# HSI Donesafe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HSI Donesafe Software - reviews, pricing plans, popular comparisons to other Safety Management products and more.

Source: https://www.capterra.com/p/141558/DoneSafe

---

# 

 HSI Donesafe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HSI Donesafe

## What is HSI Donesafe?

The HSI Platform is one of the top EHS System Management software your organization has been waiting for. It’s simple, intuitive, and designed to bring safety, compliance, training, and risk management together in one platform. Trusted by companies around the world, HSI empowers your team to take control of safety—whether it’s tracking incidents, managing audits, ensuring compliance, or handling chemical safety. The system is fully customizable to fit your unique needs, making it easier than ever to stay on top of safety while driving positive change throughout your organization. Discover true configurability with our no-code platform. Simply change what you need with our easy-to-use drag-and-drop function. Plus, with real-time insights, automated workflows, and a user-friendly interface, HSI helps you put safety first without the complexity. Protect your people, streamline your processes, and stay ahead of the curve with the only safety management solution you'll ever need.

## What is HSI Donesafe used for?

[Incident Management](https://www.capterra.com/incident-management-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)

Overall rating

Based on 96 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Audit / 2025
-   EHS Management / 2025
-   Learning Management System / 2025
-   Quality Management / 2025
-   Safety Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

## HSI Donesafe alternatives

[4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/)

Starting price

$4800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141558/DoneSafe/alternatives/)

## FAQs about HSI Donesafe

Overview

### What problems does HSI Donesafe solve?

HSI Donesafe solves fragmented safety and compliance workflows by centralizing incident reporting, hazard logs, inspections, contractor records, training, and corrective actions in one system. It reduces paper forms, double handling, missed follow-ups, and poor visibility across sites. Safety leaders, operations managers, field teams, HR, and compliance teams benefit most.

Answer based on 82 reviews

Overview

### Which roles and teams benefit most from HSI Donesafe?

HSI Donesafe is most used by health, safety, and injury management teams, along with operations managers, branch leaders, and directors. These roles rely on it to report incidents, manage claims and return-to-work workflows, track compliance actions, standardize safety processes across sites, and give leadership clearer visibility into operational risk.

Answer based on 96 reviews

Overview

### What company size and industries is HSI Donesafe built for?

HSI Donesafe is built for mid-market and enterprise EHS teams, with reviewers split across small businesses at 36%, midsize companies at 33%, and enterprises at 31%. It serves diverse operations, with the strongest reviewer presence in Retail at 9%, Food & Beverages at 8%, and Hospitality at 6%.

Answer based on 96 reviews

Features and Usability

### What are the key features of HSI Donesafe?

HSI Donesafe includes core EHS features such as compliance management, safety management, incident reporting, injury management, and risk assessments. Differentiating capabilities include configurable workflows, customizable forms, role-based permissions, real-time notifications, dashboards, and centralized data capture for audits, inspections, contractor management, training records, and corrective actions.

Answer based on 57 reviews

Integrations

### Which third-party tools and platforms does HSI Donesafe integrate with?

HSI Donesafe integrates with over 20 third-party tools, including Microsoft 365, Microsoft Outlook, Google Workspace, Google Drive, Gmail, Jira, Asana, and Dropbox Business. Its catalog also covers analytics, customer communication, and business apps such as Google Analytics 360, Intercom, Mailchimp, and Chargebee.

Answer based on 18 reviews

Getting Started and Support

### How easy is it to onboard and train a team on HSI Donesafe?

HSI Donesafe is generally quick for staff to learn, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical team members often start using it with minimal training, while admins and teams building complex modules or advanced reporting typically need more time, follow-up sessions, and dedicated support.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does HSI Donesafe offer, and how do users rate the experience?

HSI Donesafe offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, patient, and helpful during implementation and ongoing use, with strong guidance from consultants. Some reviewers report slower resolutions for complex issues, inconsistent first-level expertise, limited training, and frustration with support costs.

Answer based on 57 reviews

Security

### How does HSI Donesafe handle data security and access control?

HSI Donesafe uses role-based access, area lock-downs for added security and confidentiality, and tamper-resistant completed checklists with authentic completion dates. Reviewers also highlight comprehensive logging, centralized secure document storage, and cloud-based access across sites. Some note usability, performance, and reporting flexibility still have room for improvement.

Answer based on 22 reviews

Compliance management

### How well does HSI Donesafe handle compliance management?

HSI Donesafe handles compliance management well by centralising records, workflows, and oversight in one system. Safety teams, manufacturers, and multi-site organisations use it for audits, contractor compliance, training records, and incident actions, though some teams want better reporting, faster support for complex changes, and more flexibility in certain admin functions.

