# Page 26 | Weave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is Weave the right Appointment Reminder solution for you? Explore 669 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141842/Weave/reviews --- Weave 4.3 (669) [View alternatives](https://www.capterra.com/p/141842/Weave/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 26 - Reviews of Weave ## Showing most helpful reviews Showing 626-650 of 669 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Alison S. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "I love this software" April 24, 2020 5.0 Pros I love the ability to text patients and make calls from the app itself. i also love being able to see the schedule whenever I need to. Cons I wish you could actually schedule appointments on it. Review Source KR Kara R. Licensed Veterinary Technician Veterinary Used the software for: Less than 6 months ### "Great for vet clinics!" January 28, 2020 5.0 Weave has made our daily jobs easier. With Weave, we can text pet owners with lab results, appointment reminders, updates on surgery patients, and more. I love that faxes come as downloadable PDF's so I can upload them straight into pet's accounts, instead of wasting paper to print, then scanning into the pet's account. We did not have caller ID before, and now I know who is calling before I pick up, which helps me open the owner's account beforehand. Pros Easy to use, can text owners about appointments and results, faxes are downloadable PDFs and not printed, caller ID linked to client's names Cons I have not found a feature I do not like. Review Source JJ Joanne J. Manager Used the software for: Less than 6 months ### "FrontdeskAI has been a game changer in gaining clients that may have been missed!" December 21, 2017 5.0 Pros FrontdeskAI is a fantastic way to maintain client relationships and booking even during the busiest times of business. It creates an easy way for clients to communicate with our business even when we may not have a staff member directly available. The customer service is phenomenal and the entire FrontdeskAI team has worked incredibly hard to make sure they learn the ins and outs of our business in order to make the software useful in a way unique to our brand. Cons The first stages of set up and use can be slightly frustrating, however as the system learns more about our business these troubles subside. The system can at times be slightly finicky, however for overall content and use it absolutely gets the job done! Review Source EK Eva K. Dds Alternative Medicine Used the software for: 6-12 months ### "Excellent " June 1, 2022 5.0 Good Pros Easy direct to patient get quick response Cons Not sure we all like it at the office !! Review Source AD Amy D. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Infinity" October 15, 2019 5.0 Pros I like that it allows customers to schedule even when we miss the call Cons I wish that it was somehow able to know the rotation of who to schedule appointments with. Review Source OB Odette B. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Sasha with True Lark!" July 28, 2020 5.0 Pros This platform leaves me free to work with my customers. I don't need to worry about missing calls as Sasha takes care of them in a professional manner. As Sasha is new to us, I have been asking clients what they thought of our AI booking experience and every one of them LOVED it! Some said it's easier than using our online booking feature! Thank you Sasha! Cons The US exchange rate! I'm located in Canada. Review Source Response from Weave August 4, 2020 Odette thank you so much! We're excited to have you on the platform. JD Jim D. Manager Alternative Medicine Used the software for: Less than 6 months ### "Best bang for the buck!" March 7, 2018 5.0 The ability to handle swamped phone calls and not miss one call. Pros Grabs our calls after how many rings we want, in this case we told our phone company 4. It is called a hunting feature and is something you will need to know about. We never miss a call... EVER! Clients have had a positive reception to it and is easy to use for them. It is just the two of us that work here so when one of us is gone the Frontdesk ai has our back booking at least 60% of those clients in the first month of using it. Highly recommend for any size business. Cons The "hunting" feature was not explained well but after understanding my participation in getting that feature administered with my phone company all was good. Review Source HB Haylie B. Massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Not very user friendly " February 21, 2019 4.0 Pros Has app support and individual logins. Can integrate with other programs Cons You either get no notifications or notifications for the whole office Review Source JG John G. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Review" May 8, 2020 4.0 The support is very good Pros Ease of use and the features are very useful Cons It doesn't integrate with our current EHR. Review Source AM Adelice M. President Health, Wellness and Fitness Used the software for: 6-12 months ### "It is easy to use and the support is great" December 5, 2017 5.0 Pros It is fast and solves my time without service. It is easy for my clients and the results of my business have attendance my expectations. Cons It is just by text. I have clients who like to talk. My business is very specific service and sometimes is important to explain with a conversation. Review Source Response from Weave November 3, 2018 Hi Adelice, thank you for your glowing review! AD Alan D. Doctor Medical Practice Used the software for: 6-12 months ### "Weave review" February 20, 2020 5.0 Good Pros Makes my life easier. Everything in one place and fully loaded Cons None yet. Support a little slow but they do respond Review Source Jacob S. Owner Computer Software Used the software for: I used a free trial ### "Best customer support" July 20, 2019 5.0 Pros I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them. They care about our patients. They care about the small business owner that relies on positive patient experience. Cons It’s simple, functional, and practical. Best patient service software on the market. They fit their need well. Review Source RK Rachael K. Float consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "True lark" December 17, 2020 5.0 So far it has helped