eZee Technosys

eZee Burrp!

4.5 / 5 57 reviews

Who Uses This Software?

eZee Burrp is used by all types of Restaurants, Bars, Fine Dining, Fast Food Chains, Cafe, Casual Dining and lounges.


Average Ratings

57 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $575.00/one-time
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eZee Technosys
  • www.ezeetechnosys.com/
  • Founded 2005
  • India

About eZee Burrp!

eZee BurrP! - A fully integrated Intuitive Restaurant POS Software is suitable to work in restaurants, bars, night clubs, quick service restaurant, delivery and other operations. Its simple approach, ease of use and rock-solid reliability makes eZee BurrP! a great system for your POS needs. Whether your restaurant is a single store or a part of nation wide chain, we will help you achieve simplicity in restaurant management. eZee BurrP! works on touch screen as well as on desktops.


eZee Burrp! Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

eZee Burrp! Reviews Recently Reviewed!

Easy software with high features

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Easy software as It covers all the works of restaurants and point of sales from the small one to the biggest one.

Vendor Response

by eZee Technosys on October 27, 2017

Dear Rasha, We are glad to receive your wonderful feedback. We take pride in simplicity of our solutions and will keep on providing best of our services as always. Say hello anytime at support@ezeetechnosys.com. Best wishes from Team.

The platforms worked well the whole time we used it. It was a few old and boring, need more colors.

Sep 16, 2017
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy access, fast.
Space to add notes about each guest.
Can exist different users
Save paper and ink

Cons: Invoices without detail about charges made in different areas. Invoices without consecutive number.
Missing a space to add a credit card or ID number, should be obligatory to have.

Vendor Response

by eZee Technosys on September 25, 2017

Thanks Nora, we are glad that to have your feedback as eZee BurrP! user. We understand how you might feel about UI, good news is that the new colourful UI is already in beta testing and it¿ll be available to you soon. In addition, can you please share more details about your invoice query? Moreover, the case why a guest would want to print his CC number on bill is not quite clear to us. Can you please visit our chat support or connect with us on support@ezeetechnosy.com so that we can talk about this at length. Best wishes, Team eZee.

Excellente product. If there is anything you dont understand or need help with Support is alway ther

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Simplicity and the GREAT Live Support it gives you 24 hours a day. If there is anything you dont figure it does not matter the time zone for support will always be there fotr you

Cons: nothing not to like the product is great price is affordable even for latin american countries d the support is amazing

Vendor Response

by eZee Technosys on August 09, 2017

Hi Ricardo! Thanks for sharing your thoughts. Your feedback delighted us. You know where to reach us any day support@ezeetechnosys.com. Stay tuned for best of the assistance from team eZee!

SUMIT is the Best person we have come along in team support. SUMIT is absolutely extraodiary

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sotware is great, eventhoug you can have problems at times with updates, Support Team is always there to help specially SUMIT. This person is over all the other people in support team for he will for a fact solve the problem. We have been lucky enough to run into him a few times and he has ALWAYS fixed our issue. SUMIT THANK YOU from all Sagarnaga Team here in South America

Cons: I have been using this for over 2 years, and I cannot answer this question. What is there not to like?

Overall: THe biggest benefit one can see from Ezee technosys is that they dont only sell you the product but thye Follow you always and ake sure u are always satisfied with their support team

Vendor Response

by eZee Technosys on August 09, 2017

What an exciting review Ivar, big thanks! We passed on your regards to Sumit, he was so happy to read this. We are glad and lucky to have been working with you. Do drop by and send us a hello at support@ezeetechnosys.com anytime. Happy to help, Team eZee!

very good inventory system

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: so easy point of sale and wonderful back office full report details
can work in any operating system windows 10 . android .. ios .. lunx

Vendor Response

by eZee Technosys on July 20, 2017

Hi Ahmed, we are glad to hear your words of appreciation. We¿ll keep making it easy for you with our solutions. Do write to us at support@ezeetechnosys.com for any assistance you may need. Best wishes from Team eZee!

Good software but can only work on windows, difficult to find a windows tablet on the island\

Jun 21, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Good reporting function, easy to use, stable and nice design.

