--- title: "Success CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Success CRM Software - reviews, pricing plans, popular comparisons to other Student Engagement Platform products and more." source_url: "https://www.capterra.com/p/141715/Success-CRM/" page_type: "product" language: "en" --- # Success CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Success CRM ## What is Success CRM? E2S Retain (Student Success CRM) is a highly intuitive student retention management solution, that is mobile friendly, responsive and provides great student service, engage them, helps identify 'at-risk' students early, use automated intervention tools, get a real-time 360 student view, centralised notes, and much more. Your students have access to college resources through their mobile apps, anytime, anywhere. Bring a dramatic improvement to your student retention rate! ## What is Success CRM used for? [Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Success CRM?[Manage this product listing](https://www.g2.com/products/e2s-retain/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Success CRM 3.0 (2) VS. [4.7 (91)](https://www.capterra.com/p/149259/Teach-n-Go/reviews/) Starting Price $50000 Per User, Per Year Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.8 (2,891) Value For Money 2.5 (2) Value For Money 4.7 (1,627) Customer Service 4.0 (2) Customer Service 4.8 (1,430) ## Success CRM alternatives [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,891)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156399/Kahoot/) [ClassPoint](https://www.capterra.com/p/209840/ClassPoint/) [4.8 (266)](https://www.capterra.com/p/209840/ClassPoint/reviews/) Starting price $96.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209840/ClassPoint/) [Vevox](https://www.capterra.com/p/185114/Vevox/) [4.8 (422)](https://www.capterra.com/p/185114/Vevox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185114/Vevox/) Highest Rated [Wayground](https://www.capterra.com/p/207437/Quizizz/) [4.8 (545)](https://www.capterra.com/p/207437/Quizizz/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207437/Quizizz/) ## FAQs about Success CRM Overview ### What company size and specific industries is Success CRM built for? Success CRM is designed for colleges and universities of all sizes across the US, UK, and APAC, with a particular focus on universities, colleges, business schools, and higher and further education institutions. It is built for the education sector rather than general business use. Features and Usability ### What are the key features of Success CRM? Success CRM offers class scheduling, event calendar, and student group management for academic coordination, plus communication management and an information hub for campus updates. It also includes community management, polls/voting, location tracking, safety management, reporting/analytics, and a mobile app. Getting Started and Support ### What training and onboarding options does Success CRM offer? Success CRM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Success CRM offer? Success CRM provides 24/7 Live Rep and chat support. With no reviewer feedback available on support experiences, no user sentiment can be summarized about response times, helpfulness, or common frustrations. The listed channels indicate direct access to assistance at any time through live representatives and chat. ## Features AI summary Based on 1,176 Student Engagement Platform reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating student engagement platforms: - **K-12** (**52%** of reviewers rated this feature as critical) - **Student Management** (**69%**) - **Interactive Learning** (**48%**) Success CRM focuses on other capabilities that Capterra reviewers also consider important, including **Student Group Management** (**41%**). This feature helps schools organize students by cohort, class, program, or support need, giving teams a clearer way to coordinate outreach, track participation, and manage communication across different student groups. Class Scheduling Schedule in-person or online classes Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Event Calendar A list of events with their respective dates For Higher Education Software designed for higher education organizations Information Hub A centralized repository of all information that might be useful to students Success CRM 12 features ### All Features - Class Scheduling: Schedule in-person or online classes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Event Calendar: A list of events with their respective dates - For Higher Education: Software designed for higher education organizations - Information Hub: A centralized repository of all information that might be useful to students - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile App: Access the system via a mobile application - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Student Group Management: Curate interest-based student communities, promote their creation, and encourage student participation --- Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 2.5 (2) Free Trial Basic $50,000 Per User,Per Year Value for money 2.5 (2) 2.5 Based on 2 reviews ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(0) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Student Involvement Coordinator Higher Education ### "Young Small Company that has a lot of growing to do" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 16, 2020 I regularly have to email them asking to fix the basic functions that the app does. Notifications were the primary reason we needed an app and it is quite a pain getting new users access to create them. regularly users email me asking why they are having problems. I then have to email E2S to fix the issue. Usually taking a week or so to fix with each instance. Pros I can use the basic portal they have set up pretty easily. Cons Regularly has problems that I need to contact them about fixing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mark C. Service Desk Deputy Manager Higher Education ### "E2S at University of Sunderland" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 16, 2019 Pros The software is adaptable to our business needs. The support team are experienced in HE and aware of the challenges we face, which is reflected in the flexibility and functionality of the product. Cons This product was deployed as a first-time enquiry management system at the University of Sunderland Service Desk. This meant a slightly longer lead-in to the live date, but the product was quickly established for both staff and student usage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.