# Page 3 | Rock RMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Rock RMS the right Church Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141654/Rock-RMS/reviews --- Rock RMS 4.9 (101) [View alternatives](https://www.capterra.com/p/141654/Rock-RMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Rock RMS ## Showing most helpful reviews Showing 51-75 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP A-A'ron P. IT Director Non-Profit Organization Management Used the software for: 1-2 years ### "One size never fits all, but Rock can be molded to fit perfectly." April 12, 2017 5.0 Rock RMS is a community supported (support can be provided by a third-party at cost) open-source (meaning it's free as in 'freedom' and free as in 'free food') ChMS. While Rock, I feel, takes a bit longer to get setup and running compared to other options it does allow you to customize a lot of aspects of it. I would highly recommend reading their awesome documentation to get started. Once you learn how to play with and use all the neat little tools and Lego blocks to customize Rock for your church you will feel like a super hero! If you ever get stuck, the Rock community is always willing to help. I've only just begun to unlock the potential Rock has and I'm very happy with it. Pros Actively supported Great Community Open-Source Cons Intimidating at first. While not required, to get the most out of it you'll want some experience with HTML. Review Source HM Holly M. Director, Ministry Analytics Religious Institutions Used the software for: 1-2 years ### "Changed the game for us" February 22, 2019 5.0 Pros Implementing the Rock RMS system was the biggest thing that we did to be able to better understand - and structure - our church data. It is user friendly for ministry leaders, yet powerful enough to build strong analytics from it. The open source model creates a network of partners that can help you out if you don't have a large IT team. Cons There is still a learning curve with Rock, and probably a few too many data fields (that can cause confusion at times). Review Source VR Verified Reviewer Ministry Director Financial Services Used the software for: 2+ years ### "My Well Ministry" August 20, 2018 5.0 Pros They allow a church to choose whatever backend processor they want to choose without profiting on the tithes and donations to the church. They let churches choose My Well Ministry. Cons There is nothing from from our standpoint that we don't like about Rock RMS. Review Source VR Verified Reviewer Host Team Pastor Religious Institutions Used the software for: Less than 6 months ### "Rock empowers the global church to grow!" March 12, 2019 5.0 As our church has grown, the issue of scalability was quickly becoming an issue. We had over 20 years of data to transition, so not just any church management tool would work. Rock is sleek, user friendly, but most importantly is ready to scale with the global church! It's already allowing us to reach more people and has simplified processes for our admin volunteers, which has already made more margin for staff to do ministry. Pros Our church LOVED the switch to Rock. Its simple, clean and intuitive user interface made the easiest tool to train our staff team on. People were literally cheering and clapping throughout the training over the simplest of things. Cons Likely a localized problem, but we had to migrate an EXTENSIVE amount of data over from our former database. We love all the data because it's so rich and has helped us grow, but we're still slowly gaining back some of the reporting capabilities we took for granted in our previous system. We miss the ability to mine all the data for great reporting, trend and pattern watching, too. Review Source EW Elizabeth W. Team Leader Religious Institutions Used the software for: 1-2 years ### "Administrative Staff Praise!" October 27, 2018 5.0 I get to use Rock as a team leader for our children's ministry. I use it to help track attendance for children week over week to see that parents are not showing up and help me to know to ask the parents how they are doing and if I can serve them and pray for them. Pros Easy to use and visually easy to see what I need to see to do my job. I can easily find the information I need to know about the parents of the children I am responsible for. I can see history and make informed choices about the future weeks instead of going off my gut and memory. I now have the tools to save money and love people better that are in my ministry. Cons I haven't found anything yet that has been a problem. Review Source CF Carla F. Systems & Database Manager Religious Institutions Used the software for: 6-12 months ### "RockRMS Rocks!" August 24, 2018 5.0 The people are friendly and reachable. The Core Team listens and makes changes when needed. By far, so much better than any corporate software company I have dealt with. Pros The ability to do so many things without having to be a developer, etc. The community that supports Rock is amazing and answers questions to much faster than any tech company. Out of the box Rock does so much more than your usual church management system, but the fact that you can customize so much of it without having a developer, has truly changed my job as a DB Admin in incredible ways. Cons There are some assumptions made about how you should handle your data that I would make differently. So, it is a little frustrating when I run up against those things, but the community is always there to help with a solution. Review Source MM Michael M. Operations Pastor Religious Institutions Used the software for: 6-12 months ### "Rock can do it all" September 30, 2016 5.0 We have been very pleased with Rock's capabilities. What comes in the "out-of-the-box", core features has been so much for us to explore and implement, while also having the ability to grow in almost any way through all the open ended features if you have a capable developer to bring larger churches to the next level. As a medium sized church we have found that with a little work we can have Rock doing so much for us that we weren't able to do with a pervious database. With no developer on staff, I have still been able to learn some basic things that have helped us go beyond the core features and tailor-make Rock do things specific to our needs. Pros Adaptability, the community of support, the core features, the cost. Cons Finding a good external hosting