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For over 30 years, VIP Pharmacy Systems has provided one of the fastest and user-friendly pharmacy management systems on the market. With a strong commitment to quick and personal customer care and an ever-expanding range of software options, VIP continues to be one of the most reliable sources for all inclusive pharmacy, long-term-care, and point-of-sale management software. Visit our website to find out how VIP can help you build a better pharmacy!
Provider
VIP Computer Systems
Located In
United States
Foundation
1985
Open API
Unverified
Deployment
On-Premise Windows, Cloud, SaaS, Web-Based, On-Premise Linux
Mobile Apps
iOS, Android
Training
In Person, Documentation, Live Online
Support
Phone Support, 24/7 (Live rep), Email/Help Desk, Chat
On-premise solution which assists pharmacies of all sizes with item barcode scanning, accounting, prescription delivery, inventory and order management.
Content Source: VIP Pharmacy Management System
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VIP Pharmacy Management System Reviews
Pros
This software is easy to use and navigate. When your use to big box pharmacies like myself it can be a transition, but once you learn it, it’s simple.
Great overall value for the money. Local support staff is very responsive and go out of their way to help.
I love the format and simplicity of adjudication and reversals. I also like how it integrates with the point of sale.
The good thing about VIP is it it is easy to learn. Navigating through this software and using it is made easy.
Cons
Integration with outside systems or programs can be limited. Sometimes a little more difficult to find relief pharmacists who already know the system.
The thing that I like the least is that rejects have to print, seems to waste paper. Wish rejects could pop up in screen.
I also would suggest better clarification when claims are rejected and hard passes with serious adverse reactions.
This is tough, but if I had to pick one thing, it would be to find a way to integrate the inventory between my four stores. Otherwise, they do it all.
"Very responsive support staff"
Overall: Low startup costs compared to competitors. Very lightweight program without any unnecessary bells and whistles. Can easily upgrade or expand to suit your needs.
Pros: Very easy to use. Able to customize to your exact needs and only pay for what you need. Great overall value for the money. Local support staff is very responsive and go out of their way to help.
Cons: Integration with outside systems or programs can be limited. Sometimes a little more difficult to find relief pharmacists who already know the system.
"The Proof Is In The Software"
Overall: I did not receive any benefits from VIP Computer Systems for this review.
Pros: Give me VIP Computers over any other software system on the market. Many of the other systems boast about having a great interface and the ability to integrate with any program, however I have found that reality doesn't match what they offer. I will take substance over form. VIP's genius is the simplicity of their system. You can fill prescriptions more quickly and with virtually no training, freeing up time to do what we are supposed to do; take care of patients. I have been in pharmacy for 15 years and no software provider matches what VIP does. Also, their customer service is top rate. You always can speak to a person that will take care of your issue immediately.
Cons: This is tough, but if I had to pick one thing, it would be to find a way to integrate the inventory between my four stores. Otherwise, they do it all.
"REALLLY ENJOY THE SUPPORT PEOPLE. THEY ARE VERY HELPFUL"
Overall: ABLE TO SERVE PATIENTS
Pros: REALLY SIMPLE TO LEARN. EASIEST SYSTEM I HAVE EVER USED WITH REGARDS TO SUPPORT TEAM ANSWERS IMMEDIATELY-PROPS TO REP.
Cons: NOT WINDOWS BASED. SOME SYSTEMS I HAVE USED LIKE WITH WALMART ARE EASIER TO GO BACK AND FORTH ON. ONCE I GET USED TO SYSTEM, I GOT IT. THIS ONE IS GOOD.
"User friendly and great customer support and service"
Pros: Uses stable Linux operating system. Their software is easy to tailor to your individual needs. I have had pharmacists who have worked for me and they have used other computer systems in chain stores and in other independent pharmacies and they say that VIP is the easiest to use. My pharmacist made a suggestion to VIP about a software enhancement that would help at the point of sell. The next week it was done. I had to get a new modem from my ISP and in just a few minutes VIP had me back on the internet. Great support!
"excellent service, always answers questions quickly"
Overall: It runs my business every day! I do not plan on looking for another system. Great support and easy to use.
Pros: I have been a pharmacist for almost 20 years. This is one of the easiest systems to run. For the most part a new employee can be confident with it in a matter of days.
Cons: The thing that I like the least is that rejects have to print, seems to waste paper. Wish rejects could pop up in screen.
Vendor Response
