Jackrabbit Technologies

Jackrabbit Care

4.5 / 5 13 reviews

Who Uses This Software?

Since 2004 Jackrabbit Technologies has been providing an all-in-one, web-based management software system that eliminates administrative hassles and saves your center hours each day.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    30 Day Free Trial Demo available. No contract.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Jackrabbit Technologies
  • www.jackrabbitcare.com/
  • Founded 2004
  • United States

About Jackrabbit Care

This online software is a complete management system for your child care center, after school, and preschool programs. It includes a student check-in/out time clock, billing - including agency and split family billing, online registration, a parent portal, and immunization management all for one low, monthly price and no contract. There is no set-up fee and anyone can start a no obligation, 30 Day Free Trial with no credit card required.


Jackrabbit Care Features

  • Billing & Invoicing
  • Calendar Management
  • Check in / Check Out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

Jackrabbit Care Reviews Recently Reviewed!

I've been working with JackRabbit for the past few months & both the setup and staff are phenomenal.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the JackRabbit software is the ability to customize it to meet the needs of our school and our program here at Riverview Charter School. It makes creating classes seamless, makes scheduling easy, and billing is practically effortless. And that is just the software itself--my experience with the staff behind the software has been incredible, as well!

Cons: There are a few areas that I would love to see improve, namely with the billing areas. In the same way you copy classes, I would love to be able to copy the same billing information from the drop down lists to related siblings. For example, if Suzie attends the after school program on Monday, Wednesday, and Friday, then (most of the time) her brother, Max, is attending those same days. When I go to do billing, I would love to be able to charge Suzie for those three days and then, with just another click or two, have the same thing for Max. In this way, there would be less typing and clicking and would shorten billing time!

Overall: This software allows me to run a nearly flawless after school program here at Riverview Charter School by making access to all of the information for the children and the school available and easy to manage.

Overall this has been a very useful tool.

Oct 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great for tracking staff hours for payroll, great for check in and check out of children and ability to access information regarding attendance. Parent portal for payment and account information very useful.

Cons: Use of the calendar and displaying staff schedules etc. not functional at all for us due to the rigidity of the format.

Overall: A lot of information gathered and organized in an easily retrievable and usable format.

Overall easy to use and intuitive program that has made record keeping easier

Sep 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Customer support is fantastic. Live help when needed. Quick to respond to customer needs with effective updates.

Cons: While most of the program is intuitive and easy to work through, there are areas that are harder and more awkward to easily work through. Many of these have been effectively addressed by the company, and I look forward to improvements as we move forward.

love this company

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the excellent customer service the best. They really listen to what their customers want and they're always available to help. I've never experienced customer service like this before!

Cons: The interface isn't that pretty. It's very functional, but they could streamline the looks more. I'm okay with this because the features are great.

Versatile and gives so much functionality

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Online integration, customer account access, customer tracking and billing. It's nice to have things automated so I can perform batch operations quickly and easily.

Very user friendly

Apr 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software has been very easy to use, and is user friendly. The two times I had to contact customer service, they were wonderful!

Huge help for our program and excellent customer service!

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've tried so many different programs to manage my business. I have a part time preschool, camps, parties and weekly classes that we offer. We kindof had to force ourselves to use the program in the beginning, but now can't imagine being without it. It has virtually everything we need to manage our business and once you get used to working with the program it's so easy. It doesn't take a long time to get used to, it's just hard to break old habits of using our old program. The customer service is also phenomenal! Any time we have a question, they get back to us right away and have helped us figure it out.

User friendly!!

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used this software for about a year and a half and have had very few, if any, problems using it. it is very user friendly and simple. It is easy to figure out when trying to do something that I've never done before. I like that the email is connected to jackrabbit so that I can communicate with parents without having to get in and out of the system. Anytime I have had to call for a question, the customer service has been excellent and quick to respond.
I would recommend this system!

Zenith Learning Experience

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is a great tool to keep up with 2400 students. It was not easy before to follow up with monthly fees. JackRabbitClass fixed our daily operation issue.
Thank You

Easy to use and good customer service.

Mar 30, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We were looking for a database that would be web based for our daycare. We really like how Jack Rabbit is easy to use and allows us to communicate effectively with parents. It keeps a record of all e-mails sent to families including statements. The customer service is helpful and responds to requests promptly.

I enjoy Jack Rabbit's home page and how it tracks revenue, aging accounts, and family enrollment.

We do not use the parent portal but hope to do that soon since we are in the process of exploring credit card options.

im very pleased with jackrabbit. it has made my job much easier

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Now i dont have to hand write time in or out for daycare and figure hours with a calculator this makes it so much better and faster to let parents know hours and balances on their accounts
Thank you so much

Child Care's best Organizational friend

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really enjoy this program, it is easy to use, my clients love it because it makes them feel important and love the time saving program. They don't have to write out the information by hand. I love it because it tracks all physicals, immunizations, times in and times out. Also tracks birthdays. I wish I knew how to use the part of recording the transactions. But I find the whole program easy to use.
Customer care people are amazing. I love the fact that when I do need to talk to someone, I talk to a human. Plus, they know the answers and respond very quickly to all problems.
I know there are a lot of other programs that might do the same thing, but this tracks employee hours as well as my clients. This programs does to much, I have not had the time to put it to use.
I highly recommend this program for Child Care Providers.

I like that the system keeps everything simple and easy to read

Mar 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I really like the system and will recommend to all organizations to use for record keeping