--- title: "Page 2 | Clubworx Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Clubworx the right Membership Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/141410/ClubWorx/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Clubworx 4.6 (79) [View alternatives](https://www.capterra.com/p/141410/ClubWorx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 2 - Reviews of Clubworx ## Showing most helpful reviews Showing 26-50 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RK Ramandeep K. Dance school Professional Training & Coaching Used the software for: 1-2 years ### "Great software for dance school" March 19, 2026 5.0 Great experience using Clubworx for maintaining students data, fee and attendance. Has options for reattempt of failed fee. Pros Everything is in one place, super organised and very user friendly. We use it on a daily basis for our students. Cons A whole process to follow in order to get in touch with Clubworx, wasn’t the case earlier. Product Sales doesn’t have options to attach to our website. Review Source BG Beatriz G. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Clubworx Review" November 10, 2024 5.0 Pros You have all the features you need to run your business Cons The new layout of POS section, where you input your sales. Review Source Response from ClubWorx December 18, 2024 Thank you so much for your feedback! We’re thrilled to hear you find Clubworx packed with the features you need to run your business—it’s our mission to make your operations seamless and efficient. We appreciate your thoughts on the new POS layout. We’re always working to refine our platform and ensure it’s intuitive for our users. If there’s anything specific about the new layout you’d like us to address or improve, please don’t hesitate to share—we’d love to hear your insights! Thanks again for being part of the Clubworx community. TS Troy S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Honest Clubworx review" May 10, 2024 5.0 Pros Clubworx gym management software totally changed the game for us. Seriously, it's made running our gym so much easier. From managing member profiles to scheduling classes, it's all a breeze with Clubworx. The membership management tools are top-notch. With features like automated billing and attendance tracking, keeping tabs on our members is a piece of cake. And their scheduling tools, They've been a total lifesaver. We can create and manage classes in no time, keeping our members happy and coming back for more. Plus, their reporting and analytics give us the lowdown on our business performance so we can make smart decisions to keep growing. Long story short, Clubworx is the real deal. Whether you're running a small studio or a big gym, it's the secret sauce to keeping things running smoothly and giving your members the best experience possible. Trust me, you won't regret giving it a try! Cons While Clubworx is a powerful tool for gym management, users should be prepared to invest time in learning the system and carefully consider their specific needs before committing. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Ease of use and support is much better and faster with Clubworx Review Source Response from ClubWorx May 22, 2024 Thank you for the fantastic review! We're happy to hear how Clubworx has streamlined your gym management. We appreciate your insights on the learning curve and are here to support you every step of the way. Thanks for choosing Clubworx and sharing your journey with us! MP Martin P. Program Director Sports Used the software for: 2+ years ### "Clubworx works for us!" May 10, 2024 5.0 The people at Clubworx are working to make the product better all the time. They listen to feedback and are always looking for ways to make their product appeal to more people Pros As a martial arts school, Clubworx provides everything we need to manage our client database. It's not just CRM software, it includes billing, invoicing, managing gradings, schedule, events, and even email and SMS systems. It's all that we need and more. Cons There is not much that I can say I don't like about Clubworx. Review Source Response from ClubWorx May 22, 2024 What a great review. Thank you!! It's great to hear that Clubworx is meeting all your needs at your martial arts school. It’s our goal to continuously improve and provide the best service possible. Your feedback is invaluable to us, and we’re excited to keep evolving with you. I'll pass your comments onto the team. AG Arnout G. Martial arts Sensei Professional Training & Coaching Used the software for: 1-2 years ### "Very helpful for setting up your Dojo!" May 11, 2024 4.0 Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are very low in Italy....so it is a costly program when hitting 21 members. Pros Ones set up, it is a very very very helpful program! You can set up grading, register attendance and it helps you not forget important details of