Cognitive Virtual Assistant

Who Uses This Software?

Best for small and large scale enterprises having enormous number of queries to their portals.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Cognicor
  • Founded 2012
  • Spain

About Cognitive Virtual Assistant

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.


Cognitive Virtual Assistant Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

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