# Best Pure Chat Alternatives 2026 | Capterra

> Looking for alternatives to Pure Chat? Find out how Pure Chat stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/141708/Pure-Chat/alternatives

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# Alternatives to Pure Chat

[4.6 (337)](https://www.capterra.com/p/141708/Pure-Chat/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/141708/Pure-Chat/)

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## Top Pure Chat Alternatives

Pure Chat

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (337)](https://www.capterra.com/p/141708/Pure-Chat/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.4

Value for Money

4.5

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$8.75/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (24098)](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.6

Value for Money

4.5

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

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All Pure Chat Alternatives

At a Glance

Top Alternatives for Pure Chat

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Bitrix

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by HubSpot

[4.5 (4458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. [Learn more about HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

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## [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

by WhatsApp

[4.7 (16354)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication. [Learn more about WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [respond.io](https://www.capterra.com/p/179311/Rocketbots/)

by respond.io

[4.6 (52)](https://www.capterra.com/p/179311/Rocketbots/reviews/)

Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster. [Learn more about respond.io](https://www.capterra.com/p/179311/Rocketbots/)

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## [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

by Pipedrive

[4.5 (3050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

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## [UJET](https://www.capterra.com/p/164070/UJET/)

by UJET

[4.6 (140)](https://www.capterra.com/p/164070/UJET/reviews/)

UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. [Learn more about UJET](https://www.capterra.com/p/164070/UJET/)

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## [JivoChat](https://www.capterra.com/p/178227/JivoChat/)

by Jivosite

[4.6 (105)](https://www.capterra.com/p/178227/JivoChat/reviews/)

Business messenger with multi channel features as Calls, Online Chat, Email, Facebook messages and much more. All your company needs. [Learn more about JivoChat](https://www.capterra.com/p/178227/JivoChat/)

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Software Found In

-   [Live Chat Software](https://www.capterra.com/live-chat-software/)