# CallRail Pricing 2026 | Capterra > Learn more about CallRail pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/141829/CallRail/pricing --- # Pricing for CallRail [4.5 (173)](https://www.capterra.com/p/141829/CallRail/reviews/) Write a Review! ## [CallRail](https://www.capterra.com/p/141829/CallRail/) has **4** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Lead Tracking $55 **Pricing Model:** Usage Based **Payment Frequency:** Per Month Lead Tracking plan includes: - 5 local numbers - 250 local minutes - Call & text tracking and attribution - Call recording and routing - Call transcription and analysis ### Lead Tracking Complete $105 **Pricing Model:** Usage Based **Payment Frequency:** Per Month Lead Tracking Complete plan includes: - Call, text, and form tracking and attribution - Custom form builder - Multi-touch CPL reporting - Call recording and routing - Call transcription and analysis ### Lead Conversion $165 **Pricing Model:** Usage Based **Payment Frequency:** Per Month Lead Conversion plan includes: - Call & text tracking and attribution - Call recording and routing - Call transcription and analysis - Automation rules - Call summaries & sentiment analysis ### Lead Conversion Complete $215 **Pricing Model:** Usage Based **Payment Frequency:** Per Month Lead Conversion Complete plan includes: - Call, text, and form tracking and attribution - Call recording and routing - Call transcription and analysis - Automation rules - Custom form builder ## Popular alternatives to [CallRail](https://www.capterra.com/p/141829/CallRail/) Looking to learn more about Call Tracking software similar to CallRail? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by 800.com [4.7 (326)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price:$149/month [LEARN MORE](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/175788/Nextiva/) by CallTrackingMetrics [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price:$79/month [LEARN MORE](https://www.capterra.com/p/152004/Call-tracking-software/) by SaaS Labs [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/157853/JustCall/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) by RingCentral [4.2 (1203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price:$30/month [LEARN MORE](https://www.capterra.com/p/242188/RingCentral-MVP/) [View all alternatives](https://www.capterra.com/p/141829/CallRail/alternatives/) ## What do others say about [CallRail](https://www.capterra.com/p/141829/CallRail/) pricing? Pricing RatingN/A Value For Money[4.3(173)](https://www.capterra.com/p/141829/CallRail/reviews/) Pros Cons [Read All 173 Reviews](https://www.capterra.com/p/141829/CallRail/reviews/) Read Full Reviews Below Irene B. Digital Marketing Manager Financial Services, 11-50 employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 4.0 Customer Service 5.0 Features 5.0 Value for Money 4.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra November 25, 2025 "Fantastic Ad-Referred Calls Tracking" **Overall:** Overall we use it to track our ad-referred calls—Google, Facebook and Bing ads. It’s helped us accurately track it. **Pros:** They provide fantastic ad-referred tracking—not only in real time but also if the client calls back later. **Cons:** Their subscription plans are ok—could be a tad more affordable. They are a little hard to understand. **Alternatives Considered:** [Invoca](https://www.capterra.com/p/142981/Invoca/) **Reasons for Choosing CallRail:** Our vendor partner had working experience using it. Sean M. Director of Admissions Hospital & Health Care, 501-1,000 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 4.0 Features 4.0 Value for Money 5.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra November 13, 2025 "Great Option for smaller Call Centers" **Overall:** I used CallRail for many years before my call center outgrew what they offered. That being said, I would absolutely recommend CallRail to a smaller center that isn't looking for a call platform so big that it can be cumbersome. CallRail was simplistic, cost effective, and had many perks that other smaller platforms did not do as well at (think phone trees/IVR customization, marketing number pools, high level reporting) **Pros:** I loved CallRail's simplicity. While it may not have all the bells and whistles of a major platform, it's simplicity allows it to be the perfect option for an entry level business needing a solid call platform. **Cons:** My disclaimer is that I haven't used CallRail in over a year, but when I did use them, they had limited reporting options. One key insight I needed was into individual rep performance, which CallRail did not provide. **Switched From:** [Invoca](https://www.capterra.com/p/142981/Invoca/) **Reasons for Switching to CallRail:** Better pricing, better reporting. Allowed us to purchase marketing numbers and have good insight on the calls we were receiving. [Read All 173 Reviews](https://www.capterra.com/p/141829/CallRail/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)