Answer based on 29 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Incident Management

4.7 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Course Management

4.3 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Course Tracking

4.5 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Track which progress and course materials have been completed by each user

Asynchronous Learning

4.5 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Built-in Course Authoring

4.5 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Tools that allow users to create and publish courses and course material/content

Certification & Licensing

4.5 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

HSI Donesafe 197 features

Software specialized for schools (K-12 & Post-Secondary)

Define levels of authorization for access to specific files or systems

Analyze circumstances of an accident and implementing corrective actions for future prevention

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Track and report on asbestos location, quantities, and other building-level data.

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and print wearable badges

Compare key metrics for the business against prominent players in the industry

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Supports learning paths that combine in-person classes with online/virtual courses

Create budgets based on historical data and future projections

Tools that allow users to create and publish courses and course material/content

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Create and distribute custom certificates for achievements or assessments.

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Track upcoming or expired certifications

Track and ensure employees obtain necessary skill sets/certifications

Maintain personal certifications/qualifications

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Easily track all contractor information in one centralised location

Software specialized for corporate use

Investigate and take action at root cause or error in processes to prevent recurring issues

Developing custom training courses for educating employees or for teachers to create courses for their students

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Electronic signing method that validates the authenticity and integrity of a digital document

Plan and implement business continuity measures in case of unforeseen events

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Software specialized for companies that sell courses/content

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents

Track employee schedules, availability, and performance across projects and tasks

Guidelines for conforming to environmental laws, regulations and requirements

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Estimate expected cost based on various factors before a project begins

A chronological record of actions or occurrences within a network, software, or process

Track and ensure quality of products in accordance with food and drug administration (FDA) act

To be used by the hospitality industry

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Store, manage and track all forms in a centralized location

Management of rules, practices, and processes of a company

Track student's scores and grades on course materials

Document use of hazardous materials and procedures related to their handling and disposal

Compliant with HIPAA, which sets standards for sensitive patient data protection

Scan and validate an ID barcode

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Create, document, and monitor safety policies and procedures in industrial plants and factories

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Ensure internal objectives and compliance with policies are met

Track and manage inventory levels to maintain proper supply

Oversee people and resources to carry out an investigation

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Guidelines set by the International Organization for Standardization

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage incidents related to outages or breaches in functionality of IT systems

Manage risks related to IT systems

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Students can access materials and communicate with instructors via their online student profile

Designing course materials to be completed in a sequential order for personalized learning purposes

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Notifications via mobile devices

Access for students to complete learning materials on mobile platforms

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

Ability to handle several projects simultaneously

Identify issues and deviations from specifications

Manage cases of on-the-job injuries and related remedies

Ability of websites, web applications, or mobile applications to function without an active internet connection

Track and organize on-call shifts

Manage risk that occurs from systems failure or inadequate processes

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Manage the pre-registration process

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Monitor the progress of projects from start to finish

Create, send, and track purchase orders and their statuses

Track certifications, qualifications, and licenses for employees, contractors, etc.

Ensure that quality requirements and standards are met across production processes

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify, monitor, and assess risks to brands

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Track, report on and implement actions pertaining to physical safety at the workplace

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Process of scheduling, tracking, and managing employee training programs related to safety and compliance

Regulations on a company's internal process when dealing with financial reporting

Plan availability and assign specific time slots for tasks and resources

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Securely stores data to prevent data loss or breaches

Systematic evaluation of the security of a company's overall security system and situation

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Gauge satisfaction and receive information for improvement and success

Manage and monitor compliance with government regulations on environmental standards

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Create tools to measure student retention of learning material and lessons

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Track visitors and purpose of visits

Track and report on waste management and disposal processes.

View and track activity related to an individual, transaction, etc.

Track and report on water consumption and/or water quality.

Creating, assign, and track jobs and/or tasks for work orders

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (96)

4.6

Based on 96 reviews

## Pricing

Value for money

4.7 (81)

Value for money

4.7 (81)

4.7

Based on 81 reviews

## Integrations

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Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (89)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (89)

4.5

Based on 89 reviews

## User reviews

Overall rating

4.8

Based on 96 reviews

Filter by rating

5(77)

4(17)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

CC

Chelsealee C.