Cons: Only on windows not on android, not handy for the poolbar and windows tablet expensive.
Not cloud based.
Should be able to integrate with Ezee absolute. Now the post to room revenue is counted double.

Vendor Response

by eZee Technosys on June 27, 2017

Thanks for sharing your feedback. We have a news for you, that we have launched beta version of our cloud POS eZee Optimus. Take a free trial here http://ezeeoptimus.com/freetrial.php Moreover, eZee BurrP! is already integrated with eZee Absolute. Charges from POS can be posted to Absolute PMS directly. Do contact us anytime on support@ezeetechnosys.com or visit us on live chat http://www.ezeetechnosys.com/livesupport/ and we can quickly guide you with your queries. Regards, Team eZee.

This software enables you to place your order on ezee burrp even without internet connectivity

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Exciting to use, easy to learn.

This software enables you to place your order on ezee burrp even without internet connectivity

Cons: Internet must be good else data export from ezee imenu monitor will loop endlessly.

No user log in for imenu app

Vendor Response

by eZee Technosys on May 12, 2017

Hey Jude, Thanks for sharing your feedback. To address your concern regarding the data export, once the data is synchronized, internet speed should not matter though. However, to add the user login for iMenu App, we look forward to adding it in our future plans. If you have more to share, please do write to us at support@ezeetechnosys.com. Regards, Team eZee!

Good live service, and fast

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The extended list of reports, gives real solution to problem providing good integration between areas. Also had received 24 hrs fast assistance.

Cons: The installation process was long. Getting started with the inventory and sales matching was tough. The training are mostly scheduled in India working hours.

Overall: Improved sales, improved communication,

it is easy to learn

May 03, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: the search engine, it helps a lot especially when we are doing queries in the system. also the database size is amazing, it uses less disk space on the server.

Cons: the user role configurations, it is a little bit confusing since we have to configure the roles and do it again for every users,

User Friendly

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The software is user friendly and covers all aspects in food outlet business. Whether it is a small scale outlet or big.

One Word "AWESOME" Live Support

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After paying much to EZEE, I found your Live Support Very Useful. Employees Like Govind has made me feel that your product is Value for Money. Thanks for nice support. Hope you will get reward in future.

Vendor Response

by eZee Technosys on April 17, 2017

Hey Saurabh, Thanks for admiring! On seeing this valuable feedback for himself, Govind felt much inspired. We never step back to reward the talent that we have at our organisation. Regards, Team eZee!

Nice Service by Ramiz

Apr 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I got quick resolution of my queries. Now it seems that software I bought is worthful. Thanks, agent..

POS system

Mar 27, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We find theBurrp system useful in general. The problem is the way how it was implemented by the local supplier. We still dont have the system running 100% because of this situation.
Some points:
*Layout checks configuration are not fonctional.
*Dine in module is easy to use, layout function is not nice, too many steps for lookig a check from the past. The spanish version is not translated correctly.
*Room Service module is not that easy to manipulate, sometimes while applying payments, for dafaul it applies cash.

Need to improve customer support

Mar 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Need to improve customer support. It is very difficult to login to chat support and explain the issue.. Bec when restaurant is busy .... User can't take such a long process..

Vendor Response

by eZee Technosys on March 23, 2017

Hello Mr. Ahmed, We always strive to provide our clients with instant solutions to resolve their queries; and hence, we have multiple channels where we offer support. Those who are comfortable with chat, visits us on the live chat support. However, if it is not feasible in a busy environment like yours, we are always available on call: +91 99099 92262, +91 90999 41866 Besides, you can even communicate with us on Skype: ezeetechnologies Please do not hesitate to contact us. We shall surely assist you with our 24x7 support. Regards, Team eZee!

I am totally satisfied with software

Mar 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The software is very user friendly and easy to use ( illiterate and non computer friendly people can be trained and they can use easily.

Recommendations to other buyers: No Searched myself on internet and decided to buy after demo

Vendor Response

by eZee Technosys on March 20, 2017

Thank you Sumiran. Make the most of our product. :)

So Far So Good

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very powerful with a lot of functions

Cons: The more complicated functions are hard to learn

Overall: I've been using the eZee system in my resort for more than a year now and am very happy with it. Some functions take a while to learn as the system is very powerful and has a lot of features. Tech support is very helpful although some fixes take very long to work out.

