--- title: "HSI Donesafe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HSI Donesafe Software - reviews, pricing plans, popular comparisons to other Safety Management products and more." source_url: "https://www.capterra.com/p/141558/DoneSafe/" page_type: "product" language: "en" --- # HSI Donesafe Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HSI Donesafe ## What is HSI Donesafe? The HSI Platform is one of the top EHS System Management software your organization has been waiting for. It’s simple, intuitive, and designed to bring safety, compliance, training, and risk management together in one platform. Trusted by companies around the world, HSI empowers your team to take control of safety—whether it’s tracking incidents, managing audits, ensuring compliance, or handling chemical safety. The system is fully customizable to fit your unique needs, making it easier than ever to stay on top of safety while driving positive change throughout your organization. Discover true configurability with our no-code platform. Simply change what you need with our easy-to-use drag-and-drop function. Plus, with real-time insights, automated workflows, and a user-friendly interface, HSI helps you put safety first without the complexity. Protect your people, streamline your processes, and stay ahead of the curve with the only safety management solution you'll ever need. ## What is HSI Donesafe used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/) Overall rating Based on 96 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Audit / 2025 - EHS Management / 2025 - Learning Management System / 2025 - Quality Management / 2025 - Safety Management / 2025 Our "Best of" badge program showcases products with the highest ratings... ## HSI Donesafe alternatives Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (112)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141558/DoneSafe/alternatives/) ## FAQs about HSI Donesafe Overview ### What problems does HSI Donesafe solve? HSI Donesafe solves scattered safety and compliance data, paper-based reporting, missed corrective actions, and weak visibility across incidents, hazards, inspections, training, and contractor records. Safety leaders, operations managers, HR teams, and multi-site field or manufacturing teams use it to centralize workflows, automate notifications, strengthen accountability, and maintain audit-ready documentation. Answer based on 84 reviews Overview ### Which roles and teams benefit most from HSI Donesafe? HSI Donesafe is most used by health, safety, and injury management teams, along with operations managers and site leaders. HSE managers use it for incident reporting, compliance, and corrective actions, while restaurant, branch, and shift managers track frontline risks, and directors monitor performance, claims, and safety outcomes across locations. Answer based on 96 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is HSI Donesafe built for? HSI Donesafe is built for mid-market and enterprise EHS teams, with reviewer use strongest among small businesses at 36%, followed by midsize at 33% and enterprise at 31%. It appears most often in Retail at 9%, Food & Beverages at 8%, and Hospitality at 6%, supporting safety and compliance across varied operations. Answer based on 96 reviews Features and Usability ### What are the key features of HSI Donesafe? HSI Donesafe includes core compliance management, safety incident management, and role-based permissions, plus differentiators like configurable workflow, customizable forms, and real-time notifications. Reviewers also highlight incident reporting, audit management, corrective and preventive actions (CAPA), dashboards, and third-party integrations for centralizing safety and compliance work. Answer based on 62 reviews Integrations ### Which third-party tools and platforms does HSI Donesafe integrate with? HSI Donesafe integrates with over 20 third-party tools, including Google Workspace, Microsoft 365, Gmail, Microsoft Outlook, Google Drive, OneDrive, Dropbox, Jira, Asana, Mailchimp, ActiveCampaign, and Intercom. Its catalog also includes platforms for analytics, billing, monitoring, and customer feedback. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on HSI Donesafe? HSI Donesafe is generally quick to onboard for frontline staff and new users, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers describe the system as easy to teach and requiring minimal training, while admins configuring complex modules, reporting, or custom workflows often need more time and support. Answer based on 16 reviews Getting Started and Support ### What customer support options does HSI Donesafe offer, and how do users rate the experience? HSI Donesafe offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, patient, and helpful during implementation and ongoing use. Some report slower replies for complex requests, delayed customer hub responses, and occasional follow-up needed to reach full resolution. Answer based on 62 reviews Security ### How does HSI Donesafe handle data security and access control? HSI Donesafe uses role-based access, employee and contractor logins, and the ability to lock down certain areas for added security and confidentiality. It also keeps centralized records, logs activity, and preserves authentic completion dates on checklists. Some reviewers note permissions, visibility, and configurability can be complex and sometimes require workarounds. Answer based on 27 reviews Ease of use ### Is HSI Donesafe easy to use? HSI Donesafe feels easy to use for many teams, with a clear layout, web access, and configurable workflows. Safety managers, call centre staff, and growing businesses often find onboarding straightforward, though some modules can feel unintuitive at first, mobile use can be less convenient, and frequent tasks may take extra clicks. Answer based on 41 reviews ## Features AI summary Based on 1,354 Safety Management reviews Capterra data shows that buyers of safety management software rank the following features as their top priorities: - **Incident Reporting** (**52%** of reviewers rated this feature as critical) - **Accident Investigation** (**43%**) - **Incident Management** (**48%**) HSI Donesafe supports all three of the features reviewers value most: Incident Reporting, Accident Investigation, and Incident Management. Together, these capabilities help businesses record safety events quickly, examine root causes more thoroughly, and manage incidents through resolution, allowing teams to improve response times, reduce risk, and maintain a safer workplace. Incident Reporting 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Accident Investigation 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Analyze circumstances of an accident and implementing corrective actions for future prevention OSHA Recordkeeping 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Risk Assessment 4.