--- title: "Axosoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Axosoft Software - reviews, pricing plans, popular comparisons to other Scrum products and more." source_url: "https://www.capterra.com/p/141477/Axosoft/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Axosoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Axosoft ## What is Axosoft? Scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Plan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases and documentation, and create a custom portal for your customers to edit and add tickets. ## What is Axosoft used for? [Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Scrum](https://www.capterra.com/scrum-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 83% Neutral 15% Negative 3% Starting price $126 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Axosoft?[Manage this product listing](https://www.g2.com/products/axosoft/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Axosoft 4.2 (40) VS. [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $126 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (40) Ease Of Use 4.2 (14,822) Value For Money 3.9 (29) Value For Money 4.2 (10,132) Customer Service 4.3 (28) Customer Service 4.3 (9,868) ## Axosoft alternatives [4.5 (302)](https://www.capterra.com/p/169569/Zoho-Sprints/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (98)](https://www.capterra.com/p/85434/SpiraTeam/reviews/) Starting price $57.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Axosoft Overview ### Which roles and teams benefit most from Axosoft? Axosoft is most used by product managers, project leaders, and software development teams coordinating backlogs, sprints, releases, and delivery priorities. Software engineers, web developers, and QA staff track development tasks and defects, while business systems analysts and support engineers manage requirements, production issues, and cross-team visibility. Answer based on 38 reviews Overview ### What company size and specific industries is Axosoft built for? Axosoft is designed for software companies of all sizes, especially teams led by Scrum Masters, Project Managers, and Developers. It fits organizations that build and manage software projects, making it most relevant for the software development industry rather than general business sectors. Features and Usability ### What are the key features of Axosoft? Axosoft offers Agile and Scrum support, backlog management, sprint planning, and Kanban board views for project tracking. It also includes bug tracking, ticket management, workflow management, and release planning, plus reporting tools such as dashboards, progress reports, and daily reports for monitoring work and milestones. Pricing ### How much does it cost and what fees or limitations are included? Axosoft starts at $126 per month for the Hosted by us plan for 5 team members, or $1,250 per year for the Installed by you plan for 5 team members. Both include Wiki and Help desk; the installed option also renews annually at 35% of the configuration cost. A free trial is available. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Axosoft integrate with? Axosoft integrates with over 20 tools across development, communication, scheduling, and CRM. Key integrations include GitHub, GitLab, Bitbucket, Slack, Microsoft 365, Google Calendar, HubSpot CRM, Harvest, and GoTo Meeting, along with BugSnag, Keap, Microsoft Visual Studio, and TestLodge. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Axosoft offer? Axosoft provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Answer based on 2 reviews Getting Started and Support ### What customer support options does Axosoft offer? Axosoft provides email/help desk support, a knowledge base, and chat. Users describe the documentation as pretty good, and one reviewer said the tool worked well for tracking customer support tickets as the business grew. Another noted there is less user community activity than with some other solutions. Answer based on 2 reviews Features and Usability ### Is Axosoft easy to use for project management? Axosoft supports day-to-day project and Scrum work with accessible core tools, but usability depends on setup and training. Small software teams often find task tracking and agile workflows manageable, while new users can face a crowded layout, tedious configuration, and difficulty narrowing searches or working around filters. Answer based on 12 reviews Features and Usability ### How intuitive is the Axosoft user interface? Axosoft provides responsive navigation, configurable views, and at-a-glance project information, but its interface can feel crowded for new users. QA managers and small development teams value custom fields, right-click options, and workflow controls, while some users need training to locate dashboard, workspace, and filtering features efficiently. Answer based on 11 reviews ## Features AI summary Based on 695 Scrum reviews Capterra reviewers highlight these as the features buyers care about most when choosing scrum software: - **Task Management** (**56%** of reviewers rated this feature as critical) - **Task Progress Tracking** (**56%**) - **Progress Tracking** (**52%**) Axosoft supports **Task Management** and **Progress Tracking**, giving teams a clear way to organize work and monitor delivery across sprints. However, it does not include **Task Progress Tracking**. Instead, it offers other highly rated capabilities, including **Workflow Management** (**62%**), **Backlog Management** (**50%**), and **Collaboration Tools** (**47%**). These features help businesses prioritize upcoming work, coordinate team activity, and keep development moving efficiently. Task Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Collaboration Tools 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting/Project Tracking 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Client Portal 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Issue Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Milestone Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor task progress and planned accomplishments to better manage project status Axosoft 52 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - KPI Monitoring: Tracking the status of previously identified performance measurements - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Negative Feedback Management: Identify, track, and respond to negative feedback - Percent-Complete Tracking: Level of completion within a task - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (40) 4.1 Based on 40 reviews ## Pricing Value for money 3.9 (29) Free Trial [View pricing plan details](https://www.capterra.com/p/141477/Axosoft/pricing/) Hosted by us $126.00 Per User,Per Month It includes: - Bugs (Issues) - Burndown Charts - Dashboard Gadgets - Different Templates Per Project - Epics (Big Features) - Group/Filter and Summarize by Type - Hierarchical Project Tracking - Release Planner - Security Permissions by Project - Ship Date Estimator - Tasks - Track Status and Workflow Per Item - Track Unlimited