings could be cleaned

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 15, 2024

Thanks for your positive review Nakia. its great you find CBW easy to use and we do try to always be improving. We have improvements with the calendar in the Development plan, so lets hope you like Clubworx even more soon.

SS

SUSANA S.

OWNER AND FOUNDER

Health, Wellness and Fitness

### "EXCELENT TOOL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

I HAVE BEEN USING CLUBWORX SINCE 2016 AND ITS CRUCIAL FOR RUNNING MY BUSINESS . I HIGHLY RECOMMEND THIS TOOL

Pros

EASY TO USE, GREAT TOOL FOR DAILY MANAGEMENT OF MY MARTIAL ARTS STUDIO, ALWAYS IMPLEMENTING NEW FEATURES.

Cons

THERE ARE SOME LIMITATIONS BUT THE TEAM IS ALWAYS LISTENING TO THE FEEDBACK AND ADDING THINGS TO MAKE THE SOFTWARE BETTER

Reasons for choosing Clubworx

PRICE, FUNCTIONALITY AND EASY TO USE. AMAZING CUSTOMER SERVICE

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 22, 2024

Thank you for your excellent review and for your loyalty since 2016! We’re thrilled to hear how crucial Clubworx has been in managing your martial arts studio. The team will love to hear this. We look forward to supporting your business’s success for many more years!

MH

Martin H.

President

Civic & Social Organization

### "Thank you for offering a great service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2024

Their staff have been very helpful and they made the transition very smooth. Most importantly they offer some top notch software.

Pros

I really like the ease of their software and their staff are great to work with.

Cons

Have no complaints at this time however we are a fairly new customer.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 22, 2024

Thank you for your wonderful review! We're delighted to hear that you're enjoying our software and that our team has made your transition smooth. We’re thrilled to have you as part of our community and look forward to continuing to provide top-notch service and support. Welcome aboard!

AG

Arnout G.

Martial arts Sensei

Professional Training & Coaching

### "Very helpful for setting up your Dojo!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 11, 2024

Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are very low in Italy....so it is a costly program when hitting 21 members.

Pros

Ones set up, it is a very very very helpful program! You can set up grading, register attendance and it helps you not forget important details of your members.

Cons

Setting up is a long progress, so many option and not.much you can copy and paste, so you need to re-type a lot. Also in the calendar no duplication feature.

Switched from

[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)

I ran away from Wix!!! Terrible customer support, no connection or idea about running a martial arts school. Everything basic is not included and costly!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 22, 2024

Thank you for choosing Clubworx and sharing your feedback! We're glad our platform enhances your dojo management. We appreciate your input on the setup process and calendar features—we're continuously working to improve these areas.

[View all Reviews](https://www.capterra.com/p/141410/ClubWorx/reviews/)

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