Who Uses This Software?

Our software works amazingly well for small (25 employees) up to mid-sized clients (2000 employees).


Average Ratings

116 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ApplicantPRO
  • www.applicantpro.com
  • Founded 2006
  • United States

About ApplicantPRO

Powerful yet easy to use, and affordable! Pricing based on number of employees, with unlimited restricted manager logins at no additional cost! Custom careers website & job posting management with ability to push to paid, free, workforce job boards and social media with a single click. Instantly and automatically screen applicants based on job screening questions. Powerful reporting and career site analytics including OFCCP/Affirmative Action tracking from job postings to log reports!


ApplicantPRO Features

  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • Commission & Payroll Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

ApplicantPRO Reviews Recently Reviewed!

Fantastic hiring system

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love using AplicantPro. It is easy to use and navigate, even for a non-hr person like me. It allows you to easily create a job posting and get it up on many popular job boards. Once you have the applicants you can easily sort through them and make notes about each, then mark them as a potential candidate or not qualified. This system is with you through the entire hiring process and makes the whole thing much easier.

Cons: It can feel a little daunting when entering your first job posting, but after you've done it once or twice it is very easy.

Great value and robust ATS

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Applicant Pro has been a great applicant tracking system (ATS) for us. It is user friendly and simple for hiring managers to go in and quickly review resumes, and it provides plenty of robust tools for our recruiting team to find the right talent. Tools such as texting candidates and built-in solutions for facilitating background tests has made thing easier for both our recruiting team and the candidates themselves.

Cons: It doesn't offer seamless onboarding integration with our HRIS (Paycom), but that hasn't proved to be a big obstacle.

Vendor Response

by ApplicantPRO on October 17, 2017

Thank you for your feedback! We have recently released an extension to assist you with migrating information from ApplicantPro to your HRIS! Please contact a member of our support team. They would be happy to demonstrate this feature and get you started. Happy Hiring!

Applicant Pro has saved us a great deal of time!

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact Applicant Pro posts all the ads for me. The system is really fast and efficient. It is also very easy to learn from a users perspective. My managers seem to be very happy to recruit with Applicant Pro. The training documents are great as well.

Cons: The ease of use as an administrator is really good, but at times I find myself in the wrong place or not knowing how to add more for my company. The training documents are very good and are helpful if you know how to search through the documents to find what you are searching for.

Overall: Each user saves a great deal of time by using this software.

Have used ApplicantPro for several years and have always been very happy with the product & support.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ApplicantPro is very easy to learn and very easy to use -- our supervisors are very happy with the ease of use.

Cons: The only thing we wish was available would be for the ability of the applicant to log in and check the status of their application.

Overall: Changed the game for us -- previously we had paper applications that had to be manually reviewed by HR and the hiring supervisors. Additionally, we have a much larger candidate pool now.

Vendor Response

by ApplicantPRO on October 20, 2017

Thank you so much for your feedback! We're so happy to hear that your supervisors find ApplicantPro easy to use! We do have a feature that will allow applicants to log in and check the status of their application. This is a great way to engage with your applicants. Please contact a member of our support team to have this feature enabled.

Very user friendly system!

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Navigating the system is a breeze, and also explaining how to use it to other managers that need to use the system.

Every time I think it can't get easier, it does.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of contact between applicant and managers. Ability to spotlight (seen direct message) do supervisors and managers. The ability to set up status and emails to suit our company. Having Screening services that you can order and get the results directly from the applicant's screen. ProScreening is one of the best Screening services I've ever worked with. So many Pros, it's hard to list them all.

Cons: All information does not get passed to integration. You have to download all your documents manually.

5 star in every respect.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have used ApplicantPro for close to ten years now with two different employers. I made sure to make the switch here at my current employer to ApplicantPro as soon as I came on board. Has all the bells and whistles needed comparable to the big name brand ATS solutions at about half the cost. Great service if and when needed and very easy to use. Most impressive is they do not rest on their laurels as they constantly strive to update and improve their offerings.

Cons: The only con I can think of is that more people are not aware of the product and how great it is. They should have much more market share!

Overall: From sales to service to day to day use no complaints here. More bang for your buck than any ATS I have used.

Very good value

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of posting requisitions. Mass e-mailing candidates, ease of sorting and mass status changes for candidates, sites it auto post to.

Cons: Sometimes sorting feature within candidate filters doesn't allow you to auto advance and you have to go back to candidate tab to open resumes individually.

Inexpensive and effective software, makes posting jobs & tracking applicants easy.

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to post through multiple job boards at no additional cost is a huge value. I also like the interface as its pretty streamlined and easily customized. The support is also great!

Cons: Manually adding applicants is more difficult than it should be. There is no resume-parser that other software systems have that pulls text from a resume, LinkedIn profile, Etc. As a result, manual entry takes some time and isn't perfect.

Overall: I really enjoy using the job posting resources that come with ApplicantPRO.

Vendor Response

by ApplicantPRO on September 19, 2017

Brennon, thank you so much for the review! I am so glad that you are finding value from our job posting and the interface. And isn't our support awesome? Speaking of Support Shanelle reached out to you personally to walk you through the things you listed as cons here in your review. I hope you received her email. She had an awesome short cut for adding manual applicants! Hopefully it will make adding those some much easier. Also, she sent you some info on parsing. We DO have resume parsing! If you have questions after you read over the info, let Shanelle know. She can walk you through it. Again, thanks so much for taking time to send this review. It means so much! --Heidi

ApplicantPro is wonderful - a great value, and the support team is INCREDIBLE.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support team - they are incredibly responsive, knowledgeable, and friendly! Excellent customer service.

Cons: A few minor things like ease of batch printing, ability to export with first and last names separate for easier alphabetizing.

One stop shop for employers

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly, and it has multiple uses. I also appreciate the customization that you can do per employer use.

