# Pulseway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pulseway Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more. Source: https://www.capterra.com/p/141792/Pulseway --- # Pulseway Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pulseway ## What is Pulseway? Pulseway Remote IT Monitoring & Management (RMM) is trusted by over 10,000 customers worldwide. Increase efficiency, security and cost savings, while having complete visibility and control over your IT environment from any device closest to you. Monitoring is no longer a drama - you just monitor and instantly respond to server issues as soon as they arise. ## What is Pulseway used for? [IT Management](https://www.capterra.com/it-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Overall rating Based on 310 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Comprehensive and evolving feature set Robust security and flexible access controls Recurring bugs and reliability concerns Starting price $67 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Pulseway alternatives Highest Rated [4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $795.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141792/Pulseway/alternatives/) ## Who uses Pulseway? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive and evolving feature set 95% positive reviews out of 57 Most reviewers describe features as extensive, regularly updated, and crucial for efficient device management and automation. Frank R Director of IS, CTO, 51 - 200 employees. "Pulseway provides a large feature set on a consolidated platform." Recurring bugs and reliability concerns 42% negative reviews out of 48 Some users report inconsistent updates, integration glitches, and occasional performance problems that disrupt system reliability. Lerato M IT Security, 201 - 500 employees. "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an agent installed, this is making hard to reliably track which Units have AV on them" Robust security and flexible access controls 90% positive reviews out of 31 Most reviewers appreciate secure infrastructure management, customizable policies, and reliable endpoint protection for peace of mind. Mark B IT Manager, 11 - 50 employees. "The endpoint client is simple to setup, the web client is easy to use and allows a lot of fine-grained control and it also provides a lot of peace of mind." Responsive and proactive account management 92% positive reviews out of 26 Most reviewers indicate account managers are attentive, quick to assist, and maintain ongoing communication for support. Glenn R General Manager, 2 - 10 employees. "Pulseway simplifies our support services, and \[sensitive content hidden\], our account manager, has been incredibly helpful." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.5 (103) 79.61% of 103 reviewers that rated this feature as important or highly important It gives you reliable remote access for supporting users and managing servers from anywhere. Some reviewers find it easy to use and appreciate capabilities like file transfer and chat, but mention occasional lag, limited Linux support, and a need for UI improvements. Patch Management 4.6 (78) 80.77% of 78 reviewers that rated this feature as important or highly important With Pulseway’s patch management, you can automate Windows and third-party updates, saving time and improving security. Reviewers appreciate its comprehensive coverage and easy setup, though some wish for more control, Linux support, and better handling of custom titles. Server Monitoring 4.8 (81) 81.48% of 81 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Monitoring 4.7 (69) 79.71% of 69 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Remote Monitoring & Management 4.6 (69) 76.81% of 69 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Real-Time Notifications 4.6 (57) 75.44% of 57 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Pulseway 161 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Set a time to deploy patches automatically Setup recurring or automatic scans Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Test the availability of websites and/or browsers Create backups and provide methods to recover deleted/lost data Define network parameters and threshold settings to monitor network health and take necessary precautions Create, manage, and send invoices or bills to customers Monitor service demand and performance to plan for adequate resources that meet business needs Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Track, store, and access client contracts or licenses Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Manage and store data in a database Graphical representation of data Manage the processes involved when making the application ready for use Creates virtual version of end user's desktop environment or operating system Automatically scan the network for devices and take pre-defined actions upon discovery Maintenance and upkeep of physical and/or virtual devices Access client's system information, including hardware and software configuration, to perform diagnostics Plan and implement business continuity measures in case of unforeseen events Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Ability to oversee and optimize the operations of a mail server Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Track and organize the number of licenses available to the organization Ability to chat online in real time Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Support multiple types of devices Two-way actions and communication between multiple users in real time Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Run tests on a network to find the root cause of network issues Tracks and makes accessible data on the health of servers and other network components. Monitor and manage resource utilization for network infrastructure Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources The ability to manage all patches within a network Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords With Pulseway’s patch management, you can automate Windows and third-party updates, saving time and improving security. Reviewers appreciate its comprehensive coverage and easy setup, though some wish for more control, Linux support, and better handling of custom titles. Determine which patches should receive immediate attention Test patches before deployment to mitigate security risks Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Create new policies or alter existing policies Create, manage, and track policies and procedures within an organization Helps control, track and monitor printing processes Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Streamlining repetitive tasks and activities through automated and predefined workflows Plan and coordinate all the resources, costs and time needed to execute assignments Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Identify and orchestrate execution of actions needed to restore systems to optimal conditions Control system behavior and appearance, and access and report on system status/health from a distant location It gives you reliable remote access for supporting users and managing servers from anywhere. Some reviewers find it easy to use and appreciate capabilities like file transfer and chat, but mention occasional lag, limited Linux support, and a need for UI improvements. Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Print remote documents from multiple devices Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Notifying as a warning or reminder of a potential or imminent hazard Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Transfer a support session to another team member Internet standard protocol for collecting information about managed devices on a network Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Track the availability time for a designated network or website over a given period of time Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and manage virtual machines (VMs) running on physical host machines Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (276) 4.5 Based on 276 reviews ## Pricing Value for money 4.7 (275) Free Trial [View pricing plan details](https://www.capterra.com/p/141792/Pulseway/pricing/) Monthly $67.00 Usage Based,Per Month It includes: - Mobile Device Management - 3rd Party Patching - Ransomware Detection - Endpoint Protection Annual $44.00 Other,Per Year 3 Years $27.00 Other, Value for money 4.7 (275) 4.7 Based on 275 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (280) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (280) 4.7 Based on 280 reviews ## User reviews Overall rating 4.7 Based on 310 reviews Filter by rating 5(228) 4(69) 3(10) 2(1) 1(2) Mentioned topic Sorted by most recent MR Mathieu R. Programmeur Jouabilité Gambling & Casinos ### "Pulseway is a great remote management tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 28, 2025 Pros Pulseway gave me a lot of control remotely, and being able to act on servers directly from the app was extremely helpful. The real-time insight into workloads was a big advantage. Cons Some features feel like they require the paid tier to fully shine. The free version is useful but limited for heavier operations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Byron L. Software Developer Computer Software ### "No matter where I am, Pulseway can me keep our IT operations working smoothly." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 2, 2025 Pulseway allows me to keep systems monitored around the clock and notify instantly in case of a problem. I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant. Pros I cannot always be at every site where our servers and workstations are but Pulseway lets me monitor and manage systems remotely while I am far away. The mobile app is a real lifesaver, I can check alerts or even reboot the system and push updates when I am out of the office. Automation rules take over a lot of the repetitive maintenance so I can stop firefighting. Cons The web dashboard feels a little dated and slower when compared to others I’ve used. I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right. The reporting could be relatively more flexible, I’ve always wanted to build reports centered around certain clients or system groups. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Hey Byron! We’re thrilled to hear you’re enjoying the mobile app! Thanks so much for sharing your feedback, we really appreciate it. Input like yours helps us keep improving and delivering an even better experience across the board. SW Steven W. IT Manager Automotive ### "Please find another company, skip this one..." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 8, 2025 Pros I can honestly say I can not think of a single pro on this company. Pulseway has been one of the most frustrating vendors we’ve ever worked with. We originally used Pulseway RMM, but it was so unreliable that we moved to Datto RMM. We also switched from Pulseway PSA to Autotask, which is outdated but still worked better. Every time we tried to trade services, Pulseway only allowed it if it meant a higher monthly cost for us. There’s no real flexibility—it feels like the only “partnership” they offer is when it brings them more money. Even after you sign a contract, you constantly have to chase them to activate the services you’re paying for, and it takes days to get a response. The pattern is clear: once Pulseway gets your signature, customer care drops off. They don’t care about supporting you; they care about upselling you. We’re locked in until 2027, but after that we’re done. If you’re considering Pulseway, save yourself the headache. The tools are unreliable, the pricing is rigid and always increasing, and the customer service disappears once they have what they want. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Randy G. AVP - Systems Adminitrator Banking ### "A decent RMM product that's easy to use, and has features most " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 19, 2025 When the product worked, it delivers a good RMM experience, albeit a bit limited compared to other option. With simplicity comes a lack of granular control. Pros Price, features and ease of use. The product delivers most RMM features in an intuitive and easy to use fashion. Cons Performance and sales tactics. The website would sometimes encounter performance issues/unresponsiveness. Additionally, sales can be rather pushy. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [Atera](https://www.capterra.com/p/144309/Atera/) [N-central](https://www.capterra.com/p/13803/N-central/) [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reasons for choosing Pulseway We didn't select it - we went with other products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HW Haley W. Owner Retail ### "YOU WONT REGRET IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2025 Amazing!! Respectful, they go above and beyond Pros Ease of use and overall best customer service Cons No complaints over here At all. Has been a great software for me! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Francisco S. Developer Computer Software ### "Pulseway has made managing my IT infrastructure a breeze, allowing me to monitor and troubleshoot from anywhere." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2024 Pros The remote monitoring and automation features are game-changers for me. Plus, the mobile app is super convenient. Cons I wish the reporting and analytics capabilities were more robust. Also, better integration with third-party tools would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hey Francisco, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We hear you in regards to the reporting and third-party tools. We are working on enhancing both features! Thanks, The Pulseway Team DS David S. IP Manager Publishing ### "Great service so far." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 Great so far. \[sensitive content hidden\], my account manager, is very responsive anytime I have questions. I have to say that I am only using maybe 25 percent of what it is capable of, but for that it is working great. Pros The cost for what you are getting. For a few dollars a month per workstation you get complete monitoring and remote access. Cons It doesn't support monitoring iOS devices yet though I believe they are working on that and you can still use their app on your iPad or iPhone to monitor other systems (Mac, Windows or Linux). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2024 Hey David, Thanks for the review, glad to hear you're enjoying it and your Account Manager is helping you make the most of the platform. We do in fact support monitoring iOS devices with Mobile Device Management (MDM). You can reach out and we can get you set up! ŠF Stepan F. Chief Operations Officer Automotive ### "Chief Operations Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 This remote monitoring and management (RMM) solution stands out as a highly robust and efficient tool for IT professionals. Designed to operate seamlessly once configured, it provides an impressive "set it and forget it" approach to managing IT infrastructure. The system runs reliably in the background, allowing businesses to focus on their core operations without the need for constant supervision. What makes this solution particularly powerful is its extensive feature set. It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT management is covered. Additionally, expert support is readily available to help with setup and customization, ensuring that the system is optimized for each user’s unique environment. Overall, this RMM platform delivers a professional-grade solution that ensures operational efficiency and peace of mind, making it an excellent choice for any organization seeking a dependable IT management tool. Pros I really like this RMM solution because it allows me to set everything up once and then not worry about it. Its robust feature set covers all my needs without the need for constant oversight, which saves me a lot of time. Plus, the expert support available makes it easy to configure and optimize, ensuring that everything runs smoothly. The combination of reliability and minimal maintenance is exactly what I value in IT management tools. Cons I have very little to criticize about this system, except for the mobile app, which occasionally forgets that I’m logged in. It’s a minor inconvenience, but overall it doesn’t take away from the system's otherwise exceptional performance and reliability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hey Štěpán, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our mobile app, and we are working towards enhancing it. Thanks, The Pulseway Team AG Alex G. IT Manager Entertainment ### "Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 30, 2024 Pros The palteform is really easy to use and powerfull Cons Would like to see SSO auth implemented Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Changed IT support provider and pricing Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Pulseway Princing feature set and product integrations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hey Alex, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. Also, SSO is now available! If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team BO Boyd O. Boyd's PCS - Owner Information Technology and Services ### "Pulseway for the WIN!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2024 Overall support and services and all things Pulseway work very well. I've not had issues and they are continuing to release new and improved features regularly which do benefit the MSP space. Pros I like the support and integrations and the ability to also do automations. Cons I locked my account out once and it took a few days to regain full access. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Pulseway Simplified solution that did everything I needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2024 Hey Boyd, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team [View all Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/) Popular comparisons [ManageEngine Endpoint Central vs Pulseway](https://www.capterra.com/compare/141792-170018/Pulseway-vs-ManageEngine-Desktop-Central)[Iru vs Pulseway](https://www.capterra.com/compare/141792-181954/Pulseway-vs-Iru)[Action1 vs Pulseway](https://www.capterra.com/compare/141792-180609/Pulseway-vs-Action1-RMM)[PDQ Deploy & Inventory vs Pulseway](https://www.capterra.com/compare/141792-174535/Pulseway-vs-PDQ-Deploy)[Atera vs Pulseway](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera)[NinjaOne vs Pulseway](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)[JIRA Service Management vs Pulseway](https://www.capterra.com/compare/141792-227102/Pulseway-vs-JIRA-Service-Management)[N-central vs Pulseway](https://www.capterra.com/compare/13803-141792/N-central-vs-Pulseway)[Kaseya VSA vs Pulseway](https://www.capterra.com/compare/100303-141792/Kaseya-VSA-vs-Pulseway) [SysAid vs Pulseway](https://www.capterra.com/compare/107225-141792/SysAid-vs-Pulseway)[ConnectWise Automate vs Pulseway](https://www.capterra.com/compare/141792-142789/Pulseway-vs-ConnectWise-Automate)[ManageEngine Applications Manager vs Pulseway](https://www.capterra.com/compare/141792-172323/Pulseway-vs-ManageEngine-Applications-Manager)[baramundi Management Suite vs Pulseway](https://www.capterra.com/compare/141792-177946/Pulseway-vs-baramundi-Management-Suite)[TeamViewer ONE vs Pulseway](https://www.capterra.com/compare/141792-194565/Pulseway-vs-TeamViewer)[N-sight RMM vs Pulseway](https://www.capterra.com/compare/141792-163344/Pulseway-vs-N-sight)[JumpCloud Directory Platform vs Pulseway](https://www.capterra.com/compare/141792-175092/Pulseway-vs-JumpCloud-DaaS)[ManageEngine OpManager vs Pulseway](https://www.capterra.com/compare/141792-251336/Pulseway-vs-ManageEngine-OpManager)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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