Cognicor

Cognitive Virtual Assistant


Who Uses This Software?

Best for small and large scale enterprises having enormous number of queries to their portals.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $1,200.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Cognicor
  • www.cognicor.com
  • Founded 2012
  • Spain

About Cognitive Virtual Assistant

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.


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Cognitive Virtual Assistant Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

Cognitive Virtual Assistant Reviews

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