company, wanting to do more beyond core features but needing increasing skills in IT and Development that we currently do not have. Review Source MW Morgan W. Systems Coordinator Religious Institutions Used the software for: 1-2 years ### "We Love Rock" July 28, 2017 5.0 Pros The fact that Rock is so customizable and learning how to utilize that customization capability is so easy, makes this an incredible software. It has impacted the way we interact with our congregants in every way. Also information is easily accessible to our staff and easy to find. Cons To utilize it's full capability you need a staff member who is devoted to learning the ins and out. You don't need to hire someone specifically for Rock but you do need someone on staff who is willing to learn the ins and outs and put the time in to make it great for your organization. Review Source KL Kyle L. IT Director Used the software for: 6-12 months ### "Perfect for our church. We love the functionality and you can't beat the price." March 8, 2018 5.0 Rock has more robust communications, including texting. Workflows to automate tasks are a huge time saver. Each member's profile page is clean and has everything you need at your fingertips. Pros We love the features out of the box but the strength of Rock is that it can conform to the way you do ministry. Most Church Management Systems constricts you to doing ministry their way. Rock fits to your processes and procedures. The automation with workflows is a huge time saver leaving more time for ministry. Cons The support system is weak compared to other Church Management Systems. They need to provide a better on-boarding experience. The manuals are good but not everyone learns by reading. I would suggest more videos and examples in the manuals. Review Source JB Jo B. Ministry Assistant Religious Institutions Used the software for: 1-2 years ### "Rock Rocks Data and Event Management" September 29, 2020 5.0 We have been using Rock for over a year and are very happy with the change from our previous management software. Pros Rock is so user friendly and intuitive. I use Rock daily for data capture and retrieval and event set-up. Cons I have not found anything that I dislike about the software at this point. I have had no difficulties in finding solutions to my needs. Review Source AM Ashley M. Administrative Assistant Used the software for: 1-2 years ### "Rock is wonderful!" August 8, 2016 5.0 The Rock has made keeping up with the people in our church almost effortless. Attendance, membership dates, prayer requests, specific needs, and reminding us of upcoming birthdays are just to name a few things it does for us. With profile pictures, important dates, and connecting people through the relationship feature, this software not only helps formally build our records, but informally we are able to get to know our members and visitors better. I have loved everything about the Rock. Pros It's easy to learn how to use and it does everything I would want a church management software to do. Review Source DV Donna V. Office Manager Religious Institutions Used the software for: 2+ years ### "Rock RMS Review" April 10, 2019 1.0 Pros Overall the system was adequate for my daily operations. Cons The customer service was very difficult! Review Source KB Kaylin B. Data Management Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Rock RMS Review" January 8, 2019 5.0 Rock is amazing! God is using this product and the people behind it and ALL about the church! Pros Open source, mobile friendly, customizable, constantly coming out with new features, ministry minded. Cons Hard to learn, must be self taught. Significant computer knowledge needed. Review Source MW Mark W. Rock Specialist Religious Institutions Used the software for: 1-2 years ### "Rock enables Ministry" August 21, 2018 5.0 We have been using Rock for about a year, and have already started to allow our church staff to focus more on ministry and less on administration to allow us as a staff to focus on the people and not on the event/administration. Pros Flexible and Powerful, but also easy to use with great documentation and a great community of support Cons We have yet to find any problems with this system. The community is there to support and work with you whether you are a church of 50 or a church of 30,000 Review Source AH Allison H. Children's Director Used the software for: 1-2 years ### "we use the Rock for our check in and church management - it has everything you need in one system " November 7, 2017 5.0 Pros That I can access it from my phone or computer and that we can minimize the amount of info that people can see. Cons I wish when searching for a person, you could click on the whole family, instead of each individual . Review Source JL Josh L. Used the software for: 6-12 months ### "Moving to rock" July 6, 2016 5.0 We're moving from Arena to Rock for our church. We love the ease of use and that it's built mobile first. We look forward to digging into the workflows to make the most of its abilities. The community is great--we can jump on slack and get any question answered by people who know and USE the product daily. Pros Simplicity. UI. Integrations. SMS capability. Cons Check in process, but it's getting better. Review Source AT Andrew T. Database Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing ChMS" August 23, 2018 5.0 It has been incredible - I have actually learned a TON of new things using this product. Just the fact that there is a community ready to answer any questions instead of a slow sale's staff saying they'll 'get to it' is great. Pros This is a church software unlike you have used before. It is open-source, fast, user-friendly and completely customizable. You can use it out of the box with no issues if you desire and there is a community of churches waiting to help you with any wild questions you may have. Cons Check-in must use Zebra printers (which are pricey) Review Source RF Robbie F. Care Pastor Used the software for: ### "Rock continues to help us grow relationships...." November 13, 2015 5.0 The ability to look at my iPad or cell phone on my way to a hospital visit to see everything I need to know about the person before I walk through the door is HUGE! The way this software can be customized is unbelievable! We came from CCB and this is SO much more useful. The fact that it is free is great, but we believe in Rock and how it is designed for the work