Vendor Response

by eZee Technosys on April 03, 2017

Hi Thomas, Thanks for your feedback. To ensure that you keep benefiting from our products, we are 24x7 available with the services. If you want to learn more about the product, you can have a training scheduled at your suitable time. Follow this link: https://ezeetraining.setmore.com/ Do let us know, if you require anything else from our side. Regards, Team eZee!

Helpful Team

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using ezee sofware for last 4 years. For any complication I always contact live support team. Ezee team is always helpful and prompt.

Vendor Response

by eZee Technosys on March 02, 2017

Hi Santosh, We are hopeful to continue serving you with the same innovative products and services; and even better. Keep sharing your experiences with us for more years to come. Regards, Team eZee!

everything is great except is too complicated

Feb 20, 2017
5/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the software allows you to do a lot of things, and that is important

Cons: extremely complicated, to the point that I as a client am considering stoping its use and going back to old excel, it would make averything easier

Overall: support with the software is fantastic, however the platform is not easy to use, why is it named Ezee ???!, it has to be simplified, I was assisted by ramiz malek, the agent was EXTREMELY useful and very patiend, I am absolutely pleased with his support and I feel he should be congratulated for his outstanding customer support, I also believe he is given a great range of tools to help clients, yet it is still a pretty difficult system, if it was a little simpler I would be a happier client, thank you for the good client support!°

Recommendations to other buyers: the interface has to be simplified, for the purposes each specific business needs, I want a system where with a user and pass word lets me go in and erase and add items super easy and also lets me determine how much from my inventory will be deducted, without all these steps

Customer support regarding a query

Dec 27, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I was assisted by Samir in solving my query regarding the Ezee Burrp software. And he was really polite and patient in dealing with my query. Replied to my email in time and assisted me to TeamViewer and on the phone. I really appreciate it.

Vendor Response

by eZee Technosys on December 27, 2016

Hi Setu Goyal, When your appreciating words were passed to Mr. Samir, he was really pleased to receive this feedback. It's always a pleasure to assist you. :) Regards, Team eZee!

Wonderful total solution for our ARAGORN hotel and future ARAGORN hotels.

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All the possibilities and the easiness of use. Perfect for our expanding of the ARAGORN GROUP. No investment and the perfect win - win situation.

Overall: After discovering this EZEE software solution, I took directly the 30-days free trial. Together with the manuals it is easy to start and there are so many possibilities. I regret only one thing and that is that I should found this software 3 years earlier. Now we are starting with the Ultimate EZEE program without any investment. Many thanks of Corfu - GREECE to all the EZEE sales and support employees.

Vendor Response

by eZee Technosys on December 14, 2016

Hi Michalis, Our sales and support team sends many greetings to you. Thanks for choosing eZee hospitality solutions for your property. Keep making the best of our products and services. :) Regards, Team eZee!

Best Customer Service

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would like to officially thank Mr.Ramiz for his help. He answered all my questions in professional way and was helping me couple of hours with enthusiasm.

Mr. Emmanuel

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: it keeps work going smooth and very sophisticated i like it so much.

Cons: very easy and very comfort when you are working

Overall: system is fantastic now we have small challenges when our hard disk is full we try to back up files and we store them different storage then when we check the system has fail we cant use it anymore so what is the mistake we did we don't understand at all. Thanks for ur help in advance waiting for your replay.

Recommendations to other buyers: nothing we just did some errors and we need your help.

Living it beyond 5 yrs

Oct 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of operation and compatibility. Great back hand support.

Overall: Overall it's a great software be it the back up module or the front end. The modifier module is excellent and gives ease of use. Overall it's value for money and the kind of service support one gets is excellent. The back end team is great. I am using ezee burrp from past 5 yrs and haven't gone through any trouble except for my system crash but the team was very supportive in restoring my back up.

Vendor Response

by eZee Technosys on October 17, 2016

Hi Nitin, Thanks for your king words. We are happy to know that you find our product and services reliable. Keep benefiting from our hospitality solutions. Looking forward to see more of you reviews. :) Regards, Team eZee!