Safety advisor

Machinery

### "Flexible and highly customisable safety system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 28, 2026

Donesafe has been a strong platform for managing safety and related processes (HR, quality, contractor management) in a manufacturing environment. It has significantly improved how we record information and track processes by bringing everything into one system. The biggest value has come from data capture and visibility—particularly for inspections, contractor compliance, training records, incident reporting, and employee records. Having this information centralised has improved decision-making, accountability, and overall control of safety and compliance processes. It’s important to note that the system is only a tool. Workflows and processes still need to be designed in a way that supports the workforce in completing safety tasks effectively. Simply providing access to a system does not guarantee engagement or behaviours. There are some limitations. Reporting and data visualisation within the system could be stronger, and better integration with tools like Power BI would improve how insights are used. Some system functions also require workarounds due to limited configurability. Support is generally helpful, but more complex requests or system changes can take time and often require follow-up. Overall, Donesafe delivers strong outcomes for safety and compliance management, particularly for businesses needing a flexible system tailored to their operations. With improvements to reporting, integrations, and support responsiveness, it would be a more complete solution.

Pros

Ability to customise the safety management system to suit our business. Previously we had to adapt our processes to the system; now we have control over how the system is built. Employees and contractors have logins, which improves accountability and access to critical information and reporting. Centralised platform that replaces paper forms, spreadsheets, and email tracking. Safety, HR, quality, and contractor processes are all managed in one place. End-to-end safety management, including incident reporting, risk assessments, training, audits, and contractor compliance, with real-time notifications. Cloud-based and accessible across devices, with simple workflows and structured forms. Ability to build workflows beyond safety (e.g. HR and quality), which extends the use of the system and improves overall value for money.

Cons

Reporting, data visibility, and analytics could be improved. Limited integration with Power BI and other applications. Mobile and tablet usability could be stronger (pending improvements from the new app). Some areas have limited configurability, requiring workarounds to link records or trigger automations. However, it is still possible to build tailored solutions suited to our business. Customer support is generally helpful, but response times for more complex change requests can be slow and require follow-up.

Switched from

[myosh Safety Management Software](https://www.capterra.com/p/138049/myosh-Safety-Management-Software/)

We moved from Myosh to Donesafe because our previous system had limitations and did not provide the visibility, accessibility, and accountability needed to effectively manage safety across the business. Information was spread across multiple systems, making it difficult to track compliance, training, and controls.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Josh R.

HSW Business Partner

Construction

### "HSI DoneSafe for the win!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 26, 2026

HSI DoneSafe have been great. I have participated in a couple of releases and the support has been incredible. The system is quite stable and the easy to use.

Pros

The accessibility for our contractors such as being able to use a QR code to access the public portal. Also the customizability of the system overall means we can make it work for our very diverse business units.

Cons

The reporting functionality is confusing. I'm not entirely sure how to create meaningful reports that get automatically sent to our LT. This would be on my wishlist. Also the customer hub responses are not very timely, usually I get a response 3-4 business days after the fact. By which time I've already AI'd and worked it out myself.

Switched from

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

More customisation available in DoneSafe and easier access.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mitch R.

Senior HSW Business Partner

Construction

### "A serious HSEQ platform that delivers when you build it with intent"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 26, 2026

DoneSafe has become a central part of how we manage field safety operations. The flexibility to tailor it to our specific workflows across multi-trades has been a real strength, and the team has found the submitted forms and action tracking genuinely useful day to day. Like any configurable platform, you get out what you put in, and the investment in setup has paid off. A strong choice for organisations that want a serious HSEQ platform and are willing to build it properly.

Pros

The configurability is where DoneSafe really earns its place. Being able to build detailed, multi-section inspection forms with conditional logic, photo capture, and custom scoring across different modules gave us a level of control we hadn't found elsewhere. The platform handles the full lifecycle well, from form submission through to corrective action assignment and close-out, which has meaningfully reduced the administrative overhead on our team. For a multi-division operation managing field inspections, incidents, and safe work documentation, having it all in one place has been a genuine operational improvement.

Cons

The initial configuration learning curve is real, and the documentation doesn't always keep pace with what the platform can do. Building more complex form logic takes some persistence, and better in-platform guidance or a testing environment would help administrators get there faster. The native reporting could also be stronger given the quality of data the platform captures, though once you connect it to external tools the picture improves considerably.

Switched from

[WHS Monitor](https://www.capterra.com/p/175260/WHS-Monitor/)

Cost, configurability, support, integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lou T.

Head of Safety and business excellence

Construction

### "DoneSafe happy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 26, 2026

Have been using HSI DoneSafe for years and very happy with the product. Even transitioned to DoneSafe when i moved to another job

Pros

I think what i like most about HSI DoneSafe is its value for money. I think its flexibility and options in safety management provides the opportunity to grow

Cons

It is sometimes difficult to navigate in the background when managing administration for example creating a checklist. The other part is when creating a checklist, it doesn't allow you to copy to create a new checklist. Time saver.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Blair H.