your members. Cons Setting up is a long progress, so many option and not.much you can copy and paste, so you need to re-type a lot. Also in the calendar no duplication feature. Switched from [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/) I ran away from Wix!!! Terrible customer support, no connection or idea about running a martial arts school. Everything basic is not included and costly! Review Source Response from ClubWorx May 22, 2024 Thank you for choosing Clubworx and sharing your feedback! We're glad our platform enhances your dojo management. We appreciate your input on the setup process and calendar features—we're continuously working to improve these areas. AH Amber H. program director, owner Sports Used the software for: 2+ years ### "Daily user for Martial Arts School " May 10, 2024 5.0 Pretty good, Ive been using it for over 7 years with 3 different member data bases. Its great to use, easy, easy to fix any mistakes, great customer service, a little expensive for growing business but worth it. Pros Ease of use, all student information in one place, payments handled and tracked each week, ease of communication with all students at once. Good customer service Cons Limit on text messages, a little expensive. Review Source Response from ClubWorx May 22, 2024 Hi Amber - Thank you for your review! It's great to hear how Clubworx has streamlined managing your martial arts school over the years. We appreciate your feedback on the text message limits and pricing. I'll have someone reach out to you as there should not be any limits on SMS. However we're always exploring ways to provide even more value. I'll pass your comments onto our team, and we’re thrilled to continue evolving with you! RM Rhoda M. Virtual Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "ClubWorx rocks!" May 10, 2024 5.0 Pros I like that we can integrate it with other apps and softwares. Very user friendly and the feature I like the most is keeping notes and tasks up to date. Cons While ClubWorx has many strengths, one aspect that some users might find less appealing is its user interface design. The platform's interface can be somewhat complex, with a layout that may feel cluttered or unintuitive, especially for new users. Navigating through different features or finding specific tools might require more effort than expected. This can lead to a steeper learning curve and potentially reduce overall efficiency for gym owners and staff members who need to quickly manage their operations. Review Source Response from ClubWorx May 15, 2024 Thank you so much for your fantastic review and for taking the time to share your experience with ClubWorx! We're thrilled to hear that you find our software user-friendly and that our integrations and note-taking features are meeting your needs effectively. We appreciate your honest feedback about our user interface. We understand that ease of use is crucial for our users, and we're continually working to improve the intuitiveness and overall user experience of our platform. Your feedback helps us make Clubworx even better. We are currently in the process of updating our interface to make it more streamlined and less cluttered. We’d love to keep you updated on these changes and maybe even get some more of your insights as we roll them out. JS JOHN S. Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Clubworx is a awesome!" May 10, 2024 5.0 Actually great. Its simple, and fairly priced and all of my employees can use it without worries too. Highly recommend. Pros Makes running a school easier. Lets me optimise for best results. Cons Using Ezidebit, but then again theyre ok too. Reason for choosing Clubworx Been with them for a while. Its what I know. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Zenplanner had so many features - none of which I needed. Very pricey too. Review Source Response from ClubWorx May 15, 2024 Thanks John. We are always trying to improve so your words are appreciated by the whole team. We're really glad we're making running your school that much easier. If you have any ideas for improvements please reach out. KD Kim D. Owner and Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Clubworx is unbeatable!" May 10, 2024 5.0 Clubworx helped this new business start l, get paid by members, and look professional. I could not have done it without their quick help! Pros Ease of use and customer support when needed. Cons The ability to email/text members is now unattainable for me. And members should be able to cancel their Unlimited Monthly Membership and update their credit cards on their own. Reason for choosing Clubworx Ease of use and customer help immediately in setting up! Review Source Response from ClubWorx August 27, 2024 Thank you so much for the review, Kim. We are happy to partner with you and can't wait to watch your business grow! ZL ZiChuan L. Master Health, Wellness and Fitness Used the software