# Syxsense Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Syxsense Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/141605/Patch-Manager/pricing

---

# 

 Syxsense Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Syxsense

## What is Syxsense?

Syxsense discovers all endpoints communicating over your network, with cross-platform support for Windows, Mac, Linux, iOS, and Android, so you can manage desktops, laptops, virtual machines, IoT, and mobile devices from one place. Syxsense deploys seamlessly across your enterprise and provides real-time visibility into the health and security status of your endpoints. Syxsense supports integration with Active Directory, enabling teams to utilize existing device- and user-based policies.

## What is Syxsense used for?

[Patch Management](https://www.capterra.com/patch-management-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Overall rating

Based on 61 user reviews

Reviews sentiment

Positive

93%

Neutral

3%

Negative

3%

Starting price

$5

Other, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Syxsense

4.6 (61)

VS.

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$5

Other, Per Year

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (61)

Ease Of Use

4.5 (264)

Value For Money

4.6 (49)

Value For Money

4.4 (222)

Customer Service

4.6 (57)

Customer Service

4.5 (220)

## Syxsense alternatives

[4.7 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

Starting price

$1.00

Per User, Per Month

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting price

$67.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/141605/Patch-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Audit Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatic Patch Deployment

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set a time to deploy patches automatically

Automatic Scans

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Setup recurring or automatic scans

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Syxsense 123 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Application programming interface that allows for integration with other systems/databases

Download applications that can be internally saved

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Decrease exposure from vulnerability by automatically implementing temporary (or permanent) compensating controls

Set a time to deploy patches automatically

Setup recurring or automatic scans

Create backups and provide methods to recover deleted/lost data

Track and analyse user behavior within a system or network

Manage and secure access to business data and applications on personal devices.

Communicate using direct chat or messages within the system

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Identify component attributes like servers, hardware, software, and manage relationships across all services

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Manage the processes involved when making the application ready for use

Maintenance and upkeep of physical and/or virtual devices

Access client's system information, including hardware and software configuration, to perform diagnostics

Assemble applications and processes by dragging over and arranging pre-built components

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

A chronological record of actions or occurrences within a network, software, or process

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track and manage inventory levels to maintain proper supply

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Identify and respond to unexpected problems or failures (ie. "negative events")

Monitor the movement of one or more IT assets throughout the organization

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Track and organize the number of licenses available to the organization

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Scanning networks to identify security threats

The ability to manage all patches within a network

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Protect passwords from security threats

Install software updates and bug fixes remotely

Determine which patches should receive immediate attention

Test patches before deployment to mitigate security risks

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Estimate or forecast of a future scenario based on the study of present trends

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Control system behavior and appearance, and access and report on system status/health from a distant location

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Provide support to your customers and employees remotely over a shared network

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Continuously vetting activities within the container application environment including hosts, open ports, protocols and payloads.

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Manage and control the security aspects of an organization's digital assets, resources, and operations

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Record active support and chat sessions for auditing and training

Transfer a support session to another team member

Allow users to access multiple services after entering their login credentials once

Scan the initial code written for application development

Protect against code driven website security attack techniques

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Extra layer of security that requires not only a password and username but also something specific to that user

Manage computers located anywhere without the remote customer present at the other end

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Extend virtual private network over public networks to enable protected information exchange

The process of identifying, quantifying, and prioritizing the vulnerabilities in a system.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Classify levels of threat and organize actions based on priorities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (53)

4.5

Based on 53 reviews

## Pricing

Value for money

4.6 (49)

Free Trial

Basic

$5.00

Other,Per Year

Value for money

4.6 (49)

4.6

Based on 49 reviews

## Integrations

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Okta](https://www.capterra.com/p/119653/Okta/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

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Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (57)

4.6

Based on 57 reviews

## User reviews

Overall rating

4.6

Based on 61 reviews

Filter by rating

5(42)

4(15)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

SG

Sean G.

VP

Media Production

### "Great visibility and control solutions"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 10, 2023

Pros

\- Easy to use - Quick to respond - Helpful customer support - Easy to deploy agents - 14day free trial - Visual overview of environment health

Cons

\- Not an endpoint protection platform - Not allowed to open several tabs - It's confusing using a remote control

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Cloud Infrastructure Engineer

Information Services

### "World class update management for update and installation of patches in real time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 6, 2023

Pros

I just started using Sysense, and I have no -ve feedback about it yet.

