# Page 3 | Clubworx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Clubworx the right Membership Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141410/ClubWorx/reviews

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Clubworx

4.6 (79)

[View alternatives](https://www.capterra.com/p/141410/ClubWorx/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Clubworx

## Showing most helpful reviews

Showing 51-75 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Jodie D.  
Owner  
Wholesale  
Used the software for: 2+ years

### "Terrible System"

July 28, 2020

1.0

Terrible

Pros

Nothing No Customer Service they are based out of the country

Cons

They are based out of Australia and have no customer service available

Switched from

[RainMaker](https://www.capterra.com/p/130861/RainMaker/)

Thought better service

Review Source

JR

Jess R.  
  
  
Used the software for: 6-12 months

### "Amazing intuitive software - simple to use and effective. Has revolutionised our fitness studio"

June 10, 2017

5.0

Hands down the most intuitive and simplest software to use. We tried out so many different providers including Mind Body which the entire industry seems to use yet were told by MB that we had to move across our payment system which is simply a big no-no for us. Clubworx provided everything MB had and more. And were so very responsive to our requirements when we had special requests, even after-hours support.

Pros

It's intuitive and simple. Integrates with Stripe and enables both the waivers and payments to be done in the one action.

Cons

No drag and drop feature on the calendar. This would make it even easier to schedule and move sessions especially flexibility is required by our clients.

Review Source

Response from ClubWorx

June 11, 2017

Hi Jess, Thank you for your review! We are thrilled to hear that you are enoying using Clubworx and getting so much value out of it in your business. We are totally committed to continuing to deliver high level of customer service and system performance as we move forward with you and your team. The Clubworx Team.

VR

Verified Reviewer  
SAP HCM Senior Business Analyst  
Oil & Energy  
Used the software for: 6-12 months

### "Greate Software!"

November 19, 2018

5.0

We are a soccer club utilize the tool to manage payments, send out communications for practices and report on accounts.

Pros

the ease of use and helpful resources, definitely made it a great experience/

Cons

no access to users to update their own credit card info with the way its set up for my company

Review Source

LH

Liam H.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "clubworx is fantastic for keeping tabs on members although the financial aspect is lacking. "

June 15, 2017

4.0

I am able to monitor client participation much more effectively. This has allowed me to focus on those who need help most and grow participation levels!

Pros

I love having all of my clients and members in one easy filing system that monitors their attendance and allows for me to contact them all at once.

Cons

The financial aspect of the program leaves a lot to be desired. If I want to check how much money I will receive in my next payment or how much I should have received in my last I have go through this annoying process where I choose the dates and add up the payments over two pages. Very frustrating. I mentioned this prior to now and received a phone call from the service desk, the lady was lovely but really did not have any solutions.

Review Source

Response from ClubWorx

June 20, 2017

Hi Liam, Thank you for taking the time to submit your review. I just wanted to let you know we do take this feedback seriously and will review how we can better inform you about your payment deposits together with our payment partners over the upcoming months. Kind Regards Matt

DB

Denise B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Bbodysmart "

November 19, 2018

5.0

There are still somethings that I can’t do but overall I am very happy with the service I receive

Pros

Good around and easy to use once you know how

Cons

I am not great with technology would like some you tube videos but when you as for help it has always been helpful

Review Source

EB

Evandro B.  
Director/Owner  
Sports  
Used the software for: Less than 6 months

### "New customer"

April 30, 2019

5.0

Fantastic so far. Not a moment I was left unanswered.

Pros

Easy to use and report capability. Clubworx reporting tool is amazing.

Cons

Not been able to let ezidebit collect the fees directly to our customers. I don't like the fact we have to absorb the fees and include into our club fees

Review Source

Response from ClubWorx

May 6, 2019

Hi Evandro, Thanks for the feedback. We are really happy to hear you are enjoying your experience with Clubworx. We are constantly expanding our integration with Ezidebit and aim to be able to offer more options around the handling of customer fees in the future. We appreciate your feedback on this. Looking forward to supporting you! Emily.

AR

Ash R.  
Virtual Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Functions are all good however there were times were it doesn't work well - most especially calendar"

June 26, 2017

3.0

Easy to manage the clients/members profile and set tasks/reminders

Pros

You can set tasks and easy to understand the functions and how it was operated. Support Team attended to our concern almost immediately

Cons

It takes time to load and there is no function to choose the date/s in the calendar - you have to go through each week; It would be easier if we can choose a specific date that we are looking for.

Review Source

SO

Suzy O.  
Casual Teacher  
Higher Education  
Used the software for: Less than 6 months

### "Fantastic customer support"

September 10, 2018

5.0

Pros

The support is fantastic. The staff have been very accommodating (and patient!) to any requests for additional features and explaining how best to navigate situations. The software itself has a great spread of features that automate and make day to day admin simpler and less time consuming

Cons

Some very minor features that would be good additions (more specifically for our individual business needs) but this isn’t even a con as the staff have been very receptive to suggestions and the software only continues to evolve and improve

Review Source

JR

Jess R.  
  
