Who Uses This Software?

We serve companies of all sizes from sole trader to enterprise. Looking to move from paper, spreadsheets or clunky and disconnected tech solutions.


Average Ratings

27 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
    See pricing details
  • Pricing Details
    https://donesafe.com/pricing/
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Donesafe
  • www.donesafe.com
  • Founded 2014
  • Australia

About Donesafe

Donesafe is the all-in-one Health, Safety and Environment software that connects your management system from workers in the field to the management team in the boardroom. Donesafe makes it fast and easy to access, enter and report EHS data in real time. Donesafe is a modern & fresh platform with end to end functionality. It works online with any device, including offline with native iOS and Android apps. Use our out-of-the-box templates or configure to align with your specific requirements.


Donesafe Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Contractor Database
  • Insurance Tracking
  • License Tracking
  • Permit Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking
  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • Occupational Health Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Waste Management
  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management
  • Audit Management
  • Corrective / Preventive Actions
  • Incident Management
  • Injury Reporting
  • Inspection Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Audit Management
  • Contact Management
  • Customer Database
  • Self Service Portal
  • Supplier Master Data
  • Transaction History
  • Vendor Maintained Profiles
  • Vendor Managed Inventory
  • Vendor Performance Rating
  • Vendor Qualification Tracking
  • Alerts/Notifications
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watch List

Donesafe Reviews Recently Reviewed!


Good system compared to what is available but room for improvement

Mar 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease of setup and use

Minimal training required for our users

Good for basic incident reporting and assessments/audits

Easily configurable to capture

Cons: Reporting -

- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business

- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.

- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module

Integration

- apart from manual csv downloads across individual modules, no other form of integration available

- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually

User Support

- Response is fast, but their first level support don't know much about the product

- Getting resolution can take time; I have had to follow-up constantly

Mobile App

- Certain types of questions do not work on the mobile app; we were told of this upfront

Risk module

- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)

System updates

- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)

Printing cannot be formatted, must use the standard formats

Overall: Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management

Donesafe what a winner! makes our business look so professional

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.

Cons: Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.

Overall: We engaged Donesafe to provide a safety/audit/HR incident platform in the cloud for our many remote sites. it worked so well we then added on detailed workflows for contractor management. Many of our clients are international firms with their own stringent audit requirements. Our custom dashboards and reporting tools make our local teams look extremely professional. Our monthly/quarterly client audit meetings are a breeze and has helped us grow heaps of new business.

The product has allowed our business to successfully compete for Government and private contracts.

Jun 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount.

Cons: The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo.

Easy to Use and intuitive Safety Software

Jun 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.

Cons: Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.

Overall: We manage more than 50 businesses Safety needs using this system and it certainly makes it easy for us to keep an eye on our customers and react to their needs.

Capterra loader

Easiest H&S Program I used

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used.

Cons: We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up!

Overall: Donesafe can do anything really, our business will use it for many many things, reporting incidents / hazards and doing the injury management is just the start. We will have (Contractor) inductions, permits, SOPs, training documentation, possibilities are pretty much endless.

A fantastic solution regardless of the size of your business! I recommend Donesafe to all of my clie

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Cons: Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.

Donesafe

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and effective

Accessible and able to follow directions thoroughly

Cons: No comment, have found the software easy and user friendly

Overall: It makes it easy to assist and access the report you need and to ensure all compliance's are met

EASY to configure and use

Feb 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - User experience

- Flexibility to configure the system to meet our business requirements

- Ability to create custom dashboards with the click of a button

Cons: We have not had any negative experiences since implementation

Overall: We have recently commenced working with DONESAFE to design, configure and deploy an Incident / Injury Management System. This has allowed us to consolidate our processes into one easy to use system designed with our business users in mind. The system allows us to manage incidents and injuries across multiple jurisdictions where there are different regulatory requirements.

The DONESAFE team have been responsive to our needs and provided great service. The software has provided a higher level of visibility and efficiency in managing incidents and injuries

Piece. Of. Pie :)

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant.

And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!!

Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!

Cons: I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol

Overall: A joy. A breeze. A task no one wants to do, made a little easier.

Capterra loader

Highly recommend Donesafe!

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution.

Cons: Nothing - it is the best software that I have come across on the market

Overall: A team of innovators that listen and spend the time to understand needs, a great and ever evolving product, the ability to customise the platform to make implementation seamless and incredibly intuitive.

Really Easy WHS System for our Fast Growing Business

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Comprehensive and very intuitive software that has delivered on all the promises made during the sale process. Donesafe's platform is incredible in its flexibility - many different apps available make it likely there is something that will fit your needs - even those needs you come across once it is implemented.

