# Page 2 | Syxsense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Syxsense the right IT Management solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141605/Patch-Manager/reviews --- Syxsense 4.6 (61) [View alternatives](https://www.capterra.com/p/141605/Patch-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Syxsense ## Showing most helpful reviews Showing 26-50 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GB Grant B. IT Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Syxsense: a requirement in a "remote worker" age" August 24, 2021 5.0 Super easy to work with Company. Dedicated. Open to suggestions, but cover most of any circumstance. Pros Extremely easy to rollout to machines. Nothing to configure on each machine. Agent takes configurations and actions from the web console. Have a cloud based service reaches users who do not use VPN at all or very much. Cons There are a lot of settings and configuration options. Mostly our problem is in deciding what options to apply and what affect they will have on the user population. Saying that, Syxsense onboarding has been tremendous! Their patient and insightful trainer led us through all of the options, even suggesting starting points for deployment that we could upgrade later. Review Source NA Nichollas A. IT Tech Support Information Technology and Services Used the software for: 2+ years ### "Syxsense helped me learn" October 7, 2020 5.0 Being a young professional, I learned with Syxsense how much important a patch update is and how they affect the workstations, most of time helping dealing with issues with previous patches. Moreover, it makes the environment much easier to take care of having so many useful functionalities that help us in a Daily basis. Pros The software have a broad range of functionalities that help an IT environment that goes from letting you check a PC information through inventory to updating patches, creating specific tasks like installing a software and having security options to help maintain your environment as safe as possible. Cons The pop up window whenever I am creating a task looks weird for having to side scroll to view some information. Review Source ÈR Ètienne R. Systems Administrator Legal Services Used the software for: 1-2 years ### "Syxsense patch management is instrumental in making telework happen" March 31, 2020 5.0 A couple of years ago, our organization saw a need to move its patch management technology, which was on-prem, to a cloud solution. As we started to transition to a mobile workforce, we quickly realized that we needed to have the same visibility into the laptops as we had into our desktops and servers. We vetted several companies. None offered the capability and simplicity of the Syxsense. Pros Syxsense is much more than a patch management solution. Syxsense gives us the ability to deploy software and provide remote assistance to our employees no matter where they are in the world. Amid the COVID-19 pandemic, with more and more of our employees being required to work from home, Syxsense has been instrumental in making telework happen for our organization. Cons Having a cloud solution is a huge benefit over what we were using, which was on-prem. There's nothing I like least. Review Source JB Jason B. Systems Administrator Information Technology and Services Used the software for: 1-2 years ### "Syxsense Review" October 7, 2020 4.0 The main reason for jumping to Syxsense over a internal Wsus server was the fact that everything is cloud based and we didn't have to rebuild a Wsus server every year.. also to view a visual overview of the health of our environment without running huge Enterprise software's like SCCM etc. Pros Some of the key features we love about Syxsense would be the Built in Remote tool, the Site health overview, and the easy to read dashboards. Cons Interface has its slow days still, the one thing that annoys me the most is the Search field (i get it had to query information but some days it gets to the point where you type 1 letter, wait 10 seconds then type the next letter..) Reason for choosing Syxsense the support team was much more helpful and prompt. Cloud Management Suite was also packed with more features that we were lacking in the past so it was a no brainer. Review Source KH Kim H. Systems Administrator Utilities Used the software for: 6-12 months ### "The way of the future" October 7, 2020 5.0 We have been able to bring in all of our member offices and view their device health through the same console that we use to manage our corporate devices. The ability to setup patch scans and patch deploys based on different offices and different operating systems has helped relieve a lot of stress and worrying for us. Pros We were starting to see issues keeping our devices up to date prior to Covid but when Covid hit and we were no longer seeing devices in the office Syxsense was a life saver! It has allowed us to keep eyes on our devices and ensure that they are fully patched against vulnerabilities. The remote control feature has allowed us to get to devices that we can't access via VPN. Cons The interface can be a little slow and quirky occasionally and we do run across strange issues with devices from time to time but I have to say the support team has been very helpful in following up quickly to our tickets and working with us to understand and resolve the issues. Review Source SR Shannon R. IT Support Legal Services Used the software for: 1-2 years ### "Pleasure to deal with " May 19, 2017 5.0 Its a great tool that I use daily and wouldnt be able to do my job without it! Pros