---
title: "Shore Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Shore Software - reviews, pricing plans, popular comparisons to other iPad POS products and more."
source_url: "https://www.capterra.com/p/141463/Shore-com/"
page_type: "product"
language: "en"
---

# 

 Shore Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shore

## What is Shore?

The Reliable, Mobile iPad POS System with multitasking talent! Accept payments wherever you want. Keeping track of your inventory, settling payments for the day and giving refunds are a breeze.

## What is Shore used for?

[Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

75%

Neutral

6%

Negative

19%

Starting price

€49.9

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shore.com/&name=Shore)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shore

4.1 (36)

VS.

[4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

€49.9

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (36)

Ease Of Use

4.6 (5,704)

Value For Money

3.8 (28)

Value For Money

4.6 (4,483)

Customer Service

4.0 (35)

Customer Service

4.6 (4,274)

## Shore alternatives

[4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[4.8 (5,754)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[FlexBooker](https://www.capterra.com/p/132157/FlexBooker/)

[4.7 (42)](https://www.capterra.com/p/132157/FlexBooker/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132157/FlexBooker/)

## FAQs about Shore

Overview

### Which roles and teams benefit most from Shore?

Shore is most used by small business owners, directors, and service-based practitioners in salons, wellness, and healthcare settings. Frontline professionals such as barbers, hairstylists, estheticians, chiropractors, and coaches use it to manage appointments, client communication, and scheduling, while managers rely on it to streamline bookings, operations, and customer retention.

Answer based on 29 reviews

Overview

### What company size and specific industries is Shore built for?

Shore is designed for service providers and retailers across all industries worldwide, making it suitable for businesses of many sizes that need a system for customer management and bookings. Its broad audience includes companies in both service and retail sectors rather than a single niche.

Features and Usability

### What are the key features of Shore?

Shore offers appointment scheduling, online booking, calendar management, and automated scheduling for appointments, reservations, and recurring appointments. It also includes CRM, client and customer databases, reminders and notifications, payment processing, POS, inventory management, reporting and analytics, and marketing tools such as email marketing and SMS messaging.

Pricing

### How much does it cost and what fees or limitations are included?

Shore starts at €49.9 per month for the Booking plan, which includes an online calendar, online booking, customer management, reminders, and Google Calendar integration. The Booking & Marketing plan costs €69 per month and adds email marketing, Google reviews, employee management, and PayPal integration. A free trial is available.

Answer based on 7 reviews

Integrations

### Which third-party tools and platforms does Shore integrate with?

Shore integrates with 6 third-party tools and platforms, including Google Calendar, Google Maps, Instagram, Meta for Business, Microsoft Outlook, and iCalendar. These catalog integrations cover scheduling, mapping, social media, and calendar syncing for common business workflows.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Shore offer?

Shore provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars allow group learning, documentation serves as written reference material, and videos offer self-paced instruction.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Shore offer, and how do users rate the experience?

Shore offers email/help desk, a knowledge base, phone support, and chat. Many users describe support as friendly, knowledgeable, and quick during setup, with some issues resolved within a day. Others report billing disputes, ignored refund requests, and unresolved technical problems that made help feel inconsistent.

Answer based on 13 reviews

## Features

AI summary

Based on 374 iPad POS reviews

Capterra reviewers point to these as the top priorities when choosing iPad POS software:

-   **Credit Card Processing** (**67%** of reviewers rated this feature as critical)
-   **Inventory Management** (**53%**)
-   **Electronic Payments** (**63%**)

Shore supports all three features buyers value most: **Credit Card Processing**, **Inventory Management**, and **Electronic Payments**. Together, these capabilities help businesses process transactions quickly, keep stock levels accurate, and accept digital payments with less friction, allowing teams to manage daily sales more efficiently and serve customers with greater speed.

Appointment Scheduling

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Sync

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Client Database

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Confirmations/Reminders

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Credit Card Processing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

For Salons and Spas

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Shore 97 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Booth Rental Management: Offer to rent a booth to freelance professionals
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Profiles: Record client information and feedback
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Mobile App: Platform for customers to directly manage their appointments and profile
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Management: Schedule and manage the logistics of activities and other gatherings
- For Barbershops: Specific use for barbershops
- For Medical Spas: Designed for medical spas
- For Salons and Spas: Specific for use in spas and salons
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Reservations: The ability to reserve times in groups.
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Membership Management: Database of members to track personal information of individuals and families
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Catalog: Present a catalog of inventory that customers can view
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rescheduling: Manage the rescheduling of appointments
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Shift Swapping: Managing and trading shift details between employees
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Stock Management: Manage the buying, selling, and holding of stocks
- Table Management: Assign waitstaff and coordinate the table services
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Packages: Sell multiple treatments together as a set
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