Cons: It is constantly timing/signing me out after non-activity. I wish it would make the idle time longer, or not sign me out at all. It is inconvenient especially when you are working on something and you end up losing what you have completed so far.

Overall: The job board push and the customization.

Saves a ton of time!

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: One location to house all job postings and applicants. Reduces significant time spent on emails and meetings. We (hiring managers) can quickly review an applicants resume and answers to additional questions. Then immediately ask for an interview to be set up by a simple drop down list.

Cons: I have only been using it for about four months and have yet to find a con. If I do find one, I will submit another review.

Applicant Pro is a very easy access site that our company uses to hire teachers and camp counselors.

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can download an applicant's resume or read manually from any device for accessibility.

It is the most efficient way to contact new hires. Some employment software does not allow you to read and print. We can do both!

Overall: We have a large range of families we serve. We constantly have to hire new employees to keep up with our gym memberships and child care sites!

Extremely Helpful

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Since we started our free trial, we have had a ton of support from the team at ApplicantPro. We love how the system works and find it very easy to track all of our candidates.

Cons: Like any applicant tracking system, you get a mixture of candidates. We've seen a lot of candidates that are not qualified, but I think once we learn the system better we will know which questions to ask and how to use the disqualifying application.

What I am looking for it works well

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, accessing, information on applicants the ease to move between pages and categories, the speed in witch applicants employment applications are in the system for review.

Cons: to make comments to system administrator, I have not seen a separate little box where I can make comments on applicants interview successes or failure to meet criteria.

Overall: The ease in witch an applicants application can be reviewed, indicating qualifications and if a resume is submitted along with the app.

Software is very user friendly; customer service is "out of this world"; everything @ my fingertips

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy the software is to use and maneuver around. I like the search option. I like how it tells me how many times and applicant has applied and which positions they have applied for.

Cons: The reports options are a little limited in Report Builder. Also, I do not like when I have sorted my applicants by Job Title and go away from that screen and then return, they have defaulted back to the date default.

Overall: The ease of tracking our applicants and knowing where they are in the hiring process.

Very quick responses and the consistent improvements and developments help its efficiency.

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The chat support is very timely and very helpful! And the constant developments and improvements in the software are consistently making the experience using this program better.

Cons: For our specific use of the product there are occasions where it minor changes in the software could be made more efficient.

Usually don't give five stars across the board, but in this case it is warranted!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Applicant Pro software is an affordable, easy to use, robust system that greatly simplifies the sometimes onerous recruiting, tracking and reporting functions of Human Resources.

Cons: So far I have not found anything to cite as negative. I suppose I could say one thing that is a negative is that this Cons box requires me to have a hundred character response! ¿

Easy to use, very adaptable system, cost effective

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been able to add on different service that are also easy to use. The chat feature offers help every time I am in the system even if I do not ask for help

Overall: Applicant tracking, less paperwork, online application storage, and so much more!!!

ApplicantPro has made it easy for all of us to stay organized and in contact with applicants.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All applications our housed in the system. Easy for Managers to find an applicant. I also like how I can keep track of all the conversations through the system.

Cons: I would like to have job questions in a check list style so we can add to the job posting as needed.

Overall: Most important is the time saved reviewing applications prior to using the system. We are able to track new hires from start to finish. The ease of communicating with applicants helps to build our reputation as an employer in the community.

Great team to work with! Quick apply for candidates!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and multitude of job boards my job is pushed to. Also, the quality of the applicants are far better than any other solution I have used...I can ask basic qualifying questions that really helps the applicants, as well! Also, the reports are very useful. I can see where applicants may have stalled out or abandoned the application - which allows me to tweak it or remove a section that is not appealing.

Cons: They are a small and growing company - so, bumps in the road are normal. I appreciate a quick response when I need something!

The best applicant tracking system I have used!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User friendly, expandable, so many options for onboarding! This application process has made my life so much easier, responding to applicants is simple, onboarding is simple, and record keeping is at your fingertips.

Cons: That it isn't compatible with our payroll software. However, this is our issue not an applicant pro issue.

Overall: user friendly, record keeping, onboarding ease, applicant tracking and so much more!!!

Applicant Pro was not easy to use at first but they continue to make changes and upgrades to help yo

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Stays up to date but also live help anytime you have questions. Like when you listen to changes needed.

Cons: It Can be hard to locate applicants without correct spelling and it times out to quickly. Each applicant needs a status but it would be more convenient if you could mark multiple candidates at once but they not stay marked once done.

Overall: The software Helps find right candidate but also I like that it emais ones that were not chosen as candidates.

Wonderful product

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to assign users and send them applicants to review. I have received excellent feedback from my users! I can't say enough about ApplicantPro's value to me. ApplicantPro is saving me hours each week that I would have spent manually tracking and saving applicants.

Cons: I only have one small complaint which is you can't remove a star from an applicant. I accidently "starred" one and wanted to remove it, but the system does not allow you to do that.

Overall: Hours saved from all that manual stuff that ApplicantPro now takes care of for me!

It's a great tool, not only to track of new candidate but to sort and update working candidates.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a turn-key system that is user friendly enough to start using with very little training. Help is just a click away and response time is almost immediate. AppPro has made it easy to keep track of a multitude of applicants with the availability of Note-Taking which you can easily review just by hovering over "notes" without having to open the file. Another great feature is "letter templates". This feature helps to cut-down the response time. Lastly, the ability to simply archive a candidates file with a dropdown or button allows me to keep by candidate list clean.

Overall: No negatives. Most of the concerns have been addressed as AppPro is always improving their system to make the program more user friendly. In the short time I've been using AppPro, I've been amazed at the amount of positive changes made. I expect that will continue as they seem to work diligently on new ideas and improvements.

