--- title: "b2match Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about b2match Software - reviews, pricing plans, popular comparisons to other Virtual Event products and more." source_url: "https://www.capterra.com/p/141828/b2match/" page_type: "product" language: "en" --- # b2match Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) b2match ## What is b2match? Experience the next version of event management. Suited for all event types – in-person, virtual, or hybrid. It offers powerful features like customizable networking blocks, registration, event website, participant profiles, marketplace and many more. Enhance participant experience with our dedicated mobile networking app, while organizers can streamline the process with our check-in app. Enjoy free onboarding, a demo, and reliable event support. We guarantee 100% GDPR compliance and offer flexible pricing to suit your budget. With a decade of experience and a portfolio of over 8000 events, trust in our expertise, reliability, and professionalism. ## What is b2match used for? [Event Management](https://www.capterra.com/event-management-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price €690 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for b2match?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.b2match.com/&name=b2match) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### b2match 4.6 (44) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price €690 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (44) Ease Of Use 4.2 (5,812) Value For Money 4.5 (40) Value For Money 4.2 (3,586) Customer Service 4.8 (44) Customer Service 4.5 (3,315) ## b2match alternatives [4.6 (79)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (82)](https://www.capterra.com/p/161291/Swoogo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,818)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [View all alternatives](https://www.capterra.com/p/141828/b2match/alternatives/) ## FAQs about b2match Overview ### Which roles and teams benefit most from b2match? b2match is most used by project managers, event organizers, business development teams, and executive leaders running networking or matchmaking programs. These roles use it to manage attendee registration, schedule meetings, coordinate event logistics, support partnership outreach, and track engagement outcomes across conferences, trade missions, and SME collaboration initiatives. Answer based on 39 reviews Overview ### What company size and industries is b2match built for? b2match is built mainly for small businesses, which make up 81% of reviewers, and it is used most in Events Services at 14%. It also serves midsize businesses at 14% and enterprises at 6%, with notable use in Government Administration at 11% and Education Management at 8%, especially for event management. Answer based on 42 reviews Features and Usability ### What are the key features of b2match? b2match offers event registration and ticketing, attendee and attendance management, agenda and event scheduling, badge management, and payment processing. It also includes virtual lobby, video conferencing, live streaming, lead capture, surveys and feedback, customizable branding, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does b2match integrate with? b2match integrates with 10 third-party tools and platforms, including Eventbrite, GoToMeeting, Google Analytics 360, Google Tag Manager 360, HubSpot CRM, Mailchimp, Microsoft Teams, PayPal, Slido, Stripe, Tito, Webex Suite, and Zapier. It also connects with Zoom Video Webinars and Zoom Events and Webinars. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does b2match offer? b2match provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup and instruction, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does b2match offer? b2match provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users describe the support team as helpful, friendly, and responsive, with some noting timely assistance during setup. A few mention that coordinating through email can be more complicated when quick answers are needed. Answer based on 6 reviews Ease of use ### Is b2match easy to use for event organizers and attendees? b2match feels easy to use for both organizers and attendees, especially for event setup, registration, and matchmaking. Many event teams find the interface intuitive and flexible, while admins appreciate the customization options. Some users mention a learning curve around formatting, meeting management, and parts of the participant experience. Answer based on 11 reviews ## Features AI summary Based on 1,992 Virtual Event reviews Capterra data shows that buyers of virtual event software rank the following features as their top priorities: - **Presentation Streaming** (**69%** of reviewers rated this feature as critical) - **Registration Management** (**62%**) - **Live Streaming** (**56%**) b2match supports all three of the features reviewers value most: **Presentation Streaming**, **Registration Management**, and **Live Streaming**. Together, these capabilities help businesses deliver event content clearly, manage attendee sign-ups efficiently, and broadcast sessions in real time, allowing teams to run virtual events with less friction and a better attendee experience. Registration Management 4.8 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Attendee Management 4.6 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Event Scheduling 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Plan an event's time and location Payment Processing 4.8 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data b2match 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Streaming: Live stream to multiple devices simultaneously - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site --- Features 4.3 (40) 4.3 Based on 40 reviews ## Pricing Value for money 4.5 (40) Free Trial Starter €690.00 Other,Per Year Value for money 4.5 (40) 4.5 Based on 40 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) ## Support, customer service and training options Customer Service 4.8 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (44) 4.8 Based on 44 reviews ## User reviews Overall rating 4.6 Based on 44 reviews Filter by rating 5(29) 4(14) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Sarah A. Head of production and strategic partnership Arts and Crafts ### "Outstanding support and a great networking platform ⭐" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2026 We've used b2match for the first time for 2026 edition of NewImages Festival, and it has become an essential tool for our Industry Days. The platform has significantly improved the networking experience for our international community while simplifying the organisation of thousands of meetings. Beyond the product itself, the team has always been incredibly supportive, responsive and open to feedback. We genuinely consider b2match a trusted partner and highly recommend it to any organisation looking to create meaningful networking opportunities at professional events. Pros The platform is intuitive for both organisers and participants, making it easy to manage networking, one-to-one meetings and event schedules. What really stands out is the support team: responsive, proactive and always willing to find solutions. Their customer service has been exceptional throughout our collaboration. Cons The platform offers a wide range of features, so it can take some time to discover everything that's available when setting up an event for the first time. However, the support team is always there to help, making the learning curve much easier. Switched from [Swapcard](https://www.capterra.com/p/234990/Swapcard/) The setup was not enough flexible for what we wanted to do. User experience wasn't as smooth for our professional audience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Johannes F. Managing Director Logistics and Supply Chain ### "b2match at FUTURE LOGISTICS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 Pros What we liked most is the truly integrated platform. With ticketing, matchmaking, and an exhibitor marketplace in one place, we could create a meaningful virtual touchpoint that complements the on‑site event and keeps the attendee journey seamless. We also appreciated the extensive customization options, which let us tailor workflows and modules to our specific event without heavy custom development. Cons The aspect we liked least was the perceived heaviness of the registration flow. Participants found the process too cumbersome, and we recognize that this may partly stem from our own setup, as we made many questions mandatory. This suggests the need to streamline required fields in future iterations. