--- title: "Pulseway Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Pulseway the right IT Management solution for you? Explore 310 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/141792/Pulseway/reviews/" page_type: "reviews" language: "en" --- Pulseway 4.7 (310) [View alternatives](https://www.capterra.com/p/141792/Pulseway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of Pulseway Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews CR Christopher R Sole ProprietorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. “ September 19, 2024 DE Darryl E IT Manager CISOHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for seamless connections.“ September 5, 2024 ŠF Štěpán F Chief Operations OfficerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT management is covered.“ October 4, 2024 LM Lerato M IT SecurityInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an agent installed, this is making hard to reliably track which Units have AV on them“ September 20, 2024 RS Rick S OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support as well as Remote Desktop Access which works pretty good for both Windows and MacOS machines.“ August 1, 2024 BW Bryan W IT SpecialistInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad hoc.“ August 2, 2024 DB Daniel B Systems ManagerPublishing, 51 - 200 employeesUsed the software for: More than 2 years. “Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation features. Despite the remote control limitations, Pulseway has proven itself invaluable for my IT operations. If you're looking for an RMM solution that continues to evolve, values customer feedback, and excels in areas like patch management, Pulseway is an excellent choice.“ September 23, 2024 ED Eric D Head of ITAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this.“ July 30, 2024 ## Showing most helpful reviews Showing 1-25 of 310 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corey J. IT Administrator Furniture Used the software for: 6-12 months ### "Low Cost RMM with Great Value" May 30, 2019 5.0 We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date. Pros Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates Cons No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Reason for choosing Pulseway The tools the software offered combined with the low price point compared to our previous solution. Review Source GV Gene V. Group IT Manager Executive Office Used the software for: 2+ years ### "Pulseway has been key. " September 20, 2024 5.0 We have been with Pulseway for a few years now and there is no looking back. The centralized management of company assets and resources is absolutely key in to days demographic. Pulseway has help us grow,be proactive and scalable. Pros Ease of access. Easy integration. Reliability Great support. Cons Lack of integration in to Some AV software. However easily achievable. Some billing not consolidated. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) Reason for choosing Pulseway had more function and better pricing at the point. Review Source Response from MMSOFT Design December 20, 2024 Hey Gene, That's amazing! Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team SW Steven W. IT Manager Automotive Used the software for: 2+ years ### "Please find another company, skip this one..." September 8, 2025 1.0 Pros I can honestly say I can not think of a single pro on this company. Pulseway has been one of the most frustrating vendors we’ve ever worked with. We originally used Pulseway RMM, but it was so unreliable that we moved to Datto RMM. We also switched from Pulseway PSA to Autotask, which is outdated but still worked better. Every time we tried to trade services, Pulseway only allowed it if it meant a higher monthly cost for us. There’s no real flexibility—it feels like the only “partnership” they offer is when it brings them more money. Even after you sign a contract, you constantly have to chase them to activate the services you’re paying for, and it takes days to get a response. The pattern is clear: once Pulseway gets your signature, customer care drops off. They don’t care about supporting you; they care about upselling you. We’re locked in until 2027, but after that we’re done. If you’re considering Pulseway, save yourself the headache. The tools are unreliable, the pricing is rigid and always increasing, and the customer service disappears once they have what they want. Review Source AB Adrian B. IT Specialist Food & Beverages Used the software for: 2+ years ### "Pulseway RMM Review: User-Friendly, Powerful, and Feature-Rich" September 19, 2024 4.0 I've been using Pulseway RMM for a couple of years now, and I can confidently say Pulseway RMM is a game-changer when it comes to remote monitoring and management. The mobile app is for me its standout feature, allowing me to monitor and manage systems administratively from anywhere with just a few taps – super convenient for on-the-go tasks! Its intuitive user interface makes it incredibly easy to navigate, even for less experienced users. I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy tuning at a price I couldn't turn down. However, not including graphical remote desktop control for Linux systems is a huge missed opportunity that I hope the Pulseway RMM team will remedy. Overall, Pulseway RMM has greatly streamlined our IT management, transforming our productivity. Highly recommended! Pros \- Ease of use / Intuitive UI - Powerful, feature rich mobile app - Integration with Bitdefender GravityZone EDR Cons Lack of graphical remote desktop control for Linux systems Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway The mobile app features were unparalleled in comparison to the competition. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Lack of robust RMM features and patch management; along with integration with third party software. Review Source Response from MMSOFT Design September 25, 2024 Hi Adrian, Thank you so much for leaving such a detailed review - we always love to receive feedback from our customers as well as seeing what they enjoy about our product! Thanks, The Pulseway Team CR Christopher R. Sole Proprietor Information Technology and Services Used the software for: 2+ years ### "Pulseway provides an exceptional suite of services and support." September 19, 2024 5.0 Pulseway has become an integral and indispensable part of our company's infrastructure. Pulseway provides rock solid solutions that are well supported and continuously improved upon. We are very satisfied with the services and support we receive. Pros Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. Pulseway's RMM has a wide variety of indispensable scripting and management tools which they are regularly enhancing and adding to. Most importantly, Pulseway has exceptional customer service. Our account manager James Norris is outstanding. James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining product support. Cons There is definitely a learning curve associated with the more powerful aspects of the RMM and PSA, fortunately Pulseway is very responsive to questions and provides guidance to ensure we get the most out of our services potential. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)[Zoho LandingPage](https://www.capterra.com/p/10005661/Zoho-LandingPage/) Reason for choosing Pulseway Pulseway combined the best feature set and licensing options. Switched from [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) We had been using GoToAssist corporate for many years, however when LogMeIn bought it Citrix, there were many feature and licensing issues that made it unsuitable for our needs. Review Source Response from MMSOFT Design December 20, 2024 Hey Christopher, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform and taking advantage of our features. Thanks, The Pulseway Team RG Randy G. AVP - Systems Adminitrator Banking Used the software for: I used a free trial ### "A decent RMM product that's easy to use, and has features most " May 19, 2025 3.0 When the product worked, it delivers a good RMM experience, albeit a bit limited compared to other option. With simplicity comes a lack of granular control. Pros Price, features and ease of use. The product delivers most RMM features in an intuitive and easy to use fashion. Cons Performance and sales tactics. The website would sometimes encounter performance issues/unresponsiveness. Additionally, sales can be rather pushy. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[N-central](https://www.capterra.com/p/13803/N-central/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing Pulseway We didn't select it - we went with other products. Review Source JW Jean-Louis W. Senior Technician Information Technology and Services Used the software for: 2+ years ### "Wonderfull cost friendly management engine" September 20, 2024 5.0 I enjoy every aspect of Pulseway so far, the reporting works seamlessly Pros All in one mangement engine, with sophisticated tools and templates. Account managers are quick to repond and are always helpful. Cons Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Pulseway Was not too fond of the overall product package Switched from [nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) I preferred the look and feel and overall simplicity with powerful tools, and I trust the tools will grow with time Review Source Response from MMSOFT Design December 20, 2024 Hey Jean-Louis, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you on your requests and working towards the platform. Thanks, The Pulseway Team AG Alex G. IT Manager Entertainment Used the software for: 2+ years ### "Good Product" September 30, 2024 5.0 Pros The palteform is really easy to use and powerfull Cons Would like to see SSO auth implemented Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway Princing feature set and product integrations Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Changed IT support provider and pricing Review Source Response from MMSOFT Design December 20, 2024 Hey Alex, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. Also, SSO is now available! If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team MK Muhannad K. CEO and Director Computer & Network Security Used the software for: 2+ years ### "Pulseway: A Remote Management Breeze" September 16, 2024 5.0 The overall experience has always been wonderful. I know a lot of people give bad reviews and experience regarding Kaseya with contract locks etc. As anyone would naturally would not like to be bound by contract, its their way of doing business and I respect that as they want to retain long term serious customers. I have always have a great experience talking to support and sales and they always understood my needs and were always ready for a quick call for better understanding my requirements, which is saying something in terms of support. A major shoutout to all my previous account managers and my current one \[sensitive content hidden\]. I have always loved our conversation, where you simply don't make it seem like a sales call rather a meaningful conversation. Pros The Mobile App is years ahead of its time and I have