us in the spa with being busy and not having to pick up the phone every time when there are people in the spa. Pros If I miss a call it takes clients to different things they can do themselves Cons Sometimes it’s hard to see what’s going on with what the people are saying Review Source EH Eryn H. Salon Owner/ Stylist Used the software for: 6-12 months ### "Exceptional support" December 30, 2017 5.0 Pros The ability to reach our clients at any time makes this service a must for all small business owners. Cons Difficult scheduling multiple family members in one call. The system has issues detecting the right time allocation for two or more services being booked in one phone or text message. Review Source SM Sean M. Dentist Medical Practice Used the software for: 6-12 months ### "Small changes would make it great " March 30, 2020 5.0 Pros Ease of use and integration with existing software Cons Mobile platform not as complete as desktop Review Source JD Jelle D. Software Engineer Computer Software Used the software for: Less than 6 months ### "Appointments for wellness, don't look anywhere else" June 1, 2022 5.0 My overall experience is very good! Pros TrueLark is a great way to schedule appointments, it has helped my team making their work easier and saving time. The UI is good and I didn't experience any bugs with it. Cons I wish the software had a free trail to my team could try using it before making a purchase. Luckily the cost is competitive. Review Source DM Derek M. Store Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review for FrontdeskAI" October 21, 2019 5.0 It keeps us up to date with clientele needs and concerns. We are able to call back those who are needing extra assistance with scheduled and/or booking. Pros I like how clients can be assisted via text if we are too busy in-store to answer the phone. Cons Unless i dont know how to use it, i dont like how we can't respond back in text if were too busy to update them too instead of the AI. Review Source Response from Weave October 22, 2019 Hi Derek! Thank you for taking the time to leave us a review! I will pass along your feedback to our product team. CT Claudia T. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Easy to use " February 22, 2020 5.0 Pros Overall this software is easy to use. It’s very efficient in getting the job done. And it helps us make our lives easier. Cons There are not really any options to send a mass or group text like solution reach. Alternatives considered [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/)[RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Yappy](https://www.capterra.com/p/157953/Yappy/) Review Source TS Tyler S. Medical Assistant Medical Practice Used the software for: Less than 6 months ### "Ease of Use" March 1, 2024 5.0 Pros It is simple to navigate and easy to use to communicate. Cons Occasionally the transcriptions aren't accurate, but that is expected. Review Source PB Peter B. Owner Used the software for: Less than 6 months ### "Excellent service. Could not possibly be happier with the experience. Highly recommended!" June 6, 2018 5.0 Pros Handles the overflow of missed calls to my busy lash salon perfectly. I fully intend to use them for all locations as we expand. Before I always wondered what the efficiency of my front desk was and how many calls might be missed. Now I know exactly. Great value for any service business owner. We offer phone service, online booking and FrontdeskAI for any overflow - missed potential business is a thing of the past. Cons Nothing comes to mind so far on the advertised service. Everything is great so far. Excellent technology! Review Source Response from Weave November 3, 2018 Hi Peter, thank you so much for your glowing review! KC Keith C. Owner Medical Practice Used the software for: Less than 6 months ### "Helpful system for a busy practice" April 15, 2020 4.0 Overall, Weave has been helpful for my practice Pros I like the ability to connect with patients through Weave, and it’s really easy to get patient reviews. Cons Customer service is pretty slow. It can take days to hear back after submitting a request. The phone app wasn’t working properly for the first few months we had the service, but they finally got it fixed. Review Source VR Verified Reviewer Dentist Hospital & Health Care Used the software for: Less than 6 months ### "Pretty Meh" December 6, 2019 4.0 I think it's a fine option but there are better options out there Pros I like that you can use it to see the patient schedule for the day/week from the computer or the app. Cons It isn't very accurate on the procedures listed. Many times it will just list part of the procedure that is scheduled. Review Source sA sylvia A. owner Retail Used the software for: Less than 6 months ### "good for owner of company's with small employment " December 1, 2017 5.0 more clients and no missed calls Pros the instant appointment booking ans how easy it is for customers to book or learn more about the salon Cons i really dont have anything bad to say but it would me nice if the had a app we can use to see the convos the system has with the costumers Review Source Response from Weave November 3, 2018 Hi Sylvia, Thank you for your glowing review! We're happy to share that with the recent release of our Live Dashboard, customers are able to see chat transcripts resulting from missed calls and voicemails as well. Feel free to reach out to Customer Success at Frontdesk AI to learn more! VR Verified Reviewer Software Engineer Computer Software Used the software for: 6-12 months ### "Weave" July 28, 2022 4.0 Pros Weave uses a mesh overlay among all the nodes in kubernetes clusters, so it is able to dynamically route traffic. Cons Newer softwares like cilium are better equipped to handle high loads. Review Source MP Marly P. Owner Used the software for: Less than 6 months ### "Front desk has been very easy to use and communicate with" December 1, 2017 5.0 Pros The ability to give my clients an immediate response along with immediate emails regarding what has transpired Cons Having a separate number from our business causes some confusion. It has been a minor Challenge to get people to understand the difference. Review Source Response from Weave November 3, 2018 Hi Marly, thank you so much for the glowing review! 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