# Page 14 | Pure Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Pure Chat the right Live Chat solution for you? Explore 337 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141708/Pure-Chat/reviews

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Pure Chat

4.6 (337)

[View alternatives](https://www.capterra.com/p/141708/Pure-Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Pure Chat

## Showing most helpful reviews

Showing 326-337 of 337 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Andrea S.  
  
  
Used the software for:

### "Great Service!!"

February 1, 2017

5.0

Helps me keep in touch with my customers -- been using it over 3 years on 4 different websites. Love the product!

Review Source

GW

Gordon W.  
  
  
Used the software for:

### "It is good enough "

February 1, 2017

3.0

It's worked okay. It works most of the time but has not worked at least two times in the time I've used it.

Review Source

LB

Lino B.  
  
  
Used the software for:

### "Customer Service"

February 1, 2017

5.0

Very easy to use. Like the feature where you can see who is visiting your website. Very user friendly.

Review Source

SC

Susan C.  
Manager  
  
Used the software for: Less than 6 months

### "Pretty nice"

July 25, 2018

5.0

Pros

Pure Chat is a pretty nifty service/software. You can live chat with potential customers through your website.

Cons

Pure Chat's user interface could be improved. Some features are missing and it would be nice to have them in terms of live chat services goes.

Review Source

EC

Ethan C.  
Tool Crib Extraordinair  
  
Used the software for: Less than 6 months

### "Pure Chat is fun and easy."

May 9, 2018

4.0

Pros

One of the things that I love about this program is the freedom and ease that you get when using it!

Cons

The thing that I like least about this product is the fact that it tries to use my twitter feed and location.

Review Source

EE

Eric E.  
  
  
Used the software for:

### "Perfect and Great Price!"

November 4, 2015

5.0

Easy to use, powerful and feature packed. Great mobile apps too.

Review Source

ML

Martin L.  
  
  
Used the software for:

### "Good product"

November 4, 2015

4.0

Like the design. Easy to use. Friendly newsletters

Review Source

rP

rohan P.  
illustrator  
  
Used the software for:

### "like the interaction/interactivity"

November 4, 2015

4.0

easy to use and understand

Review Source

PP

Peetha P.  
Sales  
  
Used the software for:

### "Great software"

November 5, 2015

5.0

Android app make it easy

Review Source

WB

William B.  
Purchasing Agent  
Consumer Goods  
Used the software for: I used a free trial

### "PureChat is a simple chat system."

October 4, 2018

4.0

Simple, somewhat effective method of communication.

Pros

PureChat seems very easy to use and very efficient.

Cons

There is nothing that I dislike about PureChat.

Review Source

MR

Melvin R.  
Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Not Utilized"

October 22, 2018

4.0

Pros

Good software to engage users on your website with an interactive chat option.

Cons

Many users to my site did not take advantage of this chat feature.

Review Source

AG

Amanda G.  
Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Great easy to use chat software"

February 24, 2017

5.0

Free chat software for my website, it's easy to use and helps my business grow. I'm happy with the product and would recommend to any small business.

Pros

FREE! Easy to set up, functional with my website

Cons

I would like more tracking information to be free. I want to know where my leads are coming from.

Review Source

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