been using Pulseway for almost 10 years. Their Support and Sales team are patient and great. Most things get resolved instantly and they listen to feedback and always have new fixes and feature ready at bay. Cons Occasional cohesiveness between the webapp and mobile app. There are some rare instances that the Web App and the Mobile App function differently, whereas as an avid software user, the general stance is that there would generally be the the same experience across web and mobile. The mobile app has not been updated in terms of excessive functionality as well as looks as it still holds the same look and feel and most of the functionality from years ago. That being said, even those functionalities are ahead of its time when they were release, I hope they improve their mobile app whilst they are already improving their web app as I believe their mobile app sets them apart from other competitors. The ability to restart a PC or check its logs while being away and remote itself is nuff said. Improved notifications is also another aspect I would like to add. Alternatives considered [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Pulseway Mobile App, constant improvements to the product and service and great support! Review Source Response from MMSOFT Design December 20, 2024 Hey Muhannad, That's amazing! hanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about our mobile app and can assure you we're working towards enhancing it. Thanks, The Pulseway Team EH Egil H. IT manager Retail Used the software for: 2+ years ### "Great Product" September 25, 2024 5.0 I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also very reliable. All in all we are very happy with Pulseway Pros Nice automation and scripting features. The mobile app is also very good, Account manager is very active making sure everything is as it should be and offering solutions. Cons Remote desktop is ok , but could be faster Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Action1](https://www.capterra.com/p/180609/Action1-RMM/) Reason for choosing Pulseway Pulseway was more affordable then Ninjaone and had all the features we were looking for, Action1 lacked a few features we required. Review Source Response from MMSOFT Design December 20, 2024 Hey Egil, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! Thanks, The Pulseway Team RR Richard R. Support Engineer Information Technology and Services Used the software for: 2+ years ### "Best RMM for small MSP's" August 6, 2024 5.0 For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage. The mobile app is definitly a huge factor. Also my account manager is regularly in touch which is nice (this was not alwas the case). The lack of integrations will make it more difficultto manage if the amount of systems grow but then again pricing is very fair, and did i mention they have a mobile app to manage your systems? Pros Pulseway makes it possible for me to monitor systems on the go. With the app I can preform most of the basic troubleshooting steps, even remote into the system. With the 3PP add-on i can update the OS and 3PP apps. For a small MSP like me its more then sufficient. I have tried Datto this year but renewed my contract with Pulseway in end. Cons You have less posibilities then a solution like Datto and support is not always as good as it should be. I also use Pulseway PSA which is a great tool but there are not a lot of 3rd party vendors that have integrations with Pulseway. Also the need for having a contract for everything is a bit annoying. I get it for backup, PSA and RMM but when i want to get a couple of SAT licenses contracts are a bit of a hassle. Alternatives considered [RG System Suite](https://www.capterra.com/p/149140/RG-System/)[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing Pulseway Pulseway is the only RMM as far as i know that offers a mobile app. All the functions i need (monitoring, remote desktop, 3PP) is possible. Review Source JH Jaromir H. IT technician Information Technology and Services Used the software for: 2+ years ### "Pulseway tool to make IT easy" August 7, 2024 5.0 We have only the best experience with pulseway and we are always learning new things. It really is a multifunctional tool that makes our work very easy. Pros We use Pulseway for monitoring and remote server management. My favourite thing is that I can control the servers from my phone and in case of any problem I am informed right away and I can sort everything out before the client even notices that there is a problem. Pulseway is a great help and I couldn't imagine working without it. Cons In fact this is the last change where the Pulseway app from the Microsoft store, so it stopped having some basic features like the ability to restart servers, install updates etc... I really enjoyed using the app, and I understand that as part of the progression it's moved to a web interface. But the slowdowns bother me, having to log in, enter 2FAs and such.. But still, it's a great help. Alternatives considered [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) Reason for choosing Pulseway They don't have as many features. And the controls in Pulseway are simpler. Review Source BL Byron L. Software Developer Computer Software Used the software for: 6-12 months ### "No matter where I am, Pulseway can me keep our IT operations working smoothly." November 2, 2025 4.0 Pulseway allows me to keep systems monitored around the clock and notify instantly in case of a problem. I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant. Pros I cannot always be at every site where our