I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager. I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one. Review Source VR Verified Reviewer Cloud Infrastructure Engineer Information Services Used the software for: Less than 6 months ### "World class update management for update and installation of patches in real time" May 6, 2023 5.0 Pros I just started using Sysense, and I have no -ve feedback about it yet. Cons the easiness in auto update and installation of patches @ real time for all devices or applications Review Source LR Liam R. IT Systems Administrator Wholesale Used the software for: 2+ years ### "Patch Management Made Easy" October 7, 2020 4.0 Overall, the product is helping us save time, and be more efficient when it comes to patch management. It also makes sure that our devices are up-to-date and secure against the many new threats that come about. Pros One of the main pros of this software is the ability to easily see the status of your devices in one place, to easily pick out devices that need updating. Being able to click on the device and view a fully detailed view of the device and the patches available for it saves so much time for us as in IT department. Another pro is the ability to schedule patch installations to avoid downtime during the day. The report feature is also very useful for auditing and tracing purposes. Cons I am happy with the product and can't think of an improvement at this time. Review Source DW Dustin W. Network Engineer Hospital & Health Care Used the software for: Less than 6 months ### "Still Implementing but so far Impressed" June 6, 2019 5.0 We have a unique environment where we have 11 total sites and fairly slow links to some of our more remote locations. Pushing windows updates across these links was next to impossible. Cloud Management Suite helps us to fix this issue by allowing the system updates to come down over our faster internet connections at these sites instead of trying to push it across our much slower ELAN. Pros The ease of deployment was a huge selling point for my organization. We have been able to include the client on our images which wasn't an option with some of the other solutions that we looked at before purchasing Cloud Management Suite. We also really like the fact that we can upload our own custom install packages into the cloud and push them down to our clients at our 10 remote locations. Cons The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again. I think that this is fairly common with web consoles though and is a huge hindrance to our overall workflow. Reason for choosing Syxsense Cloud Management Suite offers the best combination of cost point with functionality that we found on the market. Working in healthcare IT you quickly find out that every dollar counts. Cloud Management Suite provided us with the functionality that we have been sorely lacking at a price that our Physicians could live with. Review Source NW Nick W. Sr. Infrastructure Engineer Banking Used the software for: 2+ years ### "That solution that works perfectly" October 7, 2020 5.0 Pros I love that the software just works and you can set schedules for all patching needs. I have Sxysense setup to be fully automated. A huge pro for this is that Syxsense can patch devices that are connected to Home Wifi when users take devices home. Cons I have no big cons for dealing with the software. Review Source WR Wajji R. Systems Engineer Mining & Metals Used the software for: 1-2 years ### "Best and Easy to Manage" October 7, 2020 5.0 Pros Syxsense is a lot easy to use and has all the features that I was looking for for a while. I have been using it for more than a year now and it has been the best product I have ever used when it comes to manage organization devices. Cons I never disliked anything about this software. Whenever I had questions, I would open up a case with their technical support team and they would reach out right away to help me out with anything. Review Source SM Sean M. Director of IT Hospital & Health Care Used the software for: 6-12 months ### "Patching rescue to Covid-19" October 7, 2020 4.0 I've been able to address Windows patching for staff who no longer come into our network due to Covid-19, as well as software patching capabilities. Remote management has also been helpful as well as basic system review/maintenance in the background without the user's input(CMD/Powershell). Pros The software allows us to easily manage the Windows/software patches to our fleet of users forces to work remotely due to Covid-19. the software was easy to deploy and fairly intuitive to use. Cons So far I haven't found any drawbacks to the system. Reason for choosing Syxsense I needed a solution and Syxsense had the solutions. Review Source JK Jim K. Information Technology Desktop Analyst Insurance Used the software for: 2+ years ### "Excellent customer service" October 7, 2020 5.0 cuts down on the time it takes to resolve problems Pros The support you get from Syxsense is unmatched. Cons due to it being in the cloud, it tends to sometimes be a bit slow going from task to task and updating properly on screen. Reason for choosing Syxsense the excellent price they gave us from regular price and the support they had after you purchase the product was unmatched. Review Source JO Jameson O. IT Support Specialist Mining & Metals Used the software for: 1-2 years ### "Syxsense Cloud-Based Endpoint System" November 17, 2020 5.0 The customer support has been great and so has the training. Pros The automated tasks you can create for scanning, patching and deploying is amazing. Cons