--- title: "Weave Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Weave Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more." source_url: "https://www.capterra.com/p/141842/Weave/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Weave Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Weave ## What is Weave? Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. ## What is Weave used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Recognitions Shortlist Best ease of use Overall rating Based on 700 user reviews Reviews sentiment Positive 85% Neutral 7% Negative 8% Pros & cons Comprehensive patient communication tools Intuitive and accessible interface Unreliable phone system functionality Slow and inconsistent customer service Starting price $199 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Dental / 2026 - Reputation Management / 2026 - Scheduling / 2026 - VoIP / 2026 - Appointment Reminder / 2025 - Call Recording / 2025 - Field Service Management / 2025 - Patient Engagement / 2025 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... - Calendar / 2025 - IVR / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Weave alternatives Highest Rated [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,671)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (296)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (350)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141842/Weave/alternatives/) ## FAQs about Weave Overview ### What problems does Weave solve? Weave solves missed appointments, phone-tag with patients, scattered office communication, and limited after-hours responsiveness by combining calling, two-way texting, reminders, scheduling visibility, fax, and payments in one system. Dental, medical, optometry, veterinary, and therapy front-desk teams, office managers, and remote staff benefit most from faster coordination and fuller schedules. Answer based on 485 reviews Overview ### Which roles and teams benefit most from Weave? Weave is most used by office managers, practice administrators, and front-desk teams in dental, optical, and healthcare practices that need to streamline scheduling, patient communication, reminders, and billing coordination. Owners, dentists, optometrists, and care coordinators benefit from better visibility into operations, faster follow-up, and a smoother patient experience. Answer based on 672 reviews Overview ### What company size and industries is Weave built for? Weave is built for small businesses managing clients and phone calls, with 98% of reviewers from small companies and 34% from Medical Practice. It also serves health-focused offices, including Health, Wellness and Fitness at 25% and Hospital & Health Care at 22%, aligning with dental, medical, optometry, spa, chiropractic, and similar service businesses. Answer based on 673 reviews Features and Usability ### What are the key features of Weave? Weave includes core communication tools like two-way SMS messaging, VoIP phone service, call recording, caller ID, and team chat. Reviewers also highlight appointment reminders, schedule access through the mobile app, digital forms, and payment links as differentiators, especially for patient communication, remote call handling, and office coordination. Answer based on 325 reviews Pricing ### How much does it cost and what fees or limitations are included? Weave starts at $199/month per location, with packages that include tools like appointment reminders, two-way texting, online scheduling, and up to 15 VOIP phones. Reviewers say pricing can feel high, especially for add-ons, extra phones, and increases over time, though some still describe it as a good value. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does Weave integrate with? Weave integrates with over 40 third-party tools, with reviewer-confirmed connections to Dentrix, Eaglesoft, Mindbody, Covetrus Avimark, Nextech EHR & PM, RevolutionEHR, Covetrus Pulse, and Eyefinity OfficeMate. Official catalog listings also show practice management and EHR support for Carestream Dental, Denticon, Compulink, and DaySmart Vet. Answer based on 94 reviews Getting Started and Support ### How easy is it to onboard and train a team on Weave? Weave is generally quick to learn for front-desk staff and other daily users, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say new employees often start after brief training, while admins and practices with complex integrations or setup needs may need more time and support. Answer based on 65 reviews Getting Started and Support ### What customer support options does Weave offer, and how do users rate the experience? Weave offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, patient, and willing to resolve issues directly, but many also report long wait times, inconsistent follow-up, onboarding problems, and technical cases that can take days or longer to fix. Answer based on 433 reviews Features ### What features does Weave offer for patient communication? Weave combines calling, two-way texting, appointment reminders, forms, document signing, and payment requests in one platform for healthcare practices. Many small practice teams like the convenience and time savings, but some report syncing glitches, limited customization, uneven mobile app coverage, and integrations that do not fully support every workflow. Answer based on 176 reviews ## Who uses Weave? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive patient communication tools 84% positive reviews out of 245 Most reviewers describe client support as enabling efficient, multi-channel patient communication, improving responsiveness and workflow. Brant K. Owner, 2 - 10 employees. "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!" Unreliable phone system functionality 45% negative reviews out of 195 Some reviewers describe phone support as inconsistent, with dropped calls, poor call quality, and problematic call routing. Tammy D. Office Manger, 11 - 50 employees. "Occasionally, we will have dropped calls due to internet lags." Intuitive and accessible interface 85% positive reviews out of 116 Most reviewers find ease of use valuable, highlighting simple navigation and convenient access on multiple devices. Jessica G. Office Manager, 11 - 50 employees. "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place." Slow and inconsistent customer service 60% negative reviews out of 171 Some reviewers indicate customer support is difficult to reach, with long wait times and unresolved issues. Sarah C. APRN, 2 - 10 employees. "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing them." Integrated practice communication platform 91% positive reviews out of 32 Reviewers appreciate communication features that streamline internal and external messaging, saving time and boosting efficiency. Jessica S. Admin, 11 - 50 employees. "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows." Frequent technical glitches disrupt workflow 86% negative reviews out of 105 Most reviewers report bugs and issues, including outages, syncing problems, and unreliable updates that hinder daily operations. Henry B. Practice manager co-owner, 2 - 10 employees. "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the phone for it to start working again." ## Features AI summary Based on 3,037 Appointment Reminder reviews Capterra data shows that buyers of appointment reminder software rank the following features as their top priorities: - **Confirmations/Reminders** (**60%** of reviewers rated this feature as critical) - **SMS Reminders** (**59%**) - **Appointment Scheduling** (**63%**) Weave supports all three features reviewers value most: **Confirmations/Reminders**, **SMS Reminders**, and **Appointment Scheduling**. Together, these capabilities help businesses reduce no-shows, keep schedules up to date, and make it easier for staff and customers to manage appointments, allowing teams to save time and improve day-to-day scheduling accuracy. Confirmations/Reminders 4.4 (229) 68.56% of 229 reviewers that rated this feature as important or highly important With this capability, you save significant staff time by automating appointment confirmations and reminders, reducing no-shows and improving communication. Some reviewers find customization options limited and mention occasional issues with timing, integration, or reminders not sending as expected. Appointment Scheduling 4.2 (73) 53.42% of 73 reviewers that rated this feature as important or highly important Schedule appointments via a calendar HIPAA Compliant 4.8 (130) 72.31% of 130 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Online Booking 4.3 (46) 63.04% of 46 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Sync 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Mobile Access 4.4 (199) 55.28% of 199 reviewers that rated this feature as important or highly important Mobile access lets you manage schedules, communicate with patients, and handle emergencies from anywhere. Users think it’s convenient for remote work and after-hours needs, though some report reliability issues and occasional trouble with call or message functionality. Weave 126 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems You receive timely alerts for calls, texts, and tasks, helping you stay organized and responsive. Reviewers appreciate prompt notifications on both desktop and mobile, but some mention pop-up placement issues and occasional missed or excessive alerts. Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Ability to make voice calls within the system A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Reminders sent via phone voice recordings Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone This aspect helps you interact quickly with patients and coworkers via text or chat, making communication more flexible. Some users say it’s easy and convenient, but others report occasional bugs, message order issues, and reliability concerns. Electronic storage of stakeholder contact information Manage contact details and communication with clients Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls With this capability, you save significant staff time by automating appointment confirmations and reminders, reducing no-shows and improving communication. Some reviewers find customization options limited and mention occasional issues with timing, integration, or reminders not sending as expected. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Online forums/groups where users can ask questions, share ideas, best practices, etc. Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Store and access documents, forms, and photos in one centralized place Designed specifically for physical therapy practices Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Compliant with HIPAA, which sets standards for sensitive patient data protection Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage contacts across multiple mailing lists Ability to chat online in real time Communicate using messages within the system Mobile access lets you manage schedules, communicate with patients, and handle emergencies from anywhere. Users think it’s convenient for remote work and after-hours needs, though some report reliability issues and occasional trouble with call or message functionality. Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Two-way actions and communication between multiple users in real time Identify, track, and respond to negative feedback Record the audio of phone conversations for quality assurance purposes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept and process online payment transactions Track and organize online shifts Transmit voice and other information digitally Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Telephone system that allows users to connect internally as well as place and receive external phone calls A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Ratings/Reviews Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Real-time notifications keep you instantly updated on texts, calls, and urgent messages, supporting fast responses. Some reviewers feel it’s invaluable for immediate communication, though a few mention occasional delays or rare issues with appointment updates. Active reporting of data and metrics Record live video calls to play later Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Reminders sent via SMS/text message Add or remove subscribers from mailing lists Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Interact with data visualization elements, such as charts and graphs, to drill down into data Computer-based system that allows users to send and receive voice messages Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (700) 4.3 Based on 700 reviews ## Pricing Value for money 4.1 (632) [View pricing plan details](https://www.capterra.com/p/141842/Weave/pricing/) Weave Pricing $199.00 Other,Per Month It includes: - Up To 15 VOIP Phones (T-85) - Appointment Reminders - Schedule Confirmations - Two-Way Text Messaging - Bulk Texting (monthly allotment varies by plan) - Missed Call Texting - Online Scheduling - Digital Forms - Collections List - Overdue Patients List - Phone Tree - Call Queue - Team Chat Value for money 4.1 (632) 4.1 Based on 632 reviews ## Integrations [ Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ Booker](https://www.capterra.com/p/90708/Booker/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (660) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (660) 3.9 Based on 660 reviews ## User reviews Overall rating 4.4 Based on 700 reviews Filter by rating 5(443) 4(154) 3(48) 2(20) 1(35) Mentioned topic Sorted by most recent NV Nicole V. Practice Director Medical Practice ### "Best business decision yet..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 Our overall experience has been wonderful. We truly could not be happier. It is an incredible value for the money. Pros Bringing on Weave was one of the best decisions we made for our aesthetic medical practice. Our front desk team workflows have improved significantly, increasing productivity and revenue. Weave has also significantly improved the patient communication experience by making it super easy to reach us however it is most convenient. We especially love the option to text instead of waiting on hold. Online scheduling, appointment management, and payment processing has been a huge benefit to our practice as well. As a practice director, the dashboard makes it VERY easy for me to track our team's performance metrics and print reports to include in their performance reviews. The onboarding process was very easy and customer service and continued training options are topnotch. Highly, highly recommend! Cons We have zero complaints about the system itself. Our only small complaint would be the communication issues we had prior to onboarding. Switched from [Spectrum](https://www.capterra.com/p/170585/Spectrum/) We were very unhappy with our previous service provider and saw a Weave demo at a conference and were very impressed. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing Weave We saw a demo of both and felt Weave was a better fit for our practice. Better function and better value. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Cari G. Business Manager Health, Wellness and Fitness ### "Weave- Best Option for Healthcare!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 I have used weave in general dentistry and also in specialty dentistry over the last 10 years and I have tried other options but none of them compare to Weave. The onboarding is always with the most intelligent and customer service oriented individuals and tech support is amazing. Weave is always improving and adding new technology that I am ahead of the curve when it comes to having options right at my fingertips. Pros I love that weave has all the features in one product which is incredible value for the money spent. The payment processing is easy and our patients can pay past due balances with a simple click. The security to keep patient data and information safe is the best of the best. If you have any issues, which isn't often, getting ahold of someone is quick an easy and they are actually able to solve the issue. Weave makes it easy to manage your schedule because there are auto reminders and auto confirmations, but the best is that you can view your schedule from anywhere with their mobile app making appointment management efficient. Cons The only issue I have with weave isn't really their fault, they are not integrating with TDO patient software and we had a workaround for about a year but the maximum amount of patients you can import was not able to extend so we can only use on the software's that fully integrate. Alternatives considered [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/) Reasons for choosing Weave All the features Weave offers in one low monthly bill. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Sarah H. Mohs Histo tech Medical Practice ### "Weave is quick and easy to use! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 It’s quick and responsive, reliable, and easy to use! I would recommend this to a lot of professional companies to use. Pros Customer service help. It has value for money of use. Appointment scheduling is easy. Appointment management is organized. Cons There’s not much to complain about weave. I really have no complaints it usually gets the job done for exactly what I need it for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Meriah T. Physical Therapist Assistant Health, Wellness and Fitness ### "Worth the value" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 30, 2026 I have just started using the app but overall enjoy the ease of use and functionality for our business Pros I like the ease of messaging and calling. I also find it very useful to be able to link the app with my phone. Cons At times the app is not as user friendly as it could be. I have not been using the app long enough to find anything else as a con. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Megan D. physical therapist Health, Wellness and Fitness ### "Great software system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 Overall the software is great for our clinic. It has made out office so much more organized and easy to communicate effectively with patients and other medical offices. Pros It makes appointment management supper easy and patient communication. It is great value for what we pay and we love having a system that has text, calling, and fax all in one. Cons We can't integrate our Jane app schedule with weave. I don't like that it logs me out of the app and I have to resign in. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Weave for the texting, calling, and faxing features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Chelsea T. Certified Veterinary Technician and Registered Veterinary Technician Veterinary ### "Certified and Registered Veterinary Technician" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 29, 2026 Excellent! Weave has been so helpful at increasing my efficiency! It has been a great addition to our practice. Great for appointment reminders. Pros I love that if has been able to increase my efficiency by allowing me to copy and paste a detailed summary of client communications and voice mails. Instead of writing down details and transcribing them manually. Cons Under "Call Intelligence" There used to be a phone number search. There was an update and for the longest time I thought Weave got rid of the phone number search. I just found out last week that there is the ability under "Find calls about..." and in the drop down the ability to search by phone number. This is not very intuitive. Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Cost for sending text messages and abulity ti send out a mass text to clients for s heduling appointments off the wait list. Plus several other helpful tools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Jamie L. Office Manager Hospital & Health Care ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 28, 2026 We really love being able to stay on top of all our patient communications. The ablity to text appointment reminders and forms saves us lots of time. We also use insurance verification and it's probably the best reason ever to sign up for Weave alone! Pros Scheduling, insurance verification and patient communication! Makes every thing very easy and it's all in one place Cons Not really any. Customer service can be hard if you have to find the right department for your issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VM Victor M. Executive Manager Hospital & Health Care ### "great option for medical practices at a fraction of the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 28, 2026 Pros the price point. It has features comparable to our legacy phone provider for a fraction of the cost. Very easy to deploy across our locations. Cons some features like call intelligence require call recording which can really slow down the system and cause issues Switched from [One Talk](https://www.capterra.com/p/268546/One-Talk/) the price was just way better than Verizon Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Maribel M. Office Manager Health, Wellness and Fitness ### "needs better customer service " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 September 28, 2026 I have encountered recurring technical issues that hinder the software's performance; consistent functionality would significantly improve the overall user experience. Pros The payment processing feature works great and has significantly streamlined our daily operations. thank you Cons The customer service team lacks the necessary product knowledge to effectively resolve inquiries. Get no where most of the time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IC Ivette C. Clinic Technician Health, Wellness and Fitness ### "Overall great for clinics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 28, 2026 Pros It makes it easy to contact patients either by phone or messaging, and it allows us to see who is calling if we are connected to the phone. I also like that we can fax easily. Cons When we send faxes it sometimes appears blurry. However, the contents are still readable and this is a minor inconvenience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/141842/Weave/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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