# Bookafy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bookafy Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/141483/Bookafy-Online-Scheduling

---

# 

 Bookafy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bookafy

## What is Bookafy?

Three Customer Groups: Enterprise - Fully branded version of our software for large organizations, municipalities and universities. Integrator - White label scheduling integration into an existing product offering. Example: CRM adding scheduling. Implement in days, not years. Small business - Our product is robust... we have 2-way sync w/ Google, Ical, Outlook, Office 365 and Outlook Exchange, an Open API, Payments, Classes, unlimited users, unlimited appointment types, and more.

## What is Bookafy used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)

Top alternative

Featured

Overall rating

Based on 137 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

1%

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookafy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bookafy.com&name=Bookafy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookafy

4.7 (137)

VS.

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

$9

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (129)

Ease Of Use

4.3 (606)

Value For Money

4.6 (41)

Value For Money

4.2 (551)

Customer Service

4.6 (124)

Customer Service

4.3 (574)

## Bookafy alternatives

[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (119)](https://www.capterra.com/p/133845/BookSteam/reviews/)

Starting price

$19.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (63)](https://www.capterra.com/p/152494/Waitwhile/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Confirmations/Reminders

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Online Booking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Real-time Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Based on availability, instantly confirm or deny a request when a new booking is made

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Bookafy 70 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Supports practices with multiple healthcare professionals

The ability to choose between different appointments in a selection.

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track and organize online shifts

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Accept, record, and reconcile financial transactions

Ratings/Reviews

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.4 (38)

4.4

Based on 38 reviews

## Pricing

Value for money

4.6 (41)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/pricing/)

Free

$0.00

It includes:

-   Custom Colors and Fonts
-   Display Booking Page or Mini Website
-   Free Website and Booking App
-   Mobile Friendly
-   Set Appointment Lead Time
-   Unlimited Appointment Types

Pro

$9.00

Flat Rate,Per Month

It includes:

-   Group Events
-   Paymentsskill-Based Routing
-   SMS Text Reminders
-   Two-Way Calendar Sync

Pro+

$13.00

Flat Rate,Per Month

It includes:

-   Advanced Booking Software/CRM Integration
-   Built-in Zapier Integration
-   Custom Scheduling Software Features
-   Multiple Appointment Reminders
-   Own Appointment Review Links

Value for money

4.6 (41)

4.6

Based on 41 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (124)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (124)

4.6

Based on 124 reviews

## User reviews

Overall rating

4.7

Based on 137 reviews

Filter by rating

5(108)

4(20)

3(7)

2(1)

1(1)

Mentioned topic

Sorted by most recent

JN

Joseph N.

Information Technology Specialist

Construction

### "Streamline booking process with Bookafy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2024

Pros

I like how great it is with booking or scheduling appointments. Great with notifying meetings on time.

Cons

I am a happy user, got no dislike towards it.

Switched from

[Upvio](https://www.capterra.com/p/173160/Upvio/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Luigi D.

d

Marketing and Advertising

### "We are at the limits of fraud"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 9, 2023

Pros

Possibility of having the software in White Label

Cons

Very little assistance. Weeks and several reminders to receive answers to very banal questions. Platform problems of all kinds: Incorrect translations, Integrations with other apps that don't work well, White Label panel poorly built and not working. I paid about $600 to get the White Label version that I could resell. MY customers upon registration pay Bookafy directly and then they should have paid me the share of the active accounts... But in the first 2 months of use they were never even able to show the amounts correctly in the dashboard and I did not receive any payment. Reported the problem for weeks but no one ever responded. I asked for a full refund given the system wasn't working but, after days and days of no response, I'm starting to think I've wasted time and money. Unprepared and dishonest!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FL

Fernando L.

Technical engineer

Electrical/Electronic Manufacturing

### "Good appointment scheduling solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 10, 2023

Pros

As a frequent user, I find the interface very useful for making appointments and managing availability in a very easy way. I also like its automatic reminders and it has integrations with popular calendar apps. In my view, it is a solid choice for companies looking to improve their appointment scheduling process.

Cons

The reporting and analytics features could be more advanced.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nerea O.

