Spot.IM

Spot.IM

1.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 1.5 / 5
    Overall
  • 1.5 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Spot.IM

A widget that helps turn your site into a mini-social network or a community to promote customer engagement.


Spot.IM Features

Vendor has not completed this information.


Spot.IM Reviews Recently Reviewed!

Limited and buggy; Other software is far better

Dec 14, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The layout is very plain. That's good.

Cons: No way to format the writing, and there seems to be no central location that allows you an overview of your account. It's also unstable on Firefox; VERY unstable.

Overall: Cinemablend is a site I've visited for years and Spot.IM has recently been introduced for visitor participation. It has totally destabilized the site to the degree that, if it's not corrected soon, I'm moving on to other sites that don't use it. Aside from that, first, with other software, you can incorporate boldface, italics, and underlining into your comments, which make it most flexible and fun. I can't find anyway to do this with Spot.IM.

Second, Firefox will not load it. A ghost-like version of Spot.IM loads. Sometimes after I click the reload button, another software loads instead. I've made comments in one or the other applications and then was unable to follow up on that comment, because one or the other wouldn't load. The simple truth is, it's destabilized the site. Now, maybe that's Cinemablend's fault, but whatever the problem is, its seems to be with Spot.IM.

Third, it seems like there's no way to see a history of your comments. If there is, it's hard to find. There's no real account page you can go to.

Mostly, I detest it because it is clearly a step down in functionality to other software, and why anyone would drop other software in favor of it is a mystery to me. The complaints I leveled are valid. I landed n this site to see if there were solutions to the problems I'm experiencing and if there was a way to add formatting to comments. That's how I found this page. Other software is superior in every way, from ease of use to functionality. I don't get why anyone would change to this Spot.IM.

Good idea, but has terrible bugs

Sep 20, 2016
2/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Good looks
Much more functions than othes (buggy)

Cons: Bugs and lots of bugs

Overall: Spot.im is a nice idea. It is not a finished product. Sometimes the messages are not received, sometimes they get deleted. Sometimes Firefox can't load it. This project needs more work.

Clunky, user-unfriendly, annoying pop-ups

Oct 27, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This review is based solely on the experience of transitioning from Disqus to Spot over at Entertainment Weekly's online magazine. Spot has taken over from Disqus as the mode of commenting on various articles and recaps/reviews the magazine offers on a daily basis, and to say that transition has been anything less than stellar would be a massive understatement.

For a few weeks, many of us regular commenters at EW had noticed the new Spot.IM system being integrated (replacing, in other words) the Disqus commenting format on a variety of new articles, and a companion piece written on the front page of the EW website touted this move as taking over all comment pages in the near future.

Well, that did indeed take place, and in a most jarring form...the weekly "Survivor" recap typically generates anywhere from 700-1000 comments after any given episode, and the day after the latest episode had aired there were already over 600 comments when...*poof*, out with Disqus and in with Spot.

Wow was what many of us said, and wrote, and not in a good way.

Annoying popups to expand either a given comment or a comment thread; downvotes from shills at Spot, along with cheerleadery "isn't this new system FABULOUS!!" (umm, no), comments disappearing, or not appearing at all...you name it, if it was bad, it happened.

There's more to write about on this topic, but I do have an actual job that needs some attention...suffice to say, I'm not a fan, and you can count many thousands of others who are also not fans.