servers and workstations are but Pulseway lets me monitor and manage systems remotely while I am far away. The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office. Automation rules take over a lot of the repetitive maintenance so I can stop firefighting. Cons The web dashboard feels a little dated and slower when compared to others I’ve used. I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right. The reporting could be relatively more flexible, I’ve always wanted to build reports centered around certain clients or system groups. Review Source Response from MMSOFT Design November 3, 2025 Hey Byron! We’re thrilled to hear you’re enjoying the mobile app! Thanks so much for sharing your feedback, we really appreciate it. Input like yours helps us keep improving and delivering an even better experience across the board. DS David S. IP Manager Publishing Used the software for: 1-2 years ### "Great service so far." October 4, 2024 5.0 Great so far. \[sensitive content hidden\], my account manager, is very responsive anytime I have questions. I have to say that I am only using maybe 25 percent of what it is capable of, but for that it is working great. Pros The cost for what you are getting. For a few dollars a month per workstation you get complete monitoring and remote access. Cons It doesn't support monitoring iOS devices yet though I believe they are working on that and you can still use their app on your iPad or iPhone to monitor other systems (Mac, Windows or Linux). Review Source Response from MMSOFT Design October 15, 2024 Hey David, Thanks for the review, glad to hear you're enjoying it and your Account Manager is helping you make the most of the platform. We do in fact support monitoring iOS devices with Mobile Device Management (MDM). You can reach out and we can get you set up! ŠF Štěpán F. Chief Operations Officer Automotive Used the software for: 1-2 years ### "Chief Operations Officer" October 4, 2024 5.0 This remote monitoring and management (RMM) solution stands out as a highly robust and efficient tool for IT professionals. Designed to operate seamlessly once configured, it provides an impressive "set it and forget it" approach to managing IT infrastructure. The system runs reliably in the background, allowing businesses to focus on their core operations without the need for constant supervision. What makes this solution particularly powerful is its extensive feature set. It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT management is covered. Additionally, expert support is readily available to help with setup and customization, ensuring that the system is optimized for each user’s unique environment. Overall, this RMM platform delivers a professional-grade solution that ensures operational efficiency and peace of mind, making it an excellent choice for any organization seeking a dependable IT management tool. Pros I really like this RMM solution because it allows me to set everything up once and then not worry about it. Its robust feature set covers all my needs without the need for constant oversight, which saves me a lot of time. Plus, the expert support available makes it easy to configure and optimize, ensuring that everything runs smoothly. The combination of reliability and minimal maintenance is exactly what I value in IT management tools. Cons I have very little to criticize about this system, except for the mobile app, which occasionally forgets that I’m logged in. It’s a minor inconvenience, but overall it doesn’t take away from the system's otherwise exceptional performance and reliability. Review Source Response from MMSOFT Design December 20, 2024 Hey Štěpán, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our mobile app, and we are working towards enhancing it. Thanks, The Pulseway Team HB Helen B. Data Manager and Software Developer Higher Education Used the software for: 1-2 years ### "Pulseway is an essential tool in managing our multi-site research environment" September 26, 2024 5.0 Pulseway is an essential tool in managing our multi-site research environment. In the role of technical support I can discretely monitor remote systems and respond rapidly when problems arise. Automated scripts support distributing custom software components to any of our 10 robotic data collection systems. I can keep all systems consistent while supporting many different study protocols and ever evolving experimental specifications. As a data manager I am able to inspect and retrieve data sets without leaving my desk. Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time. Pros Automated scripts and remote monitoring of CPU and memory usage. Cons Interacting with the mobile app can be counterintuitive. Review Source Response from MMSOFT Design December 20, 2024 Hey Helen, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our mobile app, and we are working towards enhancing it. Thanks, The Pulseway Team CP Corey P. Owner Information Technology and Services Used the software for: 2+ years ### "Well Balanced and Afforable RMM" September 25, 2024 4.0 Very happy, it does most thingas id expect an RMM to do. Pros Afordable and easy to use managment plus all the extra partnerships that come with working with pulsway. Cons Still Doesnt have romte access support on linux meaning you have to use a windows computer to remote into servers. Review Source MB Mbuyelo B. IT Admin Education Management Used the software for: 2+ years ### ""Efficient Remote Monitoring with Exceptional Mobile Accessibility, but Room for Advanced Feature" September 20, 2024 4.0 Ease of Use: Pulseway is praised