for: 2+ years ### "Very good!" May 10, 2022 5.0 Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for grading etc) and organise and collect payments. Most importantly the team have been great to work with and they are constantly improving the product Pros Member/prospect management Grading management Automations - emails, processes Finally has a member app! (has/had a mobile website which worked fine when I started out but as my club grew I found an app made more sense) Australian based support who are generally very good Responsive to product ideas/suggestions/feedback CEO is very in touch with the product and customer feedback Zapier integration Cons Reporting function is good but higher level analytics/insights is still a work in progress Alternatives considered [Martialytics](https://www.capterra.com/p/136339/Martialytics/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Clubworx had the right combination of features, scalability and price point (this was 5 years ago so features in clubworx and other platforms has changed since then, but I'm often scanning the market and Clubworx is still holding up well) Review Source SS SUSANA S. OWNER AND FOUNDER Health, Wellness and Fitness Used the software for: 1-2 years ### "EXCELENT TOOL" May 13, 2024 5.0 I HAVE BEEN USING CLUBWORX SINCE 2016 AND ITS CRUCIAL FOR RUNNING MY BUSINESS . I HIGHLY RECOMMEND THIS TOOL Pros EASY TO USE, GREAT TOOL FOR DAILY MANAGEMENT OF MY MARTIAL ARTS STUDIO, ALWAYS IMPLEMENTING NEW FEATURES. Cons THERE ARE SOME LIMITATIONS BUT THE TEAM IS ALWAYS LISTENING TO THE FEEDBACK AND ADDING THINGS TO MAKE THE SOFTWARE BETTER Reason for choosing Clubworx PRICE, FUNCTIONALITY AND EASY TO USE. AMAZING CUSTOMER SERVICE Review Source Response from ClubWorx May 22, 2024 Thank you for your excellent review and for your loyalty since 2016! We’re thrilled to hear how crucial Clubworx has been in managing your martial arts studio. The team will love to hear this. We look forward to supporting your business’s success for many more years! CM CASSIO M. CEO Recreational Facilities and Services Used the software for: 1-2 years ### "Working Daily with Clubworx" May 10, 2024 5.0 It makes my life easier and so far I wouldn't change the system as I am happy working with it. Pros I enjoy that they are constantly improving their system and also that I can manage all my Martial Art School needs in one system. The support is fast and helpful. Cons I didn't like the application and also that they made it mandatory to use it as I started my subscription when they were not offering that service. Alternatives considered [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Reason for choosing Clubworx It was recommended by a friend who uses it for his Jiu-Jitsu School. Review Source Response from ClubWorx May 22, 2024 Thank you for your feedback and for sharing your experience! We're glad to hear that Clubworx is making your martial arts school management smoother. We understand your concerns about transitioning everyone to the new App and are committed to enhancing its ease and functionality to better serve your needs. We appreciate your patience and are here to support you every step of the way! GL Glen L. Fitness Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "6 Years of Growth, Supported By Clubworx" May 10, 2024 4.0 Pros Clubworx has been scalable as my business has quadrupled and they have been able to support our management of this through automation, client management, and payment integrations. Cons The functionality and formatting of the emailing side of things has been a bit of a challenge. Review Source Response from ClubWorx May 15, 2024 Hi Glen thanks for your positive response and honest feedback about emailing. We do have improvements in that space in our roadmap so we hope you'll love us even more soon. Thanks for being with us for 6 years. AD Ann D. Co-owner and counsel Professional Training & Coaching Used the software for: 6-12 months ### "What works with ClubWorx" May 10, 2024 3.0 positive, hopefully, we will learn more to effectively use all of the relevant ClubWorx features. Pros ClubWorx is a valuable CRM to manage daily touches as we grow our private club membership. Cons working in the reports, if you go into a profile, you have to go all the way back to resort and organize the data vs. going rt back to the report structure you were on. not most efficient Switched from [Google Chrome](https://www.capterra.com/p/228985/Chrome/) needed more robust system to accommodate our growing organization Review Source Response from ClubWorx May 22, 2024 Thank you for your review and for choosing ClubWorx for your private club's needs! We're glad to hear Clubworx supporting your membership growth. We appreciate your feedback on the report navigation—it's vital for us as we strive to enhance user experience. We're actively working to improve reporting and your insights are really