3.6 (27)

3.6

Based on 27 reviews

## Pricing

Value for money

3.8 (28)

Free Trial

[View pricing plan details](https://www.capterra.com/p/141463/Shore-com/pricing/)

Booking

€49.90

Flat Rate,Per Month

It includes:

-   Bookings via Instagram
-   Customer Database
-   Customer Feedback
-   Customer Groups
-   Email Reminders
-   Google Calendar Sync
-   Individual Support and Hotline
-   Insights
-   Mobile App for Ios & Android
-   Online Booking on the Website
-   Online Booking via Facebook
-   Online Calendar
-   Push and Email Notifications
-   Reserve With Google
-   Resource Management
-   Staff Login
-   Text Message Reminders
-   To-Do List

Booking & Marketing

€69.00

Flat Rate,Per Month

It includes:

-   Automated Emails
-   Birthday Reminder
-   Bookings via Instagram
-   Customer Database
-   Customer Feedback
-   Customer Groups
-   Email Newsletters
-   Email Reminders
-   Google Ads Management
-   Google Calendar Sync
-   Individual Support and Hotline
-   Insights
-   Messenger
-   Mobile App for Ios & Android
-   Online Booking on the Website
-   Online Booking via Facebook
-   Online Calendar
-   Push and Email Notifications
-   Reserve With Google
-   Resource Management
-   Shift Planner
-   Staff Login
-   Text Message Reminders
-   To-Do List
-   Unlimited Employees

POS

€49.90

Flat Rate,Per Month

All-in-One

€119.90

Flat Rate,Per Month

Value for money

3.8 (28)

3.8

Based on 28 reviews

## Integrations

[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (35)

4.0

Based on 35 reviews

## User reviews

Overall rating

4.1

Based on 36 reviews

Filter by rating

5(24)

4(3)

3(2)

2(1)

1(6)

Mentioned topic

Sorted by most recent

TD

Thorsten D.

Friseur

Design

### "Benutz es nicht!!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

November 20, 2022

Ich empfehle es niemanden da es zu viele Sachen gibt die nicht gut sind an dem System und sehr große Probleme gibt.

Pros

Keine nennenswerte, der negative Anteil übertrifft leider alles.

Cons

Keine ordentliche Trinkgeldfunktion Viele Fehler und eine Einrichtunggebühr zu verlangen obwohl man sich soweit alles selber beibringen muss ist dreist.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Alberto E.

Responsable IT

Real Estate

### "Programa sencillo de reservas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 26, 2022

Pros

Es muy fácil de implementar e intuitivo. No se necesitan apenas conocimientos informáticos para implementarlo.

Cons

A veces da cierto errores técnicos que pueden crear confusión.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Melly A.

Kosmetikerin

Health, Wellness and Fitness

### "Extrem enttäuscht, nicht zu empfehlen!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 19, 2021

Mir wurde es aufgezwungen obwohl ich gesagt habe dass ich im Krankenhaus bin. Sollte es aber ausprobieren Was ich jedoch im Krankenhaus schlecht könnte. Haben wir dann Rechnung geschickt und kam da nicht wieder raus. Aus gesundheitlichen Gründen bin ich berentet und darf nur Zwei Stunden arbeiten wollte dann eine Lösung aber diese gaben sie mir nicht. Wollten mich dann aus Kulanz rauslassen wenn ich ärztliche Bescheinigung vorlege, was ich dann auch tat. Dennoch ließen sie mich nicht raus. Schicksalsschlag, Trennung, dann mit 4 Kinder allein , Corona, kein Geld... mussten Unterstützung holen vom Arbeitsamt. Alles erklärt u bat um Lösung. Ihre Lösung war keine Antwort mehr sondern Inkasso! Super Kommunikation! So ein Müll was ich 2 Jahre nicht nutzen konnte musste ich zahlen! Absolut nicht zu empfehlen. Ich sollte vorlegen das ich so erkrankt bin u nur 2 Std wenn ich kann, arbeiten kann, das tat ich. Sollte dann aus Kulanz raus genommen werden... aber dann kann ja lieber ein Inkasso schreiben. So löst man heute eine Kommunikation... frech ,abzocke u unmenschlich!

Pros

Leider fast nichts ... fast 1 Jahr gebraucht um das einzustellen, Hilfe war ungenügend.