Applicant Pro is extremely intuitive, customizable and gets results.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have yet to not find a good applicant for any position I have posted for. As I came into my position for a company that was already using Applicant Pro I didn't go through any training and was able to figure out every essential function just by nosing around.

Overall: It allows me to find strong candidates in a very competitive industry and after the initial set up and building job descriptions could not be quicker or easier to use.

I have been working with ApplicantPRO for about 1 year. It seems to get easier with each upgrade.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can perform different searches such as by name, what shift, department, job title, license, etc...

Cons: I have tried to give our managers access to certain areas I want them to check the application. It took me a little while to figure it out. It could have just been the settings I was in.

Overall: I use this software to search applicants and jobs. I post jobs, which has been set up with ease.

I have been working with applicant pro for over a year and its great. It is very usher friendly.

May 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love that I am able to email potential applicants from the program. It saves a lot of time and it is nice that I do not have to go out of the program to e-mail a possible applicant.

Cons: Honestly, I haven't found anything that I do not like about the program. Overall, I think it is very helpful and when looking for potential applicants it's very user-friendly and if I have a question customer service reps are always helpful.

Overall: Hiring possible applicants.

Great product, great price!!

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is done from one portal. Jobs are pushed out to any job board you use, templates are easy to create and save along with job questions. Very easy to use!!

Cons: There are 2 views to the software. If you go under view jobs the layout is better than under the view applicants, wish they were both combined with all features available under one layout. People who don't use the software a lot can get confused. Also, incomplete apps are in the reports section. They should be under applicants, just a different tab.

Overall: AplicantPro made my job way easier and freed up my time for other HR responsibilities.

Applicant Pro is easy to use and streamlines the talent pool

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You set your own perimeters for the type of individual you're looking for and Applicant Pro does the heavy lifting.

Cons: I can never figure out how to print the entire application. It usually prints a fraction of the job experience. Resumes print fine but not everyone uploads a resume. Also, I wish there was a way to receive an email from Applicant Pro when you've selected a candidate as "potential", and haven't changed the status to "hired", after a couple of days to remind you that you liked them. We get busy, recieve a lot of applications, and often lose the candidate we remembered liking a week prior.

Overall: Ease of use. It saves valueable time. Applicant Pro does the heavy lifting.

Vendor Response

by ApplicantPRO on May 10, 2017

Teresa, thank you so much for your review. It was great to talk to you today. I am so glad that we were able to get your concerns resolved right away. That darn print button! You aren't the only one that misses it. In fact a different position for it will be rolling out soon enough. But I'm glad you can now see the entire application when you print them out. I also hope the status filters we discussed today will help you be able to sort your applicants better, so no one gets lost. There were quite a few applicants for each job, which means our sourcing is definitely helping! If you have any other questions, please let me know! I want to make sure you are taken care of. It's like we always say...the difference between good and great software isn't the technology, it's the team that is there to back it up when you run into a problem. I'm glad I could be the one to help you today. -Shanelle

The software allows the employer and applicant to easily track status and process online.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The program is easy to navigate. Creating and tracking a job order is easy. Viewing job applicants and updating status online is beneficial for both the employer and applicant.

Cons: list all job orders, including those closed. Wish it would only list those that are open or maybe I just need to familiarize myself more with the program.

Overall: Online one stop shop for the hiring process.

Very easy to use software, has most of the features I need & want, and Customer Support is GREAT!

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use. Intuitive. Has most of the features I need & want. Customer Support is superlative.

Cons: I love everything about ApplicantPro except for two things:
1. They need to update their "Help" documents (which are plentiful, thorough, and useful) to match the current version of the software. Frequently, the Help doc mentions old titles and fields that can sometimes be a little confusing. Presumably, they are working on getting these updated to the recently upgraded software.
2. It's not very easy, if you have different versions of a job posting that have the same exact job title, to get an applicant who applied for one version of it into the other version of the job (sometimes there's a reason you need to close the first version of a job and open a second version of it). Applicant Pro explained to me why this is (a compliance reason), but it's still difficult, and I've had to do it a couple of times. Customer Support gave me a workaround solution, though it's still not ideal.

Overall: It helps me to easily post job ads and manage applicants.

New User and really impressed so far!

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate and easy to learn. The template function saves so much time! The more I learn about the various functions the more impressed I am with the software.

Cons: I wish when I logged in, it would take me directly to the Jobs screen, however having the initial homepage is somewhat helpful.

Overall: I recently started using App Pro and I love the features!! It is easy to navigate, and just in the past two and 1/2 weeks, there have already been great improvements that continue to improve the functionality of the platform. Also, every single interaction with customer support has been stellar so far. Keep up the great work!

Recommendations to other buyers: Keep up the great work!

Applicant Pro

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: User friendly. The help from representatives and the cost.

Cons: not much to complain about. If I have a question, the guides are there or the reps are usually available.

Overall: Mostly all functions of Applicant Pro are easy to use. The guides available are very helpful. The representatives are always available to assist with any assistance needed. The implementation process was smooth. Finally, the cost was fair.

Recommendations to other buyers: I recommend to any organization.

Applicant Pro-makes you look like a PRO

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: User friendly

Cons: I can't use it for everything in the office.

Overall: Working at a small organization, getting the biggest bang for your buck is very important. Applicant Pro meets that need and we don't have to sacrifice customer service. I would place their customer service up there with Disney Industries. Applicant Pro also enhances their system regularly and adds amazing features that helps the HR Department of ONE seam like a much larger department. I would recommend to any organization that wants to move their applicant tracking in to the 21st century.

Recommendations to other buyers: Not at this time

Good ATS, nothing flashy

Apr 14, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Does the job, works well for posting jobs, tracking candidate info and their status in the process. Not much additional functionality in terms of sourcing jobs or reporting analytics.

