# Page 2 | Clubworx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Clubworx the right Membership Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141410/ClubWorx/reviews

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Clubworx

4.6 (79)

[View alternatives](https://www.capterra.com/p/141410/ClubWorx/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Clubworx

## Showing most helpful reviews

Showing 26-50 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RK

Ramandeep K.  
Dance school  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Great software for dance school"

March 19, 2026

5.0

Great experience using Clubworx for maintaining students data, fee and attendance. Has options for reattempt of failed fee.

Pros

Everything is in one place, super organised and very user friendly. We use it on a daily basis for our students.

Cons

A whole process to follow in order to get in touch with Clubworx, wasn’t the case earlier. Product Sales doesn’t have options to attach to our website.

Review Source

BG

Beatriz G.  
Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Clubworx Review"

November 10, 2024

5.0

Pros

You have all the features you need to run your business

Cons

The new layout of POS section, where you input your sales.

Review Source

Response from ClubWorx

December 18, 2024

Thank you so much for your feedback! We’re thrilled to hear you find Clubworx packed with the features you need to run your business—it’s our mission to make your operations seamless and efficient. We appreciate your thoughts on the new POS layout. We’re always working to refine our platform and ensure it’s intuitive for our users. If there’s anything specific about the new layout you’d like us to address or improve, please don’t hesitate to share—we’d love to hear your insights! Thanks again for being part of the Clubworx community.

MP

Martin P.  
Program Director  
Sports  
Used the software for: 2+ years

### "Clubworx works for us!"

May 10, 2024

5.0

The people at Clubworx are working to make the product better all the time. They listen to feedback and are always looking for ways to make their product appeal to more people

Pros

As a martial arts school, Clubworx provides everything we need to manage our client database. It's not just CRM software, it includes billing, invoicing, managing gradings, schedule, events, and even email and SMS systems. It's all that we need and more.

Cons

There is not much that I can say I don't like about Clubworx.

Review Source

Response from ClubWorx

May 22, 2024

What a great review. Thank you!! It's great to hear that Clubworx is meeting all your needs at your martial arts school. It’s our goal to continuously improve and provide the best service possible. Your feedback is invaluable to us, and we’re excited to keep evolving with you. I'll pass your comments onto the team.

AH

Amber H.  
program director, owner  
Sports  
Used the software for: 2+ years

### "Daily user for Martial Arts School "

May 10, 2024

5.0

Pretty good, Ive been using it for over 7 years with 3 different member data bases. Its great to use, easy, easy to fix any mistakes, great customer service, a little expensive for growing business but worth it.

Pros

Ease of use, all student information in one place, payments handled and tracked each week, ease of communication with all students at once. Good customer service

Cons

Limit on text messages, a little expensive.

Review Source

Response from ClubWorx

May 22, 2024

Hi Amber - Thank you for your review! It's great to hear how Clubworx has streamlined managing your martial arts school over the years. We appreciate your feedback on the text message limits and pricing. I'll have someone reach out to you as there should not be any limits on SMS. However we're always exploring ways to provide even more value. I'll pass your comments onto our team, and we’re thrilled to continue evolving with you!

RM

Rhoda M.  
Virtual Assistant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "ClubWorx rocks!"

May 10, 2024

5.0

Pros

I like that we can integrate it with other apps and softwares. Very user friendly and the feature I like the most is keeping notes and tasks up to date.

Cons

While ClubWorx has many strengths, one aspect that some users might find less appealing is its user interface design. The platform's interface can be somewhat complex, with a layout that may feel cluttered or unintuitive, especially for new users. Navigating through different features or finding specific tools might require more effort than expected. This can lead to a steeper learning curve and potentially reduce overall efficiency for gym owners and staff members who need to quickly manage their operations.