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Inspection Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Incident Management 4.7 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents HSI Donesafe 197 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Air Emissions Management: Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asbestos Management: Track and report on asbestos location, quantities, and other building-level data. - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Badge Management: Create, manage, and print wearable badges - Benchmarking: Compare key metrics for the business against prominent players in the industry - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Budgeting/Forecasting: Create budgets based on historical data and future projections - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Certificates: Create and distribute custom certificates for achievements or assessments. - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Certification Expiry Tracking: Track upcoming or expired certifications - Certification Management: Track and ensure employees obtain necessary skill sets/certifications - Certification Tracking: Maintain personal certifications/qualifications - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Corporate/Business: Software specialized for corporate use - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - eLearning Companies: Software specialized for companies that sell courses/content - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Emergency Response Planning: Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Estimating: Estimate expected cost based on various factors before a project begins - Event Logs: A chronological record of actions or occurrences within a network, software, or process - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - For Hospitality Industry: To be used by the hospitality industry - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forms Management: Store, manage and track all forms in a centralized location - Governance: Management of rules, practices, and processes of a company - Gradebook: Track student's scores and grades on course materials - Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - ID Scanning: Scan and validate an ID barcode - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Internal Controls Management: Ensure internal objectives and compliance with policies are met - Inventory Management: Track and manage inventory levels to maintain proper supply - Investigation Management: Oversee people and resources to carry out an investigation - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - ISO Compliance: Guidelines set by the International Organization for Standardization - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Risk Management: Manage risks related to IT systems - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Nonconformance Tracking: Identify issues and deviations from specifications - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - On Call Scheduling: Track and organize on-call shifts - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Pre-Registration: Manage the pre-registration process - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Tracking: Monitor the progress of projects from start to finish - Purchase Order Management: Create, send, and track purchase orders and their statuses - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputational Risk Management: Identify, monitor, and assess risks to brands - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Safety Training Management: Process of scheduling, tracking, and managing employee training programs related to safety and compliance - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Scheduling: Plan availability and assign specific time slots for tasks and resources - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Training Record Management: Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visitor Tracking: Track visitors and purpose of visits - Waste Management: Track and report on waste management and disposal processes. - Watch List: View and track activity related to an individual, transaction, etc. - Water Management: Track and report on water consumption and/or water quality. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (96) 4.6 Based on 96 reviews ## Pricing Value for money 4.7 (81) Value for money 4.7 (81) 4.7 Based on 81 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (89) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (89) 4.5 Based on 89 reviews ## User reviews Overall rating 4.8 Based on 96 reviews Filter by rating 5(77) 4(17) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent CC Chelsealee C. Safety advisor Machinery ### "Flexible and highly customisable safety system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 28, 2026 Donesafe has been a strong platform for managing safety and related processes (HR, quality, contractor management) in a manufacturing environment. It has significantly improved how we record information and track processes by bringing everything into one system. The biggest value has come from data capture and visibility—particularly for inspections, contractor compliance, training records, incident reporting, and employee records. Having this information centralised has improved decision-making, accountability, and overall control of safety and compliance processes. It’s important to note that the system is only a tool. Workflows and processes still need to be designed in a way that supports the workforce in completing safety tasks effectively. Simply providing access to a system does not guarantee engagement or behaviours. There are some limitations. Reporting and data visualisation within the system could be stronger, and better integration with tools like Power BI would improve how insights