Highly Recommend this Software and the ApplicantPro Support Team

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Simple to explain. Nice way to collaborate on ratings of candidates with the star system. The notes section is very helpful. Helps us keep up with government regulations on hiring.

Cons: Posting a job the first couple times is a little tricky but then it goes fast once you understand how the questions, template and post work together.

Overall: We've been using this software for two years and continue to be very impressed with the platform and the customer service team. The interface is very intuitive. There are many users within the firm and everyone is able to pick up how to use ApplicantPro with minimal instruction. The AppPro team is always improving the software. Whenever we have a problem or want to make a change, they are quick to respond, knowledgeable and professional. I don't think there's been one thing we've asked that they were not able to accommodate. This has really improved our applicant tracking process.

We love working with ApplicantPRO

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This software is perfect for our needs, customization available where needed! We appreciate all the features that you can add on like pre-employment assessments and background checks. Great value for what you get!

Great Service

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Chat Options

Cons: N/A

Overall: Exceptional Service each and every time I email the support team. The chat option is beneficial and the response time for the representatives is amazing...
Keep up the good work....

Recommendations to other buyers: N/A

App Pro review

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and understand. It is easy for the applicant to use as well with the step by step process. It easy to upload your resume to have along side of your application. I found my current position using app pro. The applicant

Overall: Very easy to use and understand. I have used App pro to find applicants. I think it is very easy for the applicant to use as well because I used it myself to find the job I am in at this time.

Human Resources Manager thankful for recruiting help!

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Applicant PRO has made posting jobs and applicant tracking so much easier for me. I hire for our corporate offices, manufacturing and sales offices nationwide and using applicant PRO is great, efficient, easy to use and keeps everything organized and in one place. Their customer service is great! Any questions I may have are answered quickly and thoroughly. They are also constantly updating and improving their product to make my recruiting easier (including adding more job posting websites)! I'm thankful I started using ApplicantPRO for recruiting! It has made my job a lot easier.

I love ApplicantPRO

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I can't say enough good things about ApplicantPro from the easy of use to the price, to all of the integrations and outstanding customer support. I give ApplicantPRO my highest recommendation.

Excellent Experience withApplicant Pro

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use
varying functions

Cons: n/a

Overall: As an HR department of one, ApplicantPro makes my job sooo much easier! ApplicantPro does so many things - from helping me create job postings and posting them to various job boards in one click to filtering and screening applicants and running reports. I went from posting our vacancies on each individual job board to posting a job in less than 5 minutes. I get notified via email when qualified candidates apply (but you can turn this feature off and just check the system periodically if you like) instead of dozens of individual applicants flooding my inbox. Then the report feature---no more excel spreadsheets--I simply select the type of report I need in ApplicantPro. ApplicantPro has been a game changer for me.

Recommendations to other buyers: n/a

Love this product

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy, cost effective

Cons: Currently I am not aware of any

Overall: You cant beat the value for money. I have been using this product for 6 years now and have reviewed it to many colleagues with limited resources. I look forward to exploring more resources that I currently have not been using.

Recommendations to other buyers: Try it out

Perfect for Recruiting

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, provides excellent tracking info, can create reports, extensive connections to other job boards.

Cons: Some complications arise when trying to route with or through other Talent Networks....not necessarily Applicant Pro's fault....it's a complicated process with many outside hands involved.

Overall: I have used several systems in the past, but prefer Applicant Pro because it is very easy to use, the support team is quick and effective, plus friendly. They will help you muddle through some tricky situations as needed and have a wonderfully wide range of job board sources available to extend your search. It has most of the features that I want/need and you cannot beat the price. Great bang for the buck and very responsive to your needs!

Recommendations to other buyers: Best system I've found at the most affordable price. Other high end systems offer mostly the same product, but at ridiculous prices that a company like ours simply cannot afford. Finding ApplicantPro has been a blessing to us!

We love ApplicantPRO

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to spotlight, e-mail and copy applications to other jobs. The response from technical support is always timely and helpful

Cons: Having to request administrative settings. But that happens so rarely that I can't cite an example.

Overall: Our company owns 3 resort hotels and we are always looking for applications. ApplicantPRO is the first program that we have used. We have been surprised at how we have streamlined our hiring process and inter-department communications.

The site is easy to navigate and flexible. We're still learning our way around and are looking forward to using more of its features.

Recommendations to other buyers: none at this time

A great applicant management tool

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using ApplicantPRO for several years and I love it. It is a great way to post jobs, generate applicants and track them. I highly recommend ApplicantPRO!

Excellent Recruiting Tool @ a Great Value Price

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use - incorporates the basics of an applicant tracking system - no more, no less. Perfect for the mid-sized company like us who averages about 20-25 open positions per month.

Cons: would love to see it integrate with Outlook or another interview scheduling/calendaring program.

Overall: Structured to be easy to manage applicants/candidates. Our hiring managers find it very simple to administer and reporting is simple. It is a great value at a low/reasonable price. We were up and running within a day or so; no need for weeks of customization/development. Great product!

Recommendations to other buyers: Love it, keep it simple!!

Easiest way to get great candidates and fast!

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, one place to post and gather all resumes for one job rather than managing it through many sites.

Overall: We were having trouble getting qualified candidates for Retail associates at our stores till we found Applicant Pro. Now all we have to do when we are looking for a new hire is go to their one stop shop website and enter the job we are looking to fill and they take care of posting around the web and we get to sit back and review the qualified applicants that come in. It has made the daunting task of gathering and reviewing applicants a breeze. Their website is a one stop shop for the much of the hiring process at an extremely affordable price for a small business like ours! Can't say enough positive thing about the website and their customer support!

Makes our life so much easier!

Jan 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, affordable, ability to save candidates information. Ability for other managers to use the data base directly, one click to send job out to multiple areas.

