--- title: "VisionVPM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VisionVPM Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/141670/VisionVPM/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # VisionVPM Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VisionVPM ## What is VisionVPM? VisionVPM is a leading full-featured practice management solution designed to manage and grow veterinary businesses which is perfect for mixed and large animal practices. This user-friendly solution gives you the tools to improve every area of your practice; including new client growth, compliance, staff efficiency, practice workflow, financial management, and inventory management. Contact an expert to book in a free demo. ## What is VisionVPM used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VisionVPM?[Manage this product listing](https://www.g2.com/products/visionvpm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VisionVPM 4.4 (25) VS. [4.6 (294)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price Contact vendor Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (25) Ease Of Use 4.6 (51) Value For Money 4.2 (11) Value For Money 4.6 (41) Customer Service 4.3 (24) Customer Service 4.7 (50) ## VisionVPM alternatives [4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (114)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [RxWorks](https://www.capterra.com/p/10010759/RxWorks/) [4.3 (51)](https://www.capterra.com/p/10010759/RxWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010759/RxWorks/) [View all alternatives](https://www.capterra.com/p/141670/VisionVPM/alternatives/) ## FAQs about VisionVPM Overview ### Which roles and teams benefit most from VisionVPM? VisionVPM is most used by veterinary practice managers, office managers, and clinic coordinators who oversee scheduling, administration, and day-to-day clinic operations. Veterinarians, nurses, and reception teams use it to manage patient records, appointments, and client communication, while owners, directors, and IT administrators monitor practice performance, access, and operational consistency. Answer based on 25 reviews Overview ### What company size and specific industries is VisionVPM built for? VisionVPM is designed for veterinary practices of any size that want a user-friendly way to manage daily business operations while supporting growth. It is built for the veterinary industry, including clinics and practices that need software suited to animal care businesses. Features and Usability ### What are the key features of VisionVPM? VisionVPM offers client management and patient records management, plus appointment scheduling with confirmations and reminders. Core practice functions include treatment planning, prescription processing, billing and invoicing, payment processing, inventory management, and imaging and X-rays, with telemedicine, communication management, activity dashboard, and API access for connected workflows. Integrations ### Which third-party tools and platforms does VisionVPM integrate with? VisionVPM connects natively to Covetrus Avimark, Covetrus Impromed, Covetrus Impromed Equine, Covetrus Pulse, RoboVet, and RxWorks. These veterinary system integrations cover practice management and related clinic workflows across the Covetrus ecosystem and other supported platforms. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does VisionVPM offer? VisionVPM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided learning remotely, and documentation gives written material for self-paced reference and feature lookup. Answer based on 4 reviews Getting Started and Support ### What customer support options does VisionVPM offer? VisionVPM provides Email/Help Desk, a Knowledge Base, and Phone Support. Users describe the support team as friendly and helpful, with quick problem resolution in many cases, though some report longer waits on the phone and occasional delays after hours or during busy periods. Answer based on 9 reviews ## Features AI summary Based on 1,661 Veterinary reviews Capterra data shows that buyers of veterinary software rank the following features as their top priorities: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) VisionVPM includes **Billing & Invoicing** and **Patient Records Management**, giving veterinary practices the tools to manage charges accurately and keep patient information organized in one place. However, it does not include **Charting**. Instead, the product offers other important capabilities that reviewers also value, including **Appointment Scheduling** (**61%**), **Payment Processing** (**55%**), and **Prescription Processing** (**49%**). These features help clinics coordinate visits, collect payments more efficiently, and manage medications, helping businesses keep daily operations organized and patient care moving forward. Billing & Invoicing 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Scheduling 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Payment Processing 4.7 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Prescription Processing 4.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Confirmations/Reminders 4.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email VisionVPM 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Telemedicine: Meet with patients remotely - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.2 (11) Value for money 4.2 (11) 4.2 Based on 11 reviews ## Integrations [ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[ RxWorks](https://www.capterra.com/p/10010759/RxWorks/)[ RoboVet](https://www.capterra.com/p/152986/RoboVet/)[ Covetrus Impromed Equine](https://www.capterra.com/p/141475/ImproMed-Equine/) ## Support, customer service and training options Customer Service 4.3 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (24) 4.3 Based on 24 reviews ## User reviews Overall rating 4.4 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(11) 4(13) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Clinic Co-cordinator Used the software for: 3-5 years ### "Jenny Clinic Co-ordinator" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2024 Great, support is great, however sometimes we would like an answer right away rather than waiting for someone to contact us back the next day. Pros Ease of use and ability to fix or change things if necessary. Cons Unfortunately it is hard to know what we "don't know". Not sure how to make this better, training or a list of tips? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chief Wellness Officer Used the software for: 3-5 years ### "Customer Service second to none" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2020 I've had no regrets with installing Vision from day 1 at the clinic. I use the full General Ledger capability which essentially saves me from having to buy an entire additional software package. The Team has been responsive to change requests and the customer service has been outstanding. When we had a server disaster I had round the clock help from Vision until we were back up and running. I can't fault their Team. Pros Vision, developed over such a long time, obviously contains the functionality needed to effectively manage a veterinary clinic, but it's the customer service that really makes the difference for me. The Vision support Team are always friendly, helpful and FAST. Nothing is too much trouble. It makes an enormous difference to know that there is someone on the end of the line who will respond immediately and actually solve your problem the first time, whenever needed. Cons There's a few areas where fewer clicks would be useful and there is a lot to learn, so often this is a case of just knowing a better way .... Much of my reporting I do external to Vision, exporting data and then using different tools to present it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Administrator Used the software for: I used a free trial ### "Not to sure how to feel about this one." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 1, 2019 Pros With all the recent buzz about all this acquisitions by Henry Schein is a bit hard to evaluate their products with an open mind. Software perse this is your typical PIMS system with more or less the same features like any other. Cons I dont like where Shein is heading with their EULA these days seem like they are more keen in what they can use your data for than what their software can help you do with that data. I would be very weary of any Shein software from this point on in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice manager Used the software for: 3-5 years ### "Easy to use and learn, lots of great features." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 24, 2023 Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time. Pros It's very easy to learn and to onboard new users. Has a lot of useful options. Regular updates that are fairly easy to install. There are lots of great reporting features. Cons When i first started using Vision, over 10 years ago, the customer service was easy to access with a quick phone call at any time of the day but over time it got harder to get someone on the phone and it's common to have to leave an email and wait for someone to get back to you. It seems like they are a little understaffed now in that department. Sometimes the wait times are a little long. It would be great if they were available out of hours for clinics that do after hours. The customer service people are always super helpful and friendly though and always fix my problems quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-owner Used the software for: 3-5 years ### "Vision VPM review a clinic owners perspective " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2022 Pros Easy to use and learn - generally easy to onboard new or temporary staff Stable Support is good - see comment below - some great people on the team - Liz Z and Hayden spring to mind Cons Overall product is great - main concern is the 9-5 M-F customer support which tho standard for IT industry does not reflect the Vet professions business model. As a user since 2012 - response times have become longer over the years - Updates come with a video tutorial which sounds great but the tutorials are so dull (sorry Liz!!) I cant bear to watch them - they would be much better if instead of a single hour long video of which only 5 minutes is applicable to how you use Vision - the video tutorials on updates come as a email with links to short segments so you can dip into the content that's relevant to you - woud be interesting to see how many people view the update tutorials in thier current long form Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 3-5 years ### "WT&C Vets Vision VPM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 10, 2024 Pros What we as a business like most about VisionVPM is its ease of use. We can have new staff join us & within a couple of lessons of learning the system, they are having no issues or hassles navigating through the Vision system. Cons What we like least as a business with VisionVPM is not having direct IT support & majority of the time are having to leave messages for someone to contact us back. We are normally only calling when we have major IT/programme concerns & too not have direct access to fix straight away can be a little frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 13, 2024 Pros We have used VisionVPM for 16 years. Great product, easy to learn and has lots of additional feature options. Regular updates and they listen to user suggestions. Cons Although the customer service staff are wonderful (highly recommend \[sensitive content hidden\]). It can take a bit to hear from them. I believe they may be a bit understaffed at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Vision VPM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 10, 2024 Pros Fairly easy to use. Intuitive. There are many different ways of achieving the same thing. Cons Can be confusing, especially when generating reports. Also online user manuals not always the easiest to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Veterinary nurse and admin Used the software for: 3-5 years ### "Veterinary software with many functions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 10, 2024 Pros We like that VisionVPM is an all-in-one veterinary software - appointments, patient records, accounting etc Cons Sometimes (as with any software) there are bugs, sometimes found after an update. However, these are usually fixed quite quickly. Sometimes it takes quite a while to get hold of technical support on the phone but if you email them, someone usually calls back within the day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 3-5 years ### "20 years of using and wont change now " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2020 Always get great service from the helpdesk when needed within working hrs - after hrs not so much but hey cant win them all. Pros I have used this for nearly 20 years and when I went to Auckland for 5 years used another system that I found a lot more complicated and had flaws. Im still learning all the things Vision can do Cons The cost of all the extra add on's but it is a far superior product to any on market and guess its because its well developed that it costs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141670/VisionVPM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DaySmart Vet vs VisionVPM](https://www.capterra.com/compare/133166-141670/DaySmart-Vet-vs-VisionVPM)