--- title: "Tracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tracker Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/141766/TrackerRMS/" page_type: "product" language: "en" --- # Tracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tracker ## What is Tracker? Tracker is a fully integrated ATS and Recruitment CRM designed for staffing and recruiting firms, across industries. As a leader in the recruitment software space, Tracker delivers an all-inclusive user experience for your entire business, and we ensure your success with industry-leading client support. In addition to regular feature updates and enhancements based on client feedback and requests, Tracker integrates seamlessly with several industry partners to improve your business workflow. ## What is Tracker used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 186 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 1% Starting price $80 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tracker-rms.com&name=Tracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tracker 4.7 (186) VS. [4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) Starting Price $80 Per User, Per Month Starting Price $75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (186) Ease Of Use 4.5 (1,176) Value For Money 4.7 (97) Value For Money 4.5 (1,033) Customer Service 4.8 (175) Customer Service 4.7 (1,047) ## Tracker alternatives [4.5 (1,262)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [100Hires](https://www.capterra.com/p/206957/100Hires/) [4.9 (1,176)](https://www.capterra.com/p/206957/100Hires/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) [4.9 (470)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141766/TrackerRMS/alternatives/) ## FAQs about Tracker Overview ### What problems does Tracker solve? Tracker solves scattered candidate, client, and sales data, slow manual recruiting workflows, missed follow-ups, and spreadsheet-heavy reporting by centralizing ATS and CRM work in one customizable system. Recruiters, staffing firms, business development teams, and managers benefit most from faster placements, cleaner handoffs, stronger compliance, and real-time pipeline visibility. Answer based on 146 reviews Overview ### Which roles and teams benefit most from Tracker? Tracker is most used by recruiting teams, staffing leaders, and operations executives who need to manage candidate pipelines, client relationships, and hiring workflows efficiently. Recruiters and recruiting managers use it to source and track applicants, while owners, CEOs, and operations directors rely on it for visibility, process oversight, and team performance. Answer based on 148 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Tracker built for? Tracker is built primarily for small businesses in staffing and recruiting, with 91% of reviewers from small companies and 74% from that industry. It serves recruitment, consulting, and staffing firms looking to grow, with additional use in computer software at 7% and management consulting at 4%. Answer based on 186 reviews Features and Usability ### What are the key features of Tracker? Tracker includes core recruiting and CRM features such as applicant tracking, candidate management, job posting, and workflow automation. Reviewers also highlight customizable reports and dashboards, email campaigns with Outlook integration, resume parsing and search, plus configurable fields and templates that support recruiting, sales, and follow-up processes. Answer based on 107 reviews Integrations ### Which third-party tools and platforms does Tracker integrate with? Tracker integrates with over 20 platforms, including Gmail, Google Calendar, Microsoft Outlook, Microsoft Teams, HubSpot CRM, LinkedIn Recruiter, Indeed for Employers, and QuickBooks. It also connects with recruiting and document tools such as Daxtra, Textkernel, Docusign, RightSignature, Broadbean, and RingCentral Engage Voice. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on Tracker? Tracker offers onboarding through in-person training, live online sessions, webinars, videos, and documentation. Most recruiters and sales users learn the basics quickly because the interface is intuitive, while admins and report builders usually need more time for configuration and advanced reporting. Reviewers describe migration support as hands-on and training as responsive and tailored. Answer based on 27 reviews Getting Started and Support ### What customer support options does Tracker offer, and how do users rate the experience? Tracker offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, accessible, and helpful during setup, training, and troubleshooting. Some report slower or more limited help on certain plans, plus occasional frustration with premium-rate phone support or ticket-based resolution. Answer based on 107 reviews Features and Usability ### How easy is Tracker to learn and use? Tracker feels easy to learn for most teams, with a clear interface, flexible workflows, and helpful onboarding resources. Recruiting firms, sales teams, and ATS newcomers often find navigation intuitive, while some users say setup and early training matter because certain tasks, lists, and help documentation can feel less obvious at first. Answer based on 54 reviews Features and Usability ### What features does Tracker offer for recruiting and CRM? Tracker covers core recruiting and CRM needs in one system, including candidate tracking, reporting, invoicing, email history, and integrations. Staffing firms and growing recruitment teams like the broad feature set and customization options, though some advanced tools take time to learn and a few users mention missing, limited, or still-developing functions. Answer based on 34 reviews ## Features AI summary Based on 7,750 Applicant Tracking reviews Capterra data shows that buyers of applicant tracking software rank the following features as their top priorities: - **Candidate Tracking** (**49%** of reviewers rated this feature as critical) - **Application Management** (**45%**) - **Candidate Profiles** (**43%**) Tracker supports all three features that reviewers rate most highly: **Candidate Tracking**, **Application Management**, and **Candidate Profiles**. Together, these capabilities help hiring teams follow candidates through each stage, manage incoming applications in an organized way, and keep complete candidate records in one place, allowing teams to make faster and more informed hiring decisions. Candidate Tracking 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Application Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Candidate Profiles 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes Job Posting 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Applicant Tracking 4.9 (15) 46.67% of 15 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Task Management 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Tracker 127 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Recruiting Agencies: Designed for the use of recruiting agencies - Forecasting: Form predictions based on past and present data/trends - Full Text Search: Search for specific words or phrases within a document or database - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Product Catalog: Present a catalog of inventory that customers can view - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shared Contacts: Share contacts with other applications like Gmail and CRM - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (168) 4.5 Based on 168 reviews ## Pricing Value for money 4.7 (97) Free Trial Basic $80.00 Per User,Per Month Value for money 4.7 (97) 4.7 Based on 97 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (175) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (175) 4.8 Based on 175 reviews ## User reviews Overall rating 4.7 Based on 186 reviews Filter by rating 5(123) 4(54) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent LS Lauren S. Associate Director, Recruiting Pharmaceuticals ### "Excellent experience with \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 My experience today was quick, easy, and very helpful. My CSM \[sensitive content hidden\] was very sweet, easy to talk to and extremely helpful! She is very knowledgeable about this product which made things much easier! Pros Very user friendly, quick, and efficient. Easy to navigate Cons Nothing I can see that I don't like about Tracker as of yet. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) I started a new position with a new company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 14, 2025 Thank you so much for taking the time to share your feedback! We’re thrilled to hear that your experience with Tracker has been user-friendly, efficient, and helpful. It's fantastic that our Customer Success Manager made such a positive impression on you – we’re proud to have a team that’s not only knowledgeable but also easy to connect with. We’re also pleased to hear that Tracker has made your transition to a new position smoother. We’re committed to making sure that our platform helps you achieve your goals with ease, and it’s wonderful to know that it’s already making a difference for you. TT Tony T. CEO Staffing and Recruiting ### "Highly recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 The overall experience has exceeded our expectations. Not only is the system flexible to our process of sourcing, screening and vetting candidates, but it offers additional capabilities we were unaware of. Of equal importance - we exist in a high paced industry, defined by urgency and heavy competition - and the service and support we’ve received from the entire Tracker RMS team has been very good. Pros It has been about six months since we switched over to Tracker RMS after being on the same CRM/ATS platform for about 15 years. So far, we could not be happier with the service we receive on a routine basis from Noah and Jillian, and the good folks at Tracker. The system offers us far more capability than what we had grown accustomed to with our old system. Cons Some of the fields are baked in and you’re not able to remove them or change them. I would not say this is par for the course. It’s really only a select few you are not able to modify or remove. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reasons for choosing Tracker We created a checklist in advance of doing our platform research, and Tracker RMS checked the most boxes for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HJ Hailey J. admin assistant Construction ### "Tracker has what you need!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 Tracker was a great software for managing business from clients to our own employees. We were able to keep track of tasks and follow up with clients on our project status. Pros i liked how easy it was to navigate as well as keeping track of all our projects. Cons Tracker seemed outdated compared to other similar software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Erin C. Staffing Specialist Staffing and Recruiting ### "Tracker review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 1, 2023 Pros Being able to access the database via internet Cons Having to save everytime, in case I forget then I lose information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2023 Many thanks for the review Erin, I'm so pleased you're enjoying Tracker! Regarding your "Con", there is a setting called "Confirm Before Leaving Unsaved Records" that you can enable to help with this. Speak to your super user or our Success team for more details. Thanks again! Andy CEO CC Chrystie C. COO Management Consulting ### "Great Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2023 Overall, Tracker is a great partner to our company. They continue to work with us and discover ways to work more efficiently. Pros Tracker's willingness to listen and make changes based on our feedback has been great. It truly feels like they are a partner to us and not forcing us to fit into the parameters of their software. Transitioning to a new software after 22 years with the same ATS was nerve wracking, but we never felt like Tracker left our side. Customer service is top notch. Cons With over 20-years of data, not all of our historical info mapped correctly. There was quite a bit of clean-up, but that is due to the 2 different types of softwares. Any major issues were addressed by the Tracker team and they worked with us to figure out how to correct them on the back end. Initially, there were a few items that we weren't thrilled about (hyperlinking, opening separate windows, timing out, etc.), but Tracker addressed these issues quickly and we were able to work through the system faster. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 30, 2023 Thank you so much for your review and feedback, Chrystie! Mathieu V. Onboarding Information Services ### "Great ticketing tool for first IT ticket solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Pros Perfect cost/value ticket tool as a first ticketing tool before moving to the more expensive/feature heavy ones Cons Certain lack of features that have no impact when starting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aman K. Researcher Chemicals ### "Streamline Your Work with Tracker Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 5, 2023 Pros I like most about Tracker software include its user-friendly interface, customizable workflows, robust project management features, and real-time collaboration capabilities. Additionally, Tracker's ability to integrate with various tools and platforms, such as GitHub and Slack, makes it a versatile and convenient solution for teams and organizations of all sizes. Cons I have encountered with Tracker software include a steep learning curve for some of its more advanced features, occasional glitches or bugs in the software, and the lack of some features that may be available in other project management tools. I find that the benefits of using Tracker outweigh any potential drawbacks, and the software continues to be a popular choice for teams and organizations looking to streamline their workflows and improve collaboration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Thank you so much for the review and honest feedback! Great to hear, and will certainly share with our teams. Cheers! IE Ines E. Psicóloga educacional Primary/Secondary Education ### "Recrutamento e seleção " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 22, 2023 Pros Um software completo e com diversas funcionalidades que facilitam o processo de seleção de novos colaboradores Cons Limitações de acordo com a licença testada Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Limuel M. Senior Data Analyst Marketing and Advertising ### "The most effective method for recruiting personnel for CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 8, 2023 Pros The assistance function of the system is easy to access and operate. The support provide incredibly fast response times, almost instantaneous. Cons I have no complaints, and I am excited for future enhancement to make it easier to manage data on both applicants and clients. For instance, adding filters in the reporting section would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kristina J. VP, Transformation and Growth Staffing and Recruiting ### "TrackerRMS - A true partner that goes above and beyond" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 2, 2023 Pros Customization, implementation and ongoing support, user experience Cons Different workflows being available based on type of job and/or internal group Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/) [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) [SmartSearch](https://www.capterra.com/p/78549/SmartSearch/) Reasons for choosing Tracker Customization, UI and price Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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