# Pulseway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pulseway the right IT Management solution for you? Explore 310 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141792/Pulseway/reviews --- Pulseway 4.7 (310) [View alternatives](https://www.capterra.com/p/141792/Pulseway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Pulseway Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews BL Byron L Software DeveloperComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant.“ November 2, 2025 DE Darryl E IT Manager CISOHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for seamless connections.“ September 5, 2024 CR Christopher R Sole ProprietorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. “ September 19, 2024 LM Lerato M IT SecurityInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an agent installed, this is making hard to reliably track which Units have AV on them“ September 20, 2024 ŠF Štěpán F Chief Operations OfficerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT management is covered.“ October 4, 2024 BW Bryan W IT SpecialistInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad hoc.“ August 2, 2024 RS Rick S OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support as well as Remote Desktop Access which works pretty good for both Windows and MacOS machines.“ August 1, 2024 ED Eric D Head of ITAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this.“ July 30, 2024 ## Showing most helpful reviews Showing 1-25 of 310 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corey J. IT Administrator Furniture Used the software for: 6-12 months ### "Low Cost RMM with Great Value" May 30, 2019 5.0 We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date. Pros Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates Cons No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Reason for choosing Pulseway The tools the software offered combined with the low price point compared to our previous solution. Review Source GV Gene V. Group IT Manager Executive Office Used the software for: 2+ years ### "Pulseway has been key. " September 20, 2024 5.0 We have been with Pulseway for a few years now and there is no looking back. The centralized management of company assets and resources is absolutely key in to days demographic. Pulseway has help us grow,be proactive and scalable. Pros Ease of access. Easy integration. Reliability Great support. Cons Lack of integration in to Some AV software. However easily achievable. Some billing not consolidated. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) Reason for choosing Pulseway had more function and better pricing at the point. Review Source Response from MMSOFT Design December 20, 2024 Hey Gene, That's amazing! Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team SW Steven W. IT Manager Automotive Used the software for: 2+ years ### "Please find another company, skip this one..." September 8, 2025 1.0 Pros I can honestly say I can not think of a single pro on this company. Pulseway has been one of the most frustrating vendors we’ve ever worked with. We originally used Pulseway RMM, but it was so unreliable that we moved to Datto RMM. We also switched from Pulseway PSA to Autotask, which is outdated but still worked better. Every time we tried to trade services, Pulseway only allowed it if it meant a higher monthly cost for us. There’s no real flexibility—it feels like the only “partnership” they offer is when it brings them more money. Even after you sign a contract, you constantly have to chase them to activate the services you’re paying for, and it takes days to get a response. The pattern is clear: once Pulseway gets your signature, customer care drops off. They don’t care about supporting you; they care about upselling you. We’re locked in until 2027, but after that we’re done. If you’re considering Pulseway, save yourself the headache. The tools are unreliable, the pricing is rigid and always increasing, and the customer service disappears once they have what they want. Review Source MK Muhannad K. CEO and Director Computer & Network Security Used the software for: 2+ years ### "Pulseway: A Remote Management Breeze" September 16, 2024 5.0 The overall experience has always been wonderful. I know a lot of people give bad reviews and experience regarding Kaseya with contract locks etc. As anyone would naturally would not like to be bound by contract, its their way of doing business and I respect that as they want to retain long term serious customers. I have always have a great experience talking to support and sales and they always understood my needs and were always ready for a quick call for better understanding my requirements, which is saying something in terms of support. A major shoutout to all my previous account managers and my current one \[sensitive content hidden\]. I have always loved our conversation, where you simply don't make it seem like a sales call rather a meaningful conversation. Pros The Mobile App is years ahead of its time and I have been using Pulseway for almost 10 years. Their Support and Sales team are patient and great. Most things get resolved instantly and they listen to feedback and always have new fixes and feature ready at bay. Cons Occasional cohesiveness between the webapp and mobile