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Just for the registration and ticketing process. Alternatives considered [Brella](https://www.capterra.com/p/203280/Brella/) Reasons for choosing b2match Compared to other platforms, b2match offers excellent value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Maria M. Founder Health, Wellness and Fitness ### "Easiest event management tool focusing on NETWORKING!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Loved it! We did our first conference in May 2026 with 200+ attendees and we plan to run our event on b2match every year! Pros It's such a great easy to use tool to manage a large-scale event attendees group. I loved the attendee management features, like the types of attendees, the grouping of these attendees and especially the match-making feature among them! Cons I'd love if b2match had more ticketing features, for example group tickets. At the moment, for a special group ticket, you need a create a new specific ticket for that amount. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hemma B. Managing Director Political Organization ### "Best conference and networking platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 In my opinion, it’s the best solution currently available on the market for conference and networking organizers. It meets my needs perfectly. For users and event attendees, what makes it special is that they aren’t just presented with an event schedule, but are also given access to a wide range of networking opportunities. Pros What I really appreciate most is how well-organized it is and how easy it is to use. For events, networking and communication. Cons There's nothing about it that I don't like. Some design features could be improved, like the layout of the newsletter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jekatyerina M. Communication Officer Government Administration ### "Intuitive, easy to use, and exceptional customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 Pros What we liked most was the exceptional customer support: the team was always quick to help. The platform is also very intuitive and easy to use, which made managing our event effortless. Our attendees loved the networking experience, and team collaboration was seamless throughout. Plus, the question and feedback management tools made gathering post-event insights really straightforward. Cons The price point is probably the only downside. It’s a significant investment. That said, the team has consistently shown flexibility and a willingness to accommodate budget constraints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Fanny S. Head of operations Civic & Social Organization ### "Head of operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 18, 2025 Pros We streamlined the organisation of our biggest events - making participants and staff experience better and faster for completing tasks. The team is reactive to help solve issues if any. Cons We're waiting for APIs so we can integrate B2M platform with internal databases. Nothing more to say about the service. Switched from [Lytics Customer Data Platform](https://www.capterra.com/p/175294/Lytics-Customer-Data-Platform/) The plateform was not delivering the service we were expecting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Marie L. Events Organiser Non-Profit Organization Management ### "I recommend B2match" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 2, 2025 It was my first time using B2match. As an events organiser who has built events and used other websites, B2match was a refreshing experience. B2match is also really open to feedback from customers. I definitely recommend B2match Pros Ease of use. Quick and straightforward to create an event. Can be in multiple languages. Has an online chat feature. We also signed up for tutorials to learn about various features. We had good feedback from users who found the website engaging and easy to navigate. Compared to other multilingual websites B2match is good value. Teething issues where quickly resolved. Cons Visual tutorials with short videos would be a great addition and easier than reading instructions. The delegate registration page format would benefit from features like being able to highlight, use colours, different fonts and be able to have separate pages rather than all questions on a single page. The process to create and send an invitation to register to a delegate could benefit from being shorter with less steps. Switched from [Eventsforce](https://www.capterra.com/p/98228/Eventsforce/) we needed a more agile website, easier to use in multiple languages and visually more engaging Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2025 Dear Marie, thank you for taking the time to share your review and for recommending the b2match platform. We are delighted to hear that you found the platform easy to use, a good value, and that you received positive feedback from your users. We also sincerely appreciate your constructive suggestions. You'll be pleased to know we are actively working on several improvements. As you suggested, we are currently in the process of creating visual tutorials with short videos for both event organizers and event participants to make learning the platform easier. Furthermore, our new form builder, launching soon, will introduce the ability to create separate registration pages, moving away from having all questions on a single page. We are grateful for feedback like yours that helps us improve and look forward to you experiencing these new features. SD SERAP D. EVENT COORDINATOR Events Services ### "Startup World Cup Türkiye Event Coordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2025 Our overall experience with B2Match was excellent. The platform made networking simple and impactful. Pros The AI-powered matchmaking feature was especially valuable. It helped participants quickly identify relevant contacts based on shared interests. The platform's structured meeting slots and easy scheduling system also made it simple to organize efficient and meaningful B2B meetings. Cons Overall, we’re very satisfied with the platform. The only suggestion would be to simplify the registration process a bit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KI Katarina I. Advisor for SMEs and Investments Management Consulting ### "The best virtual work assistant!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 Incredible, customer support immaculate, keep up the good work! Pros Ease of using the platform, options it contains, how customizable it is, handles the event workflow Cons Everything was great, no complaints from my side Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Viktoria T. Programme Lead Program Development ### "Thank you for providing this great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2024 Amazing experience, you saved me a lot of work! Perfect support! Pros \-functional event management software -many different possibilities / functions -great support -matchmaking option -messaging option between participants -easy organisation of hybrid events Cons \-when customer support manager goes on vacation, it'd be great to be notified before -we have agreed to have a call the day before we open the matchmaking option but then i found out in the week before that the person was already on vacation so i had to clarify all my questions via mail with customer support - which was fine but more complicated -feedback tool could have more personalising options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141828/b2match/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs b2match](https://www.capterra.com/compare/114949-141828/Eventbrite-vs-b2match) [Whova vs b2match](https://www.capterra.com/compare/141828-149712/b2match-vs-Whova)