# Axosoft Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Axosoft Software - reviews, pricing plans, popular comparisons to other Scrum products and more. Source: https://www.capterra.com/p/141477/Axosoft/alternatives --- # Axosoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Axosoft ## What is Axosoft? Scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Plan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases and documentation, and create a custom portal for your customers to edit and add tickets. ## What is Axosoft used for? [Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Scrum](https://www.capterra.com/scrum-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 83% Neutral 15% Negative 3% Starting price $126 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Axosoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.axosoft.com&name=Axosoft) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Axosoft 4.2 (40) VS. [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $126 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (40) Ease Of Use 4.2 (2,531) Value For Money 3.9 (29) Value For Money 4.2 (1,834) Customer Service 4.3 (28) Customer Service 4.3 (1,987) ## Axosoft alternatives [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month [4.5 (293)](https://www.capterra.com/p/169569/Zoho-Sprints/reviews/) Starting price $12.00 Per User, Per Month [4.2 (98)](https://www.capterra.com/p/85434/SpiraTeam/reviews/) Starting price $57.33 Per User, Per Month Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Reporting/Project Tracking 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Task Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Client Portal 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Issue Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Milestone Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor task progress and planned accomplishments to better manage project status Axosoft 52 features An @mention is a way to tag or notify a specific person about a message/post Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Create, manage, and send invoices or bills to customers Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Configure existing workflows to meet your organization's needs Customize data fields to support various needs and use cases A document that lists daily activities or maintains a record of all events that happened in a day Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Public or private sharing of digital files such as documents, audio/video, images, and more Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Visualization tool to organize and optimize tasks and track their status at every stage of workflow Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Tracking the status of previously identified performance measurements Monitor task progress and planned accomplishments to better manage project status Identify, track, and respond to negative feedback Level of completion within a task Arrange tasks based on the level of priority or urgency Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends A timeline for taking a project live that outlines what features should be operational at the go-live date Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Evaluating and prioritizing change requests that are received while working on the project Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identifying desired outcomes and important milestones and creating a plan on how to achieve them Track the status over time for a request, process, asset, or transaction Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. Create, manage and track all task activities and progression Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (40) 4.1 Based on 40 reviews ## Pricing Value for money 3.9 (29) Free Trial [View pricing plan details](https://www.capterra.com/p/141477/Axosoft/pricing/) Hosted by us $126.00 Per User,Per Month It includes: - Bugs (Issues) - Burndown Charts - Dashboard Gadgets - Different Templates Per Project - Epics (Big Features) - Group/Filter and Summarize by Type - Hierarchical Project Tracking - Release Planner - Security Permissions by Project - Ship Date Estimator - Tasks - Track Status and Workflow Per Item - Track Unlimited Support Tickets - Track Unlimited Work Items - Unlimited Custom Field Templates - Unlimited Workflow Templates - Use Canned Responses - User Stories - Velocity Calculator - WIP Limits Installed by you $1,250 Per User,Per Year It includes: - Bugs (Issues) - Burndown Charts - Dashboard Gadgets - Different Templates Per Project - Epics (Big Features) - Group/Filter and Summarize by Type - Hierarchical Project Tracking - Release Planner - Requires MS SQL Server - Requires Windows Server - Run Your Own Servers - Security Permissions by Project - Ship Date Estimator - Tasks - Track Status and Workflow Per Item - Track Unlimited Support Tickets - Track Unlimited Work Items - Unlimited Custom Field Templates - Unlimited Workflow Templates - Use Canned Responses - User Stories - Velocity Calculator - WIP Limits Value for money 3.9 (29) 3.9 Based on 29 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Clockify](https://www.capterra.com/p/169607/Clockify/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (28) 4.3 Based on 28 reviews ## User reviews Overall rating 4.2 Based on 40 reviews Filter by rating 5(15) 4(18) 3(6) 2(1) 1(0) Mentioned topic Sorted by most recent PS Partha S. Director of Software Engineering Construction ### "Was not the best experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 17, 2021 Pros Has decent features, such as Agile board and reporting. Cons Was very hard to integrate with the other software that our organization was using. Switched from [BugSnag](https://www.capterra.com/p/265817/Bugsnag/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Steven P. Software Engineer Financial Services ### "Good but can be better " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 29, 2021 Pros Axosoft is customizable and you can use it to follow the metrics you need. The time-tracker is well developed and progress is updated in real-time . Working on mobile is also a big plus . Cons There is a learning curve and the program is hard to learn . The UI is especially is confusing and can be hard to navigate . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Adam F. Product Manager Construction ### "Great tool for multi projec tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 21, 2021 We started off years ago with the free bug tracker and then they carried us forward into the more full experience and a great price. Up time has been great and rarely is there ever a problem. Over all rock solid. Pros Ability to organize tasks by varying projects, assign releases, and customize to fit our team. Cons Just a few minor points here and there of how things work. But overall you can work around those things. Reasons for choosing Axosoft Initially Price, but the software continues to do fur us what we need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mauricio M. Software Engineer Industrial Automation ### "Easy to use tool that will support Agile develomnet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 3, 2020 We use mainly axosoft for managing our software development agile process and we have it integrated with our time tracking/billing system Pros Easy of use, tracking of time, easy for creation of tasks, bugs and features. It has an API that can be integrated with other managements systems Cons Sometimes it is difficult to find items with the search button. And newly created items can disappear easily because of filters Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Deborah G. Senior Business Systems Analysts Financial Services ### "Switched from Axosoft" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 8, 2020 Overall, I came into Axosoft as a user after it was set up. I was responsible for transitioning the backlog from Axosoft to another product that I chose. That process wasn't too cumbersome. For the price of Axosoft, I expected better features. Pros Cloud based software that provided a fairly good user interface. Our team members did not have many issues using the software. Cons Axosoft did not provide as much visibility into the projects and releases as I would have liked. Tasks/Issues seemed to get lost. Time tracking was also lacking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Quality Manza Biotechnology ### "Axosoft" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 11, 2020 We started with Axosoft when it was called OnTime. It worked great for us as a smaller organization for planning, tracking, and releasing software. Functionality and pricing is very competitive. The UI is intuitive and offers lots of glaceable and reportable information. Pros Great for SCRUM and defect tracking. Easy to plan iteration. Intuitive UI. Cons While documentation was pretty good, there isn't as much of a user community compared to other solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Customer Support Manager Computer Software ### "Axosoft as Support Ticket Management tool? yes." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 27, 2020 Our experience with Axosoft has been very good. Our business had the tool as a Project Management tool, and, as we grew, we were in need of a tool to track our customer support tickets. This did the trick. Pros I have found the reporting from Axosoft to be very strong. The ability to export so much data to then manipulate in Excel or similar was fantastic. Cons There are a few areas of the tool that we found to be difficult to follow due to the UI. This has not been a deal breaker, but simply required for training for new employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User General Manager Computer Software ### "Complete Development Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2019 Axosoft has improved our bug tracking and support incident tracking by making everything easily accessible and visible. Pros Easy to configure and easy to use. Many customizations, security options. It's especially nice that you can copy a Support Incident to a Work Ticket. The right-click menu makes everything easily accessible! Cons The only thing I can think of is that I would like to see time tracking (Estimate and Work Logs) for each Work Type and then the total. We can currently only track one value, so we track our bottleneck, development. QA and Documentation have to enter work logs with 0 hours or it skews our estimate v. actual analysis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ali H. Artist Arts and Crafts ### "MULTI-LAYERED PRODUCTS " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2019 Pros The best feature of the software is its elasticity and simplicity. This tool does an excellent job for me in collaborative work. Cons The server doesn't respond frequently and has many bug issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Matthew W. Customer Support Session Computer Software ### "Bugs, Lag and incomplete feautres" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 April 28, 2019 Pros It allowed me to separate my ticket bucket how I liked. Cons It would often crash, the bugs would sometimes render it inoperable. Sometimes it gets stuck loading. Its layout is very dated and unresponsive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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