Cons: I find some recent changes very confusing - I think it was easier to use previously and I find myself getting a little lost.

Overall: I have used Applicant Pro for a few years now, and just recently it was one of the first things I added when I started my new job last year. I love the way everything is in one place. I can easily put our open position on-line, and it feeds out to the list of free job boards. I can also choose to send out to fee-based job boards with one click. All my managers can see the applicants, and all applicants are saved into the database. And the reporting (which I used for the first time last year) for Affirmative Action cuts down on hours of my time. I am a one -person department within a small bank. I do it all - and this makes my recruiting function so much simpler, faster and streamlined. With one click, I can also send the job to our state DOL, as well as our Veterans and People with Disabilities reps. Anyone who has the authority to see an applicant can make notes directly on that applicant, and rate the applicant for future. We have one position that turns over frequently (Teller) just because we have so many - and we can go right back to our notes on-line for those candidates who impressed us who we did not hire. In short, it's one of the best tools I've used in my HR career.

Recommendations to other buyers: Go back to the way it was before recent changes. I like the old fashioned cut and past of a job onto the data base. Also, when setting up users, it is confusing how the screens come up. It should just automatically come up to either the jobs or the candidates instead of having to set it up to do so.

Applicant Pro: The Present& Future of Hiring or Not

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Grading and Assessment aspect

Cons: for beginners it can be frustrating trying to navigate to the areas you need to be in.

Overall: I am thoroughly enjoying Applicant Pro thus far. I have been able to find a better quality of potential employees from which to choose and have been able to add 2 very promising people to my team as result I feel of my companies investment in Applicant Pro. The way a person is graded and assessed allows for the interview process to be more detailed as a manager responsible for hiring effective people to make sure I ask questions that allow me to make a smarter decision about who I add to my team.

Great product at an affordable rate

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We are very happy with Applicant Pro at our company. We have tried several ways to accept applications online without any major cost increase. The solutions we came up with were either difficult for the applicant to use, or didnt work with our hiring process. Switching to Applicant Pro allowed us to accept user friendly applications as well as work with our hiring process. Applicant Pro was also one of the more cost effective solutions that I researched. I would definitely reccomend them to anyone who needs a digital hiring solution.

Great choice for those who want great customer service on a budget

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It fits our needs. It's very user-friendly. We make anywhere between 75 and 100 hires per year and it suits both my needs on the recruiting side and also the needs of the hiring managers who use it.

Cons: I sometimes wish there was more that I could do as an administrator - the ability to modify the requisition myself would've been nice, but Applicant Pro's customer team did it so quickly that it's not an issue. I also really wish there was a way to mask applicant names to the hiring managers. We live in a small place and while we do our best to ensure non-discriminatory hiring, it's really difficult when everyone knows someone who knows someone.

Overall: It's often true that you get what you pay for, but in the case of Applicant Pro, you get a great deal for a great price. Their customer service is second to none. I recently wanted to change the structure of our job requisition, which required help from their service team. They did the changes within 24 hours and also gave some great advice. Another big win for Applicant Pro!

Recommendations to other buyers: I am still astounded my the level of service we get. Applicant Pro's team is amazing!

If you are hiring, this is the tool you need in your toolbelt!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One stop shop

Cons: Seriously, nothing. It is probably a little pricey for my size of business, but time is money to me.

Overall: Whether you are owner or HR Manager, this tool makes managing applicants easy as an easy-bake-oven. I have it setup with qualifying questions; the place to hold all the applicant info, customization to your hiring process; work ethic and cognitive aptitude testing really gives you a good feel for that applicant. Then you can schedule any drug screening, etc. This is a great one stop shop for me as a business owner. Highly recommend this!

ApplicantPRO Works!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ApplicantPRO's applicant tracking system allowed our organization to streamline the recruiting process and to house all applicants - internal and external - in one location. Being able to communicate via email with applicants to update them on their progress is a valuable benefit.

Good Product

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am happy with this product. The customer service representatives are polite and helpful. It has made a huge difference in our applicant tracking process.

Applicant pro helped us mechanize our application process

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: It has been easy to use for our applicants and our internal database manager. We highly recommend this product.

Oustanding Applicant Tracking Software

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We evaluated several ATSs and ApplicantPro was the only one we found that was budget-friendly yet offered all of the functionality that we required. You get way more than what you pay for, and our experience with tech support and sales has been nothing short of stellar. Everyone has been amazing to work with! It's been two years since we switched from Taleo and we couldn't be happier.

Talent Acquisition and Development Manager

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Service, assigned account manager, chat support, constant improvements

Cons: It is just a matter of time as their product development team tries to tackle suggestions for applicant search function by location, skill set, etc.

Overall: We just finished out 30 day free trial and it is more than we expected for the low price tag it comes with. It comes with unlimited users and job postings and pricing is based on the company's size with customized features you can add on but aren't necessary to get the job done. App Pro's customer service team and availability is top notch. They make time to answer questions fully the first time and provide step-by-step instructions if needed even though the system is super user-friendly. Product Development is on their A game and constantly performing updates and improving the process with suggestions from their users.

Recommendations to other buyers: Take advantage of the free trial. Your account rep will set it up according to your recruiting process and assist you with the customization. Then pay annually as you will save 2 months in fees, but if you need to cancel they will refund the prorated amount unused.

Great Software!

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: So far we have use this product a little over 6 months now and we have to say we love it! We have had such a big jump in candidates since we have use this product. We must say it has bought us so much success.

Pros: The pros we love the amount of candidate we have received over the past couple of months. We love that it has so many features for us to use.

Recommendations to other buyers: I definitely would recommend it to others. My managers loved it and we were able to contact so many qualified applicants using the product.

commercial cleaners

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I love the ease of filtering and working with Applicant Pro. I can go through and pick applicants and the simple way it helps with storing applications is a big help to me.