app. There are some rare instances that the Web App and the Mobile App function differently, whereas as an avid software user, the general stance is that there would generally be the the same experience across web and mobile. The mobile app has not been updated in terms of excessive functionality as well as looks as it still holds the same look and feel and most of the functionality from years ago. That being said, even those functionalities are ahead of its time when they were release, I hope they improve their mobile app whilst they are already improving their web app as I believe their mobile app sets them apart from other competitors. The ability to restart a PC or check its logs while being away and remote itself is nuff said. Improved notifications is also another aspect I would like to add. Alternatives considered [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Pulseway Mobile App, constant improvements to the product and service and great support! Review Source Response from MMSOFT Design December 20, 2024 Hey Muhannad, That's amazing! hanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about our mobile app and can assure you we're working towards enhancing it. Thanks, The Pulseway Team AB Adrian B. IT Specialist Food & Beverages Used the software for: 2+ years ### "Pulseway RMM Review: User-Friendly, Powerful, and Feature-Rich" September 19, 2024 4.0 I've been using Pulseway RMM for a couple of years now, and I can confidently say Pulseway RMM is a game-changer when it comes to remote monitoring and management. The mobile app is for me its standout feature, allowing me to monitor and manage systems administratively from anywhere with just a few taps – super convenient for on-the-go tasks! Its intuitive user interface makes it incredibly easy to navigate, even for less experienced users. I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy tuning at a price I couldn't turn down. However, not including graphical remote desktop control for Linux systems is a huge missed opportunity that I hope the Pulseway RMM team will remedy. Overall, Pulseway RMM has greatly streamlined our IT management, transforming our productivity. Highly recommended! Pros \- Ease of use / Intuitive UI - Powerful, feature rich mobile app - Integration with Bitdefender GravityZone EDR Cons Lack of graphical remote desktop control for Linux systems Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway The mobile app features were unparalleled in comparison to the competition. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Lack of robust RMM features and patch management; along with integration with third party software. Review Source Response from MMSOFT Design September 25, 2024 Hi Adrian, Thank you so much for leaving such a detailed review - we always love to receive feedback from our customers as well as seeing what they enjoy about our product! Thanks, The Pulseway Team RG Randy G. AVP - Systems Adminitrator Banking Used the software for: I used a free trial ### "A decent RMM product that's easy to use, and has features most " May 19, 2025 3.0 When the product worked, it delivers a good RMM experience, albeit a bit limited compared to other option. With simplicity comes a lack of granular control. Pros Price, features and ease of use. The product delivers most RMM features in an intuitive and easy to use fashion. Cons Performance and sales tactics. The website would sometimes encounter performance issues/unresponsiveness. Additionally, sales can be rather pushy. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[N-central](https://www.capterra.com/p/13803/N-central/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing Pulseway We didn't select it - we went with other products. Review Source CR Christopher R. Sole Proprietor Information Technology and Services Used the software for: 2+ years ### "Pulseway provides an exceptional suite of services and support." September 19, 2024 5.0 Pulseway has become an integral and indispensable part of our company's infrastructure. Pulseway provides rock solid solutions that are well supported and continuously improved upon. We are very satisfied with the services and support we receive. Pros Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. Pulseway's RMM has a wide variety of indispensable scripting and management tools which they are regularly enhancing and adding to. Most importantly, Pulseway has exceptional customer service. Our account manager James Norris is outstanding. James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining product support. Cons There is definitely a learning curve associated with the more powerful aspects of the RMM and PSA, fortunately Pulseway is very responsive to questions and provides guidance to ensure we get the most out of our services potential. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)[Zoho LandingPage](https://www.capterra.com/p/10005661/Zoho-LandingPage/) Reason for choosing Pulseway Pulseway combined the best feature set and licensing options. Switched from [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) We had been using GoToAssist corporate for many years, however when LogMeIn bought it Citrix, there were many feature and licensing issues that made it unsuitable for our needs. Review Source Response from MMSOFT Design December 20, 2024 Hey Christopher, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform and taking advantage of our features. Thanks, The Pulseway Team JW Jean-Louis W. Senior Technician Information Technology and Services Used the software for: 2+ years ### "Wonderfull cost friendly management engine" September 20, 2024 5.0 I enjoy every aspect of Pulseway so far, the reporting works seamlessly Pros All in one mangement engine, with sophisticated tools and templates. Account managers are quick to repond and are always helpful. Cons Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Pulseway Was not too fond of the overall product package Switched from [nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) I preferred the look and feel and overall simplicity with powerful tools, and I trust the tools will grow with time Review Source Response from MMSOFT Design December 20, 2024 Hey Jean-Louis, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you on your requests and working towards the platform. Thanks, The Pulseway Team AG Alex G. IT Manager Entertainment Used the software for: 2+ years ### "Good Product" September 30, 2024 5.0 Pros The palteform is really easy to use and powerfull Cons Would like to see SSO auth implemented Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway Princing feature set and product integrations Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Changed IT support provider and pricing Review Source Response from MMSOFT Design December 20, 2024 Hey Alex, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. Also, SSO is now available! If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team UL Ursula L. IT Manager Telecommunications Used the software for: 2+ years ### "Pulseway for the Win" September 2, 2024 5.0 Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing. Pros Easy to implement, easy to manage. Simplified license module, cost effective. Great support. Cons Missing some functionality at the moment on the network monitoring side. Switched from [SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/) Solarwinds was too expensive and complex at the time. Review Source JH Jaromir H. IT technician Information Technology and Services Used the software for: 2+ years ### "Pulseway tool to make IT easy" August 7, 2024 5.0 We have only the best experience with pulseway and we are always learning new things. It really is a multifunctional tool that makes our work very easy. Pros We use Pulseway for monitoring and remote server management. My favourite thing is that I can control the servers from my phone and in case of any problem I am informed right away and I can sort everything out before the client even notices that there is a problem. Pulseway is a great help and I couldn't imagine working without it. Cons In fact this is the last change where the Pulseway app from the Microsoft store, so it stopped having some basic features like the ability to restart servers, install updates etc... I really enjoyed using the app, and I understand that as part of the progression it's moved to a web interface. But the slowdowns bother me, having to log in, enter 2FAs and such.. But still, it's a great help. Alternatives considered [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) Reason for choosing Pulseway They don't have as many features. And the controls in Pulseway are simpler. Review Source BW Bryan W. IT Specialist Information Technology and Services Used the software for: 1-2 years ### "A good RMM tool at a good price" August 2, 2024 4.0 Overall it has been a good platform to use. It offers very helpful tools at a very good price. While I have my complaints about them, they are willing to listen and improve as I have had previous complaints that have been resolved. Pros I like that the platform is constantly improving and adding new features. They are fairly open to criticism and following through on feedback and requests. Cons I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad hoc. There is also a lack of dark mode on the web app. My biggest gripe though is their documentation. It feels incomplete and can be tricky finding information on a certain feature. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Action1](https://www.capterra.com/p/180609/Action1-RMM/) Reason for choosing Pulseway Primarily pricing was the biggest factor. It offered a great price for the features offered. Switched from [Action1](https://www.capterra.com/p/180609/Action1-RMM/) It is a more mature platform with better remote support features and support for more operating systems. Review Source NE Nicklas E. IT-Systemadministrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Pulseway Review" September 13, 2024 4.0 I've used Pulseway for about 8-9 years, primarily to Monitor and Patch server, overall it easy to use and easy to setup. The Pulseway support is also quick to help in case you need them. Pros Being the responsible person if an outage happens, having the Pulseway mobile application is perfect and makes the monitoring really easy. Cons Alternatives considered [Automox](https://www.capterra.com/p/148872/Automox/) Reason for choosing Pulseway the mobile application and ease of use compared to automox Review Source Response from MMSOFT Design September 25, 2024 Hey