# VisionVPM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VisionVPM Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/141670/VisionVPM --- # VisionVPM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VisionVPM ## What is VisionVPM? VisionVPM is a leading full-featured practice management solution designed to manage and grow veterinary businesses which is perfect for mixed and large animal practices. This user-friendly solution gives you the tools to improve every area of your practice; including new client growth, compliance, staff efficiency, practice workflow, financial management, and inventory management. Contact an expert to book in a free demo. ## What is VisionVPM used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VisionVPM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://software.covetrus.com/&name=VisionVPM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VisionVPM 4.4 (25) VS. [4.6 (280)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price Contact vendor Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (25) Ease Of Use 4.6 (280) Value For Money 4.2 (11) Value For Money 4.6 (266) Customer Service 4.3 (24) Customer Service 4.7 (278) ## VisionVPM alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (83)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) [4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130107/Covetrus-Pulse/) [View all alternatives](https://www.capterra.com/p/141670/VisionVPM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Confirmations/Reminders 4.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Payment Processing 4.7 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Appointment Scheduling 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Inventory Management 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Patient Records Management 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details VisionVPM 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Meet with patients remotely Create treatment plans that document interventions and outcomes to track patient progress Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.2 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.2 (11) 4.2 Based on 11 reviews ## Integrations [ Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[ RxWorks](https://www.capterra.com/p/10010759/RxWorks/)[ RoboVet](https://www.capterra.com/p/152986/RoboVet/)[ Covetrus Impromed Equine](https://www.capterra.com/p/141475/ImproMed-Equine/) ## Support, customer service and training options Customer Service 4.3 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (24) 4.3 Based on 24 reviews ## User reviews Overall rating 4.4 Based on 25 reviews Filter by rating 5(11) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KB Kirsty B. Veterinary nurse and admin Veterinary ### "Veterinary software with many functions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2024 Pros We like that VisionVPM is an all-in-one veterinary software - appointments, patient records, accounting etc Cons Sometimes (as with any software) there are bugs, sometimes found after an update. However, these are usually fixed quite quickly. Sometimes it takes quite a while to get hold of technical support on the phone but if you email them, someone usually calls back within the day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2024 Thanks for the feedback Kirsty, we appreciate it. MC Miranda C. Office Manager Veterinary ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2024 Pros We have used VisionVPM for 16 years. Great product, easy to learn and has lots of additional feature options. Regular updates and they listen to user suggestions. Cons Although the customer service staff are wonderful (highly recommend \[sensitive content hidden\]). It can take a bit to hear from them. I believe they may be a bit understaffed at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2024 Thanks for your feedback Miranda! We appreciate it. JM Jenny M. Clinic Co-cordinator Veterinary ### "Jenny Clinic Co-ordinator" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2024 Great, support is great, however sometimes we would like an answer right away rather than waiting for someone to contact us back the next day. Pros Ease of use and ability to fix or change things if necessary. Cons Unfortunately it is hard to know what we "don't know". Not sure how to make this better, training or a list of tips? Switched from [VetlinkPRO](https://www.capterra.com/p/150969/VETLINKSQL/) Driven from Head Office so we all do the same thing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2024 Thank you for the feedback Jenny, we appreciate it. SD Shelley D. Practice Manager Veterinary ### "WT&C Vets Vision VPM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 6, 2024 Pros What we as a business like most about VisionVPM is its ease of use. We can have new staff join us & within a couple of lessons of learning the system, they are having no issues or hassles navigating through the Vision system. Cons What we like least as a business with VisionVPM is not having direct IT support & majority of the time are having to leave messages for someone to contact us back. We are normally only calling when we have major IT/programme concerns & too not have direct access to fix straight away can be a little frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2024 Thanks for your feedback Shelley, we appreciate it and will flag the note about support. SD Sally D. Owner Veterinary ### "Vision VPM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 6, 2024 Pros Fairly easy to use. Intuitive. There are many different ways of achieving the same thing. Cons Can be confusing, especially when generating reports. Also online user manuals not always the easiest to use. Switched from [RxWorks](https://www.capterra.com/p/10010759/RxWorks/) Better invoicing on Vision than Rx works Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Carlotta T. hEAD NURSE Veterinary ### "Great customer service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 16, 2024 Pros Great customer service, fairly quick to get back to us and are very friendly and helpful easy to teach new users to use , the basics are straight forward Cons often some of the handy little features are unknown until you work with someone who knows about them. Can be a little be hard to find the path to make changes to adhocc/email templates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2024 Thanks Carlotta for your review and feedback, we'll pass this on to the Covetrus VisionVPM team. AB AMber B. Practice manager Veterinary ### "Easy to use and learn, lots of great features." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 20, 2023 Overall it's great software and mostly hassle-free to use. Their automation services have been great and saved us a lot of time. Pros It's very easy to learn and to onboard new users. Has a lot of useful options. Regular updates that are fairly easy to install. There are lots of great reporting features. Cons When i first started using Vision, over 10 years ago, the customer service was easy to access with a quick phone call at any time of the day but over time it got harder to get someone on the phone and it's common to have to leave an email and wait for someone to get back to you. It seems like they are a little understaffed now in that department. Sometimes the wait times are a little long. It would be great if they were available out of hours for clinics that do after hours. The customer service people are always super helpful and friendly though and always fix my problems quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Alex H. Vet Veterinary ### "Vision VPM for small animal practice" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2022 Vision VPM has been very useful in standardising our approach to work flow. It has many useful features we are still discovering. We aim to move to paper free by 2023, utilising the Vision App Pros Very easy for new staff to pick up, excellent software support, good features Cons Sometimes the updates throw us out until we're used to the changes. Can be tricky to get the lab connection integrated after an update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2022 Thanks so much for your feedback Alex. This will be shared with the team. JN Jess N. CA Clinic Coordinator Veterinary ### "Vision VPM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 Fantastic! Pros Very easy to use. Not made too complicated. Changes are made often to keep up to date. Very easy to learn when we changed over from our old system Cons Remembering where to access everything because there are so many great things you can do with this program! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 13, 2022 Hi Jess, thanks so much for your feedback. This will be passed onto the team. JR Joshua R. Co-owner Veterinary ### "Vision VPM review a clinic owners perspective " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 19, 2022 Pros Easy to use and learn - generally easy to onboard new or temporary staff Stable Support is good - see comment below - some great people on the team - Liz Z and Hayden spring to mind Cons Overall product is great - main concern is the 9-5 M-F customer support which tho standard for IT industry does not reflect the Vet professions business model. As a user since 2012 - response times have become longer over the years - Updates come with a video tutorial which sounds great but the tutorials are so dull (sorry Liz!!) I cant bear to watch them - they would be much better if instead of a single hour long video of which only 5 minutes is applicable to how you use Vision - the video tutorials on updates come as a email with links to short segments so you can dip into the content that's relevant to you - woud be interesting to see how many people view the update tutorials in thier current long form Reasons for choosing VisionVPM Vision clearly a premioum product that was going to be developed going forward (which it has VIVA was goingbe be obsolete quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2022 Hi Joshua, thanks for your review. Your feedback is super valuable to us! These comments will be passed onto the team. [View all Reviews](https://www.capterra.com/p/141670/VisionVPM/reviews/) Popular comparisons [DaySmart Vet vs VisionVPM](https://www.capterra.com/compare/133166-141670/DaySmart-Vet-vs-VisionVPM) [Instinct Science vs VisionVPM](https://www.capterra.com/compare/141670-234498/VisionVPM-vs-Instinct-EMR)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)