Pros: The ease of picking and interviewing the right people for the job

Cons: I don't really have any cons

Recommendations to other buyers: It would be a great asset to any company to have Applicant Pro.

Excellent!

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have worked with several applicant tracking systems and find Applicant Pro to be heads and tails above the rest. Their customer service is the best customer service I have ever received in the workplace with a vendor - they always respond quickly and follow-up when necessary.

Pros: Customer service, ease of use, effective and intuitive upgrades that don't confuse and make product more difficult.

Cons: Can't think of any.

Recommendations to other buyers: Highly recommend!

Great Tool for smaller government contractors

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We chose Applicant Pro out of about 5-6 vendors. We looked for OFCCP compliance, ease of use by ourselves and our applicants, scalable, reasonable cost, and robust reporting. We have been really happy with this product! It helped us get control of our hiring process and accurately track and document our candidates. The system is OFCCP compliant which was a major concern for us. The posting process is quite good and allows you to track where you are advertising your position - and it allows for the social media posting as well. Though the system allows for the proper tracking and documentation, we can adjust how we use the system for maximum ease for our managers. The reporting is extremely robust including standard reports for EEO and reporting for the new veteran/disability requirements for government contractors. The candidate interface is very simple to use, which was another area of concern for us. The customer service is excellent - they have a chat process and they have been so responsive when I have questions - so you don't get left hanging. For a smaller government contractor this is an excellent solution - can't say enough good things about it.

Pros: Cost effective, easy to use, great reporting capability, great customer service, great posting capability.

Cons: The initial training was a little sparse but the system is very intuitive to use and very easy. I wish they had a manual instead of the topic documents in the help area. Alot of times the topic I enter into the search area on the help page has no results - usually because of the way I've asked the question. So I wind up using the chat function instead. The customer service with the Chat function is outstanding they never leave you hanging!

Great ATS!

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've had a great experience with ApplicantPro. Posting open positions on our career site has never been easier! I highly recommend this product to HR professionals who want to streamline their recruiting processes and offload some administrative tasks.

Easy to Use

Nov 28, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: We use ApplicantPro in job posting and tracking applicants. It helps us with efficiency and remain organized.

Pros: Easy to use

Applicant Pro is a wonderful easy to use ATS

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use and customer service

Cons: That only the Administrator can create reports.

Overall: We have been with ApplicantPro (previously iapplicants) for several years and have always found it to be very user friendly. Yet they are always upgrading and adding some great new features. Their customer service is amazing. We submit a question and hear back almost immediately. I would highly recommend this product.

Recommendations to other buyers: None

Why ApplicantPRO is meant for YOU!

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Assessment Testing is one of the best features, it helps find individuals whose beliefs and core values are similar to ours. In the healthcare industry we want compassionate employees and this assessment tool helps us find those caring individuals who are here for the right reasons.

Cons: Would like for it to pull in more employees when applicants stop applying. Every now and then we would hit a dry spell, wish you had Recruitment Consultants to better aid in reaching out to potential candidates.

Overall: After converting to ApplicantPRO and utilizing their Assessment testing, there was a significant difference in the applicants we were hiring. They were more professional, honest, had good work ethic, and reliable. The assessment helped weed out those who did not fit our Mission and Values. Our agency went from a turnover rate of between 65%-70% to 17%-32%, within 1 year of implementing ApplicantPRO, saving us over $100,000 a year per cost of hiring. After 2 years using ApplicantPRO almost all of our employees received numerous positive feedbacks from our clients, have been with us for longer than 9 months and continued to be exceptional employees. ApplicantPRO made a huge difference in our agency and I highly recommend them to anyone who is struggling to find the right employees.

Great Product!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use

Cons: time zone difference of 2 hours for support

Overall: As an HR / Recruiting department of one person, having Applicant Pro to assist with posting jobs and reviewing resumes had made my job so much more organized and efficient.
Thank you,

Recommendations to other buyers: I love the continuous improvements and the Customer Service assistance.

Goodwill likes ApplicantPro

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been with ApplicantPro for a few years now and have been very pleased with the applicant volume and general service from the ApplicantPro staff. We consider their service to be a great value!

I'm really glad we choose ApplicantPro

Nov 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use

Cons: No Active statuses for candidates- for example when candidate status changes to hired, should close requisition.

Overall: We have had a great first 6 months with ApplicantPro. What has been most impressive is the level of support. As a one person TA department, I feel like I have a team of people helping me with changes and tweaks to the ATS! It's an incredible value for the money.

Recommendations to other buyers: Give Beta access to active users like me on upcoming updates!

Finally Getting responses to ads

Oct 31, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, support personnel, responses generated

Cons: setting up templates could be confusing; job ad vs. job description

Overall: I found ApplicantPro quite by accident and a happy accident it surely was. From the free trial and onward I had great success. The customer support was superb. the software was easy to use and the tutorials really helpful. I would recommend this to anyone who has lots of positions to fill and little time to spare. I am the HR Manager for a 16 store chain of Hardware Stores, my managers loved the results we got. Thanks to Holly Webb and the entire support staff

Recommendations to other buyers: Read the tutorials, they really help

Applicant Pro Experience

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I used this product for a period of 3 years before I left the company I was with. It had a really good ROI for the solution offered to my company. The functionality gave the hiring managers and HR staff the tools necessary to come out of the stone age (manual paper process) and utilize a paperless system of tracking and streamlining the hiring process. Overall it increased the efficiency of the department and affected the bottom line of the company.

Pros: Ease of use. Some bells and whistles found in more expensive solutions. Cost. Separate supervisory log-in. Applicant screening options. Propagation to free online resources.

Cons: Would like to see more CRM functionality

Recommendations to other buyers: Great product. If you are looking for solutions definitely look at this option.