Senior HR Advisor - WHS and Wellbeing

Government Administration

### "Flexible and powerful WHS platform that continues to improve with customisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 26, 2026

Overall, our experience with Donesafe has been positive. The platform has significantly improved centralised WHS reporting, recordkeeping and governance across the organisation. While implementation and optimisation require ongoing effort, the flexibility of the system allows it to evolve alongside organisational needs. It has become an important operational tool for managing WHS obligations, contractor oversight and organisational risk.

Pros

Donesafe is highly configurable and flexible, which has allowed us to tailor modules and workflows to suit our operational and legislative requirements. The platform supports a wide range of WHS processes including incident management, hazards, inspections, contractor management and risk assessments, all within a single system. The automation capabilities and reporting functionality are also strong once configured properly. Support from the Donesafe team has generally been responsive and collaborative, particularly during larger redevelopment and optimisation projects.

Cons

Some areas of the platform can feel overly complex from an admin/configuration perspective, particularly when troubleshooting workflows, permissions or automations. Certain limitations around visibility, role access and cross-module consistency can also require workarounds or additional development effort. Like many highly configurable systems, achieving the best outcome can take significant time and internal resourcing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WH

Wayne H.

Senior Business Partner Vic HSE

Transportation/Trucking/Railroad

### "Full Safety Picture at a Glance."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 26, 2026

My overall experience with HSI Donesafe has been positive. The biggest strength is having a true one‑stop shop for all our safety and operational reporting, giving us an immediate, overarching view of performance across the business.

Pros

Having a single, centralised platform where all operational safety data lives in one place. It’s streamlined how we capture data. The consistency & transparency have made our reporting faster, our investigations cleaner, and our decision‑making far more data‑driven.

Cons

Some modules can feel unintuitive at first use, or require too many clicks to complete simple tasks. Once familiarised though it is a small inconvenience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Eddy L.

Claims and Systems Administrator

Electrical/Electronic Manufacturing

### "Great system and customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2026

We have been using Solv for more than 10 years, and the customer support has always been outstanding. The new platform is a significant improvement, with better features and functionality. While it’s not perfect, the most important thing is the Solv team’s willingness to listen to feedback and continuously improve the system. Highly recommended.

Pros

Solv has great features and functionality, and the level of customer service and support has been exceptional.

Cons

The system loading time can be improved, especially when navigating to financial pages. The Policies and Workplaces page could also be improved, such as allowing a closed claim to be reassigned to another workplace.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Samantha B.

Safety Manager

Farming

### "Confidence in Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 20, 2026

I have found it to be a good experience. We are currently in the middle of implementation and even though I feel overwhelmed at times, our implementation manager provides us with info and suggestions to keep our progress on track.

Pros

\[sensitive content hidden\] was fabulous and so patient with all our thousands of questions. We were able to connect with heaps of our team members and so when it came to choosing a new provider, we had great buy in already. The value for money was great as well.

Cons

I think another intro session after the first one would be good with more specific details about workbooks etc

Switched from

[Safe Ag Systems](https://www.capterra.com/p/199472/Safe-Ag-Systems/)

This product has no API capacity, no automated report creation, is clunky, clumsy and not user friendly

Alternatives considered

[Evotix](https://www.capterra.com/p/249471/Assure/)

Reasons for choosing HSI Donesafe

Your product was better and cheaper. Evotix engaged in poor behaviour at the end by making false statements about Donesafe which wasn't in line with our values.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nathan B.

HSEQ Coordinator

Utilities

### "Composting Company's experience with HSI Donesafe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

The experience with HSI Donesafe has been great so far, we have appreciated the support and understanding from the sales team throughout the process and are excited to start implementing the system into our business

Pros

The modular design of the product allows us to design a product suite that suits our business requirements as we are in a unique market with challenges only seen in our space. As the system is modular this will allow us to make specific changes to the workflows and forms as required without needing to completely change the design of the process.

Cons

There have been no real cons to HSI Donesafe so far from our experience. but if I was to call out something it would be the availability of content in the early stages of looking into the platform

Alternatives considered

[myosh Safety Management Software](https://www.capterra.com/p/138049/myosh-Safety-Management-Software/)

Reasons for choosing HSI Donesafe

Modular product suite and customisation of the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Raghi B.

HSE Manager

Renewables & Environment

### "Donesafe Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2026

Had a great experience with the module creation and overall learning. Module training was really helpful

Pros

Project Management is well executed. Easy to use and the platform is user friendly. \[sensitive content hidden\] is very helpful with navigating through the modules. Great value for money.

Cons

Some of the features could have been included as basic requirement. GPS setting could have been in the basic integration and not as an added feature.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[FastField](https://www.capterra.com/p/138489/FastField/)

Was using different platforms for same function

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141558/DoneSafe/reviews/)

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