--- title: "FogBugz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FogBugz Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/220592/FogBugz/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # FogBugz Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FogBugz ## What is FogBugz? FogBugz provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. FogBugz shows you the issue and project info you need, alongside updates from your integrated tools. As well as providing expert advice and insights from two decades of studying how great software really gets built. ## What is FogBugz used for? [Project Management](https://www.capterra.com/project-management-software/)[Source Code Management](https://www.capterra.com/source-code-management-software/)[Task Management](https://www.capterra.com/task-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 84% Neutral 8% Negative 8% Starting price $18 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FogBugz?[Manage this product listing](https://www.g2.com/products/devfactory-fz-fogbugz/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FogBugz 4.2 (25) VS. [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $18 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (25) Ease Of Use 4.5 (6,081) Value For Money 4.1 (16) Value For Money 4.3 (4,698) Customer Service 4.1 (15) Customer Service 4.4 (4,490) ## FogBugz alternatives [4.2 (98)](https://www.capterra.com/p/85434/SpiraTeam/reviews/) Starting price $57.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.1 (29)](https://www.capterra.com/p/85433/SpiraPlan/reviews/) Starting price $218.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about FogBugz Overview ### Which roles and teams benefit most from FogBugz? FogBugz is most used by software developers, engineers, QA managers, and technical support teams for tracking bugs, assigning fixes, and managing release work. Project managers and operations leaders use it to prioritize tasks and monitor delivery, while customer success, UX, and marketing teams document customer issues and coordinate follow-up. Answer based on 24 reviews Overview ### What company size and specific industries is FogBugz built for? FogBugz is designed for software development teams of all sizes, especially small businesses, mid-market companies, and larger enterprises that build software. It is aimed at developers and technical teams in the software industry who need to track issues, plan projects, and manage development work. Features and Usability ### What are the key features of FogBugz? FogBugz offers issue tracking, issue management, and task management for organizing work, plus project management, project planning/scheduling, and project tracking across multiple projects. It also includes time tracking, Kanban board support, workflow management, reporting/project tracking, collaboration tools, and document management. Getting Started and Support ### What training and onboarding options does FogBugz offer? FogBugz provides webinars and documentation to help teams get started. Webinars offer live or scheduled guidance on product features and setup, while documentation gives written reference material for self-paced review and ongoing support. Answer based on 1 reviews Getting Started and Support ### What customer support options does FogBugz offer? FogBugz provides chat support. Users who needed help described support as responsive and available when technical issues came up, with quick assistance from FogCreek. Some also noted that case handling and notes worked well alongside support, which helped keep project communication organized. Answer based on 2 reviews Features and Usability ### Is FogBugz easy to use for bug tracking teams? FogBugz makes routine case entry, organization, and basic searching approachable for many software teams after initial orientation. Its interface and filter design can feel dated or cumbersome, particularly for new users and managers training larger teams. Advanced searches and large ticket collections may require more technical comfort. Answer based on 11 reviews Features and Usability ### What is the FogBugz user interface like? FogBugz provides a practical interface for managing and tracking projects without unnecessary complexity, which suits small and midsize software teams. Its layout can feel old-fashioned, less polished, or cluttered after updates, and navigation may take time to learn. Teams needing extensive interface customization may find limits. Answer based on 10 reviews ## Features AI summary Based on 29,194 Project Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating project management software: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) FogBugz includes other capabilities that Capterra reviewers also consider important, such as **Time Tracking** (**57%**) and **Time Tracking** (**57%**). These features help businesses monitor how time is spent across tasks and projects, giving teams better visibility into workloads, more accurate effort reporting, and clearer insight for planning future work. Task Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Multiple Projects 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Project Planning/Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Reporting/Project Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Status Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Task Progress Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the status and progress of tasks FogBugz 22 features Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Provides a channel for team members to share AI models, media files, communicate, and work together Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Visualization tool to organize and optimize tasks and track their status at every stage of workflow Ability to handle several projects simultaneously Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Monitor the progress of projects from start to finish Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Process of planning, scheduling and executing the optimal and effective use of human capital across projects Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Measure and track time including hours worked and paid time off (PTO) Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (23) 4.1 Based on 23 reviews ## Pricing Value for money 4.1 (16) Free Trial Basic $18.00 Per User,Per Month Value for money 4.1 (16) 4.1 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (15) 4.1 Based on 15 reviews ## User reviews Overall rating 4.2 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(13) 4(8) 3(2) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Becky L. Director of Customer Success Used the software for: 3-5 years ### "Excellent for tracking projects and bugs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2018 Saves time and is simple - great web based bug/project tracking software for a midsized team. I don't have to worry about Fogbugz moving features around. Customer support is good. Pros I like the case, task, and subtasking abilities and how Fogbugz displays these in list form. Fogbugz has always been more list-based than panel-based(like Jira) which I think works when you have a huge amount of tasks or a very large team. When running a team of about 5 people I can see each person's name and a list of which tasks/bugs each person is working on. It's also easy to add custom fields and set up workflows with the custom