are used. Some system functions also require workarounds due to limited configurability. Support is generally helpful, but more complex requests or system changes can take time and often require follow-up. Overall, Donesafe delivers strong outcomes for safety and compliance management, particularly for businesses needing a flexible system tailored to their operations. With improvements to reporting, integrations, and support responsiveness, it would be a more complete solution. Pros Ability to customise the safety management system to suit our business. Previously we had to adapt our processes to the system; now we have control over how the system is built. Employees and contractors have logins, which improves accountability and access to critical information and reporting. Centralised platform that replaces paper forms, spreadsheets, and email tracking. Safety, HR, quality, and contractor processes are all managed in one place. End-to-end safety management, including incident reporting, risk assessments, training, audits, and contractor compliance, with real-time notifications. Cloud-based and accessible across devices, with simple workflows and structured forms. Ability to build workflows beyond safety (e.g. HR and quality), which extends the use of the system and improves overall value for money. Cons Reporting, data visibility, and analytics could be improved. Limited integration with Power BI and other applications. Mobile and tablet usability could be stronger (pending improvements from the new app). Some areas have limited configurability, requiring workarounds to link records or trigger automations. However, it is still possible to build tailored solutions suited to our business. Customer support is generally helpful, but response times for more complex change requests can be slow and require follow-up. Switched from [myosh Safety Management Software](https://www.capterra.com/p/138049/myosh-Safety-Management-Software/) We moved from Myosh to Donesafe because our previous system had limitations and did not provide the visibility, accessibility, and accountability needed to effectively manage safety across the business. Information was spread across multiple systems, making it difficult to track compliance, training, and controls. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Josh R. HSW Business Partner Construction ### "HSI DoneSafe for the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 26, 2026 HSI DoneSafe have been great. I have participated in a couple of releases and the support has been incredible. The system is quite stable and the easy to use. Pros The accessibility for our contractors such as being able to use a QR code to access the public portal. Also the customizability of the system overall means we can make it work for our very diverse business units. Cons The reporting functionality is confusing. I'm not entirely sure how to create meaningful reports that get automatically sent to our LT. This would be on my wishlist. Also the customer hub responses are not very timely, usually I get a response 3-4 business days after the fact. By which time I've already AI'd and worked it out myself. Switched from [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) More customisation available in DoneSafe and easier access. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Mitch R. Senior HSW Business Partner Construction ### "A serious HSEQ platform that delivers when you build it with intent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 26, 2026 DoneSafe has become a central part of how we manage field safety operations. The flexibility to tailor it to our specific workflows across multi-trades has been a real strength, and the team has found the submitted forms and action tracking genuinely useful day to day. Like any configurable platform, you get out what you put in, and the investment in setup has paid off. A strong choice for organisations that want a serious HSEQ platform and are willing to build it properly. Pros The configurability is where DoneSafe really earns its place. Being able to build detailed, multi-section inspection forms with conditional logic, photo capture, and custom scoring across different modules gave us a level of control we hadn't found elsewhere. The platform handles the full lifecycle well, from form submission through to corrective action assignment and close-out, which has meaningfully reduced the administrative overhead on our team. For a multi-division operation managing field inspections, incidents, and safe work documentation, having it all in one place has been a genuine operational improvement. Cons The initial configuration learning curve is real, and the documentation doesn't always keep pace with what the platform can do. Building more complex form logic takes some persistence, and better in-platform guidance or a testing environment would help administrators get there faster. The native reporting could also be stronger given the quality of data the platform captures, though once you connect it to external tools the picture improves considerably. Switched from [WHS Monitor](https://www.capterra.com/p/175260/WHS-Monitor/) Cost, configurability, support, integration Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LT Lou T. Head of Safety and business excellence Construction ### "DoneSafe happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 26, 2026 Have been using HSI DoneSafe for years and very happy with the product. Even transitioned to DoneSafe when i moved to another job Pros I think what i like most about HSI DoneSafe is its value for money. I think its flexibility and options in safety management provides the opportunity to grow Cons It is sometimes difficult to navigate in the background when managing administration for example creating a checklist. The other part is when creating a checklist, it doesn't allow you to copy to create a new checklist. Time saver. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Blair H. Senior HR Advisor - WHS and Wellbeing Government Administration ### "Flexible and powerful WHS platform that continues to improve with customisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 26, 2026 Overall, our experience with Donesafe has been positive. The platform has significantly improved centralised WHS reporting, recordkeeping and governance across the organisation. While implementation and optimisation require ongoing effort, the flexibility of the system allows it to evolve alongside organisational needs. It has become an important operational tool for managing WHS obligations, contractor oversight and organisational risk. Pros Donesafe is highly configurable and flexible, which has allowed us to tailor modules and workflows to suit our operational and legislative requirements. The platform supports a wide range of WHS processes including incident management, hazards, inspections, contractor management and risk assessments, all within a single system. The automation capabilities and reporting functionality are also strong once configured properly. Support from the Donesafe team has generally been responsive and collaborative, particularly during larger redevelopment and optimisation projects. Cons Some areas of the platform can feel overly complex from an admin/configuration perspective, particularly when troubleshooting workflows, permissions or automations. Certain limitations around visibility, role access and cross-module consistency can also require workarounds or additional development effort. Like many highly configurable systems, achieving the best outcome can take significant time and internal resourcing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WH Wayne H. Senior Business Partner Vic HSE Transportation/Trucking/Railroad ### "Full Safety Picture at a Glance." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 26, 2026 My overall experience with HSI Donesafe has been positive. The biggest strength is having a true one‑stop shop for all our safety and operational reporting, giving us an immediate, overarching view of performance across the business. Pros Having a single, centralised platform where all operational safety data lives in one place. It’s streamlined how we capture data. The consistency & transparency have made our reporting faster, our investigations cleaner, and our decision‑making far more data‑driven. Cons Some modules can feel unintuitive at first use, or require too many clicks to complete simple tasks. Once familiarised though it is a small inconvenience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EL Eddy L. Claims and Systems Administrator Electrical/Electronic Manufacturing ### "Great system and customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 We have been using Solv for more than 10 years, and the customer support has always been outstanding. The new platform is a significant improvement, with better features and functionality. While it’s not perfect, the most important thing is the Solv team’s willingness to listen to feedback and continuously improve the system. Highly recommended. Pros Solv has great features and functionality, and the level of customer service and support has been exceptional. Cons The system loading time can be improved, especially when navigating to financial pages. The Policies and Workplaces page could also be improved, such as allowing a closed claim to be reassigned to another workplace. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Samantha B. Safety Manager Farming ### "Confidence in Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 20, 2026 I have found it to be a good experience. We are currently in the middle of implementation and even though I feel overwhelmed at times, our implementation manager provides us with info and suggestions to keep our progress on track. Pros \[sensitive content hidden\] was fabulous and so patient with all our thousands of questions. We were able to connect with heaps of our team members and so when it came to choosing a new provider, we had great buy in already. The value for money was great as well. Cons I think another intro session after the first one would be good with more specific details about workbooks etc Switched from [Safe Ag Systems](https://www.capterra.com/p/199472/Safe-Ag-Systems/) This product has no API capacity, no automated report creation, is clunky, clumsy and not user friendly Alternatives considered [Evotix](https://www.capterra.com/p/249471/Assure/) Reasons for choosing HSI Donesafe Your product was better and cheaper. Evotix engaged in poor behaviour at the end by making false statements about Donesafe which wasn't in line with our values. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NB Nathan B. HSEQ Coordinator Utilities ### "Composting Company's experience with HSI Donesafe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 The experience with HSI Donesafe has been great so far, we have appreciated the support and understanding from the sales team throughout the process and are excited to start implementing the system into our business Pros The modular design of the product allows us to design a product suite that suits our business requirements as we are in a unique market with challenges only seen in our space. As the system is modular this will allow us to make specific changes to the workflows and forms as required without needing to completely change the design of the process. Cons There have been no real cons to HSI Donesafe so far from our experience. but if I was to call out something it would be the availability of content in the early stages of looking into the platform Alternatives considered [myosh Safety Management Software](https://www.capterra.com/p/138049/myosh-Safety-Management-Software/) Reasons for choosing HSI Donesafe Modular product suite and customisation of the product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Raghi B. HSE Manager Renewables & Environment ### "Donesafe Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2026 Had a great experience with the module creation and overall learning. Module training was really helpful Pros Project Management is well executed. Easy to use and the platform is user friendly. \[sensitive content hidden\] is very helpful with navigating through the modules. Great value for money. Cons Some of the features could have been included as basic requirement. GPS setting could have been in the basic integration and not as an added feature. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [FastField](https://www.capterra.com/p/138489/FastField/) Was using different platforms for same function Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/141558/DoneSafe/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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