helpful. We're here to help you make the most of all ClubWorx features, so feel free to reach out for any assistance! And please come to our monthly Power User sessions. They're the best way to learn tips and ask questions. NW Nakia W. Ceo Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommended for gyms!" May 13, 2024 5.0 Great experience, I recommend the product frequently Pros Covers all the needs and easy to use, always improving Cons Calendar functions could be better for multi view and functions and online bookings could be cleaned Review Source Response from ClubWorx May 15, 2024 Thanks for your positive review Nakia. its great you find CBW easy to use and we do try to always be improving. We have improvements with the calendar in the Development plan, so lets hope you like Clubworx even more soon. NF Nabil F. Instructor Sports Used the software for: 1-2 years ### "Streamlining Operations" May 10, 2024 5.0 As the owner of a martial arts academy, finding the right tools to manage day-to-day operations while ensuring a positive experience for both staff and students can be quite challenging. Clubworx software has proven to be a game-changer in how we run our academy, and I can't recommend it highly enough. Pros User-Friendly Interface: The software is easy to navigate, making it accessible to varying levels of tech-savviness. Effective Communication: Built-in tools for email and SMS allow easy communication with members, keeping them informed and engaged. Cons Cost: Depending on the size of the academy and the specific needs, the subscription cost might be a consideration, especially for smaller or newly established academies. One-size-fits-all Approach: Although customizable to an extent, some academies might find the features too generic if they have unique operational practices or specialized needs. Review Source Response from ClubWorx May 15, 2024 Thank you Nabil, for your positive and considered review of Clubworx. Our team work really hard to constantly improve and they will really appreciate your feedback. Thank you for using Clubworx. CH Chris H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Does what it says on the tin! " May 10, 2024 4.0 Very good - enjoy using the product. No plans to change anything Pros It is easy to get set up and use. Rarely goes wrong and customer support is great. Cons Could have a bit more functionality to take individualised payments (through stripe). Review Source BS Barry S. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Barry from SSMT" May 10, 2024 5.0 We have been using CWX for 5+ years. Customer service, improvements and feature releases are spot on. Pros Simple to use - allows easy roll out to new users Cons Lack of financial reports, used eg for forecasting Review Source Response from ClubWorx May 21, 2024 Hi Barry, thank you for your 5 star reviews. I'm glad you find it easy to use. Clubworx also has some really powerful reporting tools. Please contact me if needed but I'll ask our awesome support team to reach out to you and give you some training on the reports function. Thank you for being with us for 2 years. Aidan L. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Service & Software!" September 1, 2018 5.0 Overall, I have had a great experience with ClubWorx, as they have supported our business from earlier days up until present, and we have grown together. Whenever you have a problem, they are more than happy to help with 1-1 support and doing video calls to assist with any issues we've had, or help us use the software to its best potential. I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you! Pros \- Easy to use interface - Intuitive - Great Customer Support - They really care about their customers, and take our feedback into consideration when implementing new features Cons \- A few features which could be present such as integration with GoCardless, but they are working on this Review Source Response from ClubWorx October 2, 2018 Hi Aidan, Thank you for your feedback. We are super happy to hear how you are enjoying using Clubworx and getting lots of value from the system. Your success and growth is so important to us. Stay tuned for the Gocardless integration! We look forward to continuing to support you into the future! Emily. MH Martin H. President Civic & Social Organization Used the software for: Less than 6 months ### "Thank you for offering a great service!" May 12, 2024 5.0 Their staff have been very helpful and they made the transition very smooth. Most importantly they offer some top notch software. Pros I really like the ease of their software and their staff are great to work with. Cons Have no complaints at this time however we are a fairly new customer. Review Source Response from ClubWorx May 22, 2024 Thank you for your wonderful review! We're delighted to hear that you're enjoying our software and that our team has made your transition smooth. We’re