fields. Cons Fogbugz has looked the same for years, which is good for people who have used it for a long time, but it is hard to get new users/employees excited about using Fogbugz or to really believe in its modern capabilities. It's simple though Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Technical Consultant Used the software for: 3-5 years ### "Tracking, logging and updating development issues with ease" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 22, 2017 Pros Customisable so you can add you own fields and track in a way suited to your processes. Searching is very flexible, each field can be searched against. Fix dates and versions allow you see easily when an issue was resolved. (assuming the Devs correctly filled it in). You can link cases together so if there is connection you can see the related cases in a panel at the side. You can make parent and child cases so if you can feature that can be broken into lots of sub tasks or features this is then easy to see. You can set yourself to be email updated on case changes and updates. Hosted service , so no updates to apply, servers to upgrade and maintain. Cons Searches can be save but your 'default' preference cannot be. e..g if you usually only want to find bugs not search through features this has to be selected everytime. Recent updates have made the screen a bit cluttered compared to the previews views, although this could be due to not being used to the layout compared to previous versions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Digital Marketing Manager Used the software for: 3-5 years ### "Unorthodox Use Proved to be a Challenge" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 22, 2018 Pros As a previous company we used this software as a suto-CRM type of system for project management / customer service. We would create unique support email addresses for each of our clients and they would email that address to create new cases within their own project. It was handy that things were able to consolidated to each project. It was nice to be able to make notes and send emails directly from cases. Cons This was not the easiest software to use and navigate. I was a fair tech savvy person and it took me some time to get use to it. As a manager it was a challenge to teach my team how to use the system. Granted we used it in a method not what it is designed for, but it still had a cumbersome navigation system. Unless you are comfortable working and designing filters you will have a learning curve regardless of how savvy you are. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Phil S. VP Used the software for: 3-5 years ### "Software Issue Tracking Developed by Software Guys" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 17, 2022 We self-hosted Fogbugz on our server. It was easy to install and maintain. Pros It was intuitive and easy to use. Since it was developed for software teams by a software team everything just makes sense. Cons The only thing we didn't like is that it wasn't integrated with our CRM. We like having an all in one solution to track customers throughout their lifecycle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Business Development Manager Used the software for: 3-5 years ### "Tracking bugs made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 7, 2017 For relatively small teams it is easy to track bugs, it's much more effective than email. Pros Logging bugs and feature requests is pretty easy with Fogbugz. It's then easy to track and search for existing cases. Assigning bugs to staff is easy and helps keep track of progress. Cons If people do not log bugs correctly there can be various duplicates. This may be user error but it could be improved when logging a case to show potential duplicates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David C. QA Manager Used the software for: 3-5 years ### "Easy to use bug tracking system that allows users to log bugs and features with priority levels" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 29, 2017 Main benefits were the ability to log and track bugs through a development cycle. We also used it for features. The ability to add sub cases to each issue was useful Pros Ease of use, no real training required Allows you to add your own custom fields Easily tag bugs that will be fixed for a certain version set suitable priority levels for each bug Can filter using any field Can log features, bugs and tasks Cons The search is difficult to use once you have large amounts of data, especially if bugs dont have suitable titles No real project management options Not suitable for estimating/planning of bug fixing in agile cant write as complicated queries as you can in other software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Developer Used the software for: 3-5 years ### "Good, but not great" 2.0 February 25, 2019 Pros Fogbugz is easy to setup with an inbound emailer to create tickets for software related issues and track them. It has their own version of SQL queries for fetching specific tickets , which is handy once you figure out how it works. For small teams this can be great software. Cons The SQL query system is useful, but also rather confusing. It can be time consuming to get what you want out of it. The overall experience is lack luster. It can be difficult to sort through large volumes of tickets. While it may be good for very small teams, in bigger teams the software feels inadequate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Software Developer Used the software for: I used a free trial ### "Tried to Scam Me" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 22, 2022 Pros Was good 10 years ago when I used it. Nothing to complain about then. Cons They tried to invoice me for a free account I haven't used in 10 years and didn't even remember existed. When I tried to log into my account to cancel it, it wouldn't even load. When I tried to file a support ticket it took a long time to even figure out how. I would never ever do business with these people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Web Services Manager Used the software for: 3-5 years ### "Fogbugz is a strong bug tracking tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 11, 2018 Fogbugz helped us organize a strong web development process. I used the application to communicate feature changes and bugs to the developers. Pros I found Fogbugz to be very flexible and easy to use once I was able to understand its interface. It offers a lot of customization and additional features such as a wiki and user forums. Cons There was a high learning curve learning Fogbugz. Its interface is not as well polished as many other bug tracking or project managing applications. However, it offered more than enough power to make up for this short coming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Developer Used the software for: 3-5 years ### "FogBugz is great tracking software" 5.0 January 10, 2018 Really great issue tracking software Pros Simple to use and great for tracking bugs and issues. Most systems seem to be over complicated and do way to much. This focuses on the core of what is needed and doesn't get in the way. Cons Really not much of a con but it does have some features that are nice for larger teams but not needed for smaller. Not really a problem though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/220592/FogBugz/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.