****GOOD****

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are using this software for the past 6 years, and this products really good and very easy to use, user friendly and we got the very good customer support.

Vendor Response

by eZee Technosys on September 26, 2016

Hi Afrozhusain, First of all thank you so much for your warm feedback. We are glad that you enjoyed our services.Do keep sharing your experience. Regards, Team eZee

Fantastic software and very user friendly

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Ezee Burp is a restaurant billing software , done with an eye on user friendliness.
customer support which is very essential , I very good , thus making it a highly recommendable product. I would definitely recommend this software for all restaurants and even shacks in Goa.

Vendor Response

by eZee Technosys on September 21, 2016

Hi Verner, These kind words from our clients delight our team to the core of the heart and encourage us to do better. Thank you so much for making our day cheerful. Keep writing to us and sharing your experience. Regards, Team eZee!

Good, but complicated functions

Sep 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The system can be integrated with IMENU and it help us save a lot of time means that we have done only one time on IMENU!

Cons: Inventory management module is very complicated!

Overall: We have used this software for almost a year, it is very useful and it helps us manage our cafe easier than before. Only sending daily closed shift report to emails are very slow and it takes long time.

Recommendations to other buyers: Sending daily closed shift report should be faster and should provide some videos or clips about training to use the software.

Vendor Response

by eZee Technosys on September 21, 2016

Hi Somock, Thank you so much for sharing your honest feedback. However, if it is difficult for you to understand, we recommend to take free online training, it will help you get a hang of the system better. You can schedule you training here - http://www.ezeetraining.setmore.com/ If there is anything more, you can write to us at cm@ezeetechnosys.com, we would love to help you out. Looking forward to hear from you soon. Regards, Team eZee

Excellent Software

Sep 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use and it mostly serves our needs.

Cons: It would be even better if there was an accounting feature to the software.

Overall: We have been using this software for about 4 years and we are very satisfied with it. We use it in a daily basis and it helps us keep track of our bookings and guests.

Vendor Response

by eZee Technosys on September 14, 2016

Hi Ehab, These kind words from our clients delight our team to the core of the heart and encourage us to do better. Thank you so much for making our day cheerful. Keep writing to us and sharing your experience. Regards, Team eZee!

Mnarani Club, Kilifi, Kenya review

Sep 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly. accurate in stock control.

Cons: Void reports are sometimes difficult to identify and evaluate. But this could be that we are not using the product correctly.

Overall: Easy to use, good communication or interfacing with eZee Front Desk making it easy to keep hotel bills updates.

Recommendations to other buyers: Onsite, personal assistance every 2 years or so would be greatly appreciated and helpful to retrain staff, also help old staff to get to know the new features better after improvements etc.

Vendor Response

by eZee Technosys on September 14, 2016

Hi Elma, Thank you so much for sharing your honest feedback. It feels great to know that you found our product worth your money owing to its high quality. However, if it is difficult for you to understand, we recommend to take free online training, it will help you get a hang of the system better and may be even learn a few tricks to upsell utilities. You can schedule you training here - http://www.ezeetraining.setmore.com/

ezee- A complete package¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The thing which i like about the ezzburp software that i use is the menu items which is use is divided into sections and subsections so that incase if any one is operating other then regular person he can operate easily widout any diffculties so happy to use this software

Cons: sometimes it gets hanged but that's not an issue so there no thing that i dint like about the software

Overall: Its been one year since i have started using this software and it has simple and nice features so that anyone can use it smoothly widout any difficulty

Recommendations to other buyers: no other advice i want to give keep updating your clients related to all fields that u are doing well so that they can use this software easliy and i remember one person that is "jay dalal "whenever i need a help he is the person wid whom i had a good conversation so keep backing up this types of employes m not rembering other name so sory i couldnt give reviews about it in d end a good complete package ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿

Vendor Response

by eZee Technosys on September 14, 2016

Hi Harsh, Thank you for taking out time to write to us. Jay Dalal and his team were overjoyed to know that you found their efforts helpful. Our software is created to make our client¿s work more productive and effortless. Thank you for your feedback. Keep writing to us! Regards, Team eZee

Ezee burrp.. all you need for your hotel and restaurant.