Cons: Constantly looking for one, but surprised to say I haven't come across one yet...

Overall: Solid overall. A comprehensive tool that enables our safety leader to be more informed, more productive, and make better decisions. Great work from an Aussie team!!

Donesafe

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology.

Cons: *thinking very hard* -

Nothing at the moment

Overall: Replacing old outdated systems and streamlining processes.

Great vendor to partner with - simple, intuitive, end-user focussed software

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is simple and intuitive to use and end-user focused.

Cons: The reporting/dashboarding/analytics has room for improvement - however Donesafe are licensing business intelligence software as part of the product offering so this will fill this functionality gap.

Overall: A great vendor to deal with - they really partner with their clients to get the best outcomes. We have been able to get the system up and running in a short period of time and are getting great results and feedback from stakeholders. Thanks Donesafe

Awesome

Jul 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, easy to adapt. Fast, friendly assistance.

Cons: That I have to download attachments to view them, not just be able to view them through the site.

That there aren't preloaded forms (like the plant equipment one) for other sections, so we have to create our own and then just load them as a side attachment.

Overall: An OSH system that is cloud based, incase anything happens to our hard copy version. Lots of fast, friendly assistance (and news + updates) Great service, great product, great people.

A Progressive Solution, not just a system

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The DoneSafe platform is the most progress and dynamic and responsive platform in the market. Its simplicity and responsiveness allows organisations to manage its holistic risks in real time.

Cons: Nothing. There is nothing to not like about DoneSafe!

Capterra loader

Compliance software we like to use. There is big difference between like and need to use.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - No need to monitor things as they come at the time I need to action.

- Prebuilt workflows

- SSO integration to our infrastructure

Cons: Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good.

Complete tasks with ease, easy sign on and report functionality. Coalition of reports great

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off.

Cons: Have not come across any issues so far which is pleasing. The software can be used on any device and desktop.

Concise, Simple, Efficient, Perfect.

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What impresses me most about this software is the simplicity and accessibility of all aspects associated with this software. Anything that I need to access on this software is always easy to find, on the rare occasion, this software makes it easy to search and locate whatever is needed.

Thank you.

Cons: There is nothing that I really dislike about this software. This is a rarity for me not to find a negative, but on this occasion, I cannot say anything bad about this software.

Easy to use and sign off

Jun 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and sign off, clear steps when submitting events, actions are easy to sign off and easy to enter feedback

Cons: sometimes hard to finalise instances, sometimes requires footage upload which is unrealistic with current available internet connections and the fact that CCTV records large file sizes in HD.

Overall: Easy to collate and enter critical information

Very easy site to log Hazards and incidents when they arise. Very easy to complete checks.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, the site is user friendly and also has a training section to practice logging hazards etc.

Cons: Actioning incidents and logs has too many steps when doing multiple as I have to bring up the list again and this had a few extra steps that should be reduced

Overall: A safer workplace with multiple staff ensuring the checks are completed.

Fantastic

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: All my safety documents in one and can use it in a digital form so no need for paper anymore which is great

Cons: Like to see more and more added to it over time to completely get rid of paper based checklists in the store

Just very user friendly and easy

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy and visually well structured. I found exactly what I was looking for quite quickly and completed

Cons: I don't have any cons to advise of as I found the software very easy to use and user friendly to complete

Fantastic

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really fast and really easy to use. Have been using the tool for a risk audit completed last week. Very easy to upload, comment and get approval. Great tool

Cons: None that I can think of at this time.

Easy to use

Dec 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The software is easy to use once you get use to it and has helpful videos

Cons: In the beginning it was very tricky to navigate

I was requested to use the checklist & upload documents by my work as I work from - very easy to use

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The pages where nice and clear, no typical glitches as with other similar programs it was quick, colourful and easy to use.

Cons: Perhaps the program may require small help ideas when you hover over the different areas to assist those who are unsure.

Overall: It was easy to communicate with my workplace and the information I received as well a them is clear and consistent, I had no usual glitches associated with the program and my team leader received the information in a very timely manner.

Donesafe is efficient, user friendly and easy to use compliance software

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is really to navigate through and can be customised easily according to organisation's preferences /business processes. The flexibility that software provides makes the whole experience user friendly and helps in maintaining WHS records efficiently.

Cons: I can not think of anything which is not useful, Donesafe is perfect! Team provides ongoing support if anything is needed and software in itself works efficiently.

Feedback

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy and Self explanatory. Very easy for our Call Centre Staff to understand and to fill out the incident report if they need to.

Cons: nothing at this stage. But if I can find something I will sure let you know.

Overall: I have submitted one incident couple of weeks ago and has found very useful tool.