# Page 22 | Weave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Weave the right Appointment Reminder solution for you? Explore 669 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141842/Weave/reviews --- Weave 4.3 (669) [View alternatives](https://www.capterra.com/p/141842/Weave/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 22 - Reviews of Weave ## Showing most helpful reviews Showing 526-550 of 669 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Joy M. Manager Hospital & Health Care Used the software for: 2+ years ### "Review" June 1, 2022 3.0 can be better Cons not very compatible with Open Dental, always gives us issues Review Source VR Verified Reviewer owner Alternative Medicine Used the software for: Less than 6 months ### "Worst Company" February 23, 2024 1.0 Worse than horrible. Lies and additional fees they didn't tell me about Pros What it promised to do. They promised integration which was a total lie. I wish I could sue them. Cons Everything. Multiple people lied about being integrated with my software. They didn't tell me there were additional charges that i would need to pay. They stated it would be much more user friendly Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Thought it was better and integrated better with my software Review Source KV Katrina V. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Phone system to partner with! " January 20, 2022 5.0 Pros Weave VOIP phone system is like having another partner for a team member! The texting function and app makes patient communication so much easier! Cons There is an increase in cost for a phone system. Reason for choosing Weave Great integration with our software. Review Source LH Lynette H. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Customer Service" December 17, 2019 5.0 Pros Like the ease of texting patients for all contacts Cons Customer Service.. it is hard to talk to someone lately and if you do call or chat there is a long wait.. also the pictures of patients do not match in Weave with our Dentrix software Review Source DL Drew L. Associate Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Best "phone" service company for a dental office" December 14, 2019 5.0 Pros The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well. Cons It's hard to keep up with all the new features and keep the team trained on the new updates. Reason for choosing Weave It was recommended to me during a podcast, called the "Thriving Dentist". Review Source JD Justin D. Finance Banking Used the software for: 1-2 years ### "Love it!" November 2, 2023 5.0 Pros Loved that it was an all in 1 platform, it was great! Cons Had some issues with forms but it got better. Review Source LS Luisa S. office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Weave Review" March 30, 2020 5.0 Pros I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go. I do also like how it has my patients information as soon as they call so I'm not having to place them on hold to search. Cons Mass texting only works for one day at a time. We love to do giveaways and it would be great if we could set up a mass text to send to all of our patients. Review Source LG Lynette G. Office Manager Medical Practice Used the software for: 1-2 years ### "Great Product" April 3, 2020 5.0 Pros WEAVE is extremely easy to use and set-up for office use. As a small staff, it's extremely helpful to be able to login from the PC or mobile app to check missed calls, messages, set-up business hours, & alter messages based on working hours. Cons WEAVE is supposed to be compatible with our practice management software (we don't use that feature yet) but so far we truly haven't ran into any issues as of yet. Review Source KM Karen M. Office Manager Medical Practice Used the software for: 1-2 years ### "The Weave System" April 24, 2020 4.0 Overall, I think the weave software is a good system. It has cut down our time in several areas of our practice. Pros Different ways to communicate with your patients. Cons When the name of caller shows up on the screen, it should ALWAYS show the primary bill payor, not a minor. Review Source MP Mike P. Owner / tech person Medical Practice Used the software for: 1-2 years ### "Good communication platform" May 25, 2022 4.0 Overall experience with Weave Pros I really appreciate the text message reminders for this platform. Cons The Internet based phone system is good overall but glitchy at times. Reason for choosing Weave Recommendation from another business Review Source LR Lester R. Dentist/Owner Hospital & Health Care Used the software for: 2+ years ### "Gets the job done" March 9, 2023 5.0 Pros Weave allows our entire team to communicate with patients simultaneously and track patient communication remotely. Cons It is difficult to separate family members from a single phone number. It would be nice to be able to change those quickly. Review Source BJ Brian J. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Poor communication for a "communication software company"" July 8, 2021 1.0 Poor communication Pros not much so far. It makes calls, but the call quality is delayed by half a second. Cons The customer service is horrible. Do not trust all the things the sales person is saying. They promised the program would be integrated with my PMS and closed the sales. After closing the sales, the sales person will basically ghost you. Other department will just say that it's not their responsibility and will just keep sorry. Imagine you have a problem with the phone line, they will keep bounce you around from department to department. They will say they are sorry tho. Unfortunately, sorry doesn't fix the problem. Review Source JS Jackie S. Practice Manager Veterinary Used the software for: 1-2 years ### "Absolutely love our phones and texting capablitity!" June 7, 2022 5.0 Pros Absolutely love our phones and texting capablitity! Cons Frustrating to loose phone service when internet is out, but rare Review Source KS Kristie S. Office Administrator Medical Devices Used the software for: 