# Copper Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Copper Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/141642/Copper --- # Copper Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Copper ## What is Copper? Copper is the easy-to-use CRM for businesses on Google Workspace looking to manage more sales leads & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Copper integrates with Gmail and other Google Apps, so it logs all emails and other interactions to the right contact. Teams can also see sales and relationship essentials, including email threads, past interactions, tasks and more in one place. ## What is Copper used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Recognitions Shortlist Overall rating Based on 622 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Seamless Google workspace connectivity Intuitive and streamlined user experience High cost and limited value Recurring technical glitches and slow fixes Starting price $12 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - CRM / 2026 - Email Tracking / 2025 - Lead Management / 2025 - Real Estate CRM / 2025 - Sales Force Automation / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Copper alternatives Highest Rated [4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (6,974)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (3,446)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141642/Copper/alternatives/) ## FAQs about Copper Overview ### What problems does Copper solve? Copper solves scattered lead and customer data, missed follow-ups, and time-consuming manual CRM updates by syncing Gmail, Calendar, Drive, and Slack activity into one workflow. Sales teams, account managers, small businesses, and nonprofits use it to track pipelines, payments, deliverables, and client communication without losing visibility or momentum. Answer based on 351 reviews Overview ### Which roles and teams benefit most from Copper? Copper is most used by sales teams, business owners, and executive leaders who need a simple CRM tied closely to email and pipeline activity. Account executives, sales managers, and account managers use it to track deals and follow-ups, while operations and marketing leaders rely on it for customer visibility, process consistency, and forecasting. Answer based on 578 reviews Overview ### What company size and industries is Copper built for? Copper is built for small businesses on Google Workspace, with 93% of reviewers from small companies. It also serves midsize firms at 4% and enterprises at 3%. Its strongest reviewer presence is in Marketing and Advertising at 9%, followed by Real Estate at 8% and Computer Software at 6%. Answer based on 622 reviews Features and Usability ### What are the key features of Copper? Copper includes core CRM features for contact management, lead management, opportunity management, and sales pipeline tracking, with differentiators centered on Google Workspace integrations for Gmail and Calendar sync. Reviewers also highlight email tracking, task reminders, workflow automation, and customizable fields and reports for managing client data and follow-ups. Answer based on 167 reviews Pricing ### How much does it cost and what fees or limitations are included? Copper starts at $12/user/month for Starter, then Basic at 29, Professional at 69, and Business at 134 per user monthly; a free trial is available. Reviewers often call early plans affordable for small teams, but note Basic’s 3-seat limit and that advanced reporting and other features sit in higher-priced tiers. Answer based on 68 reviews Integrations ### Which third-party tools and platforms does Copper integrate with? Copper integrates with Gmail, Google Workspace, Google Calendar, Mailchimp, Zapier, Slack, and PandaDoc, with Gmail appearing most often in reviewer feedback. It also supports more than 100 integrations overall, including catalog listings such as Apollo.io and Calendly, covering email, calendar, automation, communication, and document workflows. Answer based on 296 reviews Getting Started and Support ### How easy is it to onboard and train a team on Copper? Copper is generally quick to onboard for teams already using Gmail and Google Workspace, with many reviewers calling it intuitive for everyday users and tech-savvy staff. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Admins, custom workflows, and nontechnical users may need more time and guided support. Answer based on 49 reviews Getting Started and Support ### What customer support options does Copper offer, and how do users rate the experience? Copper offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, personal, and quick to resolve issues, especially by phone, but others report outdated help articles, bot-heavy interactions, slower responses, and recurring frustration with billing and cancellation help. Answer based on 109 reviews ## Who uses Copper? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 213 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 213 reviews Sales & Business Development 29% Sales & Business Development 29% Administrative 20% Marketing 18% Finance & Accounting 7% Others 25% Top industries Based on 213 reviews Marketing and Advertising 30% Financial Services 23% Construction 19% Computer Software 14% Other 14% ## Pros and Cons Seamless Google workspace connectivity 93% positive reviews out of 138 Most reviewers find integrations especially valuable, emphasizing effortless syncing with Google Workspace and third-party tools. luz U teacher, 2 - 10 employees. "What I like the most about this platform is that it has an incredible integration with Google applications." High cost and limited value 41% negative reviews out of 56 Some reviewers feel pricing is expensive, noting higher costs than competitors and limited features for the price. Intuitive and streamlined user experience 95% positive reviews out of 131 Most users comment that ease of use is a highlight, citing intuitive navigation, simple setup, and clear organization. Recurring technical glitches and slow fixes 78% negative reviews out of 49 Most reviewers indicate bugs and issues are frequent, including glitches, slow load times, and unreliable plugin performance. Automated and integrated task workflows 95% positive reviews out of 40 Most reviewers describe task management as highly efficient, with automated reminders, seamless Google integration, and reduced manual entry. Andrea O owner, 2 - 10 employees. "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all without having to do tedious administrative tasks, it's great." Difficult cancellation and strict refund policy 90% negative reviews out of 31 Most users report cancellation and refunds are problematic, with rigid policies, unclear terms, and unresponsive support. Anna A Head of Sales, 51 - 200 employees. "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply forget a legacy seat renewal." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.4 (92) 64.13% of 92 reviewers that rated this feature as important or highly important Copper offers customizable contact records, tagging, and integration with Gmail, Google Contacts, and Mailchimp. Reviewers appreciate the easy search, quick entry, and group sorting, but some say duplicate management and scrolling through long lists could be improved. Interaction Tracking 4.3 (76) 68.42% of 76 reviewers that rated this feature as important or highly important Copper gives you a centralized view of all client interactions, letting you filter, review history, and track emails or meetings easily. Reviewers appreciate its Google Workspace and Gmail integration, automatic tracking, and team visibility, though some mention occasional issues with blocked interactions. Task Management 4.3 (62) 67.74% of 62 reviewers that rated this feature as important or highly important With this capability, you can automate, assign, and edit tasks, link them to contacts, and set reminders. Users think task management is intuitive and helps teams stay organized, though some mention confusion with date sorting and limited options for complex needs. Sales Pipeline Management 4.4 (78) 65.38% of 78 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 4.2 (70) 60.00% of 70 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 3.8 (58) 53.45% of 58 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Copper 111 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Manage contact details and communication with clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Copper offers customizable contact records, tagging, and integration with Gmail, Google Contacts, and Mailchimp. Reviewers appreciate the easy search, quick entry, and group sorting, but some say duplicate management and scrolling through long lists could be improved. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Visualize and analyze customer experience across all touchpoints and channels Track customers' activities across social networks and maintain details about their demographics, preferences & more Provide online support for your customers through live chat or help desk functionality Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Create, save, and store files Primarily serving architecture, engineering, and construction industry professionals Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. Operate/access software on iPad Devices For realtors, real estate investors, property managers, and other real estate professionals. Caters to sales teams Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Organize, prioritize, and manage incoming communications Copper gives you a centralized view of all client interactions, letting you filter, review history, and track emails or meetings easily. Reviewers appreciate its Google Workspace and Gmail integration, automatic tracking, and team visibility, though some mention occasional issues with blocked interactions. Incorporation of a chat or messaging system within an organization's internal communication infrastructure Visualization tool to organize and optimize tasks and track their status at every stage of workflow Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Track all opportunities for potential sales and convert them into recurring revenue Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Predict future data based on historical data sets Plan and coordinate all the resources, costs and time needed to execute assignments Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan daily routes to optimize employee scheduling and provide directions Define, track, and/or automate sales activities and sales processes Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Attach digital tags to documents and assets for identification, search, or monitoring purposes With this capability, you can automate, assign, and edit tasks, link them to contacts, and set reminders. Users think task management is intuitive and helps teams stay organized, though some mention confusion with date sorting and limited options for complex needs. Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (569) 4.1 Based on 569 reviews ## Pricing Value for money 4.1 (494) Free Trial [View pricing plan details](https://www.capterra.com/p/141642/Copper/pricing/) Starter $12.00 Per User,Per Month It includes: - 1,000 contacts - Activity feed - Forms - Tasks - Google Workspace Integration Basic $29.00 Per User,Per Month It includes: - 2500 Contacts - Google Workspace Integration - Pipelines - Contact Enrichment - Team collaboration Professional $69.00 Per User,Per Month It includes: - 15000 Contacts - Workflow Automation - Bulk email - Third-Party Integrations - Reporting Business $134.00 Per User,Per Month It includes: - Customization. Premium Support - Personalized Onboarding - Unlimited Contacts - LinkedIn Integration - Email sequences - Website tracking - Lead scoring Value for money 4.1 (494) 4.1 Based on 494 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (498) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (498) 4.3 Based on 498 reviews ## User reviews Overall rating 4.4 Based on 622 reviews Filter by rating 5(359) 4(183) 3(42) 2(21) 1(17) Mentioned topic Sorted by most recent SR Sarah R. VP, Client Relations Marketing and Advertising ### "Copper is very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 The customer service team is very responsive, and Copper has helped me become 10x more productive. I recommend it to everyone, particularly for sales and client relations. Pros I love the task manager and ease of keeping track of contacts. Tags help me stay organized, and adding custom fields to every record type is very helpful. Cons Sometimes it runs a little slow. I can't merge duplicate companies without scrolling through the entire list. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Paul S. Owner Insurance ### "Copper - The Real MVP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 4, 2025 Overall Copper has been an invaluable partner to the agency. A month after implementing it our sales skyrocketed and have been growing ever since. Pros Copper has made managing my insurance sales pipelines an absolute dream! It's integrations with Google workspace streamlines every aspect of the sales process and has even streamlined our servicing and policy renewal process. Coppers interface is polished and very user friendly. Cons I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had. Copper is constantly developing so I'm sure it's only a matter of time before more customization comes to their automatons. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Copper Google Workspace integration. We run on Google, from Chromebooks, to androids and everything in between. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 6, 2025 Hi Paul, Thank you so much for sharing your feedback. We love to hear that Copper has helped you streamline your process, better capture your operations and grow your business. We appreciate the feedback on automations and I'll share it with the team. We're continuously looking for ways to improve our features, and we may reach out to you in the future for product feedback! Melanie at Copper AA Anna A. Head of Sales Computer Software ### "Disappointing support and no flexibility on cancellations" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 6, 2025 Our experience was fine in the early days, but over time it became frustrating. The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply forget a legacy seat renewal. Copper refused to make an exception despite inactivity and prompt communication. It doesn’t feel like a customer-first approach, which is disappointing given how small the account is and how long we’d previously been customers. Pros The interface was clean and simple when we first used it. It integrated decently with Google Workspace Cons Inability to cancel easily. We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to request a refund right after renewal, support declined—even though the account had been completely inactive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2025 Hi Anna, I'm sorry to hear you've had a frustrating experience with Copper. Providing excellent customer support is one of our top priorities. You account did renew within our terms of service, and when you followed up regarding a refund, we did promptly refund you within the same day. Your account has now been refunded. We hope you reconsider this negative review and we are here if you need any further assistance. Melanie at Copper ZR Zach R. VP Of Sales and Marketing Building Materials ### "Simple but Powerful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 7, 2025 I have enjoyed it. Even with a few things I wish they had, the customer service team is helpful to explain whether or not certain things can be utilized. Pros Love the reminders and tasks that we can set to followup or complete tasks with customers. It allows me to assign them to myself or other team members. Cons Lack of templates for emails or sending estimates through it. I would love to be able to send estimates outside of my accounting software and send them through my CRM Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Hi Zach, thanks for the kind review! Love to hear that reminders and tasks are helping keep your team organized. Regarding your feedback on sending estimates, I've passed your feedback along to our product team for future consideration. DB David B. CEO Design Principle Architecture & Planning ### "Copper - A Very Good CRM." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2025 I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience. Pros I like the integration with Google Workspace and the overall functionality of it. It has given me clarity abut my pipeline. Cons I really don't have any negative comments about Copper. Its the first CRM I've used - I have nothing else to compare it to. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Reasons for choosing Copper It was too complex for a frim the size of mine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Hi David, thank you so much for the kind review! BW Brett W. Agency Owner Marketing and Advertising ### "Good intro platform with some external tracking shortcomings." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 1, 2025 We have since moved away from Copper, though it's probably a good solution for a small business getting into the CRM game. Pros Generally easy setup, though the effort was more on getting my team to adopt the platform. So that's more on us than Copper. Cons Inability to ingest UTM tracking parameters natively. We had to use a 3rd party tool in order to connect the attribution dots. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [Wishpond](https://www.capterra.com/p/145745/Wishpond/) Reasons for choosing Copper Better value. More native integrations. Cleaner interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2025 Thanks for the feedback. We’ve added attribution and UTM tracking to our product request process, and we will explore ways to make tracking easier. Appreciate you helping us improve! BS Bethany S. Finance Coordinator Non-Profit Organization Management ### "Copper is Queen" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 8, 2025 I am in Copper every single day. It keeps me on task and I can check in on what my colleagues are doing. Pros It tracks tasks, projects, people and companies. I can see the interactions my colleague have with customers and it is very customizable Cons It would be great if you could share a task with others, as in both people owning it. Or creating duplicate tasks. But its minor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 We’re thrilled to hear you’re enjoying Copper! Great news — support for multiple task owners is on our roadmap, so stay tuned. SM Stephen M. President Marketing and Advertising ### "Perfect for SMEs. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2025 Excellent! HubSpot had too much of a learning curve. We were up and running with Copper in one day. Pros It's a simple integration with the Google tools we already use. Cons It can be buggy sometimes. Adding emails from Gmail was simpler before they started moving things around. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Ease of use, time required to manage and cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Amy M. Business Development rep. Staffing and Recruiting ### "Copper works for me" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 17, 2025 I would say its been pretty good for the most part. Pros I like the user friendly access you have to your complete sales funnel at any given time or place. Cons When entering a sales prospect having to add so much information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jake G. Marketplace Manager Marketing and Advertising ### "Its good, but constantly logs you out which is frustrating" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 28, 2025 Its good when im signed in and use it but it logs me out constantly Pros Lead gen, opportunity tracking, mass email tool Cons Always signs you out, the extension is buggy and no longer autofills information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Hi Jake, thanks for the review! We're glad to hear it's helping your lead generation tactics. Regarding Copper signing you out - that's should definitely not be what you're experiencing. Can you reach out to our support team at support@copper.com? [View all Reviews](https://www.capterra.com/p/141642/Copper/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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