Nicklas, Thanks for leaving a review and for your feedback, It's great to see that your enjoying the product and receiving the support that you need! Regards, Pulseway BL Byron L. Software Developer Computer Software Used the software for: 6-12 months ### "No matter where I am, Pulseway can me keep our IT operations working smoothly." November 2, 2025 4.0 Pulseway allows me to keep systems monitored around the clock and notify instantly in case of a problem. I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant. Pros I cannot always be at every site where our servers and workstations are but Pulseway lets me monitor and manage systems remotely while I am far away. The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office. Automation rules take over a lot of the repetitive maintenance so I can stop firefighting. Cons The web dashboard feels a little dated and slower when compared to others I’ve used. I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right. The reporting could be relatively more flexible, I’ve always wanted to build reports centered around certain clients or system groups. Review Source Response from MMSOFT Design November 3, 2025 Hey Byron! We’re thrilled to hear you’re enjoying the mobile app! Thanks so much for sharing your feedback, we really appreciate it. Input like yours helps us keep improving and delivering an even better experience across the board. DS David S. IP Manager Publishing Used the software for: 1-2 years ### "Great service so far." October 4, 2024 5.0 Great so far. \[sensitive content hidden\], my account manager, is very responsive anytime I have questions. I have to say that I am only using maybe 25 percent of what it is capable of, but for that it is working great. Pros The cost for what you are getting. For a few dollars a month per workstation you get complete monitoring and remote access. Cons It doesn't support monitoring iOS devices yet though I believe they are working on that and you can still use their app on your iPad or iPhone to monitor other systems (Mac, Windows or Linux). Review Source Response from MMSOFT Design October 15, 2024 Hey David, Thanks for the review, glad to hear you're enjoying it and your Account Manager is helping you make the most of the platform. We do in fact support monitoring iOS devices with Mobile Device Management (MDM). You can reach out and we can get you set up! CB Cameron B. ICT Officer Chemicals Used the software for: 2+ years ### "Powerful RMM software" September 10, 2024 5.0 Overall happy with Pulseway it does everything we need it to do, deploy anti-virus software, patch management etc.. It is really handy having the ability to run Powershell scripts without disturbing the end user. Sometimes I have been able to resolve issues without even remoting in by just running a PS script in the background. I'll be interested to try out the Android MDM once it's implemented, currently only works for Apple Pros It's easy to use and just works, I have had minimal issues and where there has been issues support has been responsive in resolving the issues. Cons Sometimes the remote-control software bugs out/clunky but it has gotten better in some aspects since we've been using Pulseway e.g. It now re-connects to a computer without having to start a new remote session Review Source Response from MMSOFT Design December 20, 2024 Hey Cameron, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about the remote control features and we are working to enhance them. Thanks, The Pulseway Team HB Helen B. Data Manager and Software Developer Higher Education Used the software for: 1-2 years ### "Pulseway is an essential tool in managing our multi-site research environment" September 26, 2024 5.0 Pulseway is an essential tool in managing our multi-site research environment. In the role of technical support I can discretely monitor remote systems and respond rapidly when problems arise. Automated scripts support distributing custom software components to any of our 10 robotic data collection systems. I can keep all systems consistent while supporting many different study protocols and ever evolving experimental specifications. As a data manager I am able to inspect and retrieve data sets without leaving my desk. Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time. Pros Automated scripts and remote monitoring of CPU and memory usage. Cons Interacting with the mobile app can be counterintuitive. Review Source Response from MMSOFT Design December 20, 2024 Hey Helen, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our mobile app, and we are working towards enhancing it. Thanks, The Pulseway Team CR Christopher R. CEO Computer Networking Used the software for: 1-2 years ### "Pulseway provides me the tools I need to grow my MSP." September 25, 2024 5.0 Pulseway's overall products have a clean and easy interface to work with, and they provide more than enough hands-on training on how to use the products, either through the Pulseway Online Training or one-on-one communication with my direct Pulsway Account Manager, \[sensitive content hidden\]. Pros What I like about Pulseway is the one-on-one communication with my direct point of contact, \[sensitive content hidden\]. \[sensitive content hidden\] is very knowledgeable and very easy to communicate