# Page 4 | HSI Donesafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is HSI Donesafe the right Quality Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141558/DoneSafe/reviews --- HSI Donesafe 4.8 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of HSI Donesafe ## Showing most helpful reviews Showing 76-96 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SD Sam D. Team Manager Reporting Systems & Analysis Telecommunications Used the software for: Less than 6 months ### "Great vendor to partner with - simple, intuitive, end-user focussed software" August 8, 2018 5.0 A great vendor to deal with - they really partner with their clients to get the best outcomes. We have been able to get the system up and running in a short period of time and are getting great results and feedback from stakeholders. Thanks Donesafe Pros The software is simple and intuitive to use and end-user focused. Cons The reporting/dashboarding/analytics has room for improvement - however Donesafe are licensing business intelligence software as part of the product offering so this will fill this functionality gap. Review Source Response from HSI November 17, 2020 Thanks for the review, Sam. Great to hear your experience with the Donesafe platform at Telstra. Thanks again and as always, stay safe out there. Team Donesafe. AL Andy L. Risk & Corporate Compliance Director Consumer Goods Used the software for: Less than 6 months ### "A Progressive Solution, not just a system " March 7, 2019 5.0 Pros The DoneSafe platform is the most progress and dynamic and responsive platform in the market. Its simplicity and responsiveness allows organisations to manage its holistic risks in real time. Cons Nothing. There is nothing to not like about DoneSafe! Review Source Response from HSI November 17, 2020 Thanks for the review, Andy. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe. KN Kevin N. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Brilliant software!" August 19, 2019 5.0 Pros The software is very simple to use and acceptable price compares to other organisation. Cons The system is very wise used and sometimes we have to contact Donesafe for the instruction. Review Source Response from HSI June 1, 2020 Kevin, thanks for leaving us such a wonderful review. We are thrilled that you enjoy our platform for all health and safety business requirements. From the Donesafe team. ZS Zoe S. Restaurant Manager Food & Beverages Used the software for: 1-2 years ### "Love Donesafe" November 13, 2019 5.0 Makes reviewing Safety and Security in the restaurant an easy task Pros Very user friendly to complete and assign tasks, complete checklists and communicate. Cons Looks difficult to new users, but you just have to use it a few times Review Source Response from HSI November 25, 2019 Zoe, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. SB Steph B. Administrator Automotive Used the software for: 2+ years ### "Piece. Of. Pie :)" February 20, 2019 5.0 A joy. A breeze. A task no one wants to do, made a little easier. Pros The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant. And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!! Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!! Cons I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol Review Source SC Sharon C. Specialist Retail Used the software for: Less than 6 months ### "Lowe's Safety First" March 14, 2021 5.0 Pros easy to upload photos and great link back to my email Cons we should have had it earlier-great idea and user friendly Review Source Response from HSI March 17, 2021 Sharon, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team MG Margie G. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "software review" August 24, 2019 5.0 as above - stream lined application, easy to use and fantastic mentoring of the product Pros Ease of set up. Brilliant customer support Australian multitude of applications for business use Cons not sure yet...Only reasonably new to the product Review Source Response from HSI November 25, 2019 Margie, thanks for taking the time to leave us a review. We are thrilled that you love the ease of set up and customer support; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and I hope our partnership continues to blossom. AT Alexander T. Hands-on CTO Consumer Services Used the software for: Less than 6 months ### "Compliance software we like to use. There is big difference between like and need to use." May 30, 2018 5.0 Pros \- No need to monitor things as they come at the time I need to action. - Prebuilt workflows - SSO integration to our infrastructure Cons Looking forward for offline app as it's pure online for now. Color system would be nice as well. Other things look good. Review Source Response from HSI November 17, 2020 Thanks for the review, Alexander. Great to hear your experience with the Donesafe platform at UrbanYou. Thanks again and as always, stay safe out there. Team Donesafe. CP Craig P. Restaurant Managet Used the software for: Less than 6 months ### "Complete tasks with ease, easy sign on and report functionality. Coalition of reports great" May 21, 2018 5.0 Pros The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off. Cons Have not come across any issues so far which is pleasing. The software can be used on any device and desktop. Review Source Response from HSI November 17, 2020 Thanks for the review, Craig. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe. CD Cameron D. Claims advisor. Financial Services Used the software for: 6-12 months ### "Concise, Simple, Efficient, Perfect. " May 28, 2018 5.0 Pros What impresses me most about this software is the simplicity and accessibility of all aspects associated with this software. Anything that I need to access on this software is always easy to find, on the rare occasion, this software makes it easy to search and locate whatever is needed. Thank you. Cons There is nothing that I really dislike about this software. This is a rarity for me not to find a negative, but on this occasion, I cannot say anything bad about this software. Review Source Response from HSI November 17, 2020 Thanks for the review, Cameron. Great to hear your experience with the Donesafe platform at Suncorp. Thanks again and as always, stay safe out there. Team Donesafe. MB Mark B. Restaurant manager Restaurants Used the software for: Less than 6 months ### "Very easy site to log Hazards and incidents when they arise. Very easy to complete checks." July 24, 2018 5.0 A safer workplace with multiple staff ensuring the checks are completed. Pros Easy to navigate, the site is user friendly and also has a training section to practice logging hazards etc. Cons Actioning incidents and