# VIP Pharmacy Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VIP Pharmacy Management System Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more. Source: https://www.capterra.com/p/141484/VIP-Pharmacy-Management-System/reviews --- # VIP Pharmacy Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VIP Pharmacy Management System ## What is VIP Pharmacy Management System? For over 30 years, VIP Pharmacy Systems has provided one of the fastest and user-friendly pharmacy management systems on the market. With a strong commitment to quick and personal customer care and an ever-expanding range of software options, VIP continues to be one of the most reliable sources for all inclusive pharmacy, long-term-care, and point-of-sale management software. Visit our website to find out how VIP can help you build a better pharmacy! ## What is VIP Pharmacy Management System used for? [Pharmacy](https://www.capterra.com/pharmacy-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VIP Pharmacy Management System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vip-pharmacy.com&name=VIP Pharmacy Management System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VIP Pharmacy Management System 4.9 (16) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price $0.01 per user, per month Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (16) Ease Of Use 4.9 (163) Value For Money 4.8 (15) Value For Money 4.9 (77) Customer Service 5.0 (16) Customer Service 4.9 (160) ## VIP Pharmacy Management System alternatives [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.9 (83)](https://www.capterra.com/p/134060/Liberty-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcoding/RFID 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags Point of Sale (POS) 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Automatic Refills Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Barcode/Label Management Print and scan barcode or labels Claims Management Process of submitting and following up on claims with insurance companies VIP Pharmacy Management System 20 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Print and scan barcode or labels Identify and track items using barcode tags or RFID (radio-frequency identification) tags Process of submitting and following up on claims with insurance companies Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Digitally sign online documents Store, manage and track all forms in a centralized location Track and manage inventory levels to maintain proper supply Find and verify prescription medications by color, shape or imprint Access software remotely via mobile devices Access the system via a mobile application Manage multiple teams and operations from a central location Allows medical providers and/or customers to request previously filled prescriptions online Accept and process customer payments for products or services using hardware and software Enables pharmacists to process single or multiple prescriptions simultaneously Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Reports specific to sales analysis for trends and strategies Get Advice We can help you find the software with the features you need. Features 4.7 (16) 4.7 Based on 16 reviews ## Pricing Value for money 4.8 (15) Free Trial Basic $0.01 Value for money 4.8 (15) 4.8 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(15) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Zeki u. Web Designer Pharmaceuticals ### "La mejor opción" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2022 Usamos este servicio a diario y trabajar con el fue nuestra mejor decisión, hace nuestro labor mucho más llevadero y sencillo. Estamos completamente agradecidos. Pros Nuestro inventario ha pasado a estar mucho mejor administrado y nos ha permitido llevar un mejor control de nuestro sistema de farmacéuticos. Recomendamos totalmente el servicio ya que su calidad es impecable. Cons No hay nada que no nos haya gustado ya que lo usamos a diario por la calidad de su servicio. Switched from [Pharmacy108](https://www.capterra.com/p/146718/Pharmacy-Management/) Nos convenció totalmente la calidad y el precio. Alternatives considered [Datascan Pharmacy Software](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/) Reasons for choosing VIP Pharmacy Management System Calidad y precio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Amber G. CPhT Pharmaceuticals ### "VIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2018 Pros This software is easy to use and navigate. When your use to big box pharmacies like myself it can be a transition, but once you learn it, it’s simple. The customer service is great. Cons I love the system but to me it seems a little out dated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tammy H. Pharmacist/owner ### "Great system. Customer service is excellent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 7, 2018 Pros It is very user friendly. Some systems have more steps for each function. Customer service is excellent. Cons I don't have any dislikes about the system. It is the easiest system I have ever used. It is very user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tiffany B. Pharmacy Manager/Owner ### "We have had VIP for 6+ years and have been happy with their service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 1, 2018 Pros The software is easy to use and easy to train others to use. It is very fast in processing a prescription, both new and refills are quick. Also, they have great customer service. They are local and friendly. Cons Although VIP is great at processing, it is hard to document and track MTMs and CMRs in the work flow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Pam H. Pharmacist ### "EXCELLENT SOFTWARE VENDOR GREAT CUSTOMER SERVICE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2018 Pros Very user friendly- support staff is always available and always willing to fix any problem we have Cons There are no features I don't like and if there were VIP will always try to fix it to resolve the problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brock W. Owner/Pharmacy Manager ### "Very responsive support staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2018 Low startup costs compared to competitors. Very lightweight program without any unnecessary bells and whistles. Can easily upgrade or expand to suit your needs. Pros Very easy to use. Able to customize to your exact needs and only pay for what you need. Great overall value for the money. Local support staff is very responsive and go out of their way to