Cons

the easiness in auto update and installation of patches @ real time for all devices or applications

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PE

Patrick E.

IT Security Manager

Hospital & Health Care

### "Good Cloud Patch Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 13, 2023

This solution helped us get back on top of patching including 3rd party patches. It solved the problem of patching systems outside out network.

Pros

It is fully cloud based with an agent install. That was a requirement. It can also setup dynamic patching schedules based of when Patch Tuesday comes on the calendar. That was a requirement for us.

Cons

The base solution (without Cortex) is adequate at doing patches and tasks, but it is quite expensive for lacking some basic functions I would expect it to have that are in Cortex. For example: running a task only runs on the systems online in that moment. If the system comes on a minute after the task started, it will not run. With Cortex, the agents check in to the cloud to see if there are any tasks for it and runs it as soon as coming online. This should be part of the base patch management solution.

Switched from

[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)

Needed a solution that can patch from the cloud.

Alternatives considered

[Automox](https://www.capterra.com/p/148872/Automox/)

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reasons for choosing Syxsense

Price and features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VK

Vaseem K.

Engineer

Computer & Network Security

### "What a disaster!! This Sw should be shamed ! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 4, 2021

Awful. I wished our IT dept had made better choices.

Pros

Nothing. What a absolutely worst way to make pc unusable.

Cons

Everything is bad. There is nothing to like about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Grant B.

IT Manager

Electrical/Electronic Manufacturing

### "Syxsense: a requirement in a "remote worker" age"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2021

Super easy to work with Company. Dedicated. Open to suggestions, but cover most of any circumstance.

Pros

Extremely easy to rollout to machines. Nothing to configure on each machine. Agent takes configurations and actions from the web console. Have a cloud based service reaches users who do not use VPN at all or very much.

Cons

There are a lot of settings and configuration options. Mostly our problem is in deciding what options to apply and what affect they will have on the user population. Saying that, Syxsense onboarding has been tremendous! Their patient and insightful trainer led us through all of the options, even suggesting starting points for deployment that we could upgrade later.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Richard B.

Sr Vice President Information Technology

Banking

### "Syxsense, Best tools for application and patch management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2020

Exceptional product. Industry leader!

Pros

We evaluated several products. Syxsense surpassed their competitors on all features. It's easy to understand and the application functionality is very intuitive. Deployment was completed quickly through login script and the application become functional within a matter of a couple days. The Syxsense team was knowledgeable and quick to respond to any questions or configuration concerns. This product surpassed our objectives which rarely happens.

Cons

Improvements could be made in executive reporting capabilities.

Reasons for choosing Syxsense

Capabilities: Application Management Patch Management Patch Remediation and rollback Vulnerability Assessment Deployment control Ease of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Narasimha B.

System ENgineer

Facilities Services

### "Syxsense Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 20, 2020

I dont have to worry if my systems are patched because I can run them on a schedule with Syxsense

Pros

The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product

Cons

The UI was really bad couple years ago when we got the software but it has developed a lot over the time.

Reasons for choosing Syxsense

Pricing was the key factor, the setup was also easy when compared to other products

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WP

Won P.

It administrator

Biotechnology

### "Syxsense makes sense if you are a small company who needs almost one stop management"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 20, 2020

Pros

The ability to do almost everything one would need in IT administration.

Cons

Bugs with remote connectivity and control, website issues with site rendering. Lack of ability to transfer more than one file at a time from a target system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Michael P.

IT Technician

Information Technology and Services

### "Great for SMB Remote/Mobile Companies "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2020

Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up.

Pros

It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on a machine, view the serial number of a device, and a big one, upload and remotely deploy software that our org didn't have before. A fair amount of our team of about 150 people are traveling or working remote which made a solution like Microsoft's SCCM or WSUS not practical. In addition, we don't have to have a separate management solution for Apple devices. We have the Syxsense agent on cloud hosted servers in Azure and AWS also. Lastly it is very easy to setup patching groups and windows as well as manually scan and patch if needed.

Cons

The remote screen desktop connection tool could be a little more polished.

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

We were departing from a managed software service company.

Reasons for choosing Syxsense

Cost, east of use, support of 3rd party patches, extra features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jayson J.

It manager

Financial Services

### "Syxsense"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2020

Pros

Easy patch deployment in and out of the organisation’s network. Possible to deploy software too

Cons

Slow web console interface, needs to refresh at timess

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141605/Patch-Manager/reviews/)

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