logs has too many steps when doing multiple as I have to bring up the list again and this had a few extra steps that should be reduced Review Source Response from HSI November 17, 2020 Thanks for the review, Mark. Great to hear your experience with the Donesafe platform at McDonald's. The incidents and logs have been created and put into place by your Health and Safety team at McDonald's. If you have any suggestions or feedback, please reach out to your team. Thanks again and as always, stay safe out there. Team Donesafe. PV Paolo V. Restaurant Manager Food & Beverages Used the software for: Less than 6 months ### "Easy to use and sign off" June 18, 2018 5.0 Easy to collate and enter critical information Pros Easy to use and sign off, clear steps when submitting events, actions are easy to sign off and easy to enter feedback Cons sometimes hard to finalise instances, sometimes requires footage upload which is unrealistic with current available internet connections and the fact that CCTV records large file sizes in HD. Review Source Response from HSI November 17, 2020 Thanks for the review, Paolo. Great to hear your experience with the Donesafe platform at McDonald's. If you are still facing challenges with file sizes and uploading please contact your Health and Safety team to make changes and offer assistance. Thanks again and as always, stay safe out there. Team Donesafe. NB Nathan B. Dept Manager Wholesale Used the software for: Less than 6 months ### "Donesafe is EASY" April 27, 2021 4.0 Pros The ease of use and the intuitive nature of the programme made logging incidents and injuries a breeze. Cons I haven't had any cons yet. Maybe it could have asked a question about completing a certain task before it was closed off. Review Source Response from HSI May 3, 2021 Nathan, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team sL shawn L. ASM Retail Used the software for: Less than 6 months ### "Lowes Paint" March 25, 2021 5.0 Really easy and helpful to remember to get item done Pros The ease of using it! Very user friendly Cons None so far. I like the ease of it and its easy step to use it! Review Source Response from HSI March 28, 2021 Shawn, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team JD James D. Restaurant Manager Used the software for: Less than 6 months ### "Fantastic " June 1, 2018 5.0 Pros All my safety documents in one and can use it in a digital form so no need for paper anymore which is great Cons Like to see more and more added to it over time to completely get rid of paper based checklists in the store Review Source Response from HSI November 17, 2020 Thanks for the review, James. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe. BS Bev S. Recoveries and Settlement Consultant Used the software for: Less than 6 months ### "Just very user friendly and easy " July 30, 2018 5.0 Pros Very easy and visually well structured. I found exactly what I was looking for quite quickly and completed Cons I don't have any cons to advise of as I found the software very easy to use and user friendly to complete Review Source Response from HSI November 17, 2020 Thanks for the review, Bev. Great to hear your experience with the Donesafe platform at Suncorp. Thanks again and as always, stay safe out there. Team Donesafe. MV Michelle V. Claims Consultant Used the software for: Less than 6 months ### "I was requested to use the checklist & upload documents by my work as I work from - very easy to use" May 25, 2018 5.0 It was easy to communicate with my workplace and the information I received as well a them is clear and consistent, I had no usual glitches associated with the program and my team leader received the information in a very timely manner. Pros The pages where nice and clear, no typical glitches as with other similar programs it was quick, colourful and easy to use. Cons Perhaps the program may require small help ideas when you hover over the different areas to assist those who are unsure. Review Source Response from HSI November 17, 2020 Thanks for the review, Michelle. Great to hear your experience with the Donesafe platform. We continue to improve our product every month and your feedback has been added to our product management board. Thanks again and as always, stay safe out there. Team Donesafe. TL Tom L. Facilities Manager Used the software for: Less than 6 months ### "Fantastic" July 19, 2018 5.0 Pros Really fast and really easy to use. Have been using the tool for a risk audit completed last week. Very easy to upload, comment and get approval. Great tool Cons None that I can think of at this time. Review Source Response from HSI November 17, 2020 Thanks for the review, Tom. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe. CQ Cassandra Q. Shift Manager Food & Beverages Used the software for: 6-12 months ### "Easy to use " December 30, 2018 4.0 Pros The software is easy to use once you get use to it and has helpful videos Cons In the beginning it was very tricky to navigate Review Source Response from HSI November 17, 2020 Thanks for the review, Cassandra. Great to hear your experience with the Donesafe platform around how easy it is to use. Thanks again and as always, stay safe out there. Team Donesafe. MV Meher V. Business Development Analyst Used the software for: Less than 6 months ### "Donesafe is efficient, user friendly and easy to use compliance software" May 23, 2018 5.0 Pros It is really to navigate through and can be customised easily according to organisation's preferences /business processes. The flexibility that software provides makes the whole experience user friendly and helps in maintaining WHS records efficiently. Cons I can not think of anything which is not useful, Donesafe is perfect! Team provides ongoing support if anything is needed and software in itself works efficiently. Review Source Response from HSI November 17, 2020 Thanks for the review, Meher. Great to hear your experience with the Donesafe platform at HelloFresh. Thanks again and as always, stay safe out there. Team Donesafe. NG Nishit G. Team Manager Entertainment Used the software for: Less than 6 months ### "Feedback" January 29, 2019 5.0 I have submitted one incident couple of weeks ago and has found very useful tool. Pros Very easy and Self explanatory. Very easy for our Call Centre Staff to understand and to fill out the incident report if they need to. Cons nothing at this stage. But if I can find something I will sure let you know. Review Source Response from HSI November 17, 2020 Thanks for the review, Nishit. Great to hear your experience with the Donesafe platform at Tabcorp. Thanks again and as always, stay safe out there. 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