# Weave Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Weave Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more. Source: https://www.capterra.com/p/141842/Weave --- # Weave Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Weave ## What is Weave? Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. ## What is Weave used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 672 user reviews Reviews sentiment Positive 85% Neutral 7% Negative 8% Pros & cons Enhanced patient interaction tools Intuitive and accessible interface Unreliable phone system functionality Slow and inconsistent support response ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Dental / 2026 - Reputation Management / 2026 - Scheduling / 2026 - Appointment Reminder / 2025 - Call Recording / 2025 - Field Service Management / 2025 - Patient Engagement / 2025 - Team Communication / 2025 - VoIP / 2025 Our "Best of" badge program showcases products with the highest ratings... - Calendar / 2025 - IVR / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Weave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.getweave.com&name=Weave) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Weave 4.3 (672) VS. [4.7 (3,640)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (672) Ease Of Use 4.6 (3,637) Value For Money 4.1 (607) Value For Money 4.6 (3,249) Customer Service 3.9 (634) Customer Service 4.6 (3,267) ## Weave alternatives Highest Rated [4.8 (1,163)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (275)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (518)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141842/Weave/alternatives/) ## FAQs about Weave Overview ### What problems does Weave solve? Weave solves missed appointments, phone-tag with patients, and fragmented office communications by combining calls, two-way texting, reminders, scheduling visibility, digital forms, and payment links in one system. Dental, medical, veterinary, and therapy practices benefit most, especially front-desk staff, office managers, and clinicians who need faster responses, fewer no-shows, and remote access. Answer based on 482 reviews Overview ### Which roles and teams benefit most from Weave? Weave is most used by office managers, practice administrators, and front-desk teams in dental and eye care practices that need to streamline scheduling, patient communications, and billing workflows. Owners, dentists, optometrists, and operations leaders benefit from better visibility into patient engagement, appointment flow, and day-to-day practice efficiency. Answer based on 668 reviews Overview ### What company size and industries is Weave built for? Weave is built primarily for small businesses, which make up 98% of reviewers, especially medical practices at 34%. It serves client- and phone-based offices such as dentists, doctors, optometrists, spas, chiropractors, and car wash operators, with strong use in Health, Wellness and Fitness at 26% and Hospital and Health Care at 22%. Answer based on 669 reviews Features and Usability ### What are the key features of Weave? Weave includes core communication tools like two-way texting, VoIP phone calls, missed-call auto text, call recording, and team chat. Its most-discussed differentiators are appointment reminders and confirmations, mobile app access to schedules and calls, digital forms, and practice management integrations that show caller details and patient history. Answer based on 322 reviews Integrations ### Which third-party tools and platforms does Weave integrate with? Weave integrates with over 40 third-party tools, with reviewer-confirmed connections to Dentrix, Eaglesoft, Mindbody, Covetrus Avimark, Covetrus Pulse, RevolutionEHR, and Nextech EHR & PM. Official catalog listings also include Carestream Dental, Denticon, DaySmart Vet, ClienTrax, Compulink, Dentrix Ascend, DrChrono, and Eyefinity OfficeMate. Answer based on 94 reviews Getting Started and Support ### How easy is it to onboard and train a team on Weave? Weave is generally quick to learn for front-desk staff and other daily users, with live online sessions, webinars, documentation, videos, and some in-person training available. Reviewers say new employees often start using it within minutes, while admins and practices with complex integrations or setup needs may need more time and support. Answer based on 63 reviews Getting Started and Support ### What customer support options does Weave offer, and how do users rate the experience? Weave offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. User experience with support is mixed: some say staff are pleasant, patient, and willing to fix issues directly, while many report long wait times, weak follow-up, onboarding problems, and unresolved technical or billing issues. Answer based on 429 reviews Features ### What features does Weave offer for patient communication and payments? Weave combines texting, phone, reminders, forms, e-signatures, scheduling, and text-to-pay in one platform for healthcare practices. Dental, optometry, and other small practice teams often like the convenience and reduced phone work, though some mention limited customization, uneven mobile app functionality, integration gaps, and occasional issues with newer features. Answer based on 175 reviews ## Who uses Weave? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 125 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 125 reviews Administrative 53% Administrative 53% Health & Medical 22% Finance & Accounting 3% Customer Services & Support 3% Others 19% Top industries Based on 125 reviews Medical Practice 35% Hospital & Health Care 25% Health, Wellness and Fitness 21% Veterinary 17% Other 2% ## Pros and Cons Enhanced patient interaction tools 84% positive reviews out of 243 Most users comment client support features enable quick patient communication, appointment reminders, and efficient workflow. Sanaa K Chief Clinic Manager, 11 - 50 employees. "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency." Unreliable phone system functionality 45% negative reviews out of 193 Some reviewers describe dropped calls, call quality issues, and complicated phone features hinder reliable communication. Tammy D Office Manger, 11 - 50 employees. "Occasionally, we will have dropped calls due to internet lags." Intuitive and accessible interface 86% positive reviews out of 115 Most reviewers describe ease of use, with simple navigation and convenient access across desktop and mobile devices. Jessica G Office Manager, 11 - 50 employees. "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place." Slow and inconsistent support response 60% negative reviews out of 168 Some users report long wait times, unhelpful representatives, and unresolved issues make customer support frustrating. Sarah C APRN, 2 - 10 employees. "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing them." Comprehensive communication platform 90% positive reviews out of 31 Most users report communication is streamlined, improving teamwork, efficiency, and internal and external messaging. Jessica S Admin, 11 - 50 employees. "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows." Frequent technical glitches 85% negative reviews out of 103 Most users report recurring bugs, system crashes, and unreliable updates disrupt daily operations and require frequent troubleshooting. Henry B Practice manager co-owner, 2 - 10 employees. "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the phone for it to start working again." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.4 (220) 67.73% of 220 reviewers that rated this feature as important or highly important With this capability, you save significant staff time by automating appointment confirmations and reminders, reducing no-shows and improving patient communication. Reviewers appreciate customizable messages, text-based confirmations, and integration with systems like NexTech and Eaglesoft, though some mention setup complexity and occasional technical issues. Mobile Access 4.4 (195) 54.87% of 195 reviewers that rated this feature as important or highly important Mobile access gives you the flexibility to manage patient communication, check schedules, and handle emergencies from anywhere. Users think it’s convenient for remote work and after-hours needs, but some report occasional reliability problems and wish for smoother app performance. Real-Time Notifications 4.5 (109) 60.55% of 109 reviewers that rated this feature as important or highly important Real-time notifications help you respond instantly to patient inquiries and updates. Some users say this improves communication and reduces delays, but others report occasional lags, mobile app issues, and rare appointment errors when confirming via text. Alerts/Notifications 4.2 (105) 58.10% of 105 reviewers that rated this feature as important or highly important You receive timely alerts for calls, texts, and tasks, helping you stay organized and responsive. Reviewers appreciate the visibility and workflow efficiency, but some say pop-up notifications can be intrusive or occasionally malfunction, and wish for more control over notification placement. Chat/Messaging 4.4 (81) 50.62% of 81 reviewers that rated this feature as important or highly important This aspect lets you quickly interact with patients and coworkers through text, supporting real-time communication. Reviewers appreciate its convenience and integration with systems like Avimark, though some mention occasional message order issues and reliability concerns. HIPAA Compliant 4.8 (123) 70.73% of 123 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Weave 126 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems You receive timely alerts for calls, texts, and tasks, helping you stay organized and responsive. Reviewers appreciate the visibility and workflow efficiency, but some say pop-up notifications can be intrusive or occasionally malfunction, and wish for more control over notification placement. Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Ability to make voice calls within the system A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Reminders sent via phone voice recordings Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone This aspect lets you quickly interact with patients and coworkers through text, supporting real-time communication. Reviewers appreciate its convenience and integration with systems like Avimark, though some mention occasional message order issues and reliability concerns. Electronic storage of stakeholder contact information Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls With this capability, you save significant staff time by automating appointment confirmations and reminders, reducing no-shows and improving patient communication. Reviewers appreciate customizable messages, text-based confirmations, and integration with systems like NexTech and Eaglesoft, though some mention setup complexity and occasional technical issues. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Online forums/groups where users can ask questions, share ideas, best practices, etc. Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Store and access documents, forms, and photos in one centralized place Designed specifically for physical therapy practices Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Compliant with HIPAA, which sets standards for sensitive patient data protection Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage contacts across multiple mailing lists Ability to chat online in real time Communicate using messages within the system Mobile access gives you the flexibility to manage patient communication, check schedules, and handle emergencies from anywhere. Users think it’s convenient for remote work and after-hours needs, but some report occasional reliability problems and wish for smoother app performance. Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Two-way actions and communication between multiple users in real time Identify, track, and respond to negative feedback Record the audio of phone conversations for quality assurance purposes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track and organize online shifts Transmit voice and other information digitally Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Telephone system that allows users to connect internally as well as place and receive external phone calls A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Ratings/Reviews Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Real-time notifications help you respond instantly to patient inquiries and updates. Some users say this improves communication and reduces delays, but others report occasional lags, mobile app issues, and rare appointment errors when confirming via text. Active reporting of data and metrics Record live video calls to play later Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Reminders sent via SMS/text message Add or remove subscribers from mailing lists Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Interact with data visualization elements, such as charts and graphs, to drill down into data Computer-based system that allows users to send and receive voice messages Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (672) 4.3 Based on 672 reviews ## Pricing Value for money 4.1 (607) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/141842/Weave/pricing/) Value for money 4.1 (607) 4.1 Based on 607 reviews ## Integrations [ Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ Booker](https://www.capterra.com/p/90708/Booker/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (634) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (634) 3.9 Based on 634 reviews ## User reviews Overall rating 4.3 Based on 672 reviews Filter by rating 5(417) 4(153) 3(47) 2(20) 1(35) Mentioned topic Sorted by most recent LC Louise C. Patient Care Coordinator Cosmetics ### "Weave for Communication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 16, 2026 Overall, my experience with Weave was positive. It helped streamline patient communication, security concerns when patients need to share any concerns or images. It's also, made it easier to manage calls, texts, and appointment reminders in one place. While there were occasional technical issues, the platform generally improved efficiency and supported daily workflow needs. Pros I liked how Weave centralized communication tools in one platform, making it easy to manage calls, texts, and patient interactions efficiently. The feature I appreciated most was the ability to communicate with patients through text messaging, which helped improve responsiveness and patient engagement. I feel the value for this company, is great as Weave offers so many options with their service. The security level has been a big factor for us when patients need to share important information and/or concerns. Cons While Weave was generally easy to use, occasional delays with messages or syncing issues could be frustrating and sometimes impacted workflow efficiency. Some features required multiple steps to complete simple tasks, and certain settings could be more intuitive and easier to customize. We don't use the appointment scheduling and/or the payment processing feature as use an EMR system. Switched from [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/) We switched due to the functionality of the service, it was not what we were needing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Maria L. Remote Front Desk Hospital & Health Care ### "Weave keeps our team connected from anywhere" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2026 My overall experience with Weave has been very positive. As a remote worker, it has become an essential part of my daily routine — handling calls through the softphone, managing text messages, faxes, and internal team communication all in one place. I'm also involved in creating forms, and Weave makes it really easy to collect patient information efficiently. The templates are great and save a lot of time. It's a secure, reliable, and versatile platform that I would highly recommend to any healthcare practice looking to streamline their communications Pros As a remote worker, Weave has been an essential tool in my daily workflow. The softphone feature allows me to make and receive calls seamlessly from anywhere, which is a game changer when working remotely. Beyond calls, we use it constantly for text messages and faxes, keeping all communication in one place and easy to triage. What I love most is that it's not just for patient communication — our team uses it internally too, tagging each other and staying connected even when we're not in the same office. It's secure, reliable, and genuinely makes remote collaboration feel effortless. Cons No major complaints — Weave has been a