# Feedb Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Feedb Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/141416/Feedb --- # Feedb Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Feedb ## What is Feedb? Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials and more. ## What is Feedb used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Feedb?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://getfeedb.com/&name=Feedb) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Feedb 4.7 (6) VS. [### SMS Reviews](https://www.capterra.com/p/184068/Outreach/) [4.7 (15)](https://www.capterra.com/p/184068/Outreach/#reviews) Starting Price $50 Per User, Per Month Starting Price $99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.7 (15) Value For Money 3.5 (2) Value For Money 4.6 (11) Customer Service 4.8 (6) Customer Service 4.5 (11) ## Feedb alternatives [WelcomeTrack](https://www.capterra.com/p/241542/WelcomeTrack/) [4.0 (1)](https://www.capterra.com/p/241542/WelcomeTrack/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241542/WelcomeTrack/) Highest Rated [Partenero](https://www.capterra.com/p/10002216/Partenero/) [5.0 (2)](https://www.capterra.com/p/10002216/Partenero/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002216/Partenero/) [Uptok](https://www.capterra.com/p/231919/Uptok/) [5.0 (1)](https://www.capterra.com/p/231919/Uptok/#reviews) Starting price $99.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231919/Uptok/) [Guest Service](https://www.capterra.com/p/230544/Guest-Service/) [5.0 (2)](https://www.capterra.com/p/230544/Guest-Service/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230544/Guest-Service/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Segmentation Process of dividing customers into groups based on common characteristics Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Negative Feedback Management Identify, track, and respond to negative feedback Predictive Analytics Predict future data based on historical data sets Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Feedb 8 features Process of dividing customers into groups based on common characteristics Assembly of graphs and charts for visualizing and tracking statistics/metrics Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Identify, track, and respond to negative feedback Predict future data based on historical data sets View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) Free Trial Basic $50.00 Per User,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Aislinn K. Marketing Assitant Management Consulting ### "Entreflow Consulting Group's use of Feedb" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2019 This is a very cool app that is not unlike many apps out there to help assist companies to get reviews for their business, but this company has chosen to go after the QBO market which is making our lives a lot easier with the integration that it has with Quickbooks. It brings in your contacts, but it also connects directly or redirects you to the (Intuit) Find an Accountant page which is handy for those of us who get lots of leads through there. Pros the prominent feature for this app is that it has the ability to send feedback requests to your clients or your network, and the feedback can get posted to sites such as Google, Yelp, and including the Intuit Find an Accountant page. There is also automatic feedback requests. Basically, if the person gives you positive feedback then it gives them the opportunity to post feedback to a number of different sites within the app, or it directs you to the Find an Accountant page to write the review there. Luckily, if the feedback is not positive then the feedback goes directly to the business owner. So rather than having people go straight to Google to write reviews; good, bad, and the ugly, you can you can be a bit more proactive with your reviews and wage a mechanism to navigate those negative reviews that you might get. Cons Some of the requested features are that we would like the ability to send out a feedback request to our clients to ask feedback on our employees who are assigned to work on their files. That functionality is a little bit tricky to navigate right now, so it'd be great to be able to do that piece. Also, it would be nice to be able to pull reports based on the tags. So just a couple of very specific requests but ones that would definitely make our workflow a lot easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder Marketing and Advertising ### "Feedback management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 19, 2019 An expensive tool. Recommended to medium-sized businesses that need to manage feedback of their customers. Pros Feedb lets you send notifications to your customers persuading them to leave a review. It then lets you analyze results that helps with decision making. 1. Campaigns are fairly automated and the customers get notified automatically. 2. Supports a team of 10 users. 3. Cross-platform and cross-channel tool. Cons 1\. It is expensive as compared to other feedback management tools. 2. Needs to add more advanced features. The price doesn’t justify the features as of now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Maria Z. Owner ### "It works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 3, 2016 Feedb has been a great addition to our business, after over a year of constant use it has really helped us grow our Yelp reviews and reduce the amount of bad reviews. Our office environment is pretty hectic and Feedb helps us stay in touch with our customer base in a hands off kind of way. David Now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Roger S. CEO ### "Easy to use and delivers what it promises." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 3, 2016 I been using Feedb for 3 moths now. It has not only brought my business many reviews, but has help me build customer relations, and retain them. Highly recommend Feedb! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Claudia M. Owner ### "It works and it's very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 26, 2016 I started using Feedb for the past month and it's really working. I was not used to asking for feedback from customers but now that I started doing it I've noticed that it makes them feel appreciated and it helps me know what I'm doing right or wrong in my business. I really recommend it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Owner ### "Easy to use and effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 24, 2016 I have been using Feedb for a few weeks now and it is really helping to get customers to post a review, it makes it easy for them and for us in a non intrusive way. I recommend to any business looking to grow reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2016 Great to hear! Thank you so much for your kind words! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)