Sep 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: its had a lot of feature, reports different report that you can relay you financial status.

Cons: the inventory system, and synchronize of the order take.

Overall: Its has a accurate report, for sales and order.. mapping printer its good too, user level access its nice too.

Burrp is very easy to use for end users and it's operational method with reports is the best i thin

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Menu engineering and BOM. Of course it's billing system is enjoyable.

Cons: The message sent from eZee front office is very poor for me and the database is also not rich as there are no option in guest info tab, company name and designation.

Overall: Basically i used to the burrp as an admin user and in my position i have to face lot of problems arise from the user end. Most of those problems are for not understanding the users and some of them are observed as a bug. But the significant matter it is that the support team of eZee getting the aware of any problem or issue or any other like this they resolved in no time of there best effort. So i myself very much feel pleasure to work with them and finally i never feel trouble to operate this application at all as the support team is always with us, day and night, working days or holidays.

Recommendations to other buyers: It will be more easier to the user to give the perfect advantages or follow the front office user's comment related with restaurant if there might be display the Guest Companies details like Company name and Designation of the guest.

Vendor Response

by eZee Technosys on September 02, 2016

Hi Mahbubur, Delighted to know that you found our program remarkable enough to give it 5 stars. Regarding the small glitch, we would like to more about it in detail. Kindly write to us at support@ezeetechnosys.com. Our trainers will also advice how to upsell your utilities. We assure you that our team will keep bringing you quality service always. Regards, Team eZee

Maroela Guesthouse Windhoek

Jul 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its integration with the other eZee software FrontDesk

Cons: No intergration with our Payroll or Accounting software

Overall: Affordable and easy to implement, use and maintain. Other software we used had complicated setups that were unstable and constantly needed costly support on a weekly basis since going over to Burp we haven't had any issues and business is running smoothly

Vendor Response

by eZee Technosys on July 14, 2016

Hi Edson, Delighted to know that you found our software remarkable enough to give it 5 stars. We can help you regarding Payroll/Accounting software integration. You can write to us at cm@ezeetechnosys.com, we would love to help you out. Looking forward to hear from you soon. Regards, Team eZee

Great

May 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: In general we are very satisfied with the system, and the integration with our eZee front desk system. Can only recommend this product.

Vendor Response

by eZee Technosys on May 25, 2016

Hi Torben, First of all thank you so much for your warm feedback. Of course you can go ahead and recommend us. Delighting you, and every single customer of ours, is absolutely the top most priority for eZee. Do keep sharing your experience. Regards, Team eZee

excellent support, easy to use

May 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: well done with the software. team has been helpful throughout.

Vendor Response

by eZee Technosys on May 12, 2016

Hi Abhishek, It is our pleasure to serve you, we are glad to say that we could help you through our products and services. Regards, Team eZee!

Best POS Software

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Product is simply superb. Very easy to understand for the users/operators. GUI of the software is very rich look. All the reports are available which is required and the best part is they do customize reports are per our requirements. Live support is very prompt and very fast in resolving queries. I will highly recommend to go with eZee Products.

Vendor Response

by eZee Technosys on May 12, 2016

Hi G Mohan Prasad, We are very delighted to receive your super fantastic review, much more than words. There is nothing better than knowing that our clients are happy with our work. We wish you keep making the most out of eZee solutions. Regards, Team eZee

Very good software with excellent customer service

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
Ease of use and customer friendly
Good online billing software

Cons
Reporting should be improved. Accuracy of reports must improve
Must allow customer to parameterise and take custom reports
Should allow customer to create multiple instances themselves.

Vendor Response

by eZee Technosys on June 07, 2016

Hi Subbaram, Thanks for the star rating, we really loved that. Now, coming at your recommendations, those are some really good ideas, why don't we have a chat about it to understand your request further. Eager to hear from you. Drop us a mail on: support@ezeetechnosys.com Let's get this done. Regards, Team eZee!

Lots of stuff can be configured & product is extremely easy to use. Have been using only billing SW

Apr 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros :
Software is quite exhaustive. It will take some time to fully understand the width and depth of the software. Has well thought out , specific business processes for Dine-in, take away & delivery services.
Dedicated customer care team ensures that the ball doesn't get dropped between teams.