help. Cons Integration with outside systems or programs can be limited. Sometimes a little more difficult to find relief pharmacists who already know the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RZ Ron Z. pharmacy owner Pharmaceuticals ### "excellent service, always answers questions quickly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2018 It runs my business every day! I do not plan on looking for another system. Great support and easy to use. Pros I have been a pharmacist for almost 20 years. This is one of the easiest systems to run. For the most part a new employee can be confident with it in a matter of days. Cons The thing that I like the least is that rejects have to print, seems to waste paper. Wish rejects could pop up in screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2019 Thanks for your great feedback, Ron! I'm glad we were able to show you the feature in VIP that allows you to see your rejects in real time! I hope it's been helpful! GG GREG G. Pharmacy mgr Pharmaceuticals ### "REALLLY ENJOY THE SUPPORT PEOPLE. THEY ARE VERY HELPFUL" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 9, 2018 ABLE TO SERVE PATIENTS Pros REALLY SIMPLE TO LEARN. EASIEST SYSTEM I HAVE EVER USED WITH REGARDS TO SUPPORT TEAM ANSWERS IMMEDIATELY-PROPS TO REP. Cons NOT WINDOWS BASED. SOME SYSTEMS I HAVE USED LIKE WITH WALMART ARE EASIER TO GO BACK AND FORTH ON. ONCE I GET USED TO SYSTEM, I GOT IT. THIS ONE IS GOOD. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kayren B. Pres. ### " In 30 years, I've only experienced a total of 12 hours downtime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 9, 2018 Pros Easy to use. Software engineers keep abreast of any changes in Medicare, Medicaid, and pharmacy law. Someone is on call all of the time. Almost no downtime and never due to a software problem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO richard o. owner ### "The support staff is top notch. They normally take care of a problem while we are on the phone with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 6, 2018 Pros It is easy to learn and use. The support staff is great and they always answer the phone rather than having to leave a message Cons sometimes takes a while to get interfaces written to use outside hardware. This is understandable due to the size of their staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Matthew W. Pharmacist/Pharmacist Manager ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 6, 2018 Pros The ease of use. I love the format and simplicity of adjudication and reversals. I also like how it integrates with the point of sale. Cons I do not have many gripes about this system. I would like to see some upgrades that would allow scanning of insurance cards when adding new customer into system. I also would suggest better clarification when claims are rejected and hard passes with serious adverse reactions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Steve D. CoOwner Health, Wellness and Fitness ### "used them in my first pharmacy in the 90's , have used them in my new pharmacy since we opened 2013" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2017 speed and ease of use Pros easy to get to talk to someone, reacts to change rapidly. The owner is a pharmacist who understands the importance of keeping up with the industry Cons can do alot, sometimes can not remember where to go. But a call fixes that. The owner is a pharmacist who understands the importance of keeping up with the industry changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD David D. Vice President ### "User friendly and great customer support and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 2, 2017 Pros Uses stable Linux operating system. Their software is easy to tailor to your individual needs. I have had pharmacists who have worked for me and they have used other computer systems in chain stores and in other independent pharmacies and they say that VIP is the easiest to use. My pharmacist made a suggestion to VIP about a software enhancement that would help at the point of sell. The next week it was done. I had to get a new modem from my ISP and in just a few minutes VIP had me back on the internet. Great support! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rob C. Owner Retail ### "The Proof Is In The Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2017 I did not receive any benefits from VIP Computer Systems for this review. Pros Give me VIP Computers over any other software system on the market. Many of the other systems boast about having a great interface and the ability to integrate with any program, however I have found that reality doesn't match what they offer. I will take substance over form. VIP's genius is the simplicity of their system. You can fill prescriptions more quickly and with virtually no training, freeing up time to do what we are supposed to do; take care of patients. I have been in pharmacy for 15 years and no software provider matches what VIP does. Also, their customer service is top rate. You always can speak to a person that will take care of your issue immediately. Cons This is tough, but if I had to pick one thing, it would be to find a way to integrate the inventory between my four stores. Otherwise, they do it all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hannah S. Pharmacist ### "VIP software is easy to use, and the customer service is excellent." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2017 Pros Ease of use, straightforward design, and always able to talk to a person if I need to call and ask questions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kelly S. Pharmacy technician Pharmaceuticals ### "Great system for small independent pharmacy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2016 I worked with other software for 3 years and I was absolutely spoiled with it. I thought it was awesome until I figured out VIP. VIP is super confusing at first since you don't use the mouse but once you get the hang of it, you can fill a prescription blindfolded. It's awesome. Very fast, reliable, and simple. It's insanely easy to get ahold of customer service, and it's always the representative who picks up the phone to direct your call. If we ever have a problem, customer service agent can and will fix it. Pros Very fast and easy to use Cons There are so many options you can get kinda lost but if you just call customer service they will help you find what you need so it's not really that big of a deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)