Bolt On Technology

Welcome Station

5 / 5 2 reviews

Who Uses This Software?

Our automotive software solutions are designed with the intent of boosting profits, saving time and creating greater overall efficiency at the nation's 275,000 independent auto repair shops.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bolt On Technology
  • www.boltontechnology.com
  • Founded 2008
  • United States

About Welcome Station

Welcome Station is an easy-to-use self-check system which frees up service advisors and enables customers to quickly and electronically notify shop staff of their arrival, update their contact and vehicle information, select the vehicle and which services they would like to have performed and whether they are dropping off, or will be waiting. Customers can also consider weather-related vehicle service suggestions and digitally sign to authorize work.


Welcome Station Features

  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access

Welcome Station Reviews

Welcome Station

Mar 14, 2015
5/5
Overall
1 / 5
Customer Support

Comments: After a year using the Bolt On Technology Mobile Station and Pro pack Bundle I ordered the welcome station feature. As a shop owner I have always heard that we need to work the system and yes this is where I have been spending most of the effort in my shop. With the installation of the Welcome Station (Kiosk) I have been able to take my entire manual shop flow system into new high technology-high efficiency times. No more tech racks, no more hand writing the VIN numbers and/or license plate numbers. In our shop the customer comes in and by inputting their phone number, their information is populated for them to check and/or update. The next step is for them to choose their vehicle when they have more than one and then they choose with a click the services they want on their vehicle. They even have a space to add any additional comments. Many of the Welcome Station features I am ale to customize myself which is one of the great benefits.
When the customer finishes with the order, they sign and the signature stays in the system for that transaction. When invoicing their signature is printed in the invoice. I have been working with the Station since January of this year and so far I have had no inconveniences. The shop flow systems works very smooth, my service adviser has more time for the customers and the customers are happier.

Excellent product, even better service.

Mar 13, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Welcome Station kiosk is a great way for customer's to check in and let you know what they want to have done to their vehicle. They put their information in and it automatically syncs with our computers running Mitchell Manager. If you use the Mobile Manager app for Android, its even easier to get started as all of the customer's information is in the palm of your hand. This makes inputing vehicle information and getting to the job much faster than previous methods. The app works well most of the time. It does have its bugs every now and then like every other product but the fantastic team behind the scenes are quick to fix them and answer any concerns that you may have. We highly recommend trying this product.