Review Source

Response from ClubWorx

May 15, 2024

Thank you so much for your fantastic review and for taking the time to share your experience with ClubWorx! We're thrilled to hear that you find our software user-friendly and that our integrations and note-taking features are meeting your needs effectively. We appreciate your honest feedback about our user interface. We understand that ease of use is crucial for our users, and we're continually working to improve the intuitiveness and overall user experience of our platform. Your feedback helps us make Clubworx even better. We are currently in the process of updating our interface to make it more streamlined and less cluttered. We’d love to keep you updated on these changes and maybe even get some more of your insights as we roll them out.

KD

Kim D.  
Owner and Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Clubworx is unbeatable!"

May 10, 2024

5.0

Clubworx helped this new business start l, get paid by members, and look professional. I could not have done it without their quick help!

Pros

Ease of use and customer support when needed.

Cons

The ability to email/text members is now unattainable for me. And members should be able to cancel their Unlimited Monthly Membership and update their credit cards on their own.

Reason for choosing Clubworx

Ease of use and customer help immediately in setting up!

Review Source

Response from ClubWorx

August 27, 2024

Thank you so much for the review, Kim. We are happy to partner with you and can't wait to watch your business grow!

JS

JOHN S.  
Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Clubworx is a awesome!"

May 10, 2024

5.0

Actually great. Its simple, and fairly priced and all of my employees can use it without worries too. Highly recommend.

Pros

Makes running a school easier. Lets me optimise for best results.

Cons

Using Ezidebit, but then again theyre ok too.

Reason for choosing Clubworx

Been with them for a while. Its what I know.

Switched from

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Zenplanner had so many features - none of which I needed. Very pricey too.

Review Source

Response from ClubWorx

May 15, 2024

Thanks John. We are always trying to improve so your words are appreciated by the whole team. We're really glad we're making running your school that much easier. If you have any ideas for improvements please reach out.

CM

CASSIO M.  
CEO  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Working Daily with Clubworx"

May 10, 2024

5.0

It makes my life easier and so far I wouldn't change the system as I am happy working with it.

Pros

I enjoy that they are constantly improving their system and also that I can manage all my Martial Art School needs in one system. The support is fast and helpful.

Cons

I didn't like the application and also that they made it mandatory to use it as I started my subscription when they were not offering that service.

Alternatives considered

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

Reason for choosing Clubworx

It was recommended by a friend who uses it for his Jiu-Jitsu School.

Review Source

Response from ClubWorx

May 22, 2024

Thank you for your feedback and for sharing your experience! We're glad to hear that Clubworx is making your martial arts school management smoother. We understand your concerns about transitioning everyone to the new App and are committed to enhancing its ease and functionality to better serve your needs. We appreciate your patience and are here to support you every step of the way!

GL

Glen L.  
Fitness Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "6 Years of Growth, Supported By Clubworx"

May 10, 2024

4.0

Pros

Clubworx has been scalable as my business has quadrupled and they have been able to support our management of this through automation, client management, and payment integrations.

Cons

The functionality and formatting of the emailing side of things has been a bit of a challenge.

Review Source

Response from ClubWorx

May 15, 2024

Hi Glen thanks for your positive response and honest feedback about emailing. We do have improvements in that space in our roadmap so we hope you'll love us even more soon. Thanks for being with us for 6 years.

AD

Ann D.  
Co-owner and counsel  
Professional Training & Coaching  
Used the software for: 6-12 months

### "What works with ClubWorx"

May 10, 2024

3.0

positive, hopefully, we will learn more to effectively use all of the relevant ClubWorx features.

Pros

ClubWorx is a valuable CRM to manage daily touches as we grow our private club membership.

Cons

working in the reports, if you go into a profile, you have to go all the way back to resort and organize the data vs. going rt back to the report structure you were on. not most efficient

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

needed more robust system to accommodate our growing organization

Review Source

Response from ClubWorx

May 22, 2024

Thank you for your review and for choosing ClubWorx for your private club's needs! We're glad to hear Clubworx supporting your membership growth. We appreciate your feedback on the report navigation—it's vital for us as we strive to enhance user experience. We're actively working to improve reporting and your insights are really helpful. We're here to help you make the most of all ClubWorx features, so feel free to reach out for any assistance! And please come to our monthly Power User sessions. They're the best way to learn tips and ask questions.