reliable tool that consistently meets our needs on a daily basis Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Ryan E B. Co.Founder Mental Health Care ### "Broken Product, Blames Customer, $3,500 Trap" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 5, 2026 I run a mental health practice. Signed 1-year contract 2 months ago. Softphone fails every single day — sometimes 5+ restarts needed. I miss client calls and court calls. Weave says "your internet" every time with no diagnostics. I have video proof of softphone failing while Slack works. Tried to cancel after 25 days of failures. Their lawyer denied it same day — before contractual cure period — and demands $3,500 ETF. Filed MA Attorney General and FTC complaints. Avoid at all costs. Pros Nothing. The product has never worked properly. Nothing positive to report. The softphone has never worked properly since day one. Cons Daily softphone failures. Loses registration constantly. Dialpad freezes and does nothing when clicked. Support blames my internet with zero proof, but Slack and Gmail work fine on same connection. Promised training never happened. They denied my cancellation before the 30-day cure period and now demand $3,500 ETF for broken service. Alternatives considered [Square Text Message Marketing](https://www.capterra.com/p/10021617/Square-Text-Message-Marketing/) Reasons for choosing Weave Promises made for me about the services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Navpreet K. dental Medical Practice ### "powerful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2026 The positive atmosphere and encouragement from participants and organizers made the experience enjoyable and meaningful. Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others. Pros What I liked most about WEAVE was the supportive and welcoming environment it created for everyone involved. The program encouraged teamwork, open communication, and learning from different perspectives. I appreciated how organized and engaging the sessions were, making it easy to stay involved and motivated throughout. Cons One thing I liked least about WEAVE was that some sessions felt a bit too long, which sometimes made it difficult to stay fully focused throughout Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Alex A. Peer support specialist and drug counselor Mental Health Care ### "Weave review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 4, 2026 Pros Really enjoyed the communication customer support security appointment scheduling and payment processing super worth the value for the money Cons Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of confusing at first, but not too bad once I figured it out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IW Isla W. Product Manager Computer Software ### "Better Client Comms and Scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 4, 2026 Pros The integrated communication features are a real win. Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when tracking down appointment details or sending reminders. It's pretty convenient. Cons While the scheduling part works well enough, the mobile app's interface feels a bit clunky sometimes. Navigating between patient records and appointment bookings isn't always intuitive, and I occasionally find myself tapping around more than I'd like to get where I need to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Ann D. Project Manager Outsourcing/Offshoring ### "Reliable and Easy to use Appointment Scheduling Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 9, 2026 Pros Weave is a reliable and easy to use appointment scheduling solution. It supports payment processing, appointment management and calender. The customer support are always ready to support when in need. Cons With the integration with other third party application, the tool has been remarkable and fit for appointment management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexander G. Manager Veterinary ### "Weave through the lines" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 4, 2026 Pros The thing that really stood out to me about Weave was the texting feature that made it easy for communication to happen. Cons Nothing really made me dislike Weave. It didn’t really fit price wise for the clinic though and that’s honest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brazola M. Medical Assistant Cosmetics ### "Very satisfied and good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 Pros I love how the whole team can stay connected and assure messages are delivered. I love using it on my mobile device as well. Cons I don’t really have any cons. It did take me a minute to figure out how to navigate. I do wish I could reply to someone by just tapping their message instead of @ing them. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) I’m not sure, upper management made the decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Karen T. Vet Tech Veterinary ### "Give Weave a try! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2026 Overall, I recommend Weave. It is a great communication tool and has many features like scheduling and appointment management. Pros The communication and recordings logs. When speaking to clients on the phone, you can go back and play the recording after in case needed. Cons I've never had any issues with Weave. We use it daily and have never encountered any problems, so I guess that is a good thing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141842/Weave/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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