Likelihood to Recommend:Not LikelyExtremely Likely
Pros: The concept of what Weave does is amazing! We never really got the computer screen popups to work because it doesn't work with tops, but the phones worked well.
Cons: It does not integrate with topsOrtho and likely will not in the near future. As I have been told this is because of lack of cooperation from the topsOrtho company. Regardless, it kills the idea of being able to use it if you have Tops as your PMS.
Overall: Acceptable phone service. I would tell a friend to consider it if it integrates with his PMS.
Lots of promises
Mar 20, 2017
Ease of Use
Features & Functionality
Value for Money
Comments: When the system works it is great. When their data centers go down you are dead in the water missing calls all over. They are down at least once ever another week, sometimes for hours. They tell you their system update their database to yours every 8 min. It is more like the end of a day at 5:00 PM Mountain time. WE are in the midwest and get 40 to 60 calls a day. We need hourly updated data. Oh yes they forget to tell you they will access all your data off just off one computer so make sure it isn't turned off ever 24 -7 or go down. Otherwise, your data will not update. They make a lot of promises they can not keep. It does do a lot of things good but far from "as sold".