Maestro

Primary/Secondary Education

### "Muy buen software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 1, 2023

Me ha sorprendido lo bien que funciona.

Pros

Tiene un diseño muy claro, muy buena organización.

Cons

No tengo ninguna reclamación hasta la fecha.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Deniz D.

Info Marketing Coach

Information Services

### "Like undiscovered treasure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2022

Pros

simplicity, user interface and price plans ofcourse.

Cons

Mobile app should be developed with much more features ı think. For example at least we should choose option of apperance our calendar with different options like weekly, mountly or daily. It is ok for desktop but there is no any option in mobile version.

Switched from

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)

simplicity, user interface and price plans ofcourse.

Reasons for choosing Bookafy

youcanbook.me, jotform, calendly etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Greg S.

President/CEO

Non-Profit Organization Management

### "Amazing and Affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2021

Upon reopening our library, we needed an appointment scheduler to manage visitors. I tried others, but Bookafy was so far above them that it wasn't even close. The free tier is a godsend for nonprofits, and the paid tiers offer affordable features for leveling up. I don't usually rave about software, but wow, Bookafy is smooth and easy.

Pros

I am so pleased with this product because it offers nonprofits like ours a way for our library patrons to schedule their own appointments without overloading our librarian with email exchanges. As many nonprofit managers know, products like this usually come with extreme limitations unless you move up to a higher tier, but this product was ready to go for us with lots of features right out of the box. I am grateful that Bookafy exists and is so affordable, not to mention it's just well done all around. I can't say enough about it.

Cons

Nothing. It all works beautifully and intuitively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

chris D.

CEO

Events Services

### "good booking system with great and personal support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 16, 2021

it's comprehensive, offers great, personal user support, and it's not expensive

Pros

it's a great and user friendly system which when we used it, lacked a few functions for us, which required us to change to another, more expensive system, but I understand that the new version of Bookafy now also offers these functions.

Cons

when we started using bookafy, we've encountered some issues, and because we couldn't wait for them to be solved, we had to change to another, more expensice solution

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 22, 2021

Hey Chris, thank you for the feedback. Yes, this was quite a while back when we were working on translations... but the issue you mentioned has definitely been resolved. Would love to have you back if you are interested!

Raymond P.

CEO / Owner

Marketing and Advertising

### "It works but lacks development & features. It's...rather basic."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

September 7, 2020

Eh. I can't really say the experience was necessarily bad, it just seemed like a lot of nickel and diming for features and the lack of progressive development alongside lack of communication, otherwise, it does what it's supposed to.

Pros

It does what it says, it's just very basic. For the time that I used it, I appreciated the simplicity of it's functions.

Cons

Lack of development & features. Support takes their time responding. The platform feels a bit, outdated compared to others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Ghislaine P.

Operations Manager

Program Development

### "Really bad customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 5, 2020

We were overcharged by mistake when we initially set up Bookafy. When I reached out to Bookafy it took 4 weeks for their first response. This was back in August 2019. I have been emailing them about 8 times, back and forth, with not being able to find the account ect. with the promise the refund would be made, but nothing came through. Then I decided to start a new claim hoping someone else would take the case and help but I NEVER got a response on that. Overall very disappointing and an overcharge of $252. Now it's May 2020 and this is my last resort to hopefully get our money back.

Pros

Easy to manage Easy integration on the website

Cons

Needed to manually block out times the customer service is really bad

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

digital designer

Design

### "didnt work on iphone"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 18, 2020

so so

Pros

it is relatively easy to install on your web and it is free

Cons

i think if you are an app you it is imperative that your app work across all across the board on the most popular devise therefore for it not to work on the iphone is quite shocking

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

acuity is sucky and there is no obvious way to prevent double booking if service is provided by the same person - this app has the opposite problem

Reasons for choosing Bookafy

no i passed on bookafy cos it didnt work on iphones

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/reviews/)

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Popular comparisons

[SimplyBook.me vs Bookafy](https://www.capterra.com/compare/140086-141483/Simplybook-me-vs-Bookafy-Online-Scheduling)

[Acuity Scheduling vs Bookafy](https://www.capterra.com/compare/141483-191978/Bookafy-Online-Scheduling-vs-Acuity-Scheduling) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)