  
Used the software for:

### "Smooth transition"

September 20, 2016

4.0

The customer support has been awesome. Emily has been proactive about engaging with solutions rather than simply selling the features. What was also a key turning point in the decision was understanding the development roadmap - what features were going to be released and when which gave us a better understanding of what we had to do in the interim to make the transition smomother

Pros

user friendly experience waivers signed online integration with stripe (coming)

Cons

scheduling classes a bit manual cannot copy across a standard week waivers cannot be copied or duplicated - to be created from scratch for each one cannot hide trainers and allocate their time behind the scenes

Review Source

Response from ClubWorx

September 20, 2016

Thanks Jess. We really appreciate the feedback and happy to hear that your experience has been so positive. We're happy if you're happy :) That's right - Clubworx is currently working on releasing our latest Stripe integration with waivers, and plan to have this available by the end of the year for all of our customers!

JW

John W.  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Clubworx is the best IT business decision I've made."

January 29, 2017

5.0

Easy to use, functional and keeps my business open 24/7. I'm very impressed with the back up and support I've received. Every question answered simply, accurately and quickly. I highly recommend Clubworx for other yoga studios.

Pros

Support. Ease of use.

Cons

Haven't found any yet after 6 weeks of use.

Review Source

Response from ClubWorx

January 29, 2017

Hi John, Thank you for your review and we are SO happy to hear that you are enjoying Clubworx! There are lots of new features and enhancements that are scheduled for the next few months, so we hope that you will get even more value for your business in the future. And remember your feedback is important, so do reach out if you have any questions or suggestions as you continue to use Clubworx. The Clubworx Team.

DS

Den S.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Love the support and help in transisiton"

August 26, 2016

5.0

Emily was very helpful so far in the transition , what we see with the software is a clean and simple look that our clients could like

Pros

Very easy to use and clean

Cons

Templates need more ability to be customized for clients use App for smartphone make it easier than web based but not a big issue no place for discounts or promo codes

Review Source

Response from ClubWorx

August 27, 2016

Den, thanks for the great feedback. It is great to have you join us and we are so happy to hear that you are enjoying the software and your customer support. Remember to keep sending feedback as you continue to use Clubworx, this is critical for us to continue to build better features that support your business in the future.

VF

Virginia F.  
Program Director  
  
Used the software for: Less than 6 months

### "Great Value "

July 16, 2018

5.0

CRM - to help follow up with prospects. Auto Pay to help increase receiving payments on time Auto emails to assist with follow up Attendance tracking

Pros

Makes enrolling and managing students much easier. Customer service is great always there to answer any questions needed.

Cons

They are based outside of the USA but they are still able to provide anything needed within the USA in a timely fashion

Review Source

Response from ClubWorx

July 18, 2018

Hi Virginia, thanks so much for your feedback. We're really happy to hear you are enjoying using Clubworx and we look forward to supporting your business in the future.

TB

Tracey B.  
  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Very easy to use and flexible to suit your own business!"

August 29, 2016

4.0

We reviewed many software solutions for our Karate business and Clubworx, although it doesn't contain all the 'bells and whistles' of some, was the easiest to use and most flexible. Support is fantastic, replying very quickly, even out of normal business hours.

Pros

Ease of use and flexibility

Cons

System is sometimes slow, not a lot of help/support notes online

Review Source

Response from ClubWorx

August 31, 2016

Hi Tracey, Thanks for your review! Great to hear you are enjoying using Clubworx. We've still got lot's of great features to come too. We're also currently updating our online support notes and hope to have this out soon for our customers.

BD

Benjamin D.  
Personal Trainer  
  
Used the software for:

### "The software is easy to use. The value is exceptional."

June 5, 2015

5.0

Pro's: Right from the get go everything seems to flow with setup. Laid out very orderly and simply. Everything you need, not much you don't. Perfect for someone wanting to direct new clients too. Looks professional and best part is is it's web based. Customer service, ESPECIALLY Emily and Dave, are kind and helpful... They respond quickly, usually within minutes, sometimes hours, but what can you expect for forty a month? Overall, well worth the money. Cons: There are some minor errors that still haven't been resolved. Like the menu button at the top right corner of the website. It should just be removed. Also not all of the main background picture shows when on the website via mobile phone, but I don't think it's meant to be used exclusively on a mobile device, but nbd anyway. O, and members cannot pay for services online on their own.

Review Source

bP

brooke P.  
Owner  
  
Used the software for:

### "So Simple So Easy So Inexpensive"

April 5, 2016

5.0

I have been teaching martial arts for 18 years. I have never come across something so simple. The software is appropriate for size and function. There are no bells and whistles that you don't use! There is no wasted design and is perfect for our martial arts school. I wish we had this software back in the "Martial Soft" days. Customer service is incredible and friendly.