thrilled to have you as part of our community and look forward to continuing to provide top-notch service and support. Welcome aboard! WN Wal N. Gym Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good System" May 10, 2024 5.0 It’s easy to use. The system is user friendly. Pros Ease of use. The system is user friendly. Cons Few things in the booking system that can be worked on Review Source Response from ClubWorx May 21, 2024 Thank you for the great feedback! We're glad you love Clubworx. Please let me know what we can work on with the booking system to make sure we have it in plan. Thanks for being with us for 2 years xx CA Chi A. Coach Sports Used the software for: 6-12 months ### "Pretty good, could use improvement " May 10, 2024 5.0 Pros Immediate updates and schedule at your convenience Cons Unable to use the app only website to view schedule Review Source LR Lynell R. Managing Member/Owner Sports Used the software for: Less than 6 months ### "Been searching for years...ClubWorx is "The One"" January 15, 2019 5.0 Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers. He has even gone so far as to communicate with our I.T. professional so that they have worked together to make things more streamlined for us! We feel very honored and blessed to have found such a great organization and individual reps. Pros We have owned several martial arts schools over the last 15 years. We have been researching gym management systems for the past 8 years or so. We even pulled the trigger and tried one a few years ago and it was SO clunky and inefficient, that after just 1 month we were actually able to get ourselves out of a 12-month contract because they just weren't providing what they promised. ClubWorx offers EVERY feature we were looking for, and our ClubWorx representative has gone above and beyond helping us get everything programmed and set-up properly. The software is fantastic and the customer service is second-to-none. Everything is going as planned and promised and we couldn't be happier! Cons We use QuickBooks to keep track of our bookkeeping. Although there is a way to get ClubWorx to communicate with QuickBooks, it takes a bit of doing. Patience, Grasshopper.... Review Source Response from ClubWorx January 15, 2019 Hi Lynell, Thank you for the kinds words, it has been a pleasure working with you. We are happy to hear that Clubworx is helping your business and that you are having a fantastic experience with our customer support team. We are looking forward to working with you into the future. To your success! Clubworx Team VR Verified Reviewer Marketing and Communications Specialist Used the software for: 6-12 months ### "Great software" October 5, 2017 5.0 Easy inexpensive way to keep everything on track Pros Send text and emails easily, tracks passes, customer info, automation, integrations through Zappier (Beta) Cons User interface - can not assign a passes from the timetable, limited functions to active memebrs - cannot book a person who doesn't have a pass Review Source Response from ClubWorx October 6, 2017 Dear Mystery Reviewer ;) Thank you so much for your kind words. We love receiving honest reviews! We're glad you are enjoying Clubworx. We've got some great things in our Development pipeline, stay tuned! Kind Regards The Clubworx Product Team MT Marjie T. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Martial Arts School" October 12, 2016 5.0 I have been looking over several different options for the martial arts school and this one seems to do what I need it to do without lots of fancy stuff that I would probably never use. The set up process is easy to do and they will transfer the info if you have it on a spread sheet so that would save lots of time. The Customer service is great. Emily is always there to answer questions during business hours and gets back to you quickly in the form on email, IM or even a phone call. I had read about the customer service and that is a big factor that made me choose ClubWorx. Pros Easy to use and can do the bar code check in once we get everything set up. This will allow us to follow up more quickly with those that miss a few classes before it becomes an issue. Cons It doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo. more. We don't have so many students that I can't pull a report and send emails to those not coming every week so me sending 2-3 emails a week for a $100 savings works for me. Review Source Response from ClubWorx October 13, 2016 Hi Marjie, Thank you! We are happy to have you onboard. Your feedback is so important as you use your new Clubworx account. We are always listening and feeding your requirements and suggestions back into our product improvements that you'll see over time. Also, we have great news for you. We are just a few weeks away from releasing more automation around emails and SMS so watch this space! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.