Support Tickets - Track Unlimited Work Items - Unlimited Custom Field Templates - Unlimited Workflow Templates - Use Canned Responses - User Stories - Velocity Calculator - WIP Limits Installed by you $1,250 Per User,Per Year It includes: - Bugs (Issues) - Burndown Charts - Dashboard Gadgets - Different Templates Per Project - Epics (Big Features) - Group/Filter and Summarize by Type - Hierarchical Project Tracking - Release Planner - Requires MS SQL Server - Requires Windows Server - Run Your Own Servers - Security Permissions by Project - Ship Date Estimator - Tasks - Track Status and Workflow Per Item - Track Unlimited Support Tickets - Track Unlimited Work Items - Unlimited Custom Field Templates - Unlimited Workflow Templates - Use Canned Responses - User Stories - Velocity Calculator - WIP Limits Value for money 3.9 (29) 3.9 Based on 29 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Clockify](https://www.capterra.com/p/169607/Clockify/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (28) 4.3 Based on 28 reviews ## User reviews Overall rating 4.2 Based on 39 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(18) 3(6) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Quality Assurance Used the software for: 3-5 years ### "Axosoft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 22, 2018 Overall axosoft is professionally designed Pros Axosoft is self explanatory Easy to create projects back logs Cons Won't allow to perform multi level nesting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Customer Support Manager Used the software for: 3-5 years ### "Axosoft as Support Ticket Management tool? yes." 5.0 January 28, 2020 Our experience with Axosoft has been very good. Our business had the tool as a Project Management tool, and, as we grew, we were in need of a tool to track our customer support tickets. This did the trick. Pros I have found the reporting from Axosoft to be very strong. The ability to export so much data to then manipulate in Excel or similar was fantastic. Cons There are a few areas of the tool that we found to be difficult to follow due to the UI. This has not been a deal breaker, but simply required for training for new employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Software Engineering Used the software for: 3-5 years ### "Was not the best experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 20, 2021 Pros Has decent features, such as Agile board and reporting. Cons Was very hard to integrate with the other software that our organization was using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer General Manager Used the software for: 3-5 years ### "Complete Development Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2019 Axosoft has improved our bug tracking and support incident tracking by making everything easily accessible and visible. Pros Easy to configure and easy to use. Many customizations, security options. It's especially nice that you can copy a Support Incident to a Work Ticket. The right-click menu makes everything easily accessible! Cons The only thing I can think of is that I would like to see time tracking (Estimate and Work Logs) for each Work Type and then the total. We can currently only track one value, so we track our bottleneck, development. QA and Documentation have to enter work logs with 0 hours or it skews our estimate v. actual analysis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Visual Designer Used the software for: Less than 1 year ### "Could be a bit streamlined but otherwise ok" 4.0 March 18, 2018 Pros Estimates and time budgets are in easy view. I also like that it gives you options to change views between KANBAN and list view, and also how easy you can plan and organize sprints. It's also nice being able to integrate with slack to keep everything in one place and somewhat seamless. Cons The personal user interface is a bit cluttered and could be streamlined. It's not as intuitive as it could be, especially when trying to keep track of your own dashboard and workspace. The "work Items" section could also be a little cleaner and have some of the subsections consolidated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matthew W. Customer Support Session Used the software for: 1-3 years ### "Bugs, Lag and incomplete feautres" 2.0 April 30, 2019 Pros It allowed me to separate my ticket bucket how I liked. Cons It would often crash, the bugs would sometimes render it inoperable. Sometimes it gets stuck loading. Its layout is very dated and unresponsive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Quality Manza Used the software for: 1-3 years ### "Axosoft" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 12, 2020 We started with Axosoft when it was called OnTime. It worked great for us as a smaller organization for planning, tracking, and releasing software. Functionality and pricing is very competitive. The UI is intuitive and offers lots of glaceable and reportable information. Pros Great for SCRUM and defect tracking. Easy to plan iteration. Intuitive UI. Cons While documentation was pretty good, there isn't as much of a user community compared to other solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Business Systems Analysts Used the software for: Less than 1 year ### "Switched from Axosoft" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 15, 2020 Overall, I came into Axosoft as a user after it was set up. I was responsible for transitioning the backlog from Axosoft to another product that I chose. That process wasn't too cumbersome. For the price of Axosoft, I expected better features. Pros Cloud based software that provided a fairly good user interface. Our team members did not have many issues using the software. Cons Axosoft did not provide as much visibility into the projects and releases as I would have liked. Tasks/Issues seemed to get lost. Time tracking was also lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Commercial Analyst Used the software for: Less than 1 year ### "Reasonably easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 11, 2018 A method of cataloging any issues experienced using a new type of software Pros A "windows based" type software which looks reassuringly professional and is fairly straightforward to use, even for the uninitiated novice Cons It is not easy to filter the columns necessarily needed for specific business areas / business interests so that certain types of information can be located and tracked Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer IT Manager Used the software for: Less than 1 year ### "Great Ticketing System!" 4.0 April 8, 2019 Pros What I liked most about this software is the amount of features that it has. The email implementation is very easy and creating groups and users is a breeze. Cons Is a little "cluttery " from the get-go. It offers the option to simplify and customize the experience so is not a big deal. It might take a little to get use to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141477/Axosoft/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.