Cons

Es hieß, wenn Kunde bucht und dann nicht erscheint, wird er aufgefordert 50% vom Ausfall zu leisten , hat nie funktioniert! Auch Kundendaten funktionierte schlecht und das Kontakten der Kunden nach Buchungen ebenso. Termine wurden nicht gut eingetragen und Buchungen haben sich überschnitten. War nervig! Und zeitaufwendig

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DI

Debbie I.

Director

Health, Wellness and Fitness

### "Update "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2020

Positive. Gratitude.Supported. Productive. Looking forward to our future 👍 together. \[SENSITIVE CONTENT HIDDEN\] are fantastic.

Pros

I feel I worked with \[SENSITIVE CONTENT HIDDEN\] to make unique booking system in 2017. Shore team have continued to support, update, help us evolve our business and survive Covid19. Our team has grown over the years and Shore have made this possible.

Cons

Sometimes we’d like to customise areas, that are on the template.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2021

Dear Debbie, thank you very much for your feedback! Best regards, the Shore Team

SS

Sergio S.

Hairstylist

Consumer Services

### "Exceptional Product, Even Better Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2019

Pros

The software fits my needs, and I have never had any customer complaints regarding ease of use. I run a very busy private hairstyling business in NYC, and with customers paying $100 plus for men's​ haircuts, you can expect a very picky/particular clientele. With that said, everyone finds the system easy to use and book, even with multiple booking types.​ My representative, has been extremely accommodating. He was always quick to respond and is very knowledgable about the product. I couldn't ask for better customer service.

Cons

Nothing to add to this category, I am very pleased with the service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2021

Dear Sergio, thank you for your positive feedback! Best regards, the Shore team

TB

Tibisay B.

DIrector

Facilities Services

### "A complete waste of money and time DON'T TRUST THEM!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 10, 2019

PLEASE BE CAREFULL with their offer of creating and designing a professional website!!! Don't trust the seller and make sure before you pay, because once you pay them there is no turning back. For example, they advertise that they help you with the content: FALSE! what they really mean is that you have to send them the whole text of the website, is not their problem if you don't know how to do it, if so you have to paysomeone else to do it and then send it to them, and they literally make a copy and paste in the website template they have!!! And here is when they help you with the font and the color of the font....Seriously? I am still suffering, because although the website is not yet ready, they are sending me the invoice of the maintenance...so seems that this is only the beginning of the nightmare, I feel like in the SAW movie. For sure there will be more surprises waiting for me...LET THE GAMES BEGIN!!! UPDATE I sent a message requesting the cancelation of the "service" but no reply, I also talked with the seller who literally ignored me. This company is IMPOSSIBLE MISSION!!!

Pros

Difficult to say, I still don't see any good thing!

Cons

FAKE ADVERTISING!!! DON'T TRUST THEM!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Michelle D.

Life Coach

Health, Wellness and Fitness

### "Excellent Support Team for My Business"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2019

The Shore Team provides exceptional service! From day one of building my site they've been patient with all my requests and always ensure my overall satisfaction. No matter how big or small the job, they work to solve my issues in a timely manner. And when I need a minor change here or there, they efficiently and effectively complete each task. It gives me such peace of mind having this kind of support for my business. I always feel valued and taken care of which isn't the norm these days. Definitely the type of people I want in my corner. I highly recommend them a try!

Pros

Ease of use and having all the features I need under ONE umbrella.

Cons

It can be a little unpredictable at times with regards to appointment and odd changes to the website.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

A good friend recommended them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Josephine A.

Founder/Owner

E-Learning

### "Smooth & Beautiful User Experience + User Interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2019

I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity. Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software. It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription). With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.

Pros

\-Clean, bright, and modern interface -Easy to navigate (easiest to use imo in the current market) -Email newsletter/marketing with tagging and segmentation tools -Customer database w/extra profile features -Text reminder function -AMAZING dashboard with reporting/insight tools for business analysis -Responsive client support

Cons

Two features that would make Shore the go-to booking software for me is: 1) to have a class package option, as many of my customers like to buy packages at a discounted price; and 2) to allow the customer to book more than 1 appointment at a time.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[Bookeo](https://www.capterra.com/p/117299/Bookeo/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Vera B.

Esthetician Owner

Cosmetics

### "Shore review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2019

I got so many benefits to work with Shore, simply my agenda with the direct book, contacts list, and the reminders help me a lot.

Pros

I like everything but the attention my company received is phenomenal!

Cons

Very easy to walk through and managed everything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Anthony A.

Partner

Consumer Services

### "Shore website app is good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2018

I really appreciate the customer service and the fast responses to our questions.

Pros

Adding customers/staff members/services is Very intuitive and ease of use.

Cons

Pictures of staff on the booking page are small

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141463/Shore-com/reviews/)

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