# Salonized Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salonized the right Salon solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141697/Salonized/reviews --- Salonized 4.7 (45) [View alternatives](https://www.capterra.com/p/141697/Salonized/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salonized Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EDUARDO O. IMAGE CONSULTANT/STYLIST/MAKE-UP ARTIST Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use and offers great functionality." December 19, 2019 4.0 I have used it for 2 years and has accompanied me during the process of development and growth of my business, has allowed me to optimize and facilitate the management of key aspects of the salon as the control and monitoring of the inventory of products and supplies, scheduling appointments and management of employees, in addition to billing and point of sale, so you can generate financial reports with just one click, I am pleasantly satisfied with the functionality and benefits it has provided me, I hope to use it for a long time. Also that has given me the possibility of having to manage my own business and personal, continue working as a stylist, which has been wonderful for me. Pros Salonized is an automated, cloud-based system that offers many features and great benefits, among which are the management of appointments, employees, inventories and payrolls, in addition to a customer database and offers online reservations, automatic notifications, point of sale (POS). On the other hand it is very easy to configure as it has configuration wizard, which will guide the steps to complete the customization of the program, additionally it is very easy to use and navigate, has a very dynamic design and I like the level of customization, I can insert the logo of my business and choose the colors to be displayed in the services. Cons It is a very complete tool, I have not presented any type of inconvenience with its performance or operation. In general, it is worth the small investment I made when I purchased this service, I am very pleased. Alternatives considered [Versum](https://www.capterra.com/p/144096/Versum/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Salonized I tested the 3 products, Versum, Shedul.com, and Salonized and although they have the same purpose and many features in common or similar, Salonized, I found it more intuitive and easy to use for my staff, as I liked the configuration wizard very much, in addition, its interface is very friendly and intuitive. Review Source Monique D. Eigenaar, masseuse Used the software for: Less than 6 months ### "Perfect support for my practice! Perfect support for my practice!" March 1, 2018 5.0 This software gives me more time and rest because it works good. I usedLast to send my confirmations and my reminders by What'sApp daily. Now it is going automatically. I cannot make mistakes in this anymore. I can send an invoice easily. Clients have the possibility to pay forward. (iDEAL) I get compliments for the easy way they make a booking. I am online 24/7 so I am always available to be booked. And last but not least it gives me a very professional image. Pros "I'm really happy with the support that Salonized gives me. It gives me peace of mind that matters are handled automatically, for example confirmations, reminders and payments. Clients give me compliments because of the professional appearance Salonized has. Needless to say, I can recommend it to anyone!". Review Source MD Mandie D. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent But it is not flexible enough to capture very important information " July 27, 2017 5.0 Pros It's a really good system, users find it very easy to book and the bookings are clear to the practitioner, the booking system is incredibly straight forward for the customer Cons The system should be more simple to customise by the user for example the booking page should have other options for the customer to complete which could be selected or not by the owner date of Birth or marketing information Review Source VV Valentina V. Owner Cosmetics Used the software for: 1-2 years ### "The Ferrari of salon software" July 4, 2017 5.0 Online booking system, online payments, super happy customers, no hassle Pros I have tried just about all the salon software packages; Salonized remains the best. It is the perfect online booking system, with Mailchimp and Mollie user-friendly integrations and good management information. The guidance and service is also very good. You can chat with them, get questions answered quickly, and the application has been actively developed by an enthusiastic team. Review Source AMS Ann Marie S. Owner Hospital & Health Care Used the software for: 6-12 months ### "The system works fantastically well for me I'm very pleased." July 26, 2017 4.0 Makes my business run smoothly. The booking system runs perfectly for me . I've now linked my personal google calendar to salonized that's makes my life so organised being a small business . Customer service have been fantastic always answer your enquirys promptly. Pros The system saves me time which I love. I wouldnt be with out it now . Before I used a dairy & pencil . I can be away from my salon and still check and take bookings. Cons you can't see your deleted booking if you've made a mistake . Your feed back can't be tranfered to your