# Page 2 | HSI Donesafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HSI Donesafe the right Compliance solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141558/DoneSafe/reviews --- HSI Donesafe 4.7 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of HSI Donesafe ## Showing most helpful reviews Showing 26-50 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kylie H. National Injury management Advisor Logistics and Supply Chain Used the software for: 2+ years ### "Solv Injury Management is an outstanding IT Platform" October 3, 2024 5.0 Solv Injury Management is an outstanding IT Platform with Comprehensive Features and Unparalleled Support Our experience with Solv Injury Management over the past 7 years has been nothing short of exceptional. From the moment we implemented it, the platform proved to be a game-changer for our organization. The user interface is clean and intuitive, allowing our team members to familiarize themselves with it quickly, regardless of their technical background. In terms of performance, Solv Injury Management is highly reliable, with minimal downtime and fast response times. What truly sets Solv Injury Management apart is their outstanding customer support. The team is extremally responsive , highly knowledgeable, and genuinely invested in helping us make the most of the platform. Whenever we've encountered an issue or had a question, the support team has provided clear, timely, and effective solutions. They’ve even gone above and beyond in offering advice on how to optimize our use of certain features. In addition, Solv Injury Management is continually evolving. Regular updates introduce useful new features and enhancements, demonstrating their commitment to innovation and staying ahead of industry trends. Overall, Solv Injury Management is an indispensable tool for any business looking to streamline their processes, enhance record keeping, and improve collaboration through its powerful reporting features. We highly recommend it! Pros The ease of use and support offered by Solv Injury Management has been instrumental in helping me streamline my operations. Cons Customizing reports to meet our specific requirements can be a complex task. Review Source AA Amanda A. National Employee Personal Health and Injury Manager Wine and Spirits Used the software for: 2+ years ### "Very happy customer" September 20, 2024 5.0 Always a positive and quick response to any support needs or questions. Where legislation changes, the system is updated in line with those changes to again help the user. It is more than a system - it is a management tool. Pros It is a management tool designed to assist manage claims in accordance with legal requirements. For insured states, the insurers know about the system and are asking us for the reference number! Cons There is nothing I do not like about the system! Alternatives considered [QHSE Management](https://www.capterra.com/p/148856/QHSE-Management/) Reason for choosing HSI Donesafe Cost and reputation - easier sytem to use Switched from [@RISK](https://www.capterra.com/p/59453/RISK/) Couldn't find this company but was RMSS which needed a lot of back end work before compliance was achieved. Review Source TS Tracey S. Injury Management Advisor Education Management Used the software for: 2+ years ### "Outstanding Platform " October 31, 2024 5.0 From start to finish the process was seamless Pros I love this platform and the simplicity it brings to my role. I a also grateful that this platform continues to evolve. HSI Donesafe have an outstanding team who are alway available. I appreciate that training is alays available for new staff. Cons Sometimes more availability for training dates would be good. Review Source MM Marco M. IT Manager Information Technology and Services Used the software for: 1-2 years ### "Genuine risk management solutions." December 21, 2024 4.0 The software has provided us with innovative solutions to enhance risk management at an affordable price. Pros The software ensures comprehensive financial policy management and real-time transactions monitoring. Cons We have not experienced notable challenges during implementation of the software. Review Source NG Nick G. Injury Management Advisor Government Administration Used the software for: 6-12 months ### "Never going back" September 20, 2024 5.0 I previously worked using spread sheets and saving documents on a secure drive. Moving to Solv has made it a lot easier to keep track of everything I need to in one place. A lot of the work is done for you automatically (such as counting lost days or restricted days for an injury). It is also great that it logs everything, such as when you sent a return to work program to an injured employee when they claim you didnt. Pros It has made my work day more efficient. I get notified of tasks i need to complete ensuring I dont miss something important. I can do it all from the easy to use interface Cons Occasionally I forget to attach a medical certificate or return to work program when saving data - I wish it would prompt me with something like "did you want to attach a medical certificate" - especially if i click on add medical certificate. Alternatives considered [myosh Safety Management Software](https://www.capterra.com/p/138049/myosh-Safety-Management-Software/) Reason for choosing HSI Donesafe Recommendation from others, Price was fair Review Source SW Sarah W. Senior Injury Management Consultant Hospital & Health Care Used the software for: 2+ years ### "User-friendly system" September 23, 2024 5.0 The system is ideal for our business, it is easy to access being web-based. The customer