TurnTo Networks

Turn To

5 / 5
1 review

Who Uses This Software?

TurnTo provides next-gen customer content solutions to top merchants and brands. eCommerce leaders like Saks Fifth Avenue, and brands like Cole Haan rely on TurnTo for their customer-voice programs.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • TurnTo Networks
  • www.turntonetworks.com
  • Founded 2007
  • United States

About Turn To

TurnTo provides the next generation of customer content solutions to top merchants and brands. With a unique suite of four innovative products that work beautifully togetherRatings & Reviews, Community Q&A, Visual Reviews, and Checkout CommentsTurnTo produces more content of more different types, delivering greater conversion lift, better SEO, and deeper merchandising insights. Thats why eCommerce leaders like Saks Fifth Avenue, Newegg, Sur La Table, and GNC, and brands like Cole Haan, Jockey

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Turn To Features

  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Turn To Reviews

A great platform for customer interaction

Jan 17, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: Moderation is easy, and it really helps with engagement. Customers can share their own personal experience about your product, and can give their insights first hand. You can control what appears in your page since you'll moderate and approve the questions and answers as needed.

Cons: It makes the audience, not read what's already in your product description. Instead of reading, they ask questions.