face book or website . I think your text messages should be free or run from your own net work . Review Source WD Wietske D. Sportmasseur Sports Used the software for: 6-12 months ### "'I'm super happy with Salonized!'" January 15, 2019 5.0 Pros I'm really happy with Salonized, I can definitely recommend it to everyone! I use it for my sport massage practice. I have gotten a quick response on any questions I ask via the chat. If it's a bit too complicated they will schedule in a call with you to take some extra time to explain things. I even got sent a bouquet of flowers when my mother suddenly passed away on the day that my practice was supposed to open... This came really unexpected and I appreciated it a lot, thank you for that, it meant a lot to me!' Cons Nothing , I like Everything on this program salonized Review Source DK Debbie K. Owner Used the software for: 6-12 months ### "Extremely user-friendly and it offers a solution for everything. " August 3, 2017 5.0 Pros I was able to work more efficient with Salonized, and gained customers through the low-threshold online plan system. There has been less no-shows, if any, because of the easy-to-set reminders and much less administration due to automatic rapports. There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon! Cons There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon! Review Source IV Inge V. pedicure Cosmetics Used the software for: 6-12 months ### "Should have done it much sooner! Should have done it much sooner! Great product!" August 3, 2017 5.0 I have more time to do other things. People easily make appointments online. Pros Should have done it much sooner! Switched from another online calendar. I should have done that sooner! My clients never have problems with booking appointments. It's always carefully organized. I can see a clear overview of everything and it saves me a lot of time! Great support team, too. If I have any questions, they respond quickly :) Cons There could be introduced a kind of picture of feet so that we can draw into these pictures and sign the problems on feet. Review Source BD Belinda D. Owner Pharmaceuticals Used the software for: 6-12 months ### "Excellent sytem!" August 2, 2017 4.0 Pros This professional system perfectly fulfills my needs. For myself and my customers, it is very pleasant to use. Customers can even schedule their own appointments. The ability to pay in advance has received excellent feedback from my customers as well. Nice, smooth service from the Salonized employees. They take good care of the wishes of the customer. I am very satisfied and definitely recommend this system. Cons I'll wish that I could send the reviews to my website. I have no other things that I like least about Salonized. Review Source Rachel B. Zelfstandig ondernemer microblading, softap eyeliner, wimperextensions en lashlift Used the software for: Less than 6 months ### "Great program with a lot of possibilities " April 20, 2018 5.0 Easier administration Pros Great program with a lot of possibilities. Excellenct customer service. I'm very pleased with it. A Salonized app would make it even better!" Cons I would really appreciate it if we could plan customers ahead. So repeat every 2 weeks for example. Also a proper app. Review Source CK Claudia K. Esthetican Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super package and support" September 1, 2017 5.0 More time for my clients and more attention for my clients without my time, salonized works for me. Pros "Very nice and simple package with the most comprehensive possibilities. So glad I started selling Salonized. Super team as support, you always get a quick answer to your questions". Cons The time doesn't walk with you during the day. It would be nice if it does while you work in your salon. Review Source MD Maaike D. owner ToLiveFit Used the software for: Less than 6 months ### "Very happy!" March 1, 2018 5.0 Pros Very happy with this program. It says enough that I could test it for free for a month :) For the time being I'm only using the billing system and my invoices have never been made so quick. I know where I need to order of and what my stock is. I wouldn't want to work without it! Review Source TR Tamara R. Massage Therapist Used the software for: Less than 6 months ### "Love it" November 12, 2016 4.0 Just a great software instinly fell in love with it. Will recommend to anyone and value for money Pros Very easy software I really love it Review Source MC Mariëlle C. Founder Used the software for: ### "Salonized evaluation" March 17, 2015 5.0 Salonized fits my needs perfectly being an all in one POS system. Due to the automatic reminders there are a lot less no shows. Good value for money and great service! Review Source PP Patricia P. Used the software for: ### "Top Programm" November 19, 2015 5.0 Very good software program Easy software, good service Review Source nJ nanine J. Hundefriseur Cosmetics Used the software for: 2+ years ### "es war mal toll" September 23, 2024 3.0 grundsätzlich bin ich zufrieden, aber die gebühren haben sich in den letzten 2 jahren fast VERDOPPELT. ich habe mit 29 € angefangen und bin nun bei 55€, dabei versuche ich es so gering wie möglich zu halten und gehe viele kompromisse ein. \*ich überlege zu wechseln\* Pros der schnelle kundenservice die einfache struktur der software Cons Das die kosten so rasant steigern macht