# b2match Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is b2match the right Virtual Event solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141828/b2match/reviews --- b2match 4.5 (39) [View alternatives](https://www.capterra.com/p/141828/b2match/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Reviews of b2match Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews PF Pascal F Expert - private sectorGovernment Administration, 501 - 1,000 employeesUsed the software for: 6-12 months. “We have subscripted to a long-term matchmaking feature that is extremely powerful to build a community.“ May 12, 2022 Susanne N Business AdvisorResearch, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I am missing graphics reports, that I can use in a common presentation (PowerPoint) to sell in for the next matchmaking.“ May 13, 2022 PF Pascal F Expert - private sectorGovernment Administration, 501 - 1,000 employeesUsed the software for: 6-12 months. “The software has a whole range of features that are organised in a user-friendly way.“ May 12, 2022 JL Julian L Project ManagerProgram Development, 51 - 200 employeesUsed the software for: 6-12 months. “The management of the pending meetings is difficult because a lot of companies forget to accept or decline the pending meetings.“ January 22, 2021 AM Alfonso M Project ManagerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months. “The matchmaking features are just perfect to keep your thematic community alive.“ November 30, 2020 EC Elena C Project CoordinatorEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Very user friendly both for the final users and for the administrator to do the set-up.“ November 25, 2020 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Advisor Research Used the software for: 2+ years ### "Good" May 13, 2022 5.0 Pros The features was perfect, easy to setup and adjust if needed, easy for participants to register. Cons I am missing graphics reports, that I can use in a common presentation (PowerPoint) to sell in for the next matchmaking. Review Source ML Marie L. Events Organiser Non-Profit Organization Management Used the software for: 6-12 months ### "I recommend B2match" October 2, 2025 4.0 It was my first time using B2match. As an events organiser who has built events and used other websites, B2match was a refreshing experience. B2match is also really open to feedback from customers. I definitely recommend B2match Pros Ease of use. Quick and straightforward to create an event. Can be in multiple languages. Has an online chat feature. We also signed up for tutorials to learn about various features. We had good feedback from users who found the website engaging and easy to navigate. Compared to other multilingual websites B2match is good value. Teething issues where quickly resolved. Cons Visual tutorials with short videos would be a great addition and easier than reading instructions. The delegate registration page format would benefit from features like being able to highlight, use colours, different fonts and be able to have separate pages rather than all questions on a single page. The process to create and send an invitation to register to a delegate could benefit from being shorter with less steps. Switched from [Eventsforce](https://www.capterra.com/p/98228/Eventsforce/) we needed a more agile website, easier to use in multiple languages and visually more engaging Review Source Response from b2match October 8, 2025 Dear Marie, thank you for taking the time to share your review and for recommending the b2match platform. We are delighted to hear that you found the platform easy to use, a good value, and that you received positive feedback from your users. We also sincerely appreciate your constructive suggestions. You'll be pleased to know we are actively working on several improvements. As you suggested, we are currently in the process of creating visual tutorials with short videos for both event organizers and event participants to make learning the platform easier. Furthermore, our new form builder, launching soon, will introduce the ability to create separate registration pages, moving away from having all questions on a single page. We are grateful for feedback like yours that helps us improve and look forward to you experiencing these new features. VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Not recommended " November 3, 2022 1.0 I'm highly unsatisfied as a user. Pros Nothing, I'm surprised anybody wants to use it. Cons No option to filter for unread messages, no option to export meetings, no calendar sync to have it set up with your day2day routines. Review Source Response from b2match January 25, 2023 We are sorry to hear that you found the b2match platform hard to use. Unfortunately, we don't have the option to filter unread messages, however, you can export your meetings as a PDF agenda on the Agenda page (top right corner). Next to the PDF export button, you will also find the calendar sync button to connect your meetings and agenda to your private calendar. Hope this will help ease your use of the platform in the future. Feel free to contact our support team if you have any other questions, we are happy to help you! FS Fanny S. Head of operations Civic & Social Organization Used the software for: 6-12 months ### "Head of operations" November 18, 2025 5.0 Pros We streamlined the organisation of our biggest events - making participants and staff experience better and faster for completing tasks. The team is