of the Church so much that we are donating money to further the development. Being a open source project you can look at the code. The top line of code is.... "To God Be The Glory". That says it all. Support is a funny word. With our past experience we had a number we could call and with enough time and the ability to explain the problem to the "right" person we could get a resolution... eventually. Rock itself has no number to call. What they offer is a community of users that are eager to help one another solve problems and develop customizations to the software to make it suit each individual ministry. I have found that with one post to the community forum I have an answer very quickly. There also is now a support company that has created a division to be a "one stop shop" for everything from hosting to support for Rock. ChMS software is just a tool. Our staff would not want to go back to doing ministry without THIS tool. Review Source KL Kelley L. Used the software for: ### "Great Software, Better Community" October 24, 2016 5.0 We've been on Rock for about 18 months now. We are thrilled with the flexibility of Rock. We have complete access to all our data so any report we want can be generated. We have the ability to add fields we need and if needed purchase or write plug-ins to fill any integrations we need. The only function that isn't there yet that staff ask about is volunteer scheduling. We were able to do our migration to Rock ourselves. There are partner vendors available to help churches that don't have the IT staff to handle doing it alone. The developers regularly seek feedback on features and are very open about what is coming next. The community surrounding Rock is AMAZING! There is an active Q&A board and Slack channel. Questions are answered quickly by someone in the community. Questions and problems of all types are answered respectfully and helpfully. It doesn't matter if you are an IT person, developer or ministry staff, questions from the most basic to the super complicated are welcomed. The community is very willing to share anything that they have built or coded. Ask someone how they did something and they will likely send you the files or code needed to do it. It is great to have software, developers and a community that truly want to make my local church as efficient and effective as it can be! Review Source TB Tiffany B. IT Support Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Great RMS system" August 21, 2018 5.0 We have been using this system for over a year, and the customization you can do is immeasurable. Pros This system is easy to use out of the box, but also has many areas for customization. Cons There is not a customer support area, but there is a huge community of users that can be utilized. Review Source JM Jim M. IT Manager Used the software for: ### "The last ChMS you'll need. " November 3, 2015 5.0 Rock is a sophisticated CMS with lots of church/relational management functionality built in. Unlike most of the competition, it is highly (ok, completely) customizable and can be considered more like a box of Legos than a completely pre-defined product... What you build with it is completely up to your skill level and imagination. While Rock has most of the expected features of a ChMS/RMS, its "killer app" is the Workflow engine. This functionality lets mere mortals "program" sophisticated operations that would normally take a developer. Combine that with "Lava" (Rock's implementation of Liquid markup) and you have an environment that's extremely powerful yet approachable by non-developers. The only "con" with Rock is that it's based on the .NET MS stack. Though some (LAMP stack zealots) find this off-putting (and it \*can\* be more difficult to find an acceptable Windows host on which to run this Enterprise application), this technology was chosen for specific reasons and there's no need to reject it based on one's predisposition to LAMP. It's solid. That said, the RockRMS site maintains a list of Windows hosts that run it well. Review Source EP Erik P. Director of Technology Religious Institutions Used the software for: I used a free trial ### "Kicking the tires" July 30, 2019 5.0 Pros I've been a long time user of another church management software. I have a lot of friends that have switched over to Rock RMS. I've heard people say that Rock would be a good fit for my situation. There's no cost to download and try out the program, so I gave it a try, just to kick the tires a little. My reaction was mixed. It has a nice clean interface. You can tell this is not the first time for these programmers. It seemed solid and organized. Cons I was surprised how much it couldn't do out-of-the-box. There was quite a bit I heard that it could do, but then learned those features required extra setup or installing some kind of add-on that was written by someone else that may or may not be able to help you if you had any trouble with it. I am not ready to start over all the customizing that has been done with my current program. But, maybe someday. Review Source BH Bayne H. Associate Pastor Religious Institutions Used the software for: 6-12 months ### "Game Changer" August 23, 2018 5.0 Pros It can be entirely customized to your church's needs. This means you can build the system to fit the ministry, as opposed to having to alter your ministry based on the limitations of the Church Management Software. Cons A bit of a learning curve for an average joe, but there are great resources available and a very helpful community. Review Source MG Milagros G. Instituto Cristiano Internet Used the software for: 1-2 years ### "Rock full service" March 30, 2018 5.0 Improved communication with our members and much more... Pros It is easily accessible. You can keep track of team members. We can control the amount of information that other people can see. You can access from your phone or computer. Cons It takes time to configure. Of the rest there is nothing of which I can complain. It covers all our needs Review Source MS Maeve S. Engagement Director Religious Institutions Used the software for: 1-2 years ### "Engagement Director" October 4, 2018 5.0 Pros It's customization makes it so adaptable Cons communications module is a little clunky, but I know there is some improvements in the works. Review Source Similar Products Featured ## Related categories [Church Management](https://www.capterra.com/church-management-software/)