Vendor Response

by eZee Technosys on April 25, 2016

Hi Narayanan, Thank you for the great review. Apart from the different operations modes, try using the inventory management- makes restaurant work very easy. Schedule an online training with our experts to get your hands on multiple features of eZee BurrP! Go ahead, schedule a training here http://www.ezeetraining.setmore.com/ Regards, Team eZee!

The software is very simple to use and very smooth running

Apr 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Ease of use is very simple amd very good customer service any time they are available to help with any issue or query.

Vendor Response

by eZee Technosys on April 20, 2016

Hey there Prakash, I hope you are doing well. Thank you once again for the great review, it is clients like you that makes want to put maximum input in our services. We will continue doing that and as you said we are always available for you. Regards, Team eZee

Good software still large scope for improvements

Apr 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Intelligently designed software but as even good ones needs to become better with times ,needs a quantum leap in features.

Vendor Response

by eZee Technosys on April 12, 2016

Hi Srihari, Thank you for investing time in giving this review. Yes! You are absolutely correct. We believe that our well-wishers always want us to improve for the better. Hence, we strongly recommend your comments and would love to learn more about your suggestions. Please drop us a mail on support@ezeetechnosys.com, and we shall get back to you shortly. Regards, Team eZee

Ease of use, Excellent support, Frequent updates ensures it gets better & better.

Apr 05, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS : Learning to use eZee was a wonderful experience. With the 30 day trial period and excellent support, i was able to easily configure the software to meet the requirements of the organization.

The inventory system is outstanding, it monitors items right from receiving raw materials to the manufacturing process, producing close to accurate cost of sales analysis report.

CONS
I have occasionally experienced problems with the sql database. The regular support team are great but they tend to always refer sql problems to developers, this creates down times due to manual sales and consequently theft.

Vendor Response

by eZee Technosys on April 06, 2016

Hi Pedro, Thank you so much for sharing your wonderful experience with us. Apologies for the inconvenience caused. As far as the SQL database trouble is concerned, we hand over these queries to the developers, have excellent in-depth knowledge about the queries. Thus, we make sure everything works well for your property and we are resolve all your doubts from the roots. We understand it is lengthy but this practice is for precaution to ensure that you always receive excellent returns from our solutions. Yet if any you face any troubles, please do drop a mail on the following detail and we shall get in touch with you shortly. support@ezeetechnosys.com Regards, Team eZee

Ezee Burrp Set Up

Apr 04, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: i would like to set up a new system in our branch which is, Ezee Burrp, Can you please assist us as soon as possible?.we are now waiting this set up since last 1 week..

Vendor Response

by eZee Technosys on April 05, 2016

Hey Marvin, Thank you for choosing eZee BurrP! for your branch needs. We are sorry that you have been waiting so long. However, our on-boarding team have informed us that they did try to contact you via email and they are awaiting your response. If you could please respond to that, we can swiftly go ahead with the set up. You can even contact us on our 24x7 online support if you require any immediate assistance. Please do not hesitate to contact us- https://goo.gl/VLGJ3k Hope to see you soon, Marvin. Regards, Team eZee

Good Performance

Mar 22, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease to use and good approach

Vendor Response

by eZee Technosys on March 23, 2016

Hello Satheesh, Thank you very much for your kind words. We are glad to know that our product performance has eased your tasks. Hoping that our product keeps benefiting you in the best possible way. Regards, Team eZee

Nice software

Mar 10, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros
Good Design and features

Cons
Difficult to find what you / Online chat support team very helpful

Vendor Response

by eZee Technosys on March 10, 2016

Hello Mabel, We are glad to receive your review. We hope that your requirements are fulfilled with our software and you are benefiting from it. In case you require any assistance, please feel free to contact us on support@ezeetechnosys.com. Our live support team is here for you 24x7. Regards, Team eZee

Simple and easy

Mar 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The features here are quite strong. It is easy to create the recipes and track them. And the integration with Frontdesk is great as it allows us to manage the guest account in one folio.

The weak link here is again the cash count at the end of a shift. It lacks control and security expected in a POS system.

