Who Uses This Software?

Small to midsize service providers across all industries, worldwide


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Shore
  • www.shore.com/en/
  • Founded 2012
  • Germany

About Shore.com

Shore is the leading software solution for appointments, customers and marketing. Intelligent and easy-to-use. With Shore, businesses of any type make their services bookable online, monitor their numbers and improve their customer relations. Arranging an appointment with just a few clicks even outside regular business hours: That is possible with Shore as well. Additionally, businesses can keep track of all booked appointments at any time and benefit from automated reminders.


Shore.com Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

Shore.com Reviews Recently Reviewed!


It's average at best.

Feb 04, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Visually it is nice. If your needs are simple this may work for you. Getting the account set up was nice and easy.

Cons: The Scheduling section is uncooperative. Keeps changing dates and time. When contacting customer support they indicated it is a known issue and thus no resolution. This left me unable to take advantage of this feature, and since scheduling clients is a large part of my business this made this software ultimately useless for me.

Overall: Not very much.

Glad I went with Shore

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: -all in one solutions
-easy to use
-customers and employees love it

Overall: I was a little eskeptical at first, but Shore took our online presence to the next level. We were doing things the old fashioned way and we needed a change. All of our appointments are streamlined and my business is running smoothly. Their customer support is the best I've ever had.

Awesome from the start....

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and customer service

Cons: Nothing

Overall: From the moment I spoke with Shore and made my purchase through the building of my website and app, the process has been professional and the service exceptional!

Vendor Response

by Shore on November 02, 2016

Hey Christine! Thank you so much for your awesome review! Noticed there aren't any stars on Customer Support. Would it be possible to add those for me? :) Best wishes, Hugo

The best management tool for any business.

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy and convenient

Cons: I wish it has a sign up section. So far only people that make appointments get signed up to my database.

Overall: I have used show for about 3 months now and it has helped to follow up with my appointments easier because the system sends a confirmation automatically. The system also has helped me get appointments when I am outside of the business hours. It is convenient and easy to use. I am experimenting with marketing now but so far looks very promising how easy it is to reach my current database. The fact that people set their appointment it adds automatically to my database, thus helping me be in touch with new prospects for future time promotions. I admit I wasnt interested in shore when I was first contacted but I am glad the rep didn't give up to help me understand why this tool was so important for my business.
Thank you Shore.

Recommendations to other buyers: No

By far the best all-in-one solution for my salon

Oct 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I've tried several different companies and none of them have been as good as Shore. I was spending way too much time doing tedious tasks. They have by far the best customer support- highly recommend the CRM, Web and App.

So far so good

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Ive had the Shore CRM, web and app for a few months now. It's easy for my staff use and my customers love it.

Very user friendly

Oct 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use and the customer support is great. It's great having a one point of contact for booking, web and app.

Good job keep up the good work

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Support
Software

Cons: Nothing

Overall: Hugo and the shore team helped me with whatever was needed. Made everything simple. Overall good experience. I will be sure to recommend shore to my friends.

Recommendations to other buyers: Find a way to transfer/combine it with google calendar

Thanks!

May 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I opened my own chiropractic office 3 years back. Getting the word out was probably one of the biggest challenges. I felt like I was back to square one and was questioning my career path. I had a website, but it was hard to find. Because I didn't have a secretary yet I was missing patient calls during my appointments. I asked a good friend about a program that lets patience book appointments through the internet. He told me about the booking system from Shore. When speaking to the customer service they told me that they could also help me to make my website more visible and user friendly. Since then I get all my bookings and appointments through my website and App. This is not only more convenient for me but also for my clients. I was really surprised by the service as well as the products shore has to offer.

Easy to use & friendly service- great for beginners

May 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Unfortunately I do not usually have time to write reviews about products that I buy. However, I feel as though this is a situation where it would only be fair. I have two kids who know all about computers. Me, howevever - I dont even have a Facebook. My kids are busy with school and activities and clearly have better things to do than to help their mother to create a website for her business (I promise they are very charming). I never thought about buying a software for my Studio, as I feared waisting money on something I would not know how to use. I am not sure about how the features from Shore are different from the other providers. But, I know one thing: the service is really incredable. Their patiance in explaing all the features, and the way they taught be step by step how to use the program was really nice.

Basically what I want to say is that if you're a gal or boy who grew up in a world where we would clime trees and play hide and seek rather than hanging on Facebook- then this product is for you. Beginner freindly and gets the job done.

Best Customer Management Tool yet

May 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have tried and tested already 3 different tools and by far Shore has definitely stood out from the rest. The online booking system and marketing functions has been my personal favourite, however, the SMS appointment reminders have become a real benefit to my business. After introducing these reminders, the number of missed appointments has decreased enormously.

Shore has helped our business in ways I hadn't imagined.

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I first got a call about Shore's scheduling software, my automatic answer was, "This won't work for our business". I thought this because we are not your regular hair salon, but a salon that provides hair replacement solutions for anyone experiencing hair loss. After going through the program with the Shore sales rep, I began to quickly see how it COULD work, and actually WOULD be a fantastic help to us. We get a lot of people emailing to schedule a consultation, and in doing so, can take up to 3-4 emails just to get a time on the calendar. Now, most people go straight to the Book Now button, and "Wa-La"...appointment booked. New and existing clients are truly loving the program. They think we're cool now that we offer this service. The awesome thing is that I don't have to remember to send out email reminders since the program does it automatically. Our clients really like this feature too. We've only been using this program since early March, and think it's only going to get better. One last "pro" to mention (though there are many) is the ability to text clients through the program for immediate responses, and the written history of correspondence - don't have to look through a pluthera of emails. Anyway...happy Shore gave us a call. We thank them for their great customer service and support!

Shore is the best!

Feb 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Where time is of the essence in business, Shore does not waste your time. They will give you great customer service and a great product that will minimize the time you have to spend in conducting your business.

Shore has taken my salon to the next level!

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My favorite thing about Shore is the customer service. It is amazing! If you have any problems, they are resolved within 24 hours, max. Everybody is friendly and your satisfaction is their priority. My site builder went out of his way even when I kept changing my mind, and remained patient, professional, and was able to deliver a website that I adore. Since my website has gone online, my business has increased by at least 30% and all of my regular clients love booking their own appointments and feel that the salon is caught up with technology.

Loving Shore

Feb 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: User friendly on both ends. Minor details that need to translated, but overall a good experience. Better than Mind Body. Much more simple, and they helped me through the whole process.

Fantastic Customer Service

Feb 26, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Shore/Termine24 for the last 10 months now, and I was not convinced from the start. That changed after having a call with my personal Account Manager - my daily chores are a lot easier now and the setup might seem huge (that's the reason for 4 Stars) but actually it gets done very quickly by Shore's customer service.
FYI: I have no computer knowledge whatsoever, still feel like a pro with Shore

Apr 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money