reactive to help solve issues if any. Cons We're waiting for APIs so we can integrate B2M platform with internal databases. Nothing more to say about the service. Switched from [Lytics Customer Data Platform](https://www.capterra.com/p/175294/Lytics-Customer-Data-Platform/) The plateform was not delivering the service we were expecting. Review Source IG Isabelle G. Innovation Advisor - Entreprise Europe Network Public Policy Used the software for: 2+ years ### " Fast and easy to use event tool" April 25, 2022 5.0 Very nice and good experience with B2Match tool. Clients and partners very satisfied too with the results, functionalities and price. Rapid and efficient B2Match support team. Pros Easy and rapid implementation event tool. Easy to use Import of former features, event and participants to invite again On-site/Online/hybrid event can be implemented with the same tool Cons Website editor : when you're not familiar with HTML code, the layout is not homogeneous after each new line break. That's the same, when you want to send messages to a participant list, you have too many or too few line breaks despite the line break adjusted. Alternatives considered [Eventtia](https://www.capterra.com/p/141780/Eventtia/)[BizConnect](https://www.capterra.com/p/218233/BizConnect/) Reason for choosing b2match \- Functionalities - Possibility to give a personalised access to Entreprise Europe Network Colleague and have separated access with support office + datas export personalised - Price Review Source MB Maud B. Senior assistant Chemicals Used the software for: Less than 6 months ### "Great tool!" July 9, 2021 4.0 Pros The B2B feature is easy to use and the support service is amazing! The tools is intuitive and easy to use from the management system as well when well explained! Cons The fact that reminders are not sent automaticaly, same as the link to register with no possibility to add it to your calendar. The format when writting can be sometime difficult to manage, you need special coding to be able to have special fonts and if you are not used to this, it could be difficuclt, but the support/chat helped a lot! Reason for choosing b2match We did not find any other tools having the B2B meeting feature available. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Because the number of participants was higher than 200 Review Source JL Julian L. Project Manager Program Development Used the software for: 6-12 months ### "Helpful software to manage Brokerage events." January 22, 2021 4.0 I had a good experience with b2match and it helped me to manage the feedbacks of the companys in an easier way. Pros Virtual 1:1 meetings, Feedback reports, easy filtering of the companies, easy registration for the participants and the very useful Marketplace where the companies can show their products or services. Cons The management of the pending meetings is difficult because a lot of companies forget to accept or decline the pending meetings. It could be an idea by declining the pending meetings automatically if the company don't react after a certain period. Alternatives considered [Converve](https://www.capterra.com/p/136065/Converve/) Reason for choosing b2match Because our colleagues of the Enterprise Europe Netowrk already use this product and for us it's the best tool to manage Brokerage events. Review Source SD SERAP D. EVENT COORDINATOR Events Services Used the software for: Less than 6 months ### "Startup World Cup Türkiye Event Coordinator" July 29, 2025 5.0 Our overall experience with B2Match was excellent. The platform made networking simple and impactful. Pros The AI-powered matchmaking feature was especially valuable. It helped participants quickly identify relevant contacts based on shared interests. The platform's structured meeting slots and easy scheduling system also made it simple to organize efficient and meaningful B2B meetings. Cons Overall, we’re very satisfied with the platform. The only suggestion would be to simplify the registration process a bit. Review Source KI Katarina I. Advisor for SMEs and Investments Management Consulting Used the software for: Less than 6 months ### "The best virtual work assistant!" December 3, 2024 5.0 Incredible, customer support immaculate, keep up the good work! Pros Ease of using the platform, options it contains, how customizable it is, handles the event workflow Cons Everything was great, no complaints from my side Review Source VR Verified Reviewer Project manager Events International Trade and Development Used the software for: Less than 6 months ### "b2match tool" October 28, 2020 5.0 Pros Very easy to use software for facilitating matchmaking. Good support, and very compatitable with other platforms. Cons That in case people mostly sign up for the plenary session and not so much the match making, the tool is rather expensive. You should really encourage people to do the envisioned matchmaking. Review Source Response from b2match October 29, 2020 Thank you for your review. We are working constantly on maximizing the user experience for organizers and participants to provide a solution for successful event management. FR Fernando R. Consultor Marketing and Advertising Used the software for: Less than 6 months ### "Bio Galicia Summit" March 8, 2022 4.0 very good Pros Easy use, mail support adn manage contacts Cons better conference service, we need to use zoom to do the event with the differentiation between speakers and attendants. Review Source AS Anne S. Used the software for: ### "B2Match as a conference + matchmaking tool" February 23, 2016 5.0 We used B2Match to set up a binational conference, send out invites and organize bilateral face-to-face meetings during the conference. From an organiser's point of view, there was hardly any wishful sofware tool missing. The software functionality despite its relative complexity was relatively easy and flexible to use. Customer service assistance was provided in a timely and professional but friendly manner. Best value for money from an organizer's point of view; participants feedback was positive too. Review Source DM Daniela M. Used the software for: ### "I am statisfied" February 27, 2017 4.0 I think that b2match has been very useful to reach our goals. The best thing is the fact that the organizer can put in touch producers and buyers and they can start interacting and knowing each other from the moment they register on the platform. Review Source VT Viktoria T. Programme Lead Program Development Used the software for: Less than 6 months ### "Thank you for providing this great software" September 9, 2024 5.0 Amazing experience, you saved me a lot of work! Perfect support! Pros \-functional event management software -many different possibilities / functions -great support -matchmaking option -messaging option between participants -easy organisation of hybrid events Cons \-when customer support manager goes on vacation, it'd be great to be notified before -we have agreed to have a call the day before we open the matchmaking option but then i found out in the week before that the person was already on vacation so i had to clarify all my questions via mail with customer support - which was fine but more complicated -feedback tool could have more personalising options Review Source CE Carin E. Business Development & Project Management Research Used the software for: Less than 6 months ### "Pan-Eu event" February 23, 2022 5.0 It is a great tool for digital events and especially the 1:1 meeting tool. Pros Very easy to use and the support was splendid! Cons In Live steam, not beeing able to see the chat of the participant (where they asked question) in the group where the presenters are. For the 1:1 meetings, it would have been useful if an option existed where one could move a meeting from one person to another. Fairly complicated to reach the Feedback form (going to the profile). Would have been easier if one could simply send a link through b2match where the participants could click and fill in the feedback. Review Source Response from b2match March 2, 2022 Dear Carin, thank you for your great feedback, especially on our support. We are very proud of them! We reviewed your cons, because we take feedback very seriously. The participant chat is visible in the view mode within our integrated livestreaming solution. This might have not covered your use case, we are working steady on improvements to cover use cases that come up regulary. The organizer can change the meeting attandees when the exchange is within the represantatives of one company. For that the settings need to be set up in the beginning to dedicate participants to the same comany. We would like to review with you the feedback journey to make it easier for you to send out the request. In general you have the option to send out a predefined email to your participants with an action button to the feedback survey in the profile. This is an important feature for us and our customers. KK Kristina K. Manager Civic & Social Organization Used the software for: 6-12 months ### "Review after using the b2match in role of Chief administrator" October 13, 2023 5.0 We have been able to promote our event in 6 countries, achieving a successful event. Without using the platform, a high effort would have been required to follow the registration process. Pros The registration process and the meeting scheduling has been going smoothly. The event navigation has been really user-friendly! Cons It may need an update which will provide a pdf document of meetings per session. Review Source SS Sava S. Innovation Manager Medical Devices Used the software for: 2+ years ### "All you need in one product" May 24, 2024 5.0 Well build plattform with a lot of functionallities and great support. Pros Event management, Booking management, Attendee Management Cons May be there should be more packages, which are customizable/better fit with the user needs. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing b2match Well known plattform, very good support. Review Source SH Sophia H. Projectmanager Events Events Services Used the software for: Less than 6 months ### "very good " July 2, 2024 5.0 Pros Easy to work with and adapt to my event. Cons Costumers sometimes have problems to register themselves. Review Source PF Pascal F. Expert - private sector Government Administration Used the software for: 6-12 months ### "A powerful digital tool to scale-up" May 12, 2022 5.0 B2Match offers the right tools to build up a community initiated from individual events. It opens up a possibility to decentralise the management of our instrument. It gives the opportunity to partners to organise their own events, with our support. We could thus move away from a classical centrally managed matchmaking facility to a new partnership model. Very powerful to reach out to different types of participants! Pros The software has a whole range of features that are organised in a user-friendly way. It is easy to customise to your own needs. It offers