# Page 2 | Praxedo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Praxedo the right Field Service Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141813/Praxedo/reviews --- Praxedo 4.6 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of Praxedo ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PH Patrik H. Supervisor Industrial Automation Used the software for: 2+ years ### "easy to set up and use" June 19, 2019 5.0 with this the technicians do easely their job and reporting. a real time follow up bij the supervisors. and this with contracts with a time to repair within 2hrs this is very usefull. our flow from field to client and facturations is now very quick. so more customer satisfaction and less frustration. Pros easy to set up freedom to maket your own forms etc easy to use also easy to the technicians in the field to make there reporting. offline available for the technicians. Cons there are no cons that at this moment that we are seeing. Review Source SR Sébastien R. Dir. Développement Building Materials Used the software for: 2+ years ### "Field service software definitely approved by our field technicians" July 25, 2019 5.0 With Praxedo we have moved from a paper based company to a full digitalized field service org with shorter lead time and better service quality to our customer. Pros +++ Easy to use on the field +++ Easy to set up and maintain (form builder, user administration, new functionnalities every 6 months, etc) +++ Real offline mode +++ Support quality and reactivity Cons No cons at this time. Some features could still be improved, but we know Praxedo teams are working on it. Review Source CO CLAUDE O. Project Manager Used the software for: 1-2 years ### "Praxedo : a revolution for our work" March 24, 2018 5.0 Pros In our project management and our interventions, Praxedo made a revolution ! End of the papers, end of the pictures sent by mail... From now, everything is centralized and available for everybody. Our customers are pretty happy of personalized reporting and our back office is saving time for the follow-up. Our technicians are happy to be valorized thank to their highest value feed back. More, the Praxedo team is always avalaible for the problem solving and the developpement of new functions. Cons This software has no major issues. The only problem could be that Praxedo has no office in Belgium... But Paris not very far from Bruxelles. Review Source DC Dean C. Managing Director Package/Freight Delivery Used the software for: 1-2 years ### "Customizable solution, easy to use. Excellent customer service." August 17, 2018 5.0 The cool thing is that my customers can make their delivery requests themselves in the Praxedo portal. It helps me save time and money and makes my customers happy :) Pros Praxedo a truly adaptable. The Praxedo team paid a great deal of attention to my project. They configured the solution to my business and processes by simply adjusting a few settings. Praxedo support is great, responsive and caring, it is very much appreciated! Cons Praxedo meets all my requirements so I have nothing to say here. Review Source Frederic L. Responsable informatique Used the software for: Less than 6 months ### " Easy to use, to change and add individiual features" June 29, 2018 5.0 Pros The first use is fast and intuitive. Self made personalized reports. Easy optimization of the planning due to pre-planning. Instantaneous acces of interventions reports. Scenarios sending reports Natives notifications on technician PDA's. Cons automatic advanced statistics You cannot work with two mobile devices at the same time (phone and tablet) Review Source GP Gaelle P. Directrice Environmental Services Used the software for: 6-12 months ### "A good solutio to optimize deployment of interventions in waste water management" October 15, 2019 5.0 Very satisfaid with the product - ease of use by technicien as well as administrative. Pros Flexibility of form configuration - Simplified and optimized jobs deployment - overall improvment of service quality - improved near real time administrative processing Cons Nothing to add. The solution meets the criteria we were looking for. We are looking forward to further anounced development regarding vehicules dispaching. Review Source AK ALEXANDER K. CEO Medical Devices Used the software for: 1-2 years ### "Praxedo nice tool and simple to use" December 21, 2019 5.0 Quick information for technicians and easy to use to create service reports Pros Offline usable and quick to adminstrate. We like it! Cons No cons at the moment and all is fine... Review Source NO Nicolas O. CEO - owner Construction Used the software for: 2+ years ### "A vector forward to digitalization" November 8, 2018 4.0 Pros Praxedo is au full configurable software and then can follow and fit to our evolution. Cons I think Praxedo could progress in customisable Dashboard and personnalised filter administration. Review Source Charles R. president Construction Used the software for: Less than 6 months ### "VERY GOOD SOFTWARE AND SERVICES" June 27, 2019 5.0 reduce of the paper on our business improve the efficiency of our technicians Improving the efficiency of our administrative service Pros ease of use efficiency reduction of the number of paper return on investment Cons improve the connexion with our erp system Review Source LF Lescourant F. Managing Director Environmental Services Used the software for: Less than 6 months ### "Software that makes us faster and more efficient" July 18, 2019 4.0 Praxedo helps us improve our quality of service on a daily basis, especially by saving time on interventions and communication between technicians and the dispatcher Pros Visibility on real-time interventions through the planning interface The mobile application that makes the intervention reports and the personalized intervention forms more reliable Cons I would like to have filling in the automatic addresses in the forms on new addresses for new customers I would like to be able to assign, as soon as the intervention is created, the logo of the client to customize the intervention form Review Source Marlène N. customer service manager Computer & Network Security Used the software for: I used a free trial ### "Very professional solution" July 1, 2019 5.0 Pros I appreciated the professionalism and simplicity of setting up. Cons The display of the schedule which is not very legible, it is necessary to be done there Review Source Julien C. Consumer Services Used the software for: 1-2 years ### "null" October 9, 2016 3.0 Review Source TA Tobias A. Team Leader Mobile Service Used the software for: 6-12 months ### "Easy to use and fast to implement" February 16, 2018 4.0 Pros The way that the service technicians can document the working time and the planning tool (with the map function. Cons You cannot work with two mobile devices at the same time , meaning you can document the working time on a smart phone and at the same time write the service report on a tablet. Review Source MJ Martin J. Manager Service & Support Used the software for: 6-12 months ### "Easy to use, to change/add individiual features" March 28, 2018 3.0 Pros Design could be easily changed to our own requirements, users could be added, restrictions and rights sets quickly. Cons Could be a little bit more stable, although availabilty improved. Feedback customer service could be faster. Review Source VB Vincent B. CEO Restaurants Used the software for: Less than 6 months ### "PRAXEDO" December 24, 2019 5.0 Praxedo solved a problem of reactivity and modularity with our current professionnal Softawre Pros I think that the most important is the ability for Praxedo to be programmed easyly and by anyone . It's also very easy to use on a mobile phone for the technic operators Cons It's a little beat hard to create the first page...but some hours later, you can find it easy! Review Source BL Brice L. Coordinator Biotechnology Used the software for: Less than 6 months ### "Praxedo Review" March 21, 2019 4.0 Better quality of service to the client thanks to the reports of interventions with photos. Pros Its simplicity and the fact that the software is very intuitive. Cons Traceability of interventions. The mobile app makes it easy for our service technicians. Time stamped and geocoded photos in the intervention reports. Review Source TR Théo R. technical support technician Used the software for: 1-2 years ### "I'm the person that set up, implemented and customized this product for company since the beginning" May 16, 2018 4.0 Pros One think that I like is that we can customized lot of think on the mobil application. We can make differents work order for differents work (for example: one for internal work in workshop and one for exteranl work on the field). Cons One think that could be better, I think it is for company like us, mechanical copany. It is very complicated to adapt this application for people who work in a workshop. It is would be good if Praxedo adapt an work order for workshop work. Review Source KN Kévin N. Employé administratif Real Estate Used the software for: ### "null" July 27, 2018 5.0 Review Source Talk to a Capterra advisor for free and get results within 15 minutes.