SO user friendly

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy, intuitive

Overall: I've used a variety of Applicant tracking systems and not only is this one the most user friendly and intuitive, the customer support is fast and efficient. I am impressed!

Rave Review

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to ease, GREAT value for the money!!

Overall: I am just starting out doing recruiting on my own and this software is an answer to prayer! It is easier and better organized with better features than the much more expensive software program at my most recent 'day job'!!!! I love it!!!

So happy I switched!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly.

Cons: Haven't come across anything I didn't like

Overall: I used Applicant Pro's 30 day free trial and I was hooked. It was so much more robust then the applicant tracking program I was using. Tracy Musbach has been wonderful in her responses to me when I have questions and she has done a great job navigating me through the site.

ApplicantPro Rocks!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: An excellent source of information. Very upbeat presenter which makes consuming material much more palatable.

Applicant Pro is Great!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Applicant Pro has been much more successful at generating candidate flow for us than any other ATS that we've used previously. It is user friendly for our managers and there's a ton of useful functionality that we've started using, such as requisitions. Being able to push jobs out to popular job sites like Indeed, as well as local job boards, has been a huge time saver for us and has helped get the applicant flow that we've been needing.

Great Product, Great Value!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My team and I spent about 6 weeks reviewing 9 different vendors for online applications. We had sample reports, sample usage...in other words very thorough research. ApplicantPro was by far the best product. Easy to use, tons of standard reports and searching capabilities, easy from a applicant perspective, easy from a hiring managers perspective, great capability for knock-out questions and screening. ...and to top it off was priced as competitively as you could want. We have received over 6000 applications so far in 2016 and without ApplicantPro, we'd be waist deep in paper and mired in application review. There aren't many products or services that I'll recommend, but this is definitely one.

ApplicantPro

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is user friendly and adaptable.

Cons: The only con that we have had is that we are not able to track the number of applicants that are registered to continue to receive updates on our open positions.

Overall: I love ApplicantPro software because it is easy to use by the applicant, administrators and hiring supervisor. It is also very adaptable to the organization's needs.

Recommendations to other buyers: Keep doing what you are doing. I know that there is more I can do with it but have not allowed myself the time to explore other options it has to offer.

ApplicantPro is a thumbs up!

Oct 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This product makes identifying qualified candidates easy - saving much needed time and money on filling positions. It's a great tool.

Great Product

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Applicant Pro is easy to use. They have great customer support and are always friendly and able to help me with whatever I need. They also are always updating and finding new ways to make it easier to use. It used to take us a long time to go through applications and now it is a very small portion of what I do, which frees up my time to get other things accomplished.

Pros: The product is customizable, which is helpful to make it work the best for me. But they also have all the legal requirements already in place, which also makes my job easier.

Cons: Can't think of anything. They are always looking for ways to improve, so some of the things I didn't realize were a problem are usually made easier for us.

Recommendations to other buyers: Great product. I would recommend it because it is so easy to use, they are always looking to improve and it is customizable for our company.

Applicant Pro Review

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great software easy to use, have used it for a few years now. Would recommend to others to use this software. Haven't ran into problems using it since I started.

Pros: Very easy to use software.

Cons: I don't have any con's

Recommendations to other buyers: I would recommend to others.

Vendor Response

by ApplicantPRO on August 19, 2016

Al, thank you so much for the review. I'm so glad that you have been a happy customer for so long. We love hearing from you all. Please let me know if you need anything else going forward. --Heidi

YMCA of Greater Richmond

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: ApplicantPro is the best applicant tracking system I have used (and I have used systems that are much more costly). I would particularly recommending it to any small to medium company, or any company that's cost-conscious. It is the perfect tool for our regional nonprofit (18 locations and about 3,000) employees.

Pros: The pricing is great and the service is amazing! Our rep Steve, as well as the support team, are phenomenal - responsive, knowledgeable and helpful. The conversion from iApplicant to ApplicantPro was virtually seamless, and whenever we have questions, they are so quick to respond with assistance. The service and support are probably better than any vendor I've ever worked with.

Cons: I can't think of any.

Recommendations to other buyers: I don't think you'll regret it!

Vendor Response

by ApplicantPRO on August 19, 2016

Jess, thank you so much for your review. I am so happy to hear that things are going so well for you. We love our non-profit clients and I'm glad you have found the pricing to work within your budget as well. I'll pass your amazing feedback onto Steve and our support team. Thank you again. Please let me know if there is anything I can do to help you or your team going forward. --Heidi

Streamline Application

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Before using ApplicantPro, our business was using solely paper applications. Not only was this a complete waste of paper, but our applicants had to come all the way out to our office to apply. After using ApplicantPro, we have streamlined our application process. It is now very easy to apply for a job with us, allowing for a larger volume of applications resulting in a bigger pool for us tho choose from. We are extremely happy with ApplicationPro and would recommend it to anyone wanting to veer away from a standard paper application.

Vendor Response

by ApplicantPRO on August 19, 2016

Thank you so much for the review. It means so much to us! I am also so happy to hear that moving to ApplicantPro from a paper based process has been so positive for you. Please let me know if there is anything that you need going forward. --Heidi

customer service was required

Aug 01, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: Customer Service Agent was good but program hard to get around if it doesn't work per the link used by HR. LIke this needing 150 characters, why would that be required?

Pros: once online it's as expected

Cons: just don't like it. the required fields especially.

Recommendations to other buyers: it's just ok; if it makes you lose 5 minutes figuring out why it's not doing something then it's a bad program; the whole point is to save time.

Great ATS and Recruiting Software

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Applicant Pro is always making improvements in design and functionality. We have had good responses when we seek customer support and usually get solutions to our unique issues if we call in.

