# Page 3 | HSI Donesafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HSI Donesafe the right Compliance solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141558/DoneSafe/reviews --- HSI Donesafe 4.7 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of HSI Donesafe ## Showing most helpful reviews Showing 51-75 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use M- Michael -. manager Wholesale Used the software for: 1-2 years ### "Reece bendigo review" April 23, 2021 4.0 We are solving the day to day reporting of checks and hazards. Pros Ease of use, simple format that does everything you want it to. Cons Some functions dont give positive feedback when you enter, so you dont know if information has stuck . Review Source Response from HSI May 3, 2021 Michael, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. If you continue to experience issues please reach out to your safety manager or contact Donesafe support at support@donesafe.com for assistance. Regards, The Donesafe Team AB Abdo B. Hse manager Logistics and Supply Chain Used the software for: 2+ years ### "Practical tool for Hse professionals " May 18, 2020 4.0 The principal is very practical but need to simplify it, i use it for all incidents, hazards, observation recording Pros I like the fact that donesafe is a web bases software Cons Little bit Complicated Review Source Response from HSI May 20, 2020 Abdo, thanks for the review. We are thrilled that you gave us a 4-star review and find Donesafe useful for Incidents, Hazards and Observation recording. The team will be happy to read your comments and feedback. Customer experience and satisfaction is our priority, for any additional assistance with the platform regarding its simplicity, reach out to support@donesafe.com to work through your account. As a team, we can look to make changes to assist with the functionality and ease of use. Thank you, Team Donesafe ET Emma T. Resort Manager Hospitality Used the software for: 1-2 years ### "Thorough Product and Easy to Use" October 15, 2020 5.0 Great experience to date. Pros Tracking of hazards, incident reporting and auditing. Cons Nothing at this stage, the product is working very well for what we need it for. Review Source Response from HSI October 21, 2020 Emma, thanks for leaving us a great review. We are happy to hear that you love the product. Regards, The Donesafe Team AK Alex K. HR Generalist Paper & Forest Products Used the software for: 1-2 years ### "Safety" February 16, 2021 4.0 Having a global safety portal to help track and prevent future accidents has been great for our company. Also gives a chance to get more employees involved in reporting and safety training Pros The product is very easy to use and the customer service has been outstanding! Has taken our safety tracking to another level. Cons Is almost too big for our company and what we are using it for currently but excited about how we can grow it in the future Review Source Response from HSI February 17, 2021 Alex, thanks for leaving us a great review. We are happy to hear that you find the product easy to use and our customer service has been "outstanding." Regards, The Donesafe Team CD Catherine D. Principal Consultant Management Consulting Used the software for: 1-2 years ### "A fantastic solution regardless of the size of your business! I recommend Donesafe to all of my clie" November 17, 2017 5.0 Pros User friendly, completely adaptable to suit specific business requirements and extremely well priced. Cons Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released. Review Source Response from HSI November 17, 2020 Thanks for the review, Catherine. Great to hear your experience with the Donesafe platform. We continue to improve our product every month, our app and offline functionality has had a number of updates since leaving this review. Reach out to the team to check its progress. Thanks again and as always, stay safe out there. Team Donesafe. AP Anastasia P. Shift Manager Food & Beverages Used the software for: 2+ years ### "Great product" February 25, 2021 5.0 Pros Easy to use, and very comprehensive !!!! Cons Can’t think of any cons, would definitely recommend this software. Review Source Response from HSI March 1, 2021 Anastasia, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team jD jack D. assistant manager Retail Used the software for: 6-12 months ### "donesafe" March 15, 2021 5.0 good Pros the dashboard and its functionality, great for tracking Cons there is a lot to look at on the one screen can get confusing Review Source Response from HSI March 17, 2021 Jack, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team DB Djohana B. Assistant Manager Restaurants Used the software for: 2+ years ### "Donesafe software" September 20, 2020 5.0 Very good Pros Software was easy to use, no downtime, reliable Cons None at all, software was really commendable Review Source Response from HSI September 29, 2020 Djohana, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback. Thanks, Team Donesafe AS Aaron S. Facilities Facilities Services Used the software for: 1-2 years ### "Done Safe . " June 30, 2020 4.0 Very Good . Pros features and the way it is set up is really good . Cons Sometimes gets a bug and some of the tabs go missing . Review Source