kein spass Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Salonized transparenz und klarheit der software. sie war schnell und leicht zu verstehen Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) das andere produkt war zu kompliziert oder hatte zu wenig funktionen . weiss nicht mehr Review Source MR Max R. eigenaar Health, Wellness and Fitness Used the software for: 6-12 months ### "Mist basis functionaliteit, geen enkele vorm van ontwikkeling vanuit organisatie" October 12, 2023 1.0 Pros ziet er goed uit als pop up widget fijne verwerking op website Cons geen strippenkaartgeen cadeabonwel de mogelijkheid bieden om cadeaubonnen aan te schaffen maar deze kunnen vervolgens niet gebruikt worden om te betalen.Dit en veel meer simpele toepassingen die in 2023 cruciaal zijn. De klantenservice heb je niks aan die zijn het ermee eens dat de software achterloopt maar doen er niks aan. Reason for choosing Salonized Het zag er goed uit en er is mij door een accountmanager van alles beloofd Review Source JS Jay S. Salon owner Health, Wellness and Fitness Used the software for: 1-2 years ### "I love how easy it is to use and how there is someone to answer questions fairly quickly " July 26, 2017 4.0 Pros That it has made my life easier, with bookings and the running of accounts stock takes and being able to log in remotely from the salon Cons That you can double book a room, this idea I put forward and was told it would be done well over a year ago. Plus I don't like that we can't print ea h therapist day list only the whole week, or all therapist Review Source NS Nyk S. Barber Used the software for: 1-2 years ### "Affordable, Reliable and Supportive." July 26, 2017 5.0 Pros I love the constant new features being implemented by the customer demand. I love the ease of use of the system and the great reports that give me daily and monthly chart based visuals on my business. Cons Lack of social media links to reviews and I would like to see more business marketing tips or any tips to improve small business. Review Source MS Michaëla S. Owner massage salon Health, Wellness and Fitness Used the software for: 6-12 months ### "super! Since October 2016, I have worked with Salonized and I think the system is very user-friendly" August 2, 2017 5.0 Since October 2016, I have woeker with Salonized and I think the system is very user-friendly and that it becomes more and more convenient with use. I have been very satisfied since I started with this system. Pros Now the appointments are neatly confirmed and reminders are sent out and I am able to produce attractive invoices. Everything is being kept in good standing within the reports. It works very efficiently. The Salonized customer service is extremely helpful and friendly! I can definitely recommend it to any practice/salon. Review Source JR Jolande R. owner of the company Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent customer care.I wish that I had changed a lot sooner as it gives me so much more joy" July 5, 2017 5.0 happy clients Pros That customers can book their appointments online. That feedback can be given by customers and imprinted on your website Cons Sometimes it's hard to see if updates are actually being applied. For the rest, I am very pleased with the product. I have no negatives about the product. Review Source MD Melanie D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "All in one" July 4, 2017 5.0 Pros A very good system that combines all my needs. It works very smoothly and easily. After having 4 systems running consecutively, now, finally, I have them all in one. Cons Not possible to reserve a room or appliance when this one is always used in combination with a service Review Source SV Suzy V. Owner beautysalon Used the software for: 1-2 years ### "Awesome!!" June 21, 2017 5.0 Pros Awesome! Clear and simple software! Easy to use by multiple employees and even over the phone. Great service! Quick answers to questions through online chat, too. I will definitely recommend Salonized if someone asks me for an online agenda. Five stars!! Review Source MG Marissa G. Esthetician Cosmetics Used the software for: Less than 6 months ### "Salonized = PERFECT!" July 4, 2017 5.0 Professional to clients and easy to use. Pros The chat service is super fast and nothing is too much of a problem. If there is a problem, you will be helped quickly. Do not wait until your salon becomes more successful to get this program, use it immediately. This is what I did and my clients are very positive about the professional emails (confirmation + appointment reminders, feedback and online appointment system). In addition, this makes life a lot easier for the bookkeeper. It's an easy-to-use program that you'll master within a day. Cons I like everything about the software. If you really want to say something negative about the software, it will be about the price. It is not for free ofcourse. But the software is defenitly worth it. Review Source AD Anoeska D. manager Used the software for: 1-2 years ### "Very satisfied, especially as it is constantly developing!" July 4, 2017 5.0 Pros I should have done this much sooner! It is a simple and easy system to work with. Quick chat service for questions. Not yet 5 stars because it is still improving and they are working on this, but I can definitely recommend it! 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