The only thing I'd love in an update would be the ability to remotely deploy multiple software's to one or many computers. Review Source RB Richard B. Sr Vice President Information Technology Banking Used the software for: Less than 6 months ### "Syxsense, Best tools for application and patch management" December 16, 2020 5.0 Exceptional product. Industry leader! Pros We evaluated several products. Syxsense surpassed their competitors on all features. It's easy to understand and the application functionality is very intuitive. Deployment was completed quickly through login script and the application become functional within a matter of a couple days. The Syxsense team was knowledgeable and quick to respond to any questions or configuration concerns. This product surpassed our objectives which rarely happens. Cons Improvements could be made in executive reporting capabilities. Reason for choosing Syxsense Capabilities: Application Management Patch Management Patch Remediation and rollback Vulnerability Assessment Deployment control Ease of use Review Source AF Antonio F. User Support Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "Painless Implementation for a Better Managed Environment" October 17, 2019 5.0 Patch manager drastically improved the maintenance of our organization's devices by providing a quick and easy method to keep computers healthy and up to date. We implemented Patch Manager for the use of managing our many client devices from a security and update perspective. The discovery phase is quick and painless resulting in a fast implementation. I would definitely recommend the product and will continue vouch for it in future workplaces. Pros Great visibility of all devices organization wide. Easily check health status of devices. User friendly and globally accessible web interface. Cons More robust server patching would have made managing servers through Patch Manager just as valuable as client devices. Reason for choosing Syxsense I was not involved in the purchasing process but was very happy with the decision. Review Source SG Sean G. VP Media Production Used the software for: 6-12 months ### "Great visibility and control solutions" December 10, 2023 3.0 Pros \- Easy to use - Quick to respond - Helpful customer support - Easy to deploy agents - 14day free trial - Visual overview of environment health Cons \- Not an endpoint protection platform - Not allowed to open several tabs - It's confusing using a remote control Review Source CK Chris K. IT Operations Manager Telecommunications Used the software for: 6-12 months ### "Way better Patching compared to VNC" February 14, 2017 5.0 Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time. Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies. Pros Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time. Review Source VK Vaseem K. Engineer Computer & Network Security Used the software for: 6-12 months ### "What a disaster!! This Sw should be shamed ! " October 4, 2021 1.0 Awful. I wished our IT dept had made better choices. Pros Nothing. What a absolutely worst way to make pc unusable. Cons Everything is bad. There is nothing to like about it. Review Source AM Andrew M. Head of Infrastructure Financial Services Used the software for: 6-12 months ### "Excellent product" October 7, 2020 5.0 Awesome love the tool Pros Very Easy to manage pretty much set it and forget it Cons Would like to be able to automatically join groups upon agent install creates alot of management Reason for choosing Syxsense Cloud based no on-prem infa Review Source MN Matheus N. IT Analyst Information Technology and Services Used the software for: 2+ years ### "Syxsense is a great tool in its main proposed functions." October 9, 2020 4.0 Pros Being able to manage computer security quickly and easily is great. The patch management is done in a way that I have not found in another tool. Cons Minor flaws in the remote access function, but nothing that impedes the main functions of the solution. Review Source DB Daniel B. System Engineer Medical Devices Used the software for: 6-12 months ### "Very good patch management software" September 14, 2017 5.0 Pros Very easy to use software. It has so many more features than any other patch management software on the market. Easy to use task config and setup. Cons One thin I would like to see is better communication between the endpoints and the application to update the IP address as soon as a new connection is made. currently that side of it is pretty slow. Review Source JJ Jayson J. It manager Financial Services Used the software for: 6-12 months ### "Syxsense" November 18, 2020 4.0 Pros Easy patch deployment in and out of the organisation’s network. Possible to deploy software too Cons Slow web console interface, needs to refresh at timess Review Source AB Amanda B. Senior IT Developer Financial Services Used the software for: 1-2 years ### "Great Product Great Support" June 6, 2019 5.0 Its been great, so easy to use and helpful beyond imagine Pros I like the customization! I can run specific patches on specific devices at specific. I can schedule night patches, I can exclude servers, and can review the task. I also love the support, I always get a response that day and get a follow up as well Cons The limited reports and that some were removed. Review Source BP Bertie P. IT Manager Used the software for: 1-2 years ### "Could never get things right" May 10, 2018 2.0 Pros When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance. Cons Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers. Review Source Similar Products Featured