Response from HSI July 8, 2020 Aaron, thanks for leaving a review. We are thrilled that you would recommend Donesafe to others. Thanks, The Donesafe Team AA Adit A. Shift Supervisour Hospitality Used the software for: 1-2 years ### "Donesafe Review from a Shift Manager" July 22, 2019 5.0 Pros It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur. Cons Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well. Review Source Response from HSI July 29, 2019 Thanks for your review Adit. I'm happy to hear that Donesafe has improved the way safety is managed at McDonald's. Please note that our support hours managed by Donesafe are Monday-Friday 8.30am-5.30pm. We aim to resolve any issues, including bugs as soon as possible. You can also find helpful articles to guide you through all aspects of your Mcdonald's safety system within your account. If you require any additional support or have further requests we would recommend you reach out to your McDonald's safety team. JSS Justine Sara S. Night Audit Philanthropy Used the software for: 6-12 months ### "Donesafe for Charities" February 28, 2020 5.0 After you have had incidents or accidents all the little details are important to remember. Instead of focusing on navigating a system the ease of use allows you to quickly categorise the incident and focus more on the important details. Pros Donesafe far exceeded the previous program we used in terms of ease of use, detailed multiple selections that allows you to to quickly relay important information about accidents and incidents. It has a follow up function that allows you communicate risks to appropriate people and confirm the risks have been resolved. Cons I couldn't fault the software. I don't know what else to say. Review Source Response from HSI March 4, 2020 Justine, thanks for leaving us such a wonderful review. We are thrilled that you love Donesafe; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Thank you, The Donesafe Team VH Valentina H. BA Telecommunications Used the software for: 6-12 months ### "Donesafe" August 27, 2018 5.0 Replacing old outdated systems and streamlining processes. Pros Donesafe is easy to use. Very intuitive, agile, and keeping up with the current technology. Cons \*thinking very hard\* - Nothing at the moment Review Source Response from HSI November 17, 2020 Thanks for the review, Valentina. Great to hear your experience with the Donesafe platform at Telstra. Thanks again and as always, stay safe out there. Team Donesafe. AD Aaliyah D. VIP Service Assistant Entertainment Used the software for: Less than 6 months ### "Basic Use of Donesafe" October 16, 2020 5.0 We are solving incidents big and small around our Precinct. Pros It was easy to use when it rolled out because every detail seems to be recorded. There isnt a question unanswered when looking back at reports. Cons Maybe the Dashboard View could have less windows open on it & more tabs to open for that information. But it is really easy to Navigate through the App. Review Source Response from HSI October 21, 2020 Aaliyah, thanks for leaving us a great review. We are happy to hear that you find the product easy to use. In regards to your dashboard view, this has been created by the Safety team at SkyCity to assist in managing organisational health and safety. If you wish to share your feedback, please reach out to your safety management team. It is quick and easy to make changes to the platform at an admin level and these changes may help other team members now and in the future. Regards, The Donesafe Team SG Scott G. Assistant Manager Warehousing Used the software for: 6-12 months ### "Mainly used for Self Audits" March 11, 2021 4.0 All positive Pros Ease of use. We use this software for Self audits and Covid related features Cons Nothing really that we need. There is no issues i have had with this software Review Source Response from HSI March 17, 2021 Scott, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team SD Sam D. Team Manager Reporting Systems & Analysis Telecommunications Used the software for: Less than 6 months ### "Great vendor to partner with - simple, intuitive, end-user focussed software" August 8, 2018 5.0 A great vendor to deal with - they really partner with their clients to get the best outcomes. We have been able to get the system up and running in a short period of time and are getting great results and feedback from stakeholders. Thanks Donesafe Pros The software is simple and intuitive to use and end-user focused. Cons The reporting/dashboarding/analytics has room for improvement - however Donesafe are licensing business intelligence software as part of the product offering so this will fill this functionality gap. Review Source Response from HSI November 17, 2020 Thanks for the review, Sam. Great to hear your experience with the Donesafe platform at Telstra. Thanks again and as always, stay safe out there. Team Donesafe. AL Andy L. Risk & Corporate Compliance Director Consumer Goods Used the software for: Less than 6 months ### "A Progressive Solution, not just a system " March 7, 2019 5.0 Pros The DoneSafe platform is the most progress and dynamic and responsive platform in the market. Its simplicity and responsiveness allows organisations to manage its holistic risks in real time. Cons Nothing. There is nothing to not like about DoneSafe! Review Source Response from HSI November 17, 2020 Thanks for the review, Andy. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe. ZS Zoe S. Restaurant Manager Food & Beverages Used the software for: 1-2 years ### "Love Donesafe" November 13, 2019 5.0 Makes reviewing Safety and Security in the restaurant an easy task Pros Very user friendly to complete and assign tasks, complete checklists and communicate. Cons Looks difficult to new users, but you just have to use it a few times Review Source Response from HSI November 25, 2019 Zoe, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. SB Steph B. Administrator Automotive Used the software for: 2+ years ### "Piece. Of. Pie :)" February 20, 2019 5.0 A joy. A breeze. A task no one wants to do, made a little easier. Pros The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant. And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!! Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!! Cons I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol Review Source SC Sharon C. Specialist Retail Used the software for: Less than 6 months ### "Lowe's Safety First" March 14, 2021 5.0 Pros easy to upload photos and great link back to my email Cons we should have had it earlier-great idea and user friendly Review Source Response from HSI March 17, 2021 Sharon, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team AT Alexander T. Hands-on CTO Consumer Services Used the software for: Less than 6 months ### "Compliance software we like to use. There is big difference between like and need to use." May 30, 2018 5.0 Pros \- No need to monitor things as they come at the time I need to action. - Prebuilt workflows - SSO integration to our infrastructure Cons Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good. Review Source Response from HSI November 17, 2020 Thanks for the review, Alexander. Great to hear your experience with the Donesafe platform at UrbanYou. Thanks again and as always, stay safe out there. Team Donesafe. CP Craig P. Restaurant Managet Used the software for: Less than 6 months ### "Complete tasks with ease, easy sign on and report functionality. Coalition of reports great" May 21, 2018 5.0 Pros The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off. Cons Have not come across any issues so far which is pleasing. The software can be used on any device and desktop. Review Source Response from HSI November 17, 2020 Thanks for the review, Craig. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe. MB Mark B. Restaurant manager Restaurants Used the software for: Less than 6 months ### "Very easy site to log Hazards and incidents when they arise. Very easy to complete checks." July 24, 2018 5.0 A safer workplace with multiple staff ensuring the checks are completed. Pros Easy to navigate, the site is user friendly and also has a training section to practice logging hazards etc. Cons Actioning incidents and logs has too many steps when doing multiple as I have to bring up the list again and this had a few extra steps that should be reduced Review Source Response from HSI November 17, 2020 Thanks for the review, Mark. Great to hear your experience with the Donesafe platform at McDonald's. The incidents and logs have been created and put into place by your Health and Safety team at McDonald's. If you have any suggestions or feedback, please reach out to your team. Thanks again and as always, stay safe out there. Team Donesafe. PV Paolo V. Restaurant Manager Food & Beverages Used the software for: Less than 6 months ### "Easy to use and sign off" June 18, 2018 5.0 Easy to collate and enter critical information Pros Easy to use and sign off, clear steps when submitting events, actions are easy to sign off and easy to enter feedback Cons sometimes hard to finalise instances, sometimes requires footage upload which is unrealistic with current available internet connections and the fact that CCTV records large file sizes in HD. Review Source Response from HSI November 17, 2020 Thanks for the review, Paolo. Great to hear your experience with the Donesafe platform at McDonald's. If you are still facing challenges with file sizes and uploading please contact your Health and Safety team to make changes and offer assistance. Thanks again and as always, stay safe out there. Team Donesafe. sL shawn L. ASM Retail Used the software for: Less than 6 months ### "Lowes Paint" March 25, 2021 5.0 Really easy and helpful to remember to get item done Pros The ease of using it! Very user friendly Cons None so far. I like the ease of it and its easy step to use it! Review Source Response from HSI March 28, 2021 Shawn, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team JD James D. Restaurant Manager Used the software for: Less than 6 months ### "Fantastic " June 1, 2018 5.0 Pros All my safety documents in one and can use it in a digital form so no need for paper anymore which is great Cons Like to see more and more added to it over time to completely get rid of paper based checklists in the store Review Source Response from HSI November 17, 2020 Thanks for the review, James. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe. Talk to a Capterra advisor for free and get results within 15 minutes.