Review Source

Response from ClubWorx

April 5, 2016

Hi Brooke, Thank you for sharing your experience with Clubworx. We are delighted to have you as one of our valuable customers. It's great to hear you are enjoying using Clubworx and am excited to let you know that we will be continuing to expand our feature set thoughtfully into the future, to continue making your experience better and better.

BN

Brandon N.  
Co-founder, owner/operator  
  
Used the software for:

### "We at Relentless Strength and Performance have been extremely satisfied thus far."

December 29, 2015

4.0

Clubworx is extremely simple and easy to use making it perfect for our business. The only con we've experienced thus far (which is also a pro) is that there are constant updates to the software that can become confusing at some points. The customer service, however, has been top notch in dealing with these issues as well as others as we familiarize ourselves with the system.

Review Source

Response from ClubWorx

January 3, 2016

Thanks Brandon, We really appreciate the review! We take your point about our updates. We are working on balancing the need to give you access to modern tools to help grow your business and minimising the impact these updates have on your business! Kind Regards & Happy New Year from The Clubworx Product Team!

JP

Juliana P.  
Owner  
  
Used the software for:

### "Having Great experience!"

July 15, 2015

5.0

I'm moving from other software because they were charging too much, and the software wasn't offering the much i was paying . I'm very impressive with the attention they give. The software is really easy to use and add a member. What was a big deal for me after some bad experiences with the trial on others software. Congratulations for a great job you are doing.

Review Source

Response from ClubWorx

July 21, 2015

Hi Juliana - really appreciate the feedback. We are glad to hear that you are enjoying your experience with us and we know you'll love using your streamlined, automatic payments through Clubworx as well!

PW

Paul W.  
Manager  
  
Used the software for:

### "Easy to use with great customer service."

July 3, 2015

5.0

I've just moved from the free trial to the bronze account. Everything has been smooth and I've been really happy with how quick Dave and Emma get back to me with questions about the system. pros 1 set up is really quick and easy 2 always someone to talk to online or on the phone to help out with questions 3 has everything i need in one place 4 love the new booking set-up cons 1 would be good if it was integrated with xero 2 would be good to have an ipad app instead of using it on safari

Review Source

RS

Renee S.  
Owner  
  
Used the software for:

### "Simple and easy to use"

July 19, 2015

5.0

I work in a studio and also run outdoor sessions. Club worx has been a great program for my business. It is so simple to start using. Emily is fantastic and helpful. I love how customisable the system is and the reporting is great. I'm going to start building my website in club worx soon. I would like the system to link with xero. Hopefully that can help soon.

Review Source

Response from ClubWorx

July 19, 2015

Thanks Renee! And yes we do have plans to integrate with Xero in the future, so we'll keep you posted on that :)

TA

Tom A.  
  
  
Used the software for:

### "On the road to greatness"

October 4, 2016

4.0

Started using Clubworx only a short time ago and while the functionality is limited, compared to my previous program, the level of user support and willingness to listen to our ideas is off the scale. I would happily recommend ClubWorx to anyone who's looking for a club management system.

Review Source

Response from ClubWorx

October 5, 2016

Thank you Tom. We are always keen to hear any ideas and look forward to working with you and our customers to make Clubworx even better!

ND

Nate D.  
General Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Clubworx works "

August 14, 2018

5.0

Pros

Easy to use, very simple to learn. Customer service is excellent.

Cons

Nothing log is easy and it is very user friendly.

Review Source

CF

Chris F.  
  
  
Used the software for:

### "Very happy, excellent customer service, very easy to use"

January 6, 2016

5.0

Clubworx is a very intuitive software to use, very easy to setup and learn, and their customer service is second to none!

Review Source

Response from ClubWorx

January 6, 2016

Thanks Chris! So glad to hear you're having a positive experience with Clubworx. And remember there are lots of new features to be released this year too. We look forward to continuing to support you as you grow your business.

LB

Laura B.  
  
  
Used the software for:

### "Simple & Painfree"

September 11, 2015

4.0

The help and support we have received from the staff at Clubworx has been the most positive in my last 10 years of working with software providers.

Review Source

Response from ClubWorx

September 11, 2015

Thanks for taking the time to review Clubworx Laura. We love supporting the Phoenix team & look forward to being your preferred service provider for the next 10 years!

OF

Octagon F.  
  
  
Used the software for:

### "Very good !"

March 31, 2016

5.0

Im very happy with Clubworx its super easy and has everything we need. Prices are reasonable and the customer service is amazing, they are always there for us! They answer quickly and do everything to help. definately staying with them!

Review Source

Response from ClubWorx

March 31, 2016

Thank you - great to hear you are enjoying your experience with us!

MM

Michael M.  
Owner  
  
Used the software for:

### "Tried a few other software options for my boxing studio but they were all too confusing for my needs"

June 3, 2015

5.0

Pros Easy to get started and use I can always contact someone right from my clubworx account Easy bookings and payments Cheapest option I looked at Cons No problems so far, everything I've raised has been explained clubworx

Review Source

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