# ALTO Exchange Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ALTO Exchange Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/141820/ALTO-Exchange

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# 

 ALTO Exchange Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ALTO Exchange

## What is ALTO Exchange?

Industry standard business-to-business (B2B) portal that facilitates better communication and integration of ALTO AP with supplier billing systems, further improving the overall payment process. Vendors are able to easily submit accurate invoices and track progress of the producer approval and payment process; speeding up the process and virtually eliminating errors.

## What is ALTO Exchange used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$2

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ALTO Exchange?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.icgteam.com/&name=ALTO Exchange)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ALTO Exchange

4.2 (18)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

CA$2

Per User, Per Year

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (18)

Ease Of Use

4.6 (26,374)

Value For Money

4.5 (15)

Value For Money

4.4 (20,230)

Customer Service

4.9 (18)

Customer Service

4.6 (20,485)

## ALTO Exchange alternatives

[4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

Highest Rated

[Abby](https://www.capterra.com/p/268623/Abby/)

[4.7 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268623/Abby/)

[View all alternatives](https://www.capterra.com/p/141820/ALTO-Exchange/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing Portal

Gateway through which end users can view past bills and pay current invoices

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Customizable Invoices

Invoices that can be tailored according to company's branding, payment terms and personalized information

Hourly Billing

Business model that charges based on the amount of time spent on an hourly basis

Invoice History

Store and view prior invoices for each account/client

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

ALTO Exchange 10 features

Gateway through which end users can view past bills and pay current invoices

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Invoices that can be tailored according to company's branding, payment terms and personalized information

Business model that charges based on the amount of time spent on an hourly basis

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Manage and handle various international currencies

Create, send, and view electronic invoices

Accept, record, and reconcile financial transactions

Business model that bills clients an amount based on the project/task/job performed

Get Advice

We can help you find the software with the features you need.

Features

4.1 (18)

4.1

Based on 18 reviews

## Pricing

Value for money

4.5 (15)

Free Trial

Basic

CA$2.00

Per User,Per Year

Value for money

4.5 (15)

4.5

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.2

Based on 18 reviews

Filter by rating

5(8)

4(6)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Alexandrino A.

CEO

Cosmetics

### "Um bom softwere"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 18, 2022

Boa

Pros

Redução dos custos de processamento de faturas. Melhorou a precisão e a gestão do capital. Melhorou o relacionamento com os fornecedores, etc

Cons

Assim como qualquer software, devem continuar a actualizar de modos a não serem ultrapassados

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Controller

Information Technology and Services

### "Simply outstanding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2020

The system is awesome but the customer support is absolutely outstanding. Their customer service makes you feel like a VIP every single time. We also love the fact that they listen to any suggestions about the products. We are never bothered with testing after upgrades and our suppliers can use free of charge

Pros

Flexibility. Everything can be configured vs. customized. Ease of use and capabilities. We were able to automate every single manual process. No walkarounds, no alternate processes. If our process changes, all we need to do is change the configurations. there are no limits

Cons

Nothing. Everything has worked as expected

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 24, 2020

Hi, Thanks so much for taking the time to leave this wonderful review, we really appreciate it. Best regards, Natalia

SN

Shelley N.

Office Manager/Accounting

Consumer Goods

### "Great Customer Service and User Friendly "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 14, 2019

Pros

Very easy to use and quite intuitive. When havening issues; the customer support call-line was extremely helpful and patient.

Cons

some slow response time when typing. had to type slow for system to receive the data. if typing too fast the system does not pick up on the data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 16, 2019

Hi Shelley, Thank you so much for leaving a review for us. It's great to hear you find our system easy to use and that our customer support team has been meeting your expectations. We are very sorry you had experience delays on the performance of our platform, we will keep working on improving the response time on the performance. Regards, Natalia

IL

Ian L.

President

Financial Services

### "The rep was a great help and I sincerely appreciate that!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2019

It got my invoice properly submitted for which I am really thankful thanks to the rep!

Pros

It was user friendly and I certainly appreciate it.

Cons

Nothing at all was unfriendly with my use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2019

Hi Ian, Thank you for taking the time to review our services and platform. We really appreciate the feedback. We love to hear that our team is in the right path to service our customers. Regards, Natalia ICG

CM

Cathy M.

Customer Service Rep

Oil & Energy

### "First time user"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2018

Software is relatively easy to use and the customer service team member that I used was extremely helpful and took the time to followup with the issue our company was having.

Pros

The software was easy to use and I like that I can track the acceptance of the invoice

Cons

I am struggling to change the login password to something other than the one that I was provided with

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2018

Hi Cathy, Thank you for taking the time to review our platform. We are really happy to hear you received a great service and that the platform is working for you and your organization. About how to change your password one of our agents will be in touch with you shortly to provide further assistance. Regards, Natalia

DW

Deborah W.

Administrator (cpa, cga)

Utilities

### "Alto Exchange - Software makes on-line invoicing easy!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2018

Speedy process for approval and invoice payment

Pros

Easy to use. Ability to create Templates for quick entry. Speeds up the process of payment receipt

Cons

I have not found anything that I do no like at this point

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Matt F.

Junior A/R Analyst & Collections Analyst

Oil & Energy

### "Invoice Submission "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 28, 2018

As mentioned in the "Pros" section, I use ALTO Exchange primarily for invoice submission. It is always a pleasure to talk to the customer service agents and I know they work there best to help others. Assistance from them is always very thorough and comforting.

Pros

As I primarily work in A/R and use many different methods of invoice submission, I can say that this method is by far the most preferred. The customer service is absolutely outstanding and the notifications that get delivered when an invoice is submitted gives great 'ease of mind'.

Cons

Although it may sound cliche, I truly do not have anything that negative that comes to mind about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2018

Hi Matt, First of all, thank you so much for taking time from your busy agenda to leave us a review. It's great to hear our system is your preferred invoice submission platform and that our team is doing such a great job providing outstanding service experience. We will keep up the good work! Regards, Natalia

LR

Leila R.

Sr. Financial Services Rep.

Information Technology and Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2018

Excellent

Pros

Easy to use, manage and understand. I liked everything.

Cons

The system is good, nothing to dislike..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2018

Hi Leila, Thank you so much for taking the time to write us a great review, we really appreciate it. Many thanks, Natalia

KS

Kim S.

Office Administrator

Oil & Energy

### "Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2018

CSR was super helpful and got back to me so quickly with a solution. I really appreciate her friendly and helpful attitude. Thank you.

Pros

Ease of use, dashboard navigation and customer support

Cons

setup was a little cumbersome but with help, was able to easily get setup

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2018

Hi Kim, Great to hear you had great service and are finding value in our platform; this is what we work for. Thanks so much for taking the time to leave this awesome review and help others. Regards, Natalia

MV

Mike V.

Credit Analyst

Oil & Energy

### "Customer Satisfaction - Excellent very satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2018

Even if I didn't enter the right information. Customer support was there to assist ASAP. Feel very confident using this. Will recommend to other companies.

Pros

Easy to use, no instructions needed and very 'common sense'

Cons

nothing . I like it very much compared to other software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 2, 2018

Hello Mike, Thank you very much for taking time from your busy day to leave us this awesome review, we really do appreciate it. We are also very glad to hear you are very satisfied with our products and services, this is our main goal. Regards, Natalia Urena ICG Team

[View all Reviews](https://www.capterra.com/p/141820/ALTO-Exchange/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)