with, allowing me to understand the different products Pulseway has to offer. Overall, I recommend Pulseway to my friends and clients. Cons There are no cons in my overall outlook and experience with Pulseway. Review Source Response from MMSOFT Design December 20, 2024 Hey Christopher, That's amazing! hanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform and that you're happy with your Account Manager! Thanks, The Pulseway Team MB Mbuyelo B. IT Admin Education Management Used the software for: 2+ years ### ""Efficient Remote Monitoring with Exceptional Mobile Accessibility, but Room for Advanced Feature" September 20, 2024 4.0 Ease of Use: Pulseway is praised for its clean, user-friendly interface, making it simple to navigate and set up. Even users without deep technical expertise find it accessible. Pros Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from different locations. Cons Remote Control: The remote control feature is not as robust or seamless as some other tools designed specifically for remote desktop management. Review Source AG Anthony G. CEO Information Technology and Services Used the software for: 1-2 years ### "Pulseway is one of the best companies we have worked with" July 31, 2024 5.0 We wholeheartedly attribute a significant portion of our success to Pulseway and James Norris. Their comprehensive solutions, combined with exceptional support and guidance, have been transformative for our business. We are confident that our partnership with Pulseway has equipped us with the tools and resources necessary to thrive for years to come. Pulseway has not only met but exceeded our expectations, and we are genuinely excited about the future of our collaboration. Pros Pulseway, under the guidance of our dedicated Account Manager, James Norris, has been instrumental in our company's remarkable growth. Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness. James consistently goes above and beyond, always available to answer calls and emails, ensuring we receive the support we need, when we need it. Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget. Moreover, the consulting advice we've received from Pulseway has been invaluable in navigating the daily challenges faced by MSPs. Cons While our overall experience with Pulseway has been overwhelmingly positive, there have been occasional hiccups with integrating some of their solutions with other platforms commonly used by MSPs. However, these instances have been relatively minor and haven't significantly impacted our operations. Review Source AJ Alexander J. Head of Technology Professional Training & Coaching Used the software for: Less than 6 months ### "Great Product!" September 20, 2024 5.0 Excellent – great product that meets our needs. Pros Ease of use and centralised view of all infrastructure in one place. Cons Third-party services were not as slick to setup as the initial Pulseway instance. Review Source Response from MMSOFT Design December 20, 2024 Hey Alexander, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team JW Justin W. CTO Information Technology and Services Used the software for: 2+ years ### "Reviewing Pulseway after using it for 3 years" August 7, 2024 5.0 I have been using it for years and I enjoy it. I have had very few issues. Pros It is quick and easy to manage devices online and also from a phone. The updates have made it even easier to navigate. Cons There needs to be more integration with 3rd party tools like Bit Defender. Currently, there are too many other logins for the partnering tools. Review Source LA Linus A. System Engineer Internet Used the software for: 2+ years ### "Pulseway customer experience" August 27, 2024 5.0 My overall experience with Pulseway has been great, especially since all the support we have gotten from \[sensitive content hidden\] was precious. Pros I found the ease of use of all Pulseway products to be their best feature. Cons There are some issues with the Pulseway Dashboard and 2FA that let it disconnect all the time but that's just a minor annoyance. Review Source Response from MMSOFT Design September 2, 2024 Hey Linus, Thank you for sharing your review and for the feedback which we will most definitley take into consideration! It's great to see that you are not only enjoying the product and it's features but are also receiving the support you need from our team! WB Will B. Technical Engineer Human Resources Used the software for: 2+ years ### "Pulseway RMM" August 22, 2024 5.0 We use it for automation of applications, remote access, and Windows Patching. Pros It's very easy to use and the automations are great. Account manager and support are always very responsive. Cons The mobile app is lacking in some features like remote access into computers. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reason for choosing Pulseway Better options. Price point. ease of use. Review Source JF Javier F. Partners Responsible Consumer Electronics Used the software for: 1-2 years ### "Pulseway keeps my devices in check, even on the go!" September 20, 2024 5.0 Pros Love the mobile app and quick problem resolution. Cons Would like to see more integrations and customizable alerts. Review Source Response from MMSOFT Design December 20, 2024 Hey Javier, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.