service is excellent, very quick to respond. Pros Very user friendly; it takes minimal time to train new staff to use the program. Cons It isn't as easy to access on a phone. An app would be amazing. Review Source SU Shane U. QHSE Manager Maritime Used the software for: 6-12 months ### "Great improvement to what we had" May 5, 2021 5.0 We have developed a very complex IMS within Donesafe after seeing the capabilities of the software. The system was developed over a 6 month period, which was only possible with a dedicated member on staff devoted to the project which is an additional cost. The main cons written above are all improvements we can see for the system that would have benefit to most users as Donesafe continues to develop their software. Overall, the experience has been positive, including the feedback from staff after implementation. After 5 months of being "live," we are seeing meaningful data captured within the system. Although the reporting in Donesafe can be limited, it can be exported into third-party software for really powerful analysis. Pros The system is very modular and can be developed anywhere from a simple system to a complex integrated management system. The workflow and automation features reduce double handling and drive processes to really improve from the paper copy days. Cons \- Print function is a messy format with no quality work arounds (e.g. unable to print a single page within a group of forms) - Support and requested development can be very slow - Reporting options can be very limited and don't allow drill down within Dashboards - Integration with other systems for video is limited to Youtube and Vimeo, direct embedded code doesn't seem to work. - Mobile App is very basic - No manual or training provided from Donesafe for development Reason for choosing HSI Donesafe Donesafe's modularity allowed us to build our software based on our company's needs rather than an off-the-shelf model. Review Source Response from HSI May 7, 2021 Shane, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. The print functionalilty, support, video, mobile app and video integrations have all been updated over the last few months. Please reach out to your rep or support@donesafe.com for more information. Regards, Donesafe Team GC Gabriel C. Business Systems manager Consumer Goods Used the software for: 6-12 months ### "Good system compared to what is available but room for improvement" March 13, 2019 4.0 Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management Pros Ease of setup and use Minimal training required for our users Good for basic incident reporting and assessments/audits Easily configurable to capture Cons Reporting - - The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business - Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done. - Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module Integration - apart from manual csv downloads across individual modules, no other form of integration available - Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually User Support - Response is fast, but their first level support don't know much about the product - Getting resolution can take time; I have had to follow-up constantly Mobile App - Certain types of questions do not work on the mobile app; we were told of this upfront Risk module - Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers) System updates - there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained) Printing cannot be formatted, must use the standard formats Review Source NB Nicolas B. Managing Director Investment Banking Used the software for: 6-12 months ### "Perfect for our compliance management" November 30, 2020 5.0 Donesafe helps us to centralize the management of our in company compliance softwares in one place and avoid the repetition of the previous compliance issues we have experienced before. Pros Best contribution of Donesafe is to enable consolidation of our entire compliance infrastructure in one single platform by creating our organization specific apps. Additionally provides us opportunity to be pro-active about not repeating the compliance issues thanks to Donesafe's strong analyzing tools. Cons There should be more advance reports in management panel and although Donesafe's support team's response time to tickets is very fast I can not say that they have a great expertise on the features, functions and especially on the custom implementations of the platform. Alternatives considered [Safesite](https://www.capterra.com/p/165101/Safesite/) Reason for choosing HSI Donesafe Donesafe was better to collect the compliance apps in one place. Switched from [Safesite](https://www.capterra.com/p/165101/Safesite/) For our case Donesafe was a better platform to unify our compliance infrastructure at one platform. Review Source Response from HSI December 1, 2020 Nicolas, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team BM Bradley M. Delivery Services Manager - QLD Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent platform for multiple business facets" May 7, 2020 5.0 Its a fantastic platform and an exceptional multi tool platform for all things safety, record keeping etc. Highly recommend and from the background I have come from in 15 years in manufacturing and transport, can confidently say this is the best I have experienced. Pros Its he most fluid platform I have used across all the businesses I have worked for. Some are clunky and more difficult to navigate, however through Donesafe the navigation and path finding is easy and simple. Cons Being through multiple changes, there is no update sent to users. Maybe to administrators but not forwarded. You are constantly surprised by changes which are always for the better but the user finds pretty quickly. Review Source Response from HSI May 12, 2020 Bradley, thanks for leaving us such a wonderful review. We are thrilled that you love Donesafe; the team will be happy to read your comments and feedback. In regards to platform updates, these are usually minor changes to assist with the overall experience. We document and share updates to assist organisations through the changes if you wish to receive more information on our updates contact the team at hello@donesafe.com. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Thank you, The Donesafe Team Giel H. Health & Safety Consultant Hospitality Used the software for: 6-12 months ### "Easiest H&S Program I used" January 9, 2019 5.0 Donesafe can do anything really, our business will use it for many many things, reporting incidents / hazards and doing the injury management is just the start. We will have (Contractor) inductions, permits, SOPs, training documentation, possibilities are pretty much endless. Pros It is so simple and easy to use, I've used 2 systems in The Netherlands and 3 different systems in New Zealand. This is the 4th system in New Zealand and it is by far the best of all I ever used. Cons We are still fresh with having this software in our business. It took us several months configuring what we wanted, and we did. So, so far so good, keep it up! Review Source Response from HSI November 17, 2020 Thanks for the review, Giel. Great to hear your experience with the Donesafe platform at SkyCity Entertainment Group over the last 6-12 months. Thanks again and as always, stay safe out there. Team Donesafe. aF alexandra F. Appliance supervisor Retail Used the software for: 6-12 months ### "working with donesafe" March 21, 2021 5.0 great Pros the most that i like about this software is the ease of the software Cons the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day. Review Source Response from HSI March 24, 2021 Alexandra, thanks for leaving us a great review. We are happy to hear that you love the product and find it easy to use. We'd like to understand how and why you are experiencing slow periods on the platform as this shouldn't be a problem regardless of the day, time or scheduled updates. Can you please log a ticket to support@donesafe.com or inform your safety management team to discuss this further. Depending on your location when using the system you could be experiencing slow internet speeds within stores, warehouses, depots etc. this would be an issue that would need flagging with your IT department. Again, we would be more than happy to troubleshoot this with you and the team. Regards, The Donesafe Team SM Scott M. HSE Manager Environmental Services Used the software for: 6-12 months ### "DoneSafe reporting " March 31, 2021 2.0 our experience has been undesired. There was a lack of service to support the development 1hour per month and we still had to pay for a produce that we could not use Pros good tool to use for reporting hazarda and incidents and to create actions Cons training on how to use the software has been less than desirable. The cost for support is overwhelming. Reason for choosing HSI Donesafe good sales and marketing Review Source Response from HSI May 3, 2021 Scott, thanks for leaving the Donesafe product review. We love hearing from our customers. Sorry to hear that you are experiencing issues and we would like to address these immediately. Please reach out to your company Donesafe super admin user or contact Donesafe support at support@donesafe.com for further assistance. Thanks, Donesafe Team TS Toni S. Restaurant Manager Food & Beverages Used the software for: 1-2 years ### "McDonalds Health and Safety" May 22, 2020 5.0 I think that it has made completing safety logs much easier rather than the old paper versions we used to use. Pros I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed. Cons When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones. Review Source Response from HSI May 28, 2020 Toni, thanks for leaving us such a wonderful review. We are thrilled that you would recommend Donesafe to others. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Donesafe has the ability to click straight through from your dashboards to access open records, this is a minor change that can be actioned from your account. If you need assistance please reach out to your safety team, Natalie and Yvonne. Thank you, The Donesafe Team SC Shayne C. Managing Director Management Consulting Used the software for: 2+ years ### "Easy to Use and intuitive Safety Software" June 5, 2017 5.0 We manage more than 50 businesses Safety needs using this system and it certainly makes it easy for us to keep an eye on our customers and react to their needs. Pros Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system. Cons Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available. Review Source Response from HSI November 17, 2020 Thanks for the review, Shayne. Great to hear your experience with the Donesafe platform at KISS. We continue to improve our product every month, our app and offline functionality has had a number of updates since leaving this review. Reach out to the team to check its progress. Thanks again and as always, stay safe out there. Team Donesafe. RL Rafael L. Warehouse Supervisor Warehousing Used the software for: 2+ years ### "Keep your safety on track! " November 18, 2020 4.0 Pros Clear concepts and report templates. It covers what is needed to keep our team focused Cons Visual aids for reporting, presentations, etc. Review Source