6-12 months ### "Made my job easier" May 25, 2022 4.0 Pros The ability to text our patients and get answers quickly. Cons The red notification dots the I can't seem to clear Review Source JS Jordan S. Optometrist Technician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful Office Communication" February 1, 2019 4.0 Using weave is great to increase inter office communication without having to leave a room. It is immediate like a text message but discrete. Helps with any miscommunication issues between departments when clients or patients are present with conflicts or processing. Pros I loved that while logged in you are able to communicate with everyone in your workplace even if other members are teleworking. You are able to message back and forth like you would with a text or instant message either individually or as a group message, while also seeing whom is active or online at the same time. Weave also allows coworkers to see who is calling on screen not just on the phone. Using weave you are able to message clients or contacts to their phone for appointment reminders or confirmations and it simply sends them a text. Cons I disliked that while using the software you have to exit out of one screen to access others but that is manageable. Review Source Adam S. General Manager Automotive Used the software for: Less than 6 months ### "Weave has been an awesome addition to our practice" January 25, 2019 5.0 Weave has streamlined a lot of our communication in our office. It has features that do what we previously paid three other companies for. The best part is that they do it more successfully Pros Customization is simple! We love the two way texting and the communication that it opens up with patients! Reviews are an awesome feature that we were already paying someone else for. Phone features are unparalleled. Cons Nothing we have found yet. We keep waiting to see if there is something we don't like, but three months in and nothing yet. Review Source BD Baljit D. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "It is great with Legacy Software but " October 27, 2022 4.0 Customer service is hit or miss, and anoying with their repeated questions of who I am when i call. Did not provide great support when i changed PMS. Pros Phone app is great, look of app and how clean it is Cons Does not update with Iphone well. does not integrate with all features with Cloud PMS Review Source BM Brittany M. NeuroVisual Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Optometry and Weave" March 30, 2020 4.0 Pros I love the text to pay feature. Patients also love this feature. I also love being able to text patients and see who else in the office has communicated with them and when. Cons There was a texting mishap with AT&T customers that I feel could have been resolved sooner but since I don't work for that company I can't say for sure. It did cause several issues for my office. Review Source sM stan M. dentist Hospital & Health Care Used the software for: 1-2 years ### "weave" January 5, 2021 4.0 Right now, with CoVID, it allows the office to communicate with patients in a contactless and socially distanced manner. Pros With Weave, I am able to communicate with patients in this socially distance covid time. It allows contactless payment, forms and allows covid screening. Cons It took a while to integrate both hardware and software so the office staff was comfortable and familiar enough to use. Review Source DY Deborah Y. veterinarian Veterinary Used the software for: 6-12 months ### "weave" May 24, 2022 5.0 It was a bumpy launch, now works well, with exception of equipment failures and a few times it went down Pros credit card use, phone service, ability to text and receive pictures Cons if system goes down, everything stops, phone, credit messaging Review Source LS Lynn S. Office Manager Hospital & Health Care Used the software for: 2+ years ### "weave review" March 30, 2020 5.0 Pros As a dental office already using Dentrix, the integration was great. Cons Some of our recall patients have fallen through the cracks but we cannot figure out why. Review Source GJS G. JAN S. DENTIST/OWNER Hospital & Health Care Used the software for: 1-2 years ### "WEAVE SYSTEM EVALUATION" March 30, 2020 4.0 MOSTLY GOOD EXCEPT FOR MANY TIMES HAVING DIFFICULTY IN CONTACTING SUPPORT BUT THAT HAS IMPROVED. THE NEW COVID-19 VIRUS TRAINING AND FORMS ACCESSIBILITY ARE IMPOSSIBLE TO DOWNLOAD. Pros BROAD SCOPE OF SERVICES OFFERED AND PHONE SYSTEM INCLUSION Cons BOTH SOFTWARE AND PHONE SYSTEM TOO COMPLEX FOR USER FRIENDLINESS AND EASY OPERATION Reason for choosing Weave SEE ABOVE Review Source AH Adam H. Doctor Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome" December 18, 2019 5.0 As an orthodontic office we find weave a great addition to our state of the art office! Pros Its very convenient! Love the phone and text messaging system. Our patients love this communication technology too! Cons When it glitches it effects our message and phone system. Reason for choosing Weave I heard great things about Weave from other orthodontic offices. Review Source JR Jeff R. DDS Medical Practice Used the software for: 2+ years ### "Patient communication" April 24, 2020 5.0 Very good Pros Know who is calling and help to make patient feel more personal. Cons Since is hooked through computer sometimes the connection is lost. Reason for choosing Weave It was the only one I knew of at the time. Review Source NM Nancy M. Marketing/Human Resources Medical Practice Used the software for: 1-2 years ### "Weave App for Dentistry/Medical" May 24, 2022 5.0 Great overall experience. Would recommend to anyone in field. Pros The program is extremely user-friendly. I use the email marketing to send out mass communication to our patients for special events and specials. The reply button has been great for R.S.V.P.'s to special event. Cons I had a little difficulty at first formatting the picture for the email blast. No problem once I became familiar with it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.