NF

Nabil F.  
Instructor  
Sports  
Used the software for: 1-2 years

### "Streamlining Operations"

May 10, 2024

5.0

As the owner of a martial arts academy, finding the right tools to manage day-to-day operations while ensuring a positive experience for both staff and students can be quite challenging. Clubworx software has proven to be a game-changer in how we run our academy, and I can't recommend it highly enough.

Pros

User-Friendly Interface: The software is easy to navigate, making it accessible to varying levels of tech-savviness. Effective Communication: Built-in tools for email and SMS allow easy communication with members, keeping them informed and engaged.

Cons

Cost: Depending on the size of the academy and the specific needs, the subscription cost might be a consideration, especially for smaller or newly established academies. One-size-fits-all Approach: Although customizable to an extent, some academies might find the features too generic if they have unique operational practices or specialized needs.

Review Source

Response from ClubWorx

May 15, 2024

Thank you Nabil, for your positive and considered review of Clubworx. Our team work really hard to constantly improve and they will really appreciate your feedback. Thank you for using Clubworx.

DB

David B.  
Trainer  
Sports  
Used the software for: 1-2 years

### "Great app, easy to use"

May 10, 2024

4.0

Pros

Easy to manage clients, set up and change payments, move and add clients

Cons

Slightly touchy if using a tablet. Phone an computer are easier

Review Source

Response from ClubWorx

May 22, 2024

Thank you! It’s fantastic to hear how easy you find managing clients with Clubworx. We appreciate your feedback about the tablet experience—we’re always working on making our app even better and more user-friendly across all devices. Your insights are invaluable, and I’ll make sure the team hears about your experience.

SS

SUSANA S.  
OWNER AND FOUNDER  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "EXCELENT TOOL"

May 13, 2024

5.0

I HAVE BEEN USING CLUBWORX SINCE 2016 AND ITS CRUCIAL FOR RUNNING MY BUSINESS . I HIGHLY RECOMMEND THIS TOOL

Pros

EASY TO USE, GREAT TOOL FOR DAILY MANAGEMENT OF MY MARTIAL ARTS STUDIO, ALWAYS IMPLEMENTING NEW FEATURES.

Cons

THERE ARE SOME LIMITATIONS BUT THE TEAM IS ALWAYS LISTENING TO THE FEEDBACK AND ADDING THINGS TO MAKE THE SOFTWARE BETTER

Reason for choosing Clubworx

PRICE, FUNCTIONALITY AND EASY TO USE. AMAZING CUSTOMER SERVICE

Review Source

Response from ClubWorx

May 22, 2024

Thank you for your excellent review and for your loyalty since 2016! We’re thrilled to hear how crucial Clubworx has been in managing your martial arts studio. The team will love to hear this. We look forward to supporting your business’s success for many more years!

NW

Nakia W.  
Ceo  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommended for gyms!"

May 13, 2024

5.0

Great experience, I recommend the product frequently

Pros

Covers all the needs and easy to use, always improving

Cons

Calendar functions could be better for multi view and functions and online bookings could be cleaned

Review Source

Response from ClubWorx

May 15, 2024

Thanks for your positive review Nakia. its great you find CBW easy to use and we do try to always be improving. We have improvements with the calendar in the Development plan, so lets hope you like Clubworx even more soon.

WN

Wal N.  
Gym Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good System"

May 10, 2024

5.0

It’s easy to use. The system is user friendly.

Pros

Ease of use. The system is user friendly.

Cons

Few things in the booking system that can be worked on

Review Source

Response from ClubWorx

May 21, 2024

Thank you for the great feedback! We're glad you love Clubworx. Please let me know what we can work on with the booking system to make sure we have it in plan. Thanks for being with us for 2 years xx

JA

Joao A.  
Director  
Sports  
Used the software for: 6-12 months

### "Good software for Jiu Jitdu academy"

May 10, 2024

5.0

Pros

Great reports, easy for new members to sign up.

