---
title: "Bookafy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bookafy Software - reviews, pricing plans, popular comparisons to other Scheduling products and more."
source_url: "https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/"
page_type: "product"
language: "en"
---

# 

 Bookafy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bookafy

## What is Bookafy?

Three Customer Groups: Enterprise - Fully branded version of our software for large organizations, municipalities and universities. Integrator - White label scheduling integration into an existing product offering. Example: CRM adding scheduling. Implement in days, not years. Small business - Our product is robust... we have 2-way sync w/ Google, Ical, Outlook, Office 365 and Outlook Exchange, an Open API, Payments, Classes, unlimited users, unlimited appointment types, and more.

## What is Bookafy used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)

Top alternative

Featured

Overall rating

Based on 138 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

1%

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookafy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bookafy.com&name=Bookafy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookafy

4.7 (138)

VS.

[4.7 (3,645)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$9

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (130)

Ease Of Use

4.6 (4,110)

Value For Money

4.5 (42)

Value For Money

4.6 (2,768)

Customer Service

4.6 (125)

Customer Service

4.6 (2,332)

## Bookafy alternatives

[4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[4.7 (4,129)](https://www.capterra.com/p/148036/Calendly/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148036/Calendly/)

Highest Rated

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

[4.8 (4,216)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/213340/Google-Calendar/)

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)

[4.7 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253301/Doctoralia-Pro/)

[View all alternatives](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/alternatives/)

## FAQs about Bookafy

Overview

### What problems does Bookafy solve?

Bookafy solves back-and-forth scheduling, double-bookings, no-shows, and overloaded front-desk or admin workflows by letting customers self-book, syncing with calendars, sending reminders, and collecting payments online. Salons, spas, coaches, schools, libraries, field sales teams, and small service businesses benefit most from its easy setup, website embedding, and reporting.

Answer based on 109 reviews

Overview

### Which roles and teams benefit most from Bookafy?

Bookafy is most used by business owners, executives, consultants, and service-based professionals who need to automate appointment booking and reduce scheduling friction. Marketing and business development teams use it to capture leads and book meetings faster, while educators, coaches, and client-facing specialists rely on it to manage sessions, availability, and reminders.

Answer based on 46 reviews

Overview

### What company size and specific industries is Bookafy built for?

Bookafy is designed for enterprises, municipalities, and universities that need a fully branded booking solution, and it also targets SMBs, resellers, and integrators. This makes it a fit for larger organizations and service providers that need appointment scheduling software across education, public sector, and business environments.

Features and Usability

### What are the key features of Bookafy?

Bookafy includes core scheduling features like online booking, appointment scheduling, recurring appointments, and automated email and SMS reminders. Reviewers also highlight differentiators such as two-way calendar sync, team scheduling for multiple staff, customizable booking pages and appointment types, payment processing, and website integrations including Zoom and Stripe.

Answer based on 68 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Bookafy starts at $9/month for the Pro plan, with Pro+ at 13/month, plus a free version and free trial. Reviewers often call it good value and mention no setup fee, though some needed missing functions before switching, and a few reported billing mistakes or slow support on refunds.

Answer based on 16 reviews

Integrations

### Which third-party tools and platforms does Bookafy integrate with?

Bookafy integrates with over 20 third-party tools and platforms across calendar, email, payments, website, and communication workflows. Key integrations include Microsoft Outlook, Microsoft Teams, Google Calendar, Mailchimp, Constant Contact, Stripe, QuickBooks Online Advanced, and Webex Suite, plus WordPress, Wix, Squarespace, Weebly, Twilio, and Pabbly Connect.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Bookafy offer?

Bookafy provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Bookafy offer, and how do users rate the experience?

Bookafy offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Many users describe support as fast, personal, and willing to stay with issues until resolved, though some report slow replies, billing follow-up problems, and frustration when fixes or responses took longer than expected.