Response from HSI November 22, 2020 Rafael, thanks for leaving us a great review. We are happy to hear that you find the product helps to keep your safety on track at ACM Parts. In regards to the visuals aids for reporting and presentations, we have a range of dashboard and reporting additions to our product. Please reach out to your safety management team and provide all feedback, changes are quick and easy to make in the platform from an admin level. These changes may help other team members now and in the future. Regards, The Donesafe Team AT An T. HSE Manager Renewables & Environment Used the software for: 6-12 months ### "DoneSafe outlook" October 4, 2022 4.0 Pros Comprehensive forms design and customizable dashboard Cons No real mobile app and off-line capability Review Source RC Rachel C. Area Leader/Chairperson Retail Used the software for: 1-2 years ### "LOVING Donesafe!" December 22, 2019 5.0 100% enjoyable and full of ease. Never had a trouble, easy to learn and to teach other employees how to use. Pros Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store. Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed. Cons The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con. Review Source Response from HSI January 7, 2020 Rachel, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Thank you for your kind words. AL Alex L. Head of Partnerships Internet Used the software for: 2+ years ### "Great product " July 24, 2019 5.0 Pros The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs. Cons The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these. Review Source Response from HSI June 1, 2020 Alex, thanks for leaving us such a wonderful review. We are thrilled that you enjoy our platform for all health and safety business requirements. From the Donesafe team. NK Nathan K. Crew Coach Food Production Used the software for: 2+ years ### "Great Software" February 28, 2021 5.0 10/10 Pros The ease of using the software is what I like most about it, easy to find your way through the program Cons I don't dis like anything as it is great. Review Source Response from HSI March 2, 2021 Nathan, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team FM Francene M. Office/Accounts Manager Used the software for: 1-2 years ### "The product has allowed our business to successfully compete for Government and private contracts. " June 6, 2017 5.0 Pros Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount. Cons The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo. Review Source Response from HSI November 17, 2020 Thanks for the review, Francene. Great to hear your experience with the Donesafe platform at Mountford Plumbing Services. Thanks again and as always, stay safe out there. Team Donesafe. Michelle P. Virtual Safety Manager Management Consulting Used the software for: 6-12 months ### "Highly recommend Donesafe!" August 8, 2018 5.0 A team of innovators that listen and spend the time to understand needs, a great and ever evolving product, the ability to customise the platform to make implementation seamless and incredibly intuitive. Pros What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution. Cons Nothing - it is the best software that I have come across on the market Review Source Response from HSI November 17, 2020 Thanks for the review, Michelle. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe. SG Stuart G. Operations Director Entertainment Used the software for: 1-2 years ### "Flexible WHSE management software" July 23, 2019 4.0 Pros Its ease and breadth of configuration, its ability to make it user-friendly​, Cons A few functions required workarounds in the early implementation​, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the ​opportunity to be more elegant on a full screen. Reason for choosing HSI Donesafe Flexibility, sales support, price Review Source Response from HSI November 17, 2020 Thanks for review Stuart. Great to hear your experience with Donesafe over the last 1-2 years. We continue to improve our product every month and your feedback has been added to our product management board. Thanks again and as always, stay safe out there. Team Donesafe. NB Nicole B. Restaurant Manager Food & Beverages Used the software for: 1-2 years ### "Donesafe" June 2, 2019 5.0 It is great for my Crew to report Hazards which I get notified straight away, likewise with my Management team and any incientes that occur. Pros It is easy to navigate and for all different levels of Crew - Management to use. Cons The main page can look a bit to busy, somtimes less is better. Review Source Response from HSI November 17, 2020 Thanks for review Nicole. Great to hear your experience with Donesafe over the last 1-2 years. The main page/dashboard has been configured by your health and safety management team at McDonald's. You can reach out to the team and provide feedback or offer suggestions. Thanks again and as always, stay safe out there. Team Donesafe. CA Carlos A. Resident Manager Real Estate Used the software for: Less than 6 months ### "Great app for Boiler " April 26, 2021 5.0 I recommend Donesafe to any building that would need readings and data right away for everyone to view. Pros App is great and replaces the use of filling out paperwork and scanning and sending. App is easy to use and once the task is completed. Instantly others can view the data. Cons Had an issue prior with syncing with the desktop software but was repaired right away. No issues on the app. Review Source Response from HSI May 3, 2021 Carlos, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team Talk to a Capterra advisor for free and get results within 15 minutes.