Pros: Ability to easily manage access to managers and others on interview committee's, five star rating system of candidates, assigning values to job specific questions to help us eliminate unqualified candidates, the ability to not just ask one set of questions when an applicant applies but ask specific questions for each job posting, ability to post our job openings to the state job boards without us having to login to a different site and post separately.

Cons: Not much, they seem to make improvements every so often that keep them at the top of the industry.

Great Service

Jan 05, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Wonderful customer service, but the ATS could use some work regarding functionality.

I work in Human Resources and this producta has been great.

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I get great customer service and service very quickly.

Great software

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No problems and quick service

great support, fast respond and always there to answer any questions

Nov 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: overall great systems . help me stay organize and help me remember a lot of follow ups with candidates or employees.

A company platform that helps you get started on Applications online and hire!

Nov 20, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have used used this company since 2011 and we continue to use today.

PROS: Easy learning tools. Many monthly updates and features to help with application process. Excellent customer service and very quick to respond to any questions whether by phone of via email.

CONS: On system the application set up is easy to read but if you have to print the application your questions and answers are confusing to read. Need extra attention to detail and being able to tell the difference between the questions and answers.
Wouldn't mind the application having a better printed lay-out version.

Have used the software for over three years.

Nov 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer Service is excellent!

Applicant Tracking

Nov 18, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It has been a great feature for our onboarding process. We have been able to eliminate a lot of paper. It's a good tool to use for communication among hiring managers. One con is I wish there was a keyward search feature that if I am looking for someone with banking experience for example that it would pull only those applicants. I do love the automatic reply emails that we have set up so that I am not sending out a lot of emails.

Good product when you need one!

Nov 17, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use ApplicantPro as a stepping stone to get us out of paper applications and Excel spreadsheets. It's one centralized location to store and share candidates across all departments.

Good, solid product.

Great so far!

Nov 17, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I haven't used Applicant Pro to pull reports for EEO information yet but the application process has been great so far. No cons yet...just have to get used to the system.

Vendor Response

by ApplicantPRO on November 17, 2015

Thanks for taking the time to leave us a review Tracy. I know that you will find our EEO reporting to be just as good as our application process.

User Friendly at its best, well received by internal users

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When evaluating AT Systems our due diligence included many systems; including premiere names in the field. We selected AP due to it's simplicity for end users and the oversight and control it provides for administrators. Our initial launch was well received with the existing hiring managers and more recently we acquired a competitor who was using a system from one of the big recruiting boards. They have complimented AP over and over on it's friendliness and ease compared to the big recruiting board system

Our experience with the help desk and technical support has been responsive, quick to fix and very helpful with suggestions to improve applicant acquisition.

One slight downside is end users would like to set up "files" in the system to place applications by whatever criteria they want to.

Best bang for the buck in a world full of options.

Nov 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software and the people backing it up are great. it does exactly what you would like it to and even though it may not be as robust feature rich as some of the biggest players in the ATS market place it definitely holds its own. The bare bones of what it does is exactly what our company needed. It gives remote managers access without charging for additional users. It helped us create a team environment when it came to our hiring process. Customer service has always been quick and helpful. The chat window helps us resolve issues quickly. I wish there were some additional standard reports but their team has helped us get the data we are after.

The Software was pretty easy to use and post jobs on recruiting boards!

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First let me say that it took about a year for my company to realize that we were wasting money and time on a software that we were using to come to the conclusion that Applicant Pro offfered the same product with less the headaches and time! I would recommend this product to anyone who is looking for something less complicated but also pushes your job descriptions out to a lot of job boards.

A few quirks

Nov 09, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: easy to set up, applications are standardized, fast customer service

Cons: does not work well for applying on mobile devices, wording requirements can be tricky - applicants may have trouble understanding where to add a cover letter, since it's a proprietary system each applicant has to create a login and entire profile which is time-consuming

Vendor Response

by ApplicantPRO on November 13, 2015

Elaine, thanks for your review. As a job seeker, your experience with our system is very different from HR or hiring manager users. We use job seeker feedback in our ongoing efforts to make the application process as easy as possible, while living within the constraints given to us by clients who demand the collection of long applications. Our career sites, and apply process, are mobile responsive but even the most mobile friendly system can be difficult if the client requires 500 questions just to apply for a job. This can be made easier using our integrations with Indeed & LinkedIn. Also our 2-stage apply process makes the initial application for 90% of job seekers less than 3 minutes, and saves the longer application for the finalists who are actually being considered for the job. The rest of your feedback will be passed along to the client as most of the confusion with instructions and job requirements are the result of client defined content. Thanks again for your feedback

Fantastic Software!

Aug 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Applicant Pro as our sole ATS for almost a year. We were struggling with ease of use, lack of customer service and overall dysfunction with our prior ATS. I met with a Applicant Pro rep at a conference and was in awe of how simple the system looked. We finally decided to move over and were excited to learn it was going to cost a fortune.

The whole system is super easy to use. Getting everything set up was a breeze. We used our CTO as a tester before we posted any live jobs, and he was more than impressed. The feedback I've gotten from hiring manager throughout the company is all very similar. They love how easy it is for them to log on and review applicants.

We had a huge issue with our prior ATS with applicants needing technical help during the application process. I would sometimes speak with 5-10 applicants a day trying to troubleshoot and walk them through the application. I have not had a single applicant contact me regarding any technical difficulties during the process.

My absolute favorite thing about Applicant Pro is there AMAZING customer service. We have been impressed from day one with their professional and friendly employees providing us with the utmost awesome help and service. I place a help ticket into the system multiple times a week with various questions. I always get a quick and correct response. If I am feeling like I'd rather speak with someone directly I always get a quick pick up and immediate answer. I don't believe I have ever, not once, been on hold with their customer service team.

I would highly recommend using Applicant Pro for your new ATS.