City Information Systems

Utility Billing Services

5 / 5 1 review

Who Uses This Software?

CIS supports cities and counties that require an end-to-end utility billing service or require specific billing services such as bill creation, mailing, lockbox, portals, call center and IVR.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • City Information Systems
  • cityisi.com
  • Founded 2008
  • United States

About Utility Billing Services

CIS offers an enterprise-class municipal billing system with bill creation, printing, mailing, lockbox, call center, IVR, customized financial reports, work orders and much more! Custom, secure online portal enables residents to view bill history and pay bills online along with auto-pay. CIS handles residential and large commercial accounts with unlimited items, including water, trash, sewer, gas, electricity and more. Safely move to a customizable, easy-to-use system that fits all your needs!


Spotlight_media_placeholder

Utility Billing Services Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Utility Billing Services Reviews

Looking for a Good Billing Services system for about 1000000 customers growing at GAGR of 13%

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have 27 years on Utility Business including Billing of Customers. Looking for a Good Billing Services system for about 1000000 customers growing at GAGR of 13%