# Page 2 | Pulseway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Pulseway the right IT Management solution for you? Explore 310 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141792/Pulseway/reviews --- Pulseway 4.7 (310) [View alternatives](https://www.capterra.com/p/141792/Pulseway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Pulseway ## Showing most helpful reviews Showing 26-50 of 310 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Mathieu R. Programmeur Jouabilité Gambling & Casinos Used the software for: 6-12 months ### "Pulseway is a great remote management tool." November 28, 2025 5.0 Pros Pulseway gave me a lot of control remotely, and being able to act on servers directly from the app was extremely helpful. The real-time insight into workloads was a big advantage. Cons Some features feel like they require the paid tier to fully shine. The free version is useful but limited for heavier operations. Review Source DS David S. IP Manager Publishing Used the software for: 1-2 years ### "Great service so far." October 4, 2024 5.0 Great so far. \[sensitive content hidden\], my account manager, is very responsive anytime I have questions. I have to say that I am only using maybe 25 percent of what it is capable of, but for that it is working great. Pros The cost for what you are getting. For a few dollars a month per workstation you get complete monitoring and remote access. Cons It doesn't support monitoring iOS devices yet though I believe they are working on that and you can still use their app on your iPad or iPhone to monitor other systems (Mac, Windows or Linux). Review Source Response from MMSOFT Design October 15, 2024 Hey David, Thanks for the review, glad to hear you're enjoying it and your Account Manager is helping you make the most of the platform. We do in fact support monitoring iOS devices with Mobile Device Management (MDM). You can reach out and we can get you set up! LN Luthando N. Senior IT Technician Education Management Used the software for: 2+ years ### "Review - Pulseway Signa Group" September 20, 2024 5.0 Overall, very happy thus far. working pretty well. We're able to monitor systems remote at any time. We're able to pull device info, set policies, run scripts, etc. Pros The Web UI Dashboard is very user-friendly, probably the most user-friendly system I have worked on in a long time... Cons We rely a lot on the Remote Control system to remote through so our users in remote sites. For a while we have been struggling with the lag when connecting, This was purely as a result of the Remote control server connection which gave us a very high ping. Fortunately, recently Pulseway has setup a relay server locally which should hopefully reduce the lag, therefore the ping times should drop, which should improve the connections. Another issue, we have a Bitdefender license for all our systems, currently have an issue where Pulseway does not correctly reflect that Bitdefender has been loaded on a system, but BitDefender does show that the system is running Bitdefender(Status: Install Failed). Hopefully you guys can take the feedback and look at that for us to make sure the sync is successful all around... Review Source Response from MMSOFT Design December 20, 2024 Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear your request and we're working on enhancing it. Thanks, The Pulseway Team TS Troy S. VP IT Oil & Energy Used the software for: 2+ years ### "Pulseway is a great RMM for any size organization" September 17, 2024 5.0 When leaving our MSP, I needed a solution that would give me the same remote monitoring and access they had. I'm a consumer of Linus Media Group content and I have seen them advertise Pulseway numerous times, so I reached out to Pulseway and I've been happy ever since. Pros The cost of Pulseway really seems to be unbeatable. Pulseway also has a robust feature set for the price. Cons If I had to pick a con, it would be that they add features faster than they can document them for use. Ah, I just thought of something else. I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern. Review Source Response from MMSOFT Design September 25, 2024 Hey Troy, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We hear you in regards to the documentation and are working on enhancing our knowledge base as we speak! Thanks, The Pulseway Team CB Cameron B. ICT Officer Chemicals Used the software for: 2+ years ### "Powerful RMM software" September 10, 2024 5.0 Overall happy with Pulseway it does everything we need it to do, deploy anti-virus software, patch management etc.. It is really handy having the ability to run Powershell scripts without disturbing the end user. Sometimes I have been able to resolve issues without even remoting in by just running a PS script in the background. I'll be interested to try out the Android MDM once it's implemented, currently only works for Apple Pros It's easy to use and just works, I have had minimal issues and where there has been issues support has been responsive in resolving the issues. Cons Sometimes the remote-control software bugs out/clunky but it has gotten better in some aspects since we've been using Pulseway e.g. It now re-connects to a computer without having to start a new remote session Review Source Response from MMSOFT Design December 20, 2024 Hey Cameron, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about the remote control features and we are working to enhance them. Thanks, The Pulseway Team HW Haley W. Owner Retail Used the software for: 6-12 months ### "YOU WONT REGRET IT" March 5, 2025 5.0 Amazing!! Respectful, they go above and beyond Pros Ease of use and overall best customer service Cons No complaints over here At all. Has been a great software for me! Review Source RM Raul M. IT Manager Higher Education Used the software for: 2+ years ### "Many promise it, only pulseway gets it" September 4, 2024 5.0 I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features. Pros It works in Windows and Mac "several promise to do it but just Pulseway do it fine". Give me the chance to connect and launch admin commands. Is a perfect solution for an environment like ours. Cons The invoices and payment process must be improved. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Pulseway price and because it works fine in Mac. Not all works in mac. Switched from [PandaSuite](https://www.capterra.com/p/209850/PandaSuite/) Panda was bought and forgot his al life clients, support, quality, etc... Review Source Response from MMSOFT Design December 20, 2024 Hey Raul, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about the billing and we are working to enhance it. Thanks, The Pulseway Team ML Matteo L. Sysadmin Information Technology and Services Used the software for: 2+ years ### "Powerful RMM Solution" September 20, 2024 4.0 It removed a lot of work from my team, especially with patch management and automation workflows. Pros Very effortless management of the managed systems. Many different interesting and powerful features such as automations. The mobile app is very nice. It is frequently updated with new features. Cons Should be better integrated with linux systems. I would love to see patch management for linux. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway Pricing for small businesses made more sense. I also liked the functionalities. Review Source EH Egil H. IT manager Retail Used the software for: 2+ years ### "Great Product" September 25, 2024 5.0 I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also very reliable. All in all we are very happy with Pulseway Pros Nice automation and scripting features. The mobile app is also very good, Account manager is very active making sure everything is as it should be and offering solutions. Cons Remote desktop is ok , but could be faster Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Action1](https://www.capterra.com/p/180609/Action1-RMM/) Reason for choosing Pulseway Pulseway was more affordable then Ninjaone and had all the features we were looking for, Action1 lacked a few features we required. Review Source Response from MMSOFT Design December 20, 2024 Hey Egil, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! Thanks, The Pulseway Team HB Helen B. Data Manager and Software Developer Higher Education Used the software for: 1-2 years ### "Pulseway is an essential tool in managing our multi-site research environment" September 26, 2024 5.0 Pulseway is an essential tool in managing our multi-site research environment. In the role of technical support I can discretely monitor remote systems and respond rapidly when problems arise. Automated scripts support distributing custom software components to any of our 10 robotic data collection systems. I can keep all systems consistent while supporting many different study protocols and ever evolving experimental specifications. As a data manager I am able to inspect and retrieve data sets without leaving my desk. Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time. Pros Automated scripts and remote monitoring of CPU and memory usage. Cons Interacting with the mobile app can be counterintuitive. Review Source Response from MMSOFT Design December 20, 2024 Hey Helen, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform! We hear you about our mobile app, and we are working towards enhancing it. Thanks, The Pulseway Team AM Adrian M. IT Manager Automotive Used the software for: 2+ years ### "Powerful and Mobile friendly" August 29, 2024 5.0 I am very happy with Pulseway, it's easy to use & very powerful. Whether I am in the office on my laptop, or on the road with my mobile phone, I know Pulseway will keep me informed of any serious errors and alerts. I can diagnose problems on the fly with Pulseway, I can remedy problems using Pulseway, and I have a number of Automations setup with help with my daily tasks. I'm so pleased with Pulseway, I have begun overhauling my software stack to include additional products from the Pulseway family (eg I've migrated from Veeam/Backup Exec to Unitrends Appliances. I've migrated from Sophos, to Datto EDR/AV. I've rolled out Bullphish for our staff. etc). Having a single single vendor with a large ecosystem of very solid products is great. I really enjoy how all of the Pulseway products Pros I like how Pulseway is constantly being developed with new features and improvements. Every product update brings something new to the platform, which is great to see. Cons I would like to see more product documentation, and downloadable examples of Pulseway automations/scripts. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway The mobile phone application, and RDP tool baked into Pulseway was vary superior than the competition offerings. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) I needed a proper RMM to provide support for my network Review Source BR Benjamin R. Director of Operations Events Services Used the software for: 1-2 years ### "Does exactly what I need for my small business." September 4, 2024 5.0 Overall Pulseway has done exactly what we wanted, by providing a professional system for monitoring and managing our IT systems remotely. As I run a small business I don't have the time to individually check machines, so the peace of mind knowing that I will be alerted of a problem is great. Automation is also a great benefit. Pros Pulseway allows us to easily manage our IT systems whether they are out on deployment or based in our office. The integration with Slack allows notifications to easily be sent to groups of people highlighting to us potential issues before they become more severe and cause downtime. The iOS app is also very handy, allowing me to see the status of any computers on the go. Knowing that Pulseway can grow with the business provides nice peace of mind as I don't feel like I'm investing in a system that I will some day have to replace. The integration of BitDefender has been a great help too. Cons I'm not an IT engineer or expert in IT management so I found that there was a fairly steep learning curve. I'm more knowledgeable than the average person but kept getting stuck navigating the web portal, especially at the start. The menu system isn't as intuitive as it should be in my opinion. I think there should either be a "simplified mode" for people who just want to get started with organising their IT systems but don't need all the advanced features. Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing. For example, you can't automatically install BitDefender via Pulseway on a Mac you have to go into the BitDefender client. Review Source Response from MMSOFT Design December 20, 2024 Hey Benjamin, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear your feedback and we are working towards enhancing our platform. Thanks, The Pulseway Team BO Boyd O. Boyd's PCS - Owner Information Technology and Services Used the software for: 2+ years ### "Pulseway for the WIN!" September 26, 2024 5.0 Overall support and services and all things Pulseway work very well. I've not had issues and they are continuing to release new and improved features regularly which do benefit the MSP space. Pros I like the support and integrations and the ability to also do automations. Cons I locked my account out once and it took a few days to regain full access. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway Simplified solution that did everything I needed Review Source Response from MMSOFT Design December 20, 2024 Hey Boyd, Thanks a million for leaving a review and giving your feedback, it is much appreciated. Happy to hear you're enjoying our platform. If you need any assistance, feel free to reach out to us. Thanks, The Pulseway Team CR Christopher R. CEO Computer Networking Used the software for: 1-2 years ### "Pulseway provides me the tools I need to grow my MSP." September 25, 2024 5.0 Pulseway's overall products have a clean and easy interface to work with, and they provide more than enough hands-on training on how to use the products, either through the Pulseway Online Training or one-on-one communication with my direct Pulsway Account Manager, \[sensitive content hidden\]. Pros What I like about Pulseway is the one-on-one communication with my direct point of contact, \[sensitive content hidden\]. \[sensitive content hidden\] is very knowledgeable and very easy to communicate with, allowing me to understand the different products Pulseway has to offer. Overall, I recommend Pulseway to my friends and clients. Cons There are no cons in my overall outlook and experience with Pulseway. Review Source Response from MMSOFT Design December 20, 2024 Hey Christopher, That's amazing! hanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform and that you're happy with your Account Manager! Thanks, The Pulseway Team TC Thomas C. IT Project manager Logistics and Supply Chain Used the software for: 6-12 months ### "I recommend" September 24, 2024 4.0 Very good experience, i recommend. Fair price with great features. Pros Competitive price with great features. A good customer support. Cons Actually Pulseway lack of precises features and need somes optimization on 3rd party management Alternatives considered [RG System Suite](https://www.capterra.com/p/149140/RG-System/)[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[SuperOps](https://www.capterra.com/p/235300/SuperOpsai/) Reason for choosing Pulseway Best price quality/price that fit all our needs Review Source Response from MMSOFT Design December 20, 2024 Hey Thomas, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about third-party patching and we are working to enhance it. Thanks, The Pulseway Team LM Levente M. System Administrator Construction Used the software for: 1-2 years ### "Pulseway experience with 500+ user" August 27, 2024 5.0 We are satisfied with the service of Pulseway, but we would be happy if they would listen to the subscriber's needs as well. Pros The platform works reliably and the continously innovate the software in every quarter. The support and the account manager is very helpfull and always has competent answer to our questions. Cons They should be more flexible with customer needs, like transtale the end user customer portal for other languages other than english and german. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Pulseway Because I've already knew the software and it's functions. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Because were inflexible and the support is terrible. Review Source Response from MMSOFT Design September 2, 2024 Hey Levente, Thanks for leaving such an in depth review and providing feedback, it's always great to hear from our users as well as see that they are enjoying the product! CV Clinton V. IT Systems Manager Mining & Metals Used the software for: 2+ years ### "Solid, affordable RMM tool thats constantly evolving and improving. " August 28, 2024 5.0 Very pleased. I have grown with Pulseway, its good to see that Pulseway continues to push for new features and functionality whilst retaining the core competencies which brought Pulseway to my attention during my initial research. Pros It's affordable, easy to scale and has been reliable for the past 6 years that I've managed it. Over time new features have been incporated that have been valuable to our organisation. Cons The integration between RMM and PSA could be more streamlined. Remote control of Linux systems would be valuable. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Pulseway Balance of cost and feature set that suited our mostly Windows environment. Review Source CP Corey P. Owner Information Technology and Services Used the software for: 2+ years ### "Well Balanced and Afforable RMM" September 25, 2024 4.0 Very happy, it does most thingas id expect an RMM to do. Pros Afordable and easy to use managment plus all the extra partnerships that come with working with pulsway. Cons Still Doesnt have romte access support on linux meaning you have to use a windows computer to remote into servers. Review Source MB Mbuyelo B. IT Admin Education Management Used the software for: 2+ years ### ""Efficient Remote Monitoring with Exceptional Mobile Accessibility, but Room for Advanced Feature" September 20, 2024 4.0 Ease of Use: Pulseway is praised for its clean, user-friendly interface, making it simple to navigate and set up. Even users without deep technical expertise find it accessible. Pros Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from different locations. Cons Remote Control: The remote control feature is not as robust or seamless as some other tools designed specifically for remote desktop management. Review Source OB Owain B. IT Service Desk Manager Construction Used the software for: 6-12 months ### "RMM is good" September 20, 2024 3.0 Account managers have been very good and RMM does what we want. Pros RMM works very well. The remote take over works well with all the options that you expect. Cons PSA is a bit to basic for our needs. Missing some of the basic features that you would expect. Alternatives considered [Halo](https://www.capterra.com/p/171509/Halo/) Reason for choosing Pulseway price was a big part but needed the RMM the most Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) price was much better and we want to combine PSA and RMM Review Source WH Woody H. General Manager Information Technology and Services Used the software for: 2+ years ### "I would recommend Pulseway to anyone who asks." August 21, 2024 5.0 Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager, \[sensitive content hidden\], is fabulous. He listens to my concerns, and keeps them in mind while assisting me. \[sensitive content hidden\] attentiveness and response time is spot on. I wish all my account manager's were as quick to respond and attentive to my needs/requests as he is. Pros Ease of use. Cell phone app, hands down, is the best one we have seen. The phone app and web app work the same, so there is truly no difference. Very quick to respond to a support issue. Cons Update schedule. I wish they would publish the update schedule so that we can plan accordingly. Alternatives considered [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reason for choosing Pulseway Ease of use, phone app available, web application and price. Switched from [N-central](https://www.capterra.com/p/13803/N-central/) Features Ease of Use Price Phone app Web app Review Source AK Alexander K. IT-Manager Commercial Real Estate Used the software for: 2+ years ### "Top of the art Remote control and advanced notifications" September 4, 2024 5.0 Market leading in follow-ups. Software it state of the art, gets frequent updates and by and chance there is a bug it gets resolved quickly. Pros Notifications on different computer events. Remote control - and the secure way it works. Control a server/computer without logging into the GUI. Windows updates etc. Cons The lowest license count on a business account is pretty high. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Reason for choosing Pulseway Pulseway had notifications that we use a lot to know about security incidents. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) I changed because of the price difference. Review Source TE Thomas E. IT Technician Hospital & Health Care Used the software for: 1-2 years ### "Pulseway For the Win" September 3, 2024 5.0 My overall experience with Pulseway has been very positive. It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors. Pros The user-friendly design of Pulse Way makes it incredibly easy to use, I also appreciate how Pulseway simplifies patching and automates installations, making it a seamless process. Cons The thing I like least is having to navigate between two different websites—one for RMM and another for the helpdesk. PSA and RMM should be better integrated. Reason for choosing Pulseway Very limited in what they can do and would require us to get a separate service for helpdesk. Switched from [KACE Systems Management Appliance](https://www.capterra.com/p/10015179/KACE-SMA/) I switched from Kace to Pulseway because of the lower cost, ease of setup and deployment, and the lack of new features in Kace Review Source DD David D. IT, Dev. Manager Construction Used the software for: 1-2 years ### "A tool to automatize updates, ticketing, remote access." September 24, 2024 4.0 Needed a tool to keep workstations up-to-date, without end-user permission. Pulseway did that and much more : notification, workflow, ticketing, remote access... Pros Stable, light use of resource, efficient, so many options. Can replace a lot of tools. Cons Expensive, yes and no. 40$ CAD /year / machine is not expensive, but x250 it is not the same game. Review Source LR Lukas-Joel R. CFO CTO Financial Services Used the software for: 6-12 months ### "Eine super Lösung für auch KMUs, die " September 20, 2024 5.0 Ich bin über eine Ad auf den Anbieter aufmerksam geworden und habe jetzt zu den Kosten einer einzelnen Teamviewer-Lizenz ein umfangreiches Remote-Monitoring und -Management-Tool für unsere Geräte! Pros Schnelles Onboarding, sehr responsiver Support, guter Einstieg, bei dem Schritt für Schritt neue Funktionen eingeführt werden können Preisgestaltung sehr kompetetiv! Cons Leider noch kein deutscher Support, (fast zu) viele Möglichkeiten des Customizings, klar auf Full-Time-IT-Desks ausgerichtet Alternatives considered [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Pulseway Vs. Servereye und ähnliche: Windows+Mac Implementierung wichtig, KMU tauglich Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.