# FogBugz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FogBugz Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/141516/FogBugz

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# 

 FogBugz Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FogBugz

## What is FogBugz?

FogBugz provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. FogBugz shows you the issue and project info you need, alongside updates from your integrated tools. As well as providing expert advice and insights from two decades of studying how great software really gets built.

## What is FogBugz used for?

[Project Management](https://www.capterra.com/project-management-software/)[Source Code Management](https://www.capterra.com/source-code-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

84%

Neutral

8%

Negative

8%

Starting price

$18

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FogBugz

4.2 (25)

VS.

[4.6 (5,732)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$18

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (25)

Ease Of Use

4.5 (5,683)

Value For Money

4.1 (16)

Value For Money

4.3 (4,322)

Customer Service

4.1 (15)

Customer Service

4.4 (4,125)

## FogBugz alternatives

[4.5 (13,549)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.4 (2,889)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[4.2 (98)](https://www.capterra.com/p/85434/SpiraTeam/reviews/)

Starting price

$57.33

Per User, Per Month

[4.1 (29)](https://www.capterra.com/p/85433/SpiraPlan/reviews/)

Starting price

$218.99

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Multiple Projects

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

Project Planning/Scheduling

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Reporting/Project Tracking

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Status Tracking

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Task Progress Tracking

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

FogBugz 22 features

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Provides a channel for team members to share media files, communicate, and work together

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Ability to handle several projects simultaneously

Arrange tasks based on the level of priority or urgency

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Monitor the progress of projects from start to finish

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Measure and track time including hours worked and paid time off (PTO)

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.1 (23)

4.1

Based on 23 reviews

## Pricing

Value for money

4.1 (16)

Free Trial

Basic

$18.00

Per User,Per Month

Value for money

4.1 (16)

4.1

Based on 16 reviews

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## Support, customer service and training options

Customer Service

4.1 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (15)

4.1

Based on 15 reviews

## User reviews

Overall rating

4.2

Based on 25 reviews

Filter by rating

5(13)

4(8)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Phil S.

VP

Computer Software

### "Software Issue Tracking Developed by Software Guys"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 15, 2022

We self-hosted Fogbugz on our server. It was easy to install and maintain.

Pros

It was intuitive and easy to use. Since it was developed for software teams by a software team everything just makes sense.

Cons

The only thing we didn't like is that it wasn't integrated with our CRM. We like having an all in one solution to track customers throughout their lifecycle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Developer

Media Production

### "Tried to Scam Me"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 17, 2022

Pros

Was good 10 years ago when I used it. Nothing to complain about then.

Cons

They tried to invoice me for a free account I haven't used in 10 years and didn't even remember existed. When I tried to log into my account to cancel it, it wouldn't even load. When I tried to file a support ticket it took a long time to even figure out how. I would never ever do business with these people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Amy R.

CSM

Internet

### "Fogbugz - a helpful bug management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 19, 2021

My overall experience was very positive.

Pros

The software made requesting help throughout the organization's departments organized and seamless.

Cons

The software wasn't as intuitive as some others for a new user, but with a little instruction, it was easy to grasp.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Alec T.

Data Analyst

Human Resources

### "Simple and Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 15, 2021

While I did not get to use FogBugz for a long time, I did enjoy how simple it was when I did use it.

Pros

The user interface is simple and therefore easy to use. Anyone can learn to use FogBugz quickly. I would prefer FogBugz over its competitors if I was running a small business with minimal functions.

Cons

The user interface looks a bit old and rudimentary. FogBugz has fewer features than its competitors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

UX Designer

Design

### "A Good Tool That Works for Almost All Scenarios"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 8, 2021

Fogbugz allows us to easily track, manage, and organize our work as a team.

Pros

With FogBugz, managing and tracking projects is fast and simple. Its features provide everything you need, and nothing you don't need. While other similar products contain complicated features that you're unlikely to need at a small to mid-sized company, FogBugz strikes a great balance between flexibility and usability.

Cons

If you require increased customization and your organization can designate administrators to work on that, FogBugz may not offer the flexibility that you're looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Esteban M.

Developer Team Lead

Computer Software

### "Nice tool to manage projects"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 11, 2019

Pros

It has all the functionalities needed for a project management platform. Overall it is really easy to use.

Cons

User interface must be improve a lot because is not attractive for the user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Phillip S.

Tech support

Information Technology and Services

### "Easy software to track issues with hardware and software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 14, 2019

Easy to lookup old issues and see how they were solved for reference.

Pros

Can make cases parent or child that will automatically link together. Emails when case is updated also can see cases that you are watching once logged in.

Cons

Some delay when email is sent. Sometimes cases that are supposed to send notifications do not appear.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

Jordan V.

Developer

Computer Software

### "Good, but not great"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 23, 2019

Pros

Fogbugz is easy to setup with an inbound emailer to create tickets for software related issues and track them. It has their own version of SQL queries for fetching specific tickets , which is handy once you figure out how it works. For small teams this can be great software.

Cons

The SQL query system is useful, but also rather confusing. It can be time consuming to get what you want out of it. The overall experience is lack luster. It can be difficult to sort through large volumes of tickets. While it may be good for very small teams, in bigger teams the software feels inadequate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Marketing Manager

Consumer Electronics

### "Unorthodox Use Proved to be a Challenge"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 20, 2018

Pros

As a previous company we used this software as a suto-CRM type of system for project management / customer service. We would create unique support email addresses for each of our clients and they would email that address to create new cases within their own project. It was handy that things were able to consolidated to each project. It was nice to be able to make notes and send emails directly from cases.

Cons

This was not the easiest software to use and navigate. I was a fair tech savvy person and it took me some time to get use to it. As a manager it was a challenge to teach my team how to use the system. Granted we used it in a method not what it is designed for, but it still had a cumbersome navigation system. Unless you are comfortable working and designing filters you will have a learning curve regardless of how savvy you are.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PV

Paul v.

CEO

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

June 18, 2018

Pros

The process of managing bugs as a team is very well thought out and streamlined. We never had any trouble with it.

Cons

Although I never felt that it was getting in my way, the user interface lacks the polish that I see in other software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/220592/FogBugz/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)