Answer based on 68 reviews

Features

### What features does Bookafy offer for scheduling and booking?

Bookafy covers core scheduling needs well with online booking, calendar sync, payments, confirmations, private links, and basic integrations. Many small businesses and service teams find the feature set practical and easy to use, though some users want deeper reporting, faster fixes for glitches, and fewer add-on costs.

Answer based on 23 reviews

## Features

AI summary

Based on 16,719 Scheduling reviews

Capterra data shows that buyers of scheduling software rank the following features as their top priorities:

-   **Real-time Scheduling** (**52%** of reviewers rated this feature as critical)
-   **Booking Management** (**56%**)
-   **Calendar Management** (**53%**)

Bookafy supports all three features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to reduce scheduling conflicts and manage appointments more efficiently.

Real-time Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Based on availability, instantly confirm or deny a request when a new booking is made

Booking Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Confirmations/Reminders

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Bookafy 70 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multiple Appointment Types: The ability to choose between different appointments in a selection.
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Scheduling: Track and organize online shifts
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Payment Processing: Accept, record, and reconcile financial transactions
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (39)

4.4

Based on 39 reviews

## Pricing

Value for money

4.5 (42)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/pricing/)

Free

$0.00

It includes:

-   Custom Colors and Fonts
-   Display Booking Page or Mini Website
-   Free Website and Booking App
-   Mobile Friendly
-   Set Appointment Lead Time
-   Unlimited Appointment Types

Pro

$9.00

Flat Rate,Per Month

It includes:

-   Group Events
-   Paymentsskill-Based Routing
-   SMS Text Reminders
-   Two-Way Calendar Sync

Pro+

$13.00

Flat Rate,Per Month

It includes:

-   Advanced Booking Software/CRM Integration
-   Built-in Zapier Integration
-   Custom Scheduling Software Features
-   Multiple Appointment Reminders
-   Own Appointment Review Links

Enterprise

Contact Vendor for Pricing

It includes:

-   Custom Integrations
-   Custom SLA
-   Emails From Your URL
-   Open API
-   Use Your Domain
-   Whitelabel Branding

Value for money

4.5 (42)

4.5

Based on 42 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (125)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (125)

4.6

Based on 125 reviews

## User reviews

Overall rating

4.7

Based on 138 reviews

Filter by rating

5(108)

4(21)

3(7)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Suman K.

Senior Data Specialist

Information Technology and Services

### "Easy Scheduling with Helpful Booking Insights "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 22, 2026

In conclusion Bookafy is a reliable tool to use, that helps streamline your business through better scheduling and some minimal insights into how your business could grow. While it's not an analytics powerhouse, for straightforward online scheduling it's hard to fault Bookafy.

Pros

Using Bookafy has significantly streamlined the process of scheduling appointments and minimized much of the manual effort it involved. Setting it up is uncomplicated and helps clients book times quickly without any back and forth emails. It integrates neatly with calendar tools for a unified and Conflict-Free scheduling system. The other advantage is the ability to get an insight into your booking trends, pinpoint your busiest periods, keep availability up-to-date and generally optimize your scheduling.

Cons

Reporting may not be enough for the level of detail into your operations data that you need, or for advanced data customization. UI is clean, although could look a little behind the current curve in a couple of areas. For substantial operating requirements this might be low.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Joseph N.

Information Technology Specialist

Construction

### "Streamline booking process with Bookafy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2024

Pros

I like how great it is with booking or scheduling appointments. Great with notifying meetings on time.

Cons

I am a happy user, got no dislike towards it.

Switched from

[Upvio](https://www.capterra.com/p/173160/Upvio/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Luigi D.

d

Marketing and Advertising

### "We are at the limits of fraud"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 9, 2023

Pros

Possibility of having the software in White Label

Cons

Very little assistance. Weeks and several reminders to receive answers to very banal questions. Platform problems of all kinds: Incorrect translations, Integrations with other apps that don't work well, White Label panel poorly built and not working. I paid about $600 to get the White Label version that I could resell. MY customers upon registration pay Bookafy directly and then they should have paid me the share of the active accounts... But in the first 2 months of use they were never even able to show the amounts correctly in the dashboard and I did not receive any payment. Reported the problem for weeks but no one ever responded. I asked for a full refund given the system wasn't working but, after days and days of no response, I'm starting to think I've wasted time and money. Unprepared and dishonest!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FL

Fernando L.