Cons

Very hard to get help. Sometimes will take days untill you receive a call back from help desk.

Reason for choosing Clubworx

Friends already using and they recommended.

Review Source

Response from ClubWorx

May 21, 2024

Hi Joao Thank you for the positive reviews. I'm so sorry if we have been hard to get hold of. We really go all out to make sure we respond as quickly as we can. I will get our support team to reach out to you.

CA

Chi A.  
Coach  
Sports  
Used the software for: 6-12 months

### "Pretty good, could use improvement "

May 10, 2024

5.0

Pros

Immediate updates and schedule at your convenience

Cons

Unable to use the app only website to view schedule

Review Source

NP

Nicola P.  
Partner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Always improving and listening to feedback"

September 13, 2019

5.0

Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day. Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too. Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.

Pros

That since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.

Cons

If I'm having to do some work on my mobile phone it's not the most user friendly experience!

Switched from

[Martialytics](https://www.capterra.com/p/136339/Martialytics/)

Because the system was clunky and the lack of improvements and moving with the times meant it was no longer serving us well. We were ending up having to find multiple resources to do different tasks. ClubWorx offered a system with excellent customer service and support and also one that would reduce our workload and outgoings.

Review Source

Response from ClubWorx

September 22, 2019

Hi Nicola, Thank you so much for taking the time to review Clubworx. We really appreciate your ongoing support and are glad that we have been able to assist your business. As always, we look forward to hearing your ongoing feedback for years to come! Have a fantastic day, Team Clubworx

ZL

ZiChuan L.  
Master  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very good!"

May 10, 2022

5.0

Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for grading etc) and organise and collect payments. Most importantly the team have been great to work with and they are constantly improving the product

Pros

Member/prospect management Grading management Automations - emails, processes Finally has a member app! (has/had a mobile website which worked fine when I started out but as my club grew I found an app made more sense) Australian based support who are generally very good Responsive to product ideas/suggestions/feedback CEO is very in touch with the product and customer feedback Zapier integration

Cons

Reporting function is good but higher level analytics/insights is still a work in progress

Alternatives considered

[Martialytics](https://www.capterra.com/p/136339/Martialytics/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Clubworx

had the right combination of features, scalability and price point (this was 5 years ago so features in clubworx and other platforms has changed since then, but I'm often scanning the market and Clubworx is still holding up well)

Review Source

JS

Josh S.  
Owner/Lead Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Clubworx is an awesome product and worth all the pennies!"

April 8, 2022

5.0

Pros

Easy to use and a friendly experience. We are likely to recommend this product to friends in the industry.

Cons

The integration was easy and the ease of use is spot on. There's no real complaints from us.

Review Source

Response from ClubWorx

April 12, 2022

Hi Josh, We are so happy to hear that you are enjoying using Clubworx. We've got lots of new features and improvements rolling out over 2022 for you too!

JA

Jim A.  
Owner / Host  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "We are Happier with Clubworx than our previous software"

May 22, 2019

5.0

We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.

Pros

Client scheduling thru the member portal has been seamless. ClubWorx have been very responsive to our requests and issues. It has given us more flexibility with scheduling, variability on individual days of the week, scaling our small and large group sessions. Keeping our members accountable has been improved with attendance reports and session tracking. The 4 week billing cycle has helped increase our annual income verses monthly billing One of the biggest improvements has been the number of touch points we can create with our clients thru the built in texting and email capabilities as well as the automation of those features.

Cons

It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Clubworx

Price. Customer Service. Options available with the software

Review Source

Response from ClubWorx

May 23, 2019

Jim, Thank you for taking the time to leave this review. We're really happy to hear that Clubworx has had such a positive impact on your business. We are constantly working to improve everything we do and we appreciate your honest feedback. We're looking forward to supporting you! Ian.

Aidan L.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Service & Software!"

