--- title: "Syxsense Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Syxsense Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/141605/Patch-Manager/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Syxsense Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Syxsense ## What is Syxsense? Syxsense discovers all endpoints communicating over your network, with cross-platform support for Windows, Mac, Linux, iOS, and Android, so you can manage desktops, laptops, virtual machines, IoT, and mobile devices from one place. Syxsense deploys seamlessly across your enterprise and provides real-time visibility into the health and security status of your endpoints. Syxsense supports integration with Active Directory, enabling teams to utilize existing device- and user-based policies. ## What is Syxsense used for? [Patch Management](https://www.capterra.com/patch-management-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 61 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 3% Starting price $5 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Syxsense 4.6 (61) VS. [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $5 Other, Per Year Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (61) Ease Of Use 4.6 (294) Value For Money 4.6 (49) Value For Money 4.5 (251) Customer Service 4.6 (57) Customer Service 4.5 (249) ## Syxsense alternatives [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (498)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141605/Patch-Manager/alternatives/) ## FAQs about Syxsense Overview ### What problems does Syxsense solve? Syxsense helps IT teams solve remote patching gaps, poor device health visibility, and manual software update work across distributed Windows, Mac, Linux, and server environments. It automates patch scans, deployments, reporting, and remote support, making it especially valuable for IT managers, system administrators, and security teams managing traveling or work-from-home devices. Answer based on 43 reviews Overview ### Which roles and teams benefit most from Syxsense? Syxsense is most used by IT managers, systems administrators, infrastructure engineers, and support teams that need centralized endpoint management, patching, and device monitoring. IT directors, heads of technology, and CTOs benefit from visibility into security posture, compliance, and asset health, while security analysts use it to reduce vulnerabilities and streamline remediation. Answer based on 60 reviews Overview ### What company size and specific industries is Syxsense built for? Syxsense is designed for IT professionals, SecOps departments, and managed service providers that manage 100 to 100,000 endpoints. It fits organizations that need endpoint management and endpoint security in a single platform, especially larger businesses and service providers with complex device environments. Features and Usability ### What are the key features of Syxsense? Syxsense includes core patch management features such as automated patch deployment, patch scheduling, and third-party application updates across Windows, macOS, and cloud-hosted devices. Differentiator features include its cloud agent, remote software deployment, remote control, device health dashboards, and reporting for compliance, inventory, and endpoint status. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does Syxsense integrate with? Syxsense connects natively to 7 third-party platforms, including Microsoft 365, Microsoft Entra ID, Okta, ServiceNow, TeamViewer ONE, Zendesk Suite, and Ansible Automation Platform. Reviewer mentions also reference KeePass for password management, adding another known integration point. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Syxsense offer? Syxsense provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover product topics for groups, and documentation and videos offer self-paced reference material for users getting started. Answer based on 3 reviews Getting Started and Support ### What customer support options does Syxsense offer, and how do users rate the experience? Syxsense offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, helpful, and thorough, with same-day replies and strong onboarding and training. A few note occasional delays fixing issues after updates, but unresolved cases appear uncommon. Answer based on 22 reviews Features and Usability ### How well does Syxsense's cloud agent work for remote devices? Syxsense manages remote endpoints well through its cloud agent, making patching, software deployment, and device visibility easier without VPN access. IT teams with traveling staff and distributed offices value the simple rollout and web-based control, though some users want better offline task handling and report occasional slowdowns or scheduling limits. Answer based on 22 reviews Features and Usability ### Is Syxsense easy to use for patch management? Syxsense makes patch management easy to learn and run, with a clear interface and fast setup for most IT teams. Small business staff and admins managing remote devices like the quick policy creation, device health views, and simple navigation, though a few users find parts like package building or tutorials less intuitive. Answer based on 20 reviews ## Features AI summary Based on 5,645 IT Management reviews Capterra reviewers point to these as the top priorities when evaluating IT Management software: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Remote Monitoring & Management** (**47%**) Syxsense supports all three features buyers rate highest: **Patch Management**, **Real-Time Monitoring**, and **Remote Monitoring & Management**. Together, these capabilities help businesses keep systems up to date, track device health as issues happen, and manage endpoints remotely, allowing teams to reduce risk, respond faster, and maintain more consistent IT operations. Remote Access/Control 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Audit Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatic Patch Deployment 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set a time to deploy patches automatically Automatic Scans 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Setup recurring or automatic scans Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Syxsense 128 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Containment: Decrease exposure from vulnerability by automatically implementing temporary (or permanent) compensating controls - Automated Remediation: Reduces time spent remedying issues manually. Resolves common network security incidents quickly. - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavioral Analytics: Track and analyse user behavior within a system or network - BYOD Management: Manage and secure access to business data and applications on personal devices. - Chat/Messaging: Communicate using direct chat or messages within the system - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Cross-Platform: Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Device Management: Maintenance and upkeep of physical and/or virtual devices - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Firewall: Protects containers, applications, and sensitive information from a variety of attacks and malware threats. - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - License Management: Track and organize the number of licenses available to the organization - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Scanning: Scanning networks to identify security threats - Network Wide Management: The ability to manage all patches within a network - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Password Protection: Protect passwords from security threats - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Support: Provide support to your customers and employees remotely over a shared network - Remote Update/Installation: Deploy updates or install new software remotely - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Runtime Container Security: Continuously vetting activities within the container application environment including hosts, open ports, protocols and payloads. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Session Recording: Record active support and chat sessions for auditing and training - Session Transfer: Transfer a support session to another team member - Single Sign On: Allow users to access multiple services after entering their login credentials once - Source-Code Scanning: Scan the initial code written for application development - SQL Injections: Protect against code driven website security attack techniques - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VPN: Extend virtual private network over public networks to enable protected information exchange - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (53) 4.5 Based on 53 reviews ## Pricing Value for money 4.6 (49) Free Trial Basic $5.00 Other,Per Year Value for money 4.6 (49) 4.6 Based on 49 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Ansible Automation Platform](https://www.capterra.com/p/206320/Ansible-Automation-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (57) 4.6 Based on 57 reviews ## User reviews Overall rating 4.6 Based on 61 reviews Filter by rating 5(42) 4(15) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent SG Sean G. VP Media Production ### "Great visibility and control solutions" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 10, 2023 Pros \- Easy to use - Quick to respond - Helpful customer support - Easy to deploy agents - 14day free trial - Visual overview of environment health Cons \- Not an endpoint protection platform - Not allowed to open several tabs - It's confusing using a remote control Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Cloud Infrastructure Engineer Information Services ### "World class update management for update and installation of patches in real time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 6, 2023 Pros I just started using Sysense, and I have no -ve feedback about it yet. Cons the easiness in auto update and installation of patches @ real time for all devices or applications Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PE Patrick E. IT Security Manager Hospital & Health Care ### "Good Cloud Patch Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 13, 2023 This solution helped us get back on top of patching including 3rd party patches. It solved the problem of patching systems outside out network. Pros It is fully cloud based with an agent install. That was a requirement. It can also setup dynamic patching schedules based of when Patch Tuesday comes on the calendar. That was a requirement for us. Cons The base solution (without Cortex) is adequate at doing patches and tasks, but it is quite expensive for lacking some basic functions I would expect it to have that are in Cortex. For example: running a task only runs on the systems online in that moment. If the system comes on a minute after the task started, it will not run. With Cortex, the agents check in to the cloud to see if there are any tasks for it and runs it as soon as coming online. This should be part of the base patch management solution. Switched from [SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/) Needed a solution that can patch from the cloud. Alternatives considered [Automox](https://www.capterra.com/p/148872/Automox/) [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/) Reasons for choosing Syxsense Price and features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VK Vaseem K. Engineer Computer & Network Security ### "What a disaster!! This Sw should be shamed ! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2021 Awful. I wished our IT dept had made better choices. Pros Nothing. What a absolutely worst way to make pc unusable. Cons Everything is bad. There is nothing to like about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Grant B. IT Manager Electrical/Electronic Manufacturing ### "Syxsense: a requirement in a "remote worker" age" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 Super easy to work with Company. Dedicated. Open to suggestions, but cover most of any circumstance. Pros Extremely easy to rollout to machines. Nothing to configure on each machine. Agent takes configurations and actions from the web console. Have a cloud based service reaches users who do not use VPN at all or very much. Cons There are a lot of settings and configuration options. Mostly our problem is in deciding what options to apply and what affect they will have on the user population. Saying that, Syxsense onboarding has been tremendous! Their patient and insightful trainer led us through all of the options, even suggesting starting points for deployment that we could upgrade later. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Richard B. Sr Vice President Information Technology Banking ### "Syxsense, Best tools for application and patch management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2020 Exceptional product. Industry leader! Pros We evaluated several products. Syxsense surpassed their competitors on all features. It's easy to understand and the application functionality is very intuitive. Deployment was completed quickly through login script and the application become functional within a matter of a couple days. The Syxsense team was knowledgeable and quick to respond to any questions or configuration concerns. This product surpassed our objectives which rarely happens. Cons Improvements could be made in executive reporting capabilities. Reasons for choosing Syxsense Capabilities: Application Management Patch Management Patch Remediation and rollback Vulnerability Assessment Deployment control Ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Narasimha B. System ENgineer Facilities Services ### "Syxsense Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 20, 2020 I dont have to worry if my systems are patched because I can run them on a schedule with Syxsense Pros The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product Cons The UI was really bad couple years ago when we got the software but it has developed a lot over the time. Reasons for choosing Syxsense Pricing was the key factor, the setup was also easy when compared to other products Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WP Won P. It administrator Biotechnology ### "Syxsense makes sense if you are a small company who needs almost one stop management" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 20, 2020 Pros The ability to do almost everything one would need in IT administration. Cons Bugs with remote connectivity and control, website issues with site rendering. Lack of ability to transfer more than one file at a time from a target system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Michael P. IT Technician Information Technology and Services ### "Great for SMB Remote/Mobile Companies " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2020 Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up. Pros It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on a machine, view the serial number of a device, and a big one, upload and remotely deploy software that our org didn't have before. A fair amount of our team of about 150 people are traveling or working remote which made a solution like Microsoft's SCCM or WSUS not practical. In addition, we don't have to have a separate management solution for Apple devices. We have the Syxsense agent on cloud hosted servers in Azure and AWS also. Lastly it is very easy to setup patching groups and windows as well as manually scan and patch if needed. Cons The remote screen desktop connection tool could be a little more polished. Switched from [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) We were departing from a managed software service company. Reasons for choosing Syxsense Cost, east of use, support of 3rd party patches, extra features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jayson J. It manager Financial Services ### "Syxsense" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2020 Pros Easy patch deployment in and out of the organisation’s network. Possible to deploy software too Cons Slow web console interface, needs to refresh at timess Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141605/Patch-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.