a powerful combination of meetings and matchmaking options. We have subscripted to a long-term matchmaking feature that is extremely powerful to build a community. Cons When registering via the platform, there is an option to import meetings in your own agenda but it does not work on all environments. There is an integrated platform (Daily) to organise online events, including a share screen option. In our case, during an event with many pitches, some of the speakers had some issues with it. Review Source AH Annabelle H. Events manager Biotechnology Used the software for: 2+ years ### "Good experience" March 29, 2022 4.0 Pros \- Easy to configure - Registrations settings adapted to what we need - Credit card payment available and invoicing system - Matchmaking - Possibility to filter participants in many ways to facilitate the follow Cons \- Website page: It could be nice to upgrade the possibilities with more features such as social networks integration, carousels, etc - The discount code system might be slightly upgraded with the possibility to restrain the discount code application on certain tickets only Review Source Response from b2match April 4, 2022 Thank you very much for your review and feedback. ZL ZELJKA L. Expert Associate Education Management Used the software for: Less than 6 months ### "REVIEW FOR THE EVENT INOVA/BE THE ROLE MODEL 2023" November 9, 2023 5.0 Very positive, I recommended Ms. Pehar's contact to another company, hope to have business cooperation with b2match in the future. Pros What I liked the most was the kindness of the employees, their quickness in replying to my many questions and the conciseness of their replies, especially since this is the first time I encountered such a platform and they took me patiently through the whole process - \[sensitive content hidden\] as my main contact from the beginning till the end of the event and after the event, and also \[sensitive content hidden\]. Cons Because of a high-quality support provided to me by b2match employees I did not really experience dislikes. Reason for choosing b2match Because we heard it was one of the best European platforms for brokerage events. Review Source IR Ignacio R. European Project Manager Education Management Used the software for: 6-12 months ### "Excellent platform for big event planning" October 30, 2023 5.0 Perfect in every way. Easy to use and configure, even for newbies. I will use it in the future. Pros Everything, starting from the website and internal configuration to the post-event feedback, specially the customer service and all their help. Cons We did not have any issue with B2Match, and the event went perfectly. Review Source NB Nils B. EEN Consultant Banking Used the software for: 2+ years ### "review" July 4, 2022 4.0 Pros \-easy of use due to continous use and further devlopment - quick and helpful support Cons website editor with save and publish buttons. integration of panels etc via the website editor Review Source TL Tanja L. Research Assistant Research Used the software for: Less than 6 months ### "Perfect setup and support on short notice" December 10, 2020 5.0 We decided very spontaneously and on very short notice on using b2match for our online event. There was great support in getting the platform up and running on very short notice. It was easy to contact the team and it was very helpful and supportive. Pros It was very handy to have all information about the online-event available and accessible by (possible) participants in one event website. There was plenty of room to design and adapt the software to our needs for hosting an online event. Also the possibility of using certain features (e.g. Marketplace and 1:1 meetings) to bring the participants of the event into the front and enable exchange between participants was great. Cons The software could be improved for its use in scientific online conferences, e.g. making submission of posters and scientific abstracts possible (in different formats, e.g. docx) and offer separate registration phases for participants, e.g. registration phase 1 for submission of abstracts and registration phase 2 for participation in the event. Review Source Response from b2match December 11, 2020 Thank you for your review and your recommendations. We appreciate it. IN Ines N. Senior Advisor Government Administration Used the software for: 2+ years ### "B2match tools- significant support when organizing events and b2b meetings" July 19, 2022 5.0 We are using b2match for online/hybrid events, very helpful for gathering contact details and product information of the companies/participants as well as providing matching opportunities for companies around the world. This easy to use tool when organizing events provide us with significant support so we could manage, in one place, registration of participants and meetings. Pros Easy to use, many features and options available Cons Maybe feedback options, overall results, after the event could be somehow obligatory for the participants so it will make easy for us, organizers of the event, to gather results. Reason for choosing b2match \-upgraded software - more and better features and options - easy to use and manage - better performance - mostly used by b2b customers/companies in EEN community - valuable administrative support Review Source Similar Products Featured ## Related categories [Virtual Event](https://www.capterra.com/virtual-event-software/)[Event Management](https://www.capterra.com/event-management-software/)