September 1, 2018

5.0

Overall, I have had a great experience with ClubWorx, as they have supported our business from earlier days up until present, and we have grown together. Whenever you have a problem, they are more than happy to help with 1-1 support and doing video calls to assist with any issues we've had, or help us use the software to its best potential. I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you!

Pros

\- Easy to use interface - Intuitive - Great Customer Support - They really care about their customers, and take our feedback into consideration when implementing new features

Cons

\- A few features which could be present such as integration with GoCardless, but they are working on this

Review Source

Response from ClubWorx

October 2, 2018

Hi Aidan, Thank you for your feedback. We are super happy to hear how you are enjoying using Clubworx and getting lots of value from the system. Your success and growth is so important to us. Stay tuned for the Gocardless integration! We look forward to continuing to support you into the future! Emily.

LR

Lynell R.  
Managing Member/Owner  
Sports  
Used the software for: Less than 6 months

### "Been searching for years...ClubWorx is "The One""

January 15, 2019

5.0

Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers. He has even gone so far as to communicate with our I.T. professional so that they have worked together to make things more streamlined for us! We feel very honored and blessed to have found such a great organization and individual reps.

Pros

We have owned several martial arts schools over the last 15 years. We have been researching gym management systems for the past 8 years or so. We even pulled the trigger and tried one a few years ago and it was SO clunky and inefficient, that after just 1 month we were actually able to get ourselves out of a 12-month contract because they just weren't providing what they promised. ClubWorx offers EVERY feature we were looking for, and our ClubWorx representative has gone above and beyond helping us get everything programmed and set-up properly. The software is fantastic and the customer service is second-to-none. Everything is going as planned and promised and we couldn't be happier!

Cons

We use QuickBooks to keep track of our bookkeeping. Although there is a way to get ClubWorx to communicate with QuickBooks, it takes a bit of doing. Patience, Grasshopper....

Review Source

Response from ClubWorx

January 15, 2019

Hi Lynell, Thank you for the kinds words, it has been a pleasure working with you. We are happy to hear that Clubworx is helping your business and that you are having a fantastic experience with our customer support team. We are looking forward to working with you into the future. To your success! Clubworx Team

VR

Verified Reviewer  
Marketing and Communications Specialist  
  
Used the software for: 6-12 months

### "Great software"

October 5, 2017

5.0

Easy inexpensive way to keep everything on track

Pros

Send text and emails easily, tracks passes, customer info, automation, integrations through Zappier (Beta)

Cons

User interface - can not assign a passes from the timetable, limited functions to active memebrs - cannot book a person who doesn't have a pass

Review Source

Response from ClubWorx

October 6, 2017

Dear Mystery Reviewer ;) Thank you so much for your kind words. We love receiving honest reviews! We're glad you are enjoying Clubworx. We've got some great things in our Development pipeline, stay tuned! Kind Regards The Clubworx Product Team

MT

Marjie T.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Martial Arts School"

October 12, 2016

5.0

I have been looking over several different options for the martial arts school and this one seems to do what I need it to do without lots of fancy stuff that I would probably never use. The set up process is easy to do and they will transfer the info if you have it on a spread sheet so that would save lots of time. The Customer service is great. Emily is always there to answer questions during business hours and gets back to you quickly in the form on email, IM or even a phone call. I had read about the customer service and that is a big factor that made me choose ClubWorx.

Pros

Easy to use and can do the bar code check in once we get everything set up. This will allow us to follow up more quickly with those that miss a few classes before it becomes an issue.

Cons

It doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo. more. We don't have so many students that I can't pull a report and send emails to those not coming every week so me sending 2-3 emails a week for a $100 savings works for me.

Review Source

Response from ClubWorx

October 13, 2016

Hi Marjie, Thank you! We are happy to have you onboard. Your feedback is so important as you use your new Clubworx account. We are always listening and feeding your requirements and suggestions back into our product improvements that you'll see over time. Also, we have great news for you. We are just a few weeks away from releasing more automation around emails and SMS so watch this space!

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