The customer service is great. Someone is always around to assist if we run into problems.

Vendor Response

by eZee Technosys on March 17, 2016

Dear Judy, Thank you for your kind review. We would like to hear more on the developments for the software to be more secure and user friendly for you. Our software support executive will be contacting you shortly to understand more about your requirements. Furthermore, for any future assistance you can contact us anytime on support@ezeetechnosys.com. Regards, Team eZee

The best there is

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really easy to use for the end users and all the details you need as a manager.
We love the invertory consumption function, not only does it show you the production cost, it also updates the cost if the price changes from your supplier.

Vendor Response

by eZee Technosys on March 08, 2016

Dear Dennis, Thank you for your words of appreciation. We are grateful to serve you with best solutions needed for managing your F&B business. We assure you to continue the same way. Regards, Team eZee

Good software, lacks keyboard shortcuts.

Feb 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Overall software is nice with great UI, lacks keyboard shortcuts and Coupon code integration.

Vendor Response

by eZee Technosys on February 29, 2016

Hi Indraneel, Thank you so much for taking the time out to review us. As our software has been designed for touch screen systems, currently we have not included such conventional methods of keyboard shortcuts. Regarding the coupon code integrations, please consult our 24x7 live support where our technical support executive can explain you how you can perform that operation with our loyalty cards module. You can visit our live support at https://chatserver5.comm100.com/chatwindow.aspx?planId=243&siteId=64061 Regards, Team eZee

A full package

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: User friendly, amazing user interface.

Vendor Response

by eZee Technosys on February 11, 2016

Dear Abhinav, We are overjoyed by your review, thank you so much for taking the time out for us. If you ever need anything, please dont hesitate to contact us. Regards, Team eZee

better than ok

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ease to use and simple.is sucure and trensable

Vendor Response

by eZee Technosys on January 22, 2016

Hello Edgar, Thank you for star ratings, your kind words and investing your time to review us. We appreciate your efforts and if you ever need any assistance using your solutions, we are just a click away. Regards, Team eZee

very good and helpful support

Jan 13, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to understand and easy to use

Vendor Response

by eZee Technosys on January 16, 2016

Dear Werner, Thank you for giving us positive feedback. We are very pleased that our product and staff have helped you with your queries. Do call us if there is anything we can help you with. Regards, eZee Technosys

The software contains a veraity of solutions to the problems I was facing.

Jan 07, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mr Singh was providing with the great service on and off site.
I had issues with the system but thanks to the great costumer service I was always sure that my issue will be solved. I've replaced my previous software which was provided by Manson technology and I'm very happy that I have done it.

Vendor Response

by eZee Technosys on January 08, 2016

Dear Mr Salman Thank you so much giving such a great feedback. It is always great to hear that our clients are happy with our services and are benefiting from it.

EASY AND USER FRIENDLY

Dec 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: BEST POS software. EASY TO USE. ABOVE ALL BEST CUSTOMER SUPPORT WITH QUICK RESPONSE...

Vendor Response

by eZee Technosys on January 06, 2016

Dear Rajesh, Thank you for your review and for choosing eZee BurrP! for managing your F&B business. We do take pride in catering to our client needs the best way we can. If you ever need assistance, please don¿t hesitate to call us.

Very Good software

Dec 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments:
It Very Good Soft ware . Its works, Excellent Excellent Support,
Free one to one training helped me a lot. Once Take eZee Frontdesk After That Work Is Really Easy .

My review

Dec 11, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: This software so far is doing what we need

Overall a complete Restaurant, Bar, Take Away etc. POS System.

Dec 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is overall an amazing software with so many capabilities and deserves a high rating. I highly recommend it for any size of business in this line.

The following improvements would make it perfect, the ability to combine bar and restaurant bills into one i.e in a case where someone in the restaurant orders food and then later orders drinks only sold at the bar, the two bills can't conbine into one. Another con is that you have to preconfigure reasons for voiding of items.

Great Software

Dec 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AWESOME USER INTERFACE, EASY TO USE AND AFFORDABLE

Great Support!

Sep 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Had an Interface Issue, but Great Work and Support from Snehal & his team. Also prompt response from eZee Support.

excellent

Sep 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: very friendly software