for its clean, user-friendly interface, making it simple to navigate and set up. Even users without deep technical expertise find it accessible. Pros Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from different locations. Cons Remote Control: The remote control feature is not as robust or seamless as some other tools designed specifically for remote desktop management. Review Source DE Darryl E. IT Manager CISO Hospital & Health Care Used the software for: 2+ years ### "A user of pulseway to 10+ years" September 5, 2024 4.0 I have been using Pulseway for over 10 years, and overall, it has been a great experience. The product continually evolves, and the new features are always relevant. The pricing is reasonable, making it affordable for small and medium-sized businesses like ours while still providing great value. Keep up the excellent work, team! Pros Managing servers and desktops remotely allows me to deliver an excellent end-user experience from our IT team. The Windows and third-party patching module has significantly minimized the time I spend keeping servers and desktops updated, all while maintaining oversight of the deployments. Cons The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for seamless connections. Additionally, the marketing team appears disconnected from the client database, leading to emails promoting products that I have already subscribed to. Review Source LV Lachezar V. Fullstack Developer E-Learning Used the software for: 2+ years ### "Great overall solution" September 26, 2024 5.0 Excellent value for money, streamlined and easy to use. Pros Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be bundled. I use it every time a server needs work or I need access. Very easy to integrate and implement on windows and Linux machines. Cons No support on the weekend which has caused some issues in the past. Review Source Response from MMSOFT Design December 20, 2024 Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! Thanks, The Pulseway Team JF Jim F. Operations Manager Computer Software Used the software for: 1-2 years ### "Thumbs up from me" September 26, 2024 5.0 It's been good. The product does what I expect, and the account managers are eager to help if I have questions. Pros I don't have to interact with it constantly, but can set it up to automatically deploy, automate common tasks, and even automate reporting. Unless something goes wrong at one of our endpoints, it's "set and forget" for me, and I only have to pay attention to the alerts and periodic reports. Cons I am using Pulseway to track who is in possession of each computer at any given time using custom fields. This is a bit cumbersome, so I wish you would implement a feature specifically targeting this kind of use-case. Review Source Response from MMSOFT Design December 20, 2024 Hey Jim, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our custom fields, we are working towards enhancing it. Thanks, The Pulseway Team EC Eldad C. IT Manager Insurance Used the software for: 1-2 years ### "IT Manager" September 6, 2024 5.0 We are using Pulseway primarily for IT support, and recently we have also started utilizing its ability to run scheduled scripts. Pros Pulseway provides a secure solution for connecting our devices and offering IT support. Its simple UI allows our IT staff to interact with it easily. Cons I don't have anything specific to mention here. There is one thing related to scheduling tasks that, for some reason, is very limited and cannot be configured to run several times a day. Review Source Response from MMSOFT Design December 20, 2024 Hey Eldad, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. Thanks, The Pulseway Team JN James N. IT Manager Computer Networking Used the software for: 2+ years ### "Great software for IT management and support" August 23, 2024 5.0 I've been using Pulseway for approx. 10 years. The software is very stable and I havent experience any downtime or faulty. it's has a lot of functions (patch update management, software deploy, third party patch, anti-virus deployment ) and easy to navigate. Pulseway support has been very good and useful. Pros \[sensitive content hidden\] has been really great in her customer service field and account manager. she's alway there to help with our enquiries, improve and flexible adjust to our business need. Pulseway RMM is a great product with everything IT management needed from assets management to remote sessions. They are also keep updating and adding more functions to it. Cons Integrated anti-virus Bitdefender need to be fully manageable in pulseway instead of logon to Bitdefender GravityZone itself. Review Source IK Ivan K. Chief System Admin Staffing and Recruiting Used the software for: 2+ years ### "Pulseway, am awesome thing" September 3, 2024 5.0 Happy customer for 3+ years, love the product and the team Pros The price point and simplicity, also the platform support is very good Cons The interface can be easier, takes a moment to dive in and get used Review Source WB Will B. Technical Engineer Human Resources Used the software for: 2+ years ### "Pulseway RMM" August 22, 2024 5.0 We use it for automation of applications, remote access, and Windows Patching. Pros It's very easy to use and the automations are great. Account manager and support are always very responsive. Cons The mobile app is lacking in some features like remote access into computers. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reason for choosing Pulseway Better options. Price point. ease of use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.