Technical engineer

Electrical/Electronic Manufacturing

### "Good appointment scheduling solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 10, 2023

Pros

As a frequent user, I find the interface very useful for making appointments and managing availability in a very easy way. I also like its automatic reminders and it has integrations with popular calendar apps. In my view, it is a solid choice for companies looking to improve their appointment scheduling process.

Cons

The reporting and analytics features could be more advanced.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nerea O.

Maestro

Primary/Secondary Education

### "Muy buen software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 1, 2023

Me ha sorprendido lo bien que funciona.

Pros

Tiene un diseño muy claro, muy buena organización.

Cons

No tengo ninguna reclamación hasta la fecha.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Deniz D.

Info Marketing Coach

Information Services

### "Like undiscovered treasure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2022

Pros

simplicity, user interface and price plans ofcourse.

Cons

Mobile app should be developed with much more features ı think. For example at least we should choose option of apperance our calendar with different options like weekly, mountly or daily. It is ok for desktop but there is no any option in mobile version.

Switched from

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)

simplicity, user interface and price plans ofcourse.

Reasons for choosing Bookafy

youcanbook.me, jotform, calendly etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Greg S.

President/CEO

Non-Profit Organization Management

### "Amazing and Affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2021

Upon reopening our library, we needed an appointment scheduler to manage visitors. I tried others, but Bookafy was so far above them that it wasn't even close. The free tier is a godsend for nonprofits, and the paid tiers offer affordable features for leveling up. I don't usually rave about software, but wow, Bookafy is smooth and easy.

Pros

I am so pleased with this product because it offers nonprofits like ours a way for our library patrons to schedule their own appointments without overloading our librarian with email exchanges. As many nonprofit managers know, products like this usually come with extreme limitations unless you move up to a higher tier, but this product was ready to go for us with lots of features right out of the box. I am grateful that Bookafy exists and is so affordable, not to mention it's just well done all around. I can't say enough about it.

Cons

Nothing. It all works beautifully and intuitively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

chris D.

CEO

Events Services

### "good booking system with great and personal support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 16, 2021

it's comprehensive, offers great, personal user support, and it's not expensive

Pros

it's a great and user friendly system which when we used it, lacked a few functions for us, which required us to change to another, more expensive system, but I understand that the new version of Bookafy now also offers these functions.

Cons

when we started using bookafy, we've encountered some issues, and because we couldn't wait for them to be solved, we had to change to another, more expensice solution

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 22, 2021

Hey Chris, thank you for the feedback. Yes, this was quite a while back when we were working on translations... but the issue you mentioned has definitely been resolved. Would love to have you back if you are interested!

Raymond P.

CEO / Owner

Marketing and Advertising

### "It works but lacks development & features. It's...rather basic."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

September 7, 2020

Eh. I can't really say the experience was necessarily bad, it just seemed like a lot of nickel and diming for features and the lack of progressive development alongside lack of communication, otherwise, it does what it's supposed to.

Pros

It does what it says, it's just very basic. For the time that I used it, I appreciated the simplicity of it's functions.

Cons

Lack of development & features. Support takes their time responding. The platform feels a bit, outdated compared to others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Ghislaine P.

Operations Manager

Program Development

### "Really bad customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 5, 2020

We were overcharged by mistake when we initially set up Bookafy. When I reached out to Bookafy it took 4 weeks for their first response. This was back in August 2019. I have been emailing them about 8 times, back and forth, with not being able to find the account ect. with the promise the refund would be made, but nothing came through. Then I decided to start a new claim hoping someone else would take the case and help but I NEVER got a response on that. Overall very disappointing and an overcharge of $252. Now it's May 2020 and this is my last resort to hopefully get our money back.

Pros

Easy to manage Easy integration on the website

Cons

Needed to manually block out times the customer service is really bad

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/reviews/)

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