# SurveyCTO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SurveyCTO Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/141657/SurveyCTO --- # SurveyCTO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SurveyCTO ## What is SurveyCTO? A powerful, reliable, easy-to-use survey platform that allows you to collect, transport, and process data for academic research, M&E, mHealth, market research, and more. It is a fully integrated tool that includes a powerful and offline-capable Android data-collection app, a hosted server with user management and two-way data sync, and a desktop client for downloading and exporting data into multiple formats. The service even comes with responsive, round the clock customer and technical support. ## What is SurveyCTO used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SurveyCTO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.surveycto.com&name=SurveyCTO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SurveyCTO 4.8 (12) VS. [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $250 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (12) Ease Of Use 4.7 (1,627) Value For Money 4.3 (9) Value For Money 4.5 (1,279) Customer Service 4.4 (12) Customer Service 4.6 (1,211) ## SurveyCTO alternatives [4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [View all alternatives](https://www.capterra.com/p/141657/SurveyCTO/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Templates 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Analysis Tools 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Offline Response Collection 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Practice of collecting data and responses for market research/surveys without an internet connection Question Branching 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Skip Logic 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Skip over or route respondents to different questions based on their previous answers Support Audio/Images/Video 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Allow media to be embedded in the question or answer options SurveyCTO 35 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Removes data that is incomplete, inaccurate, or irrelevant from a dataset Import and export data to and from software applications Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Practice of collecting data and responses for market research/surveys without an internet connection Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Receive data and information in real time Ensure the answer provided fits set parameters (numerical, positive number, etc.) Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.9 (9) 4.9 Based on 9 reviews ## Pricing Value for money 4.3 (9) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/141657/SurveyCTO/pricing/) Basic $250.00 Flat Rate,Per Month It includes: - 10GB Storage - 5,000 Monthly Submissions - 100 Forms - Unlimited Devices - Unlimited Users - 24/7 Access to Expert Support - Public-Private Key Encryption - Standard GDPR DPA - Certified COD2 Compliance - Basic Offline Case Management Pro $350.00 Flat Rate,Per Month It includes: - 25GB Storage - 10,000 Monthly Submissions - 500 Forms - Unlimited Devices - Unlimited Users - 24/7 Access to Expert Support - Public-Private Key Encryption - Standard GDPR DPA - Certified SOC2 Compliance - Server Location Selection - Access to SOC2 Report Annually - All Plug-ins & Limited API Access - Basic Offline Case Management Advanced $700.00 Flat Rate,Per Month It includes: - Unlimited Storage - Unlimited Submissions - Unlimited Forms - Unlimited Devices - Unlimited Users - 24/7 Access to Expert Support - Public-Private Key Encryption - Custom GDPR DPA - Certified SOC2 Compliance - Server Location Selection - Access to SOC2 Report Annually - All APIs & Plug-ins - Advanced Offline Case Management Value for money 4.3 (9) 4.3 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IA Isaac A. Business Development Specialist Program Development ### "With surveyCTO, we have doubled the quality of data we collect from the field" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 29, 2021 Every survey we have run with SurveyCTO has run without any major setbacks. The data preload feature alone was able to reduce to our post-survey data cleaning and analysis work by more than 60%. The very simple layout of the loading page also helps reduce time delays from navigation difficulties. I have enjoyed using SurveyCTO on all our recent survey activities. Pros My favorite thing about SurveyCTO is how intelligent the software is. The kinds of editing and form design mishaps that would lead to form loading errors in other programs are adequately handled in SurveyCTO without affecting workflow. I also like that the newer versions have easy integration with associated software that can be accessed in just a few short steps. Cons My least favorite aspect of SurveyCTO is that it does not have an automated variable-generation feature that would intuitively suggest names based on key words from questions. That would have been an excellent addition. Switched from [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) With newer versions, some of the data analysis processes I used to perform in Excel have become easier to integrate directly into the survey, allowing me to skip those processes Alternatives considered [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/) [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) [Survey Solutions](https://www.capterra.com/p/153927/Survey-Solutions/) Reasons for choosing SurveyCTO For the first project we used it on, it came highly recommended by our project donor as having worked considerably well for another of their funded organizations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mark Senyo A. Head of Department Hospital & Health Care ### "Easy to design, even easier to administer" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 28, 2021 SurveyCTO has helped us tremendously. Before using SuveryCTO, we were conducting paper and text-messaging based surveys and had no way of ensuring security of our clients' data. However, after switching, not only have our surveys become more secure, but also better quality and more efficient. Lastly, it's like every time we are in the process of launching a new survey, we discover new features we didn't know of before that would make our work much easier. Pros SurveyCTO's multiple layers of data encryption and security was the most assuring part of using this software. Because of the highly sensitive nature of the data we collect in our health and client surveys, the advanced SurveyCTO data protection and security features to protect us from loss or unauthorized access in every stage of the process was the single most important consideration. With these, we conduct our surveys without any fear at all. Cons The pricing is a bit high. And for the surveys that needed us to preload client data, the software delays a bit when being loaded. I think the load times could be slightly improved if there were filtering questions a user could use if the form might not require use of entire load of preloaded data. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) The response collation process was entirely manual and very labor intensive. And not every user was able to provide us the answers we needed in the format we had requested. Alternatives considered [Survey Planet](https://www.capterra.com/p/176104/Survey-Planet/) [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing SurveyCTO Their assurances on data security were superior to all what we read from the other alternatives Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. James K. Research Manager Research ### "Best Survey Builder and Data Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 19, 2021 SurveyCTO is a lifesaver and timesaver. It has been of great help in our work. As a researcher, we are always in constant need of data - quality data-, and I think SurveyCTO helps us get just that! Pros SurveyCTO is easy to use, it does not require very intense training. The features I love the most include the skip logic feature and question branching. Oftimes, our surveys tend to be relatively long, so skip logic helps us save the respondent's time and also minimize the tiredness that comes with filling surveys. Cons Although SurveyCTO is great software, the major downside is the pricing. The subscription fee is on the high side. It literally expensive, and I think this prevents a lot of people from using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mohammed Majeed D. FIeld Manager Non-Profit Organization Management ### "Handles the most sophisticated surveys with very little difficulty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 15, 2021 SurveyCTO has helped me a great deal. From managing it for our research surveys, I have personally also played around with it for personal projects like a cooking assistance app, and a local date matching service. And the free trial services are also quite comprehensive. Pros Survey CTO even though primarily a data collection tool, can be so easily modified to deliver a wide range of services for users including marketing and produce trading. And the interface layout is user friendly enough for easy adaptation to competently handle a multiple needs. Cons The debugging and troubleshooting can be very frustrating when it comes to identifying the particular sources or causes for why a particular function is not being executed correctly. Other tools handle troubleshooting much much better than SurveyCTO. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) It was a decision made by the organization to switch all our external respondent survey projects to a much more secure platform that provided better customer and client suppport. Reasons for choosing SurveyCTO They had more readily accessible resources online to help with our staff training and skills development. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mohammed S. Field Manager Non-Profit Organization Management ### "Almost all functionality still accessible in offline mode" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2021 My overall experience has been perfect. Overseeing our entire field operations used to be very overwhelming. But with SurveyCTO's many features for monitoring interview interactions such as random audio recording, I haven't had to spend so much time making sure my teams were doing the right thing per interaction. SurveyCTO's has made my time management much easier. Pros My favorite feature about CTO is how easy it is to incorporate videos and other forms of multimedia into the questionnaire flow. Prior to choosing CTO, other software we tested would have videos freezing during play, requiring us to exit to play them externally from the device gallery before returning to proceed with interviews. CTO made it 1000% better. Cons The generic versions downloadable from the playstore have always been awful. I have never really understood how the stock program can be so deficient compared to the customized one. Switched from [eFieldData](https://www.capterra.com/p/202565/eFieldData/) For the kind of survey we were building (which were highly interactive), SurveyCTO was just the best fit. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing SurveyCTO I wasn't on the decision making team, but I was rooting for SurveyCTO all the way because it was just more fun to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Alhassan A. Research Coordinator Non-Profit Organization Management ### "For my first time, I really struggled to get used to the program" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 4, 2021 I think it was really great for us. With the help of my boss who was much better at picking it up than I was, we were able to prepare and launch our first survey on time and within the trial phase alone. That successful first attempt was what encouraged us to sign on for the paid package. Pros I enjoyed using the video and audio functions of this software. Secondly, I also greatly liked the random auto-record feature when the user is filling out a questionnaire. This monitoring tool saved us a lot of budget spending since we didn't have to conducting random field monitoring visits as often as before simply to confirm that field officers were indeed visiting respondents and conducting the interviews the right way. Cons Learning how to program the software was very difficult for me. I struggled to learn the programming language as it was my first trying out any form of coding. I initially thought it was going to be as easy and direct as simply copying and pasting in questions and answers for the program to do the rest by itself. It took me more time that we could spare to properly learn my way around the program. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Senior Management of our organization had decided that Survey Monkey didn't quite meet our data security needs for the surveys we were conducting. Reasons for choosing SurveyCTO The decision was made at the senior level so I wouldn't know exactly why it was so. But I am guessing it had something to do with budgetary concerns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. XA Xorla A. Executive Director Non-Profit Organization Management ### "amazing features, quick learning time" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 18, 2021 We tried SurveyCTO for the first time when our M&E Coord. resigned and we didn't have anyone trained in using the more complex Blaise software we were using at the time. SurveyCTO seemed like a worthy replacement capable of replacing it but requiring less training or skills to deploy. And it was the right decision at the time.....as we were able to quickly train new staff and deploy within project schedule. Pros They are quite responsive to feedback, and it shows in the frequency of update releases and improvements in overall features and functionality. Cons The complexity of the platform. I believe that quite a significant percentage of the features that require a few lines of 'code' could be simplified into visual or non-code functions. Reasons for choosing SurveyCTO Product pricing, data security, ease of use, user reviews Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Freelance Researcher/Public Health Specialist Research ### "A good data collection tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2019 I always used it in data collection during any survey project which has always given me fast and reliable data/information from the field Pros What I like most about the surveyCTO is the simplicity and user friendly Cons It is not compatible with all type of phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Muneeba F. Head Of Operations Research ### "Survey making was never this easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 11, 2018 I have been using SurveyCTO since 10 years now. Initially, in my academic life and now in my professional life. SurveyCTO has been of immense help in my work. Being a manager of Operations, I have to take constant feedback from my clients and customers regarding risk. To explain the importance of risk I have to first ask them questions regarding Risk Management in an organization. This is when SurveyCTO comes into help. I use this software in designing surveys and the results in turn helps me in determining the level of risk my client is prone to. A must have software. Pros FREE! SurveyCTO is completely free to use. The website is extremely user friendly and is easy to understand even for first-timers. I have designed hundreds of surveys just like this which has made my career saving me a lot of time and resources. SurveyCTO itself calculates the results and analyses the findings. One thing I like the most about this software is the ability to first make surveys and then we can easily, by a link, forward it to our desired respondents via an email or a message. Cons The price is a bit expensive when we switch our subscription to PRO or the upgraded version. This surely makes a lot of people to change their survey making software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Stephen O. Data Analyst ### "Comprehensive tool for electronic data collection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 24, 2015 SurveyCTO is a great platform of